Roofing contractor
Quality Exteriors Roofing
9068 Franklin Rd, Murfreesboro, TN 37128
- Google average
- 4.9
- Ratings counted
- 503
- One and two star
- 8 of 503(1.6%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Quality Exteriors Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 490 | 97% | |
|---|---|---|---|
| 4 | 4 | 1% | |
| 3 | 1 | 0% | |
| 2 | 3 | 1% | |
| 1 | 5 | 1% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Quality Exteriors Roofing, most recent first.
- 2 out of 5jeff windhama year ago
I’m not sure why they sent me a link and asked me to complete this review. They came and gave me an estimate. It was the highest quote from (3) separate companies and I chose Dale Insulation and Gutters to do my job. It’s ironic that Quality Exteriors wanted me to share my experience, but that’s what I experienced
- 1 out of 5Jonathon ToddEdited 3 years ago
Terrible all the way around. Our roof started leaking. These folks were recommended by our insurance agent. First, we were told they’d be right out to tarp the roof. Never happened. No big deal because it was dry for a few days. Was told their crew came out while I was at work and all was fixed. Rains again this past Friday. Leaking into house still. Nothing was fixed. I reach out to Blake, my point of contact, and didn’t get an answer from anybody. Stay away from these people. Not professional, terrible work if they even do it in the first place.
Reply from the business
UPDATE - 5/16/23 - Mr. Todd - we regret that you keep changing your review of your experience with us while we are still working together. As soon as you signed your repair agreement, we placed you on our schedule for a tarp until we could … More
- 1 out of 5JoAnne Skidmore7 years ago
QE put a new Roof, Gutters, and Soffit On Our Home In Murfreesboro 2012. Since That Time We Have Experienced Leaks in our breakfast Nook, Garage and now our Living Room. Their guys came out when it started in the nook and garage. They used some silicone (useless) and said they would come back. Haven’t seen them since. You can see where water is running along the Rafters. I called several weeks ago and the lady said she’d have her guys out that Monday. Have heard nothing. Heavy Rain Is When It Happens. $42k is a lot of money for something that leaks. I’m hopeful I will hear back from you!
- 2 out of 5junwei li8 years ago
they did not do a good job, and got bad attitude. not good service. disappointed. said we were going to receive a rebate. nothing followed after they got paid.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement68
- answering questions33
- gutter repair14
- kind staff13
- storm damage repair12
- damage assessment6
- adjuster meetings5
- shingle replacement3
- window replacement3
- tree removal2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Theodore Barreto20 hours ago
We couldn’t be more pleased with our experience. Tyler was extremely professional and made sure everything went smoothly from the first inspection through the final cleanup. He was honest about what our roof needed and never made us feel pressured. The finished roof looks amazing, and the entire team did a great job. Highly recommend!
- 5 out of 5Eric LignellEdited a day ago
Chuck with Quality Exteriors does great work!!
- 4 out of 5Kris2 days ago
My overall experience was GREAT! Chuck gave me the absolute best price with an outstanding product, the best warranty along with excellent communication throughout my roof replacement. The crew that installed my roof was outstanding! The only reason for 4 stars instead of 5 was the lack of attention to detail from the “ on site supervisor “. I feel he could have been more proactive rather than reactive. I would definitely recommend them to anyone needing a new roof.
- 5 out of 5Will aka Mr thicc3 days ago
Great customer service and high quality work
- 5 out of 5Cherrine Meikle4 days ago
Professional, detailed and keeping his commitment to schedules as best possible was so important. Raise the roof indeed! Thank you Tyler and team.
- 5 out of 5Amanda4 days ago
Tyler went above and beyond! He was courteous, responsive, and made sure everything went smoothly! We had a wonderful experience with this roofing company from beginning to end. Tyler was incredibly professional, knowledgeable, and responsive throughout the entire process. He took the time to explain everything clearly, answered all of our questions, and kept us updated along the way. The process was smooth and stress-free, and we really appreciated how easy Tyler made everything. We would absolutely recommend this company to anyone looking for quality roofing services! Thank you!!
