TriStar Roofing & Exteriors

The only one or two-star review we hold for TriStar Roofing & Exteriors.

• 2 out of 5Kira S. Cruse2 years ago

  Started strong, then ghosted.

  Reply from the business

  We sincerely apologize for your experience. This is definitely out of the ordinary for our business practices. Please call my direct number at 615-410-9888 so we can resolve this.

• shingles8
• insurance claim assistance7
• courteous staff6
• shingle replacement4
• storm damage repair4
• new roof installation3
• damage assessment3
• patio roof installation2
• ice dam removal2
• knowledgeable workers2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Stirling Snow (mistirling)2 weeks ago

  From beginning to end, the gang at TriStar were all you could ask for when tackling a project of this magnitude. When talking through options, pricing and just the plain old basics of roofing, Anthony was straight forward and informative. They were very accommodating of our scheduling and when we were finally ready for them to start the work, Don and the team came out and knocked it out in one day with astounding speed, consideration & care. Honestly not sure how they got it done and everything cleaned up in that amount of time. The roof looks great and while we have no worries about any issues in the near future, I know we'll be able to count on them to smoothly handle anything that comes up.

  Reply from the business

  Thank you for sharing this! Enjoy your roof. We'll be here whenever you need us!

• 5 out of 5vikas rao marneni3 weeks ago

  One of the best service experiences I’ve had. Anthony Harrell from Tri-Star Roofing came out for a free roof inspection and was thorough and professional throughout. He walked me through the entire process, explained exactly what he was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  That's exactly the kind of experience we want every inspection to be — honest findings, no pressure, and straightforward advice whether there's a big job to be done or not. Thanks for spreading the word and for taking the time to write this up!

• 5 out of 5Andrew McKnighta month ago

  Great service. Anthony Harrell was good at staying in contact throughout the whole process. Very prompt in responding. Highly recommend Tri-Star Roofing.

  Reply from the business

  Andrew, staying in contact throughout a project that size is something we take seriously. Glad that came through on your end. Thanks for the recommendation. We appreciate it!

• 5 out of 5Eric EvansEdited a month ago

  Amazing work!! Could not be happier. You should definitely use this company for all of your roofing needs.

  Reply from the business

  Thank you.

• 5 out of 5Carl Ralstona month ago

  Kyle Robertson and his team are exceptional. I will always call them. Great communication, great workmanship, courteous, on time and no headaches.

  Reply from the business

  Carl, "no headaches" is honestly one of the best things we can hear, that's the goal on every job. We'll be here whenever you need us!

• 5 out of 5Robin Saupea month ago

  Such a wonderful company! Anthony was so helpful and walked me through every step of the process. The workers were prompt, professional, and hardworking! I highly recommend TriStar Roofing!

  Reply from the business

  Robin, having someone walk you through every step of a project that size makes a real difference. Thanks so much for the recommendation!

• 5 out of 5Lisa Garcia2 months ago

  Kyle and his employees did an excellent job putting on my new roof. And they made sure that everything was picked up afterwards

  Reply from the business

  Lisa, Kyle and the team put a lot of care into the work, and it sounds like that showed from start to finish. Enjoy the new roof!

• 5 out of 5Jim Rungee2 months ago

  These people are just the best. 3 years after our new roof I noticed the flashing around the chimney had pulled up and the was an exterior leak through the soffit. I called TriStar who had replaced our roof 3 years ago. They came the SAME DAY and fixed the area, even though it was likely from wind damage from a storm and not even related to their work. Then they came back 4 days later and fixed the soffit and painted it! No quarreling, just smiles and again thanking us for having them do our roof replacement 3 years ago. More businesses like this would make the world a better place!

  Reply from the business

  Jim, this is exactly the kind of story we hope every customer has. Showing up same day, fixing the issue without debate, and coming back to take care of the soffit — that's just how we think it should be done, whether it's our fault or not. … More

• 5 out of 5Greta Santos2 months ago

  Kyle was great. He explained everything and kept in communication with us as we worked through the ins and outs. He showed up with an awesome crew. They were very efficient and quick! They cleaned everything up, left no mess!

