Roofing contractor
Signature Roofing
12567 W Franklin Rd, Boise, ID 83709
- Google average
- 4.9
- Ratings counted
- 534
- One and two star
- 6 of 534(1.1%)
- Idaho median
- 1.5%
The first three are Google’s own figures for Signature Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Idaho roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 521 | 98% | |
|---|---|---|---|
| 4 | 5 | 1% | |
| 3 | 2 | 0% | |
| 2 | 1 | 0% | |
| 1 | 5 | 1% |
About typical — the typical roofer in Idaho sits at 1.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Signature Roofing, most recent first.
- 2 out of 5Static Ego10 months ago
They did the roof ok however damaged parts of the property around the area. Left a mess and nails hidden all over the yard. And I couldn't talk to them because they couldn't speak English.
Reply from the business
Our roofing project at this apartment complex was managed directly through the property owner and site manager. Tenant access to active work areas was restricted for safety, and all cleanup procedures were completed under management supervision. The image shown was taken from a construction zone that was clearly marked “no entry.” Despite that, the project itself was completed safely, on time, and to the full satisfaction of the property owner—who has since hired Signature Roofing for all of their buildings and shared a 5-star review. We’re proud of the professionalism and craftsmanship our team delivered on this job, and we stand behind our work completely.
- 1 out of 5Travis Tucketta year ago
Cruz came out to do a roof inspection on an 18-month-old home we are selling. He said it needed to have the rear side of the roof torn off and replaced at a cost of $12,000. When confronted about this by our builder he indicated that the buyer's agent had pleasured him to do so. We found out within hours this was not the case, but rather he was just trying to get a roof job out of it. We had 2 other roofing companies come out and inspect and both indicated the roof was fine and in good condition. They nearly cost us the sale of our home. They are not honest people and cannot be trusted. If only allowed "0" stars.
Reply from the business
Hi Travis, Thank you for sharing your feedback. I completely understand how stressful the process of selling a home can be, and I’m sorry to hear that our assessment caused any concerns during the sale of your property. To clarify, we were contacted by the buyer’s realtor after an independent inspector noted wavy shingles. We reviewed the situation and confirmed that the issue was purely cosmetic and would not impact the roof’s performance. We communicated this directly to the buyer’s agent and provided a quote at their request. At no point did we have any direct interaction with you, nor were we involved in further negotiations. Our role was limited to providing an estimate based on the buyer’s inquiry. All other discussions were between the buyer, seller, and realtor. It’s important to note that you were not our customer in this situation, and we are always committed to being transparent and professional in everything we do. If there are any further questions, we’d be happy to address them. Sincerely, Signature Roofing
- 1 out of 5Raechel Franklin4 years ago
I personally have not used a signature roofing, however I currently rent the home that they used to conduct one of their business locations out of and at least once a week I get customers or contractors coming to my door asking for an employee because they have a meeting with them or are looking for signature roofing. Dailey we receive packages and mail addressed to not just signature roofing but employees that use the business address for their personal mail. We have informed USPS, UPS, FedEx, and all other couriers that signature roofing is no longer at this location and yet we still receive their postage and packages. It’s even still listed on google. My husband has tried to call signature roofing a couple of times and has not had success getting a hold of anybody. At this point I am debating on just throwing all of their packages into our dumpster because the time it takes for me to drive to each individual courier to return a package after it’s been delivered is becoming ridiculous, especially when we have full time jobs. They did send out an employee to get a package that was delivered about a month after we moved into the home, however they sent him out two months after the package was delivered to us and we had already sent it back to FedEx to return to sender. I would think that if these items were so important that it would behoove them to update their business information with all couriers and mail delivery personnel. And just on a sidenote anytime we have a big wind storm roll through the shingles on out roof fly off . We pick up at least three or four after a big storm. I would think that a business that couldn’t even maintain the roof of their former building would not necessarily be my first choice for my roofing needs. But that’s just me.