- 5 out of 5Brandon Reynolds4 days ago
Tyler was on it, great customer service. He was right on time. Professional and very respectful. Thankful to him I actually learned a lot about my roof and he answered a lot of questions. Highly recommend.
- 5 out of 5Amanda Manners4 days ago
Tyler went above and beyond to make sure we were happy with the work. Great communication and excellent workmanship!
- 5 out of 5Patricia Valdizan4 days ago
We had a great experience with Tyler and his team. They did an excellent job on our roof and left everything spotless afterward. Would definitely recommend!
- 5 out of 5Steven Borovay4 days ago
Great experience with this roofing company! Tyler was professional, friendly, and made the whole process easy. He kept me informed and made sure everything was done right. Highly recommend!
- 5 out of 5Tiana Barreto4 days ago
I had a great experience with this roofing company! Tyler was extremely helpful, professional, and knowledgeable throughout the entire process. He took the time to answer all of my questions, kept me informed, and made sure everything was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Angela Massie2 weeks ago
I highly recommend Matt with Quality Exteriors. They did a great job on our roof.
- 5 out of 5Isabelle SissomEdited 2 weeks ago
Such a great company. Loved working with Chuck. He was very helpful with all my questions and easy to work with.
Reply from the business
Thank you for your kind words, Ms. Sissom. We know there are many choices when looking for roofing contractors, and we are happy that you chose Quality Exteriors!
- 5 out of 5Caleb SissomEdited 2 weeks ago
Great company. Chuck is awesome!
Reply from the business
Thank you so much Mr. Sissom. There are many roofing contractors to choose from and we appreciate you trusting Quality Exteriors for your roofing needs!
The latest post from this business
Posted by Quality Exteriors Roofing to their own Google profile 4 weeks ago. Their words, not ours.
Roof Permits in Murfreesboro and Rutherford County 🏠 INSIDE the city limits, permits are required for alterations and renovations, and the city asks applicants to allow two weeks. In unincorporated Rutherford County the answer turns on whether the work reaches the sheathing, rafters or support beams. Updated guide from Quality Exteriors, GAF Master Elite® and GAF President's Club certified. #QualityExteriors #RoofPermitTennessee #Murfreesboro18 hours agoLearn more
What Quality Exteriors Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…#57967 Areas We Serve Middle Tennessee…”
Warranty offered
“…Middle Tennessee Roofing Contractor Warranty Insurance Claims Residential Roofing…”
Free estimates
“…Blog About Us Contact Us Get a Free Quote or call us (615) 216-6455 (615)…”
Their site also states: states a founding year, family owned.
Other roofers in Murfreesboro
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| L&L Contractorsnew roof, roof replacement, scheduling4.9424 ratings2.4% one and two star(615) 577-9103 | 4.9 | 424 | 2.4%10 of 424 | (615) 577-9103 |
| Roof Repair Expert LLCleaks, leak repair, inspection5.0355 ratings0.3% one and two star(615) 265-1413 | 5.0 | 355 | 0.3%1 of 355 | (615) 265-1413 |
| Hisway Roofinginitial inspection, insurance claim assistance, new roof4.9300 ratings1.3% one and two star(615) 445-7454 | 4.9 | 300 | 1.3%4 of 300 | (615) 445-7454 |
| Stones River Roofingroof replacement, thoroughness, quick response5.0284 ratings0.4% one and two star(615) 200-7753 | 5.0 | 284 | 0.4%1 of 284 | (615) 200-7753 |
| TriStar Roofing & Exteriorsshingles, insurance claim assistance, courteous staff5.0178 ratings0.6% one and two star(615) 570-4274 | 5.0 | 178 | 0.6%1 of 178 | (615) 570-4274 |
| USA Roofing Contractors Murfreesboroinsurance claim assistance, easy process, inspections5.0145 ratings0.7% one and two star(615) 556-6598 | 5.0 | 145 | 0.7%1 of 145 | (615) 556-6598 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 503 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 32, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.