  Reply from the business

  Greta, Kyle takes the communication side of things seriously and it sounds like that made a real difference working through all the details with you. An efficient crew that leaves the property clean is something we expect on every job, so glad that held true on yours. Thanks for taking the time to share this!

• 5 out of 5Michael Reese3 months ago

  Trey McCracken with Tri-Star Roofing was very professional. He communicated well throughout the whole process and was able to get the job completed in one day. I would highly recommend their services for any of your roofing needs!

  Reply from the business

  Michael, Trey is exactly the kind of guy you want running a job that size — keeping communication tight from start to finish and getting it wrapped in a single day is no small thing at that price point. We'll make sure he sees this. Thanks for the recommendation and for trusting us with a project that big!

• 5 out of 5Jamie Winnett3 months ago

  This company is so amazing, completely trustworthy, competitive and their owners and employees are experienced . They keep their word and definitely go way beyond the call of duty. Calls returned promptly, clear understanding of the work …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Jamie, this genuinely made our day! Thank you. Kyle and Anthony will both see this, and knowing they helped two people feel at ease through what can be a stressful process is exactly what we're in business for. Supporting a small, local company that keeps its word matters, and we don't take that trust lightly. We love you right back, and we're always here if you need anything down the road!

• 5 out of 5j p3 months ago

  Anthony came out and replaced two vent boots for a great price. Fast and simple. Will absolutely call again if I need another roof repair.

  Reply from the business

  Anthony takes care of the small stuff the right way, and vent boot replacements done properly can save a lot of headache down the road. Glad it was a smooth, straightforward experience — that's exactly how it should go. We'll be here when you need us!

• 5 out of 5Jw Janice4 months ago

  Very pleaes with job. Crew was friendly and had great workmanship Price included repairs to roof decking

  Reply from the business

  Janice, roof decking repairs are one of those things that can catch homeowners off guard mid-job, so we're glad that was handled upfront and included in your price — no surprises is always the goal. Happy to hear the crew made a good impression too. Thanks for taking the time to leave a review!

• 5 out of 5Paul Piotrowski4 months ago

  Kyle and the folks at TriStar were great to work with. They were very helpful accommodating our schedule and did a great job with the install.

  Reply from the business

  Paul, glad we could work around your schedule — that's something we always try to make happen because we know a roof install is a big disruption to your day. Kyle will be happy to hear this, and the crew puts a lot of pride into the install work. Thanks for trusting us with the project!

Chimney flashing is one of the most common sources of roof leaks, and one of the most frequently overlooked during routine maintenance. Flashing is the metal material installed where your chimney meets your roof, and its job is to seal that transition point against water intrusion. When it fails, water does not always show up right away, which means the damage can go unnoticed for a long time. Flashing can fail in a few ways. The sealant used to secure step flashing or counter flashing can crack and separate over time, especially with repeated heat and cold cycles. The metal itself can corrode or pull away from the chimney if it was not properly secured during the original installation. A chimney flashing repair done correctly involves removing the compromised material, inspecting the area for any existing moisture damage, and reinstalling properly sized and secured flashing with quality sealant. A patch over failing flashing is rarely a long term fix. At Tristar Roofing, we treat chimney flashing as a precision detail because that is exactly what it is. We're proud to serve home and business owners in Brentwood, TN, and nearby cities with chimney flashing repair and more. Call Tristar Roofing today to schedule a free inspection and find out if your chimney flashing is doing its job.2 days agoBook

• Licensed

  “…Are you licensed and insured? TriStar Roofing is…”

• Warranty offered

  “…are able to offer a lifetime shingle warranty, as well as our own in-house 15-year…”

• Free estimates

  “…Blog FAQs Leave A Review Projects Free Inspection Menu (615) 410-9888 About Customer…”

• Financing available

  “…You’ve Got Financing Options Hey there! Ready to give your roof…”

• 24/7 emergency call-out

  “…Yes! All calls are answered 24/7 to ensure that you get the help you…”

• Family owned

  “…- Privacy - #10511 A Legacy Of Family Operated Business | About Skip to content…”

Their site also states: insured, mentions the bbb.