Reply from the business
Thank you for bringing this to our attention, Raechel. We sincerely apologize for the inconvenience and frustration this situation has caused you. Updating all our online listings and addresses with couriers can take time, but we understand that it should not have impacted you in this way. We are taking steps to ensure that all our information is up-to-date to prevent further issues. Regarding your side note about the roof shingles, we are concerned to hear about this and would like to understand more about the situation. Although we no longer occupy the building, we take feedback about our work seriously. Please feel free to reach out to us directly if there is anything we can do to address your concerns. Thank you for your patience and understanding. We hope this situation will be resolved soon and apologize again for any stress this has caused.
- 1 out of 5teresa galli6 years ago
They do not return calls, or emails.
Reply from the business
We sincerely apologize for any inconvenience you experienced, Teresa. We understand the frustration of not having your calls or emails returned. We have recently incorporated new technology to better handle missed calls and improve our responsiveness. Thank you for your feedback, and please feel free to reach out to us again if there’s anything we can assist you with.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- warranty18
- kind staff15
- leak repair14
- shingles12
- new roof installation9
- tile roof repair5
- flat roof replacement4
- flashing repair4
- new gutters2
- shingle replacement2
Other reviews we hold
14 more of the 441 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5John Archera day ago
Absolutely tremendous experience! I can’t give enough positive feedback on Signature Roofing. Their leadership members and installers were professional, polite and genuinely concerned about my property and experience. Cruz led my roof replacement and he had his guys dialed in. His communication was on point with timely updates and he was active on the jobsite to ensure his team was productive and didn’t have any barriers. My situation involved an insurance claim and Cruz went above and beyond to support it. He walked the job with the adjuster and handled all communication for me. Of the three bids I got for the replacement, selecting Signature was an easy decision once I saw how involved Cruz would be to support me (their pricing was aggressive and in-line also). Cruz’s experience and personality really shined throughout the process. As for the actual installers, the roof looks beautiful and they worked tirelessly to quickly turn the job. Their cleanup after the job was meticulous also, which is where I see a lot of other companies end on a low note by not closing out the final details with care. I absolutely recommend Signature Roofing!
Reply from the business
This is exactly the kind of experience we want homeowners to have, especially when an insurance claim is involved. Cruz takes a hands-on approach, and we’re glad having him there with the adjuster and throughout the project made the process easier on your end. Thank you for trusting Signature Roofing with your Meridian roof replacement and for recognizing the hard work of the entire crew!
- 5 out of 5Kimberly Tambor2 days ago
We couldn't be happier with our choice in picking Signature Roofing to put on our new roof that was damaged by the last storm. We got three estimates and chose them due to their extremely reasonable price, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We’re grateful you chose us after comparing several roofing companies. From that first conversation with Zuriel through the final cleanup, it sounds like the experience was exactly what we want for every homeowner. Thank you for trusting Signature Roofing with your Meridian roof replacement after the storm. Enjoy the new roof!
- 5 out of 5Basile Beaty2 days ago
Isaac and crew are awesome. Super professional.
Reply from the business
We love hearing that! Isaac and the crew take a lot of pride in representing Signature Roofing well and doing things the right way. Thanks for the kind words!
- 5 out of 5William Enterline2 days ago
Very professional. Hard workers.
Reply from the business
Professionalism and hard work go a long way. We’re proud our crew delivered both on your Meridian roofing project. Thanks for choosing Signature Roofing!
- 5 out of 5Debra Kelly3 days ago
Signature Roofing is a large/successful enough company not to nickel and dime its customers. Jake/Andrew and all are excellent at what they do. Our new gutters are protective and gorgeous! We will use Signature again for all our roofing and gutter needs. They positively stand behind their workmanship! Excellent company!
Reply from the business
“Protective and gorgeous” — we’ll take that! When it comes to Boise gutters, homeowners shouldn’t have to choose between function and appearance. We’re glad you love the finished gutter system and appreciate the confidence you’ve placed in our team.
