Smith Roofing - Susan McCarthy

All 2 of the one and two-star reviews we hold for Smith Roofing - Susan McCarthy, most recent first.

• 1 out of 5Jeff Boxx6 years ago

  Made an appointment on Monday for Thursday. An hour After they were supposed to arrive i was called and told they don't do the work i wanted.

  Reply from the business

  Hi Jeff so sorry for any inconvenience that it may have caused you informing you that we do not work on mobile homes - We do know that it was in the height of the pandemic and we were adapting to new protocols at that time. We are celebrating our 27th year in business and have built it from day one with fluid communication, professional and skilled workmanship and punctuality installing roof replacements for thousands of very satisfied customers.

• 1 out of 5EDDIE WEEKS8 years ago

  Had appointment for Friday. No show or call. Guess they don’t need the business.

6 more of the 8 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Robbie Tindall3 years ago

  If your looking for a roofer look no more. Believe me I've looked. She's meticulous and has all the I's dotted. If you have a question you talk directly to her not an answering service or receptionist. Which is priceless. Can't say enough. I'll post pics soon.

• 4 out of 5William Johnson6 years ago

  They did a nice job installing my new metal roof!

  Reply from the business

  Hi Bill - Thank you so much! Your new standing seam metal roof is so beautiful ! Thank you for your business and Be Safe !

• 5 out of 5William Hardin8 years ago

  More than satisfied in our selection of Susan McCarthy for our roofing contractor!!! Her work crew lead by Pablo was very hard working, thorough, polite, and efficient. The entire roof was completed in two days from start to finish and on top of that, her prices were fair and competitive.

  Reply from the business

  Hi William - Thank you ! You were a pleasure to work with as well! From the start to finish we aim to please, installing quality roof replacements since 1994 - Thank you for your business !

• 5 out of 5Lesley Buca8 years ago

  Excellent roofing contractor her attention to detail to provide a beautiful roof added with constant communication make the roof replacement process a delight to work with I highly recommend her and her company!! Great job 👍 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words about our roofing business!! Our communication and attention to detail for all of our customers has been the foundation of our business for 25 years -

• 5 out of 5Tricia Morris9 years ago

  After calling numerous roofers in the area with no help or barely listening to my issue, I called Smith Roofing... From the second Susan answered the phone, I was so impressed with her professionalism and caring demeanor...! She went way …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Tricia - Thank you for your positive feedback on our professionalism and concern for our customers and the general public. You and your Mom are very welcome and it was so nice to meet you !

• 5 out of 5Thomas Hutchinson18 years ago

  I was surprised when they gave me an estimate and the price was so much lower than the other guys out there. My grandfather always said you get what you paid for. Well, I did not listen to his advice and used this company. The inspector said the job was one of the finest he had seen, and they used the same materials the other companies had quoted. The best part, is they did not leave a mess, and they got the job done quickly. They even replaced some of the rotten wood at no extra charge. They got me involved in the process from the very start, so I had full knowledge of everything that was happening. I learned so much that I might try to do the next one on my own... On second thought, I will just call them. This is a great company!

  Reply from the business

  Hello Thomas - thank you so much !! We always explain the entire process of the roof replacement, keep you apprised of it and are happy to know that you appreciated and learned from that! We start early and stay late and work everyday (weekends and holidays too) to complete the job!

• Licensed

  “…: Verify that the contractor is licensed and insured to protect yourself from…”

• Insured

  “…that the contractor is licensed and insured to protect yourself from liability.…”

• Warranty offered

  “…Durability & Warranty : Most asphalt shingles come with…”