- 5 out of 5John Turnage3 days ago
Signature did all the things I look for… they showed up when they said they would, they cleaned up every day, and they finished when they said they would. And also my new roof looks awesome.
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Robin O'Neill3 days ago
I used Signature Gutter & Roofing for my gutter replacement. JD was a superior installer- great, communication skills, helpful ideas, and excellent work. I finally have an aesthetically pleasing functional gutter!
Reply from the business
There’s a big difference between gutters that simply work and a gutter system that looks great on the home too. We’re glad you got both! Thanks for choosing Signature Roofing for your Boise gutter replacement and for recognizing the quality and care that went into the installation.
- 5 out of 5Brett Milstead6 days ago
I was quite pleased with Signature Roofing. Zuriel assisted my project with a friendly and professional attitude. The re-roof from bid to finish was unbelievably fast! Quality work all done in less than a week! Highly recommend for those that need a roof!
Reply from the business
Less than a week from bid to finished roof — we love hearing that! We’re glad Zuriel and the team kept everything moving while still delivering the quality you expected. Thanks for trusting Signature Roofing with your Boise roof replacement and for the great recommendation!
- 5 out of 5Craig Clarkea week ago
Top notch job in every way. Could not be more pleased!
Reply from the business
We love hearing that! Our team takes a lot of pride in delivering quality work and a great experience from beginning to end. Thanks for choosing Signature Roofing!
- 5 out of 5Rafael Leonardoa week ago
Had our roof and gutters replaced by Signature Roofing. The price was fair and the communication was very effective. High quality work!
Reply from the business
A new roof and gutters are a big investment, so we’re glad the pricing felt fair and the communication stayed strong throughout the project. Even better to hear you’re happy with the quality of the finished work on your Boise home. Thanks for choosing Signature Roofing!
- 5 out of 5K Kerbeina week ago
Our roof was in bad shape, and in need of a full replacement. Signature had a very competitive price out of the 5 different quotes we looked at. Isaiah and Irvin were very responsive to our questions and kept things simple throughout the process. No weird up-charges or hidden costs. Their crew did the work in 100 plus degree heat, those guys are tough...They pulled some crazy hours to deliver an awesome product to us. After each day, they cleaned the property up nicely.
Reply from the business
Thank you for trusting us with your Meridian home! We know replacing a roof is a major investment, so we're glad Isaiah, Irvin, and the crew made the process straightforward with honest pricing, clear communication, and no surprises. We truly appreciate the recommendation and hope you enjoy your new roof for many years.
- 5 out of 5Tami Bishopa week ago
I highly recommend Signature Roofing. Issac and his crew did outstanding work, start to finish and with honest integrity. Their pricing was fair and the warranty is total peace of mind. Exceptional service, leaving the property clean. Give them a call, you’ll be happy you did!
Reply from the business
Thank you for the incredible recommendation! We're proud to serve homeowners throughout Boise and the Treasure Valley, and it means a lot to hear that Isaac and the crew delivered the kind of quality, integrity, and service we're known for. We hope your new roof gives you peace of mind for many years to come.
- 5 out of 5Michelle Schillia week ago
Signature Roofing is amazing! I cannot say enough good things about this company. From communication, being on time, pricing, quality and kindness! Isaac Valadez was our contact person and was available to us all the time. He communicated with us beautifully. He was amazing to work with, and he was very, very kind. The crew that came out to replace the roof was extraordinary. The roof looks amazing and they did a great job with cleanup. I would highly, highly recommend this company.
Reply from the business
Hearing that the entire experience exceeded your expectations means the world to us. From the first conversation to the final cleanup, our goal is to make every homeowner feel informed, cared for, and confident in their decision. We'll be sure to share your kind words with Isaac and the crew. Thank you for the recommendation!
- 5 out of 5jeremy knox2 weeks ago
Isaac was an excellent project manager for our new roof installation. He communicated promptly, answered all of our questions, and was always available—even on the weekend when we needed him. He kept everything on schedule and made sure the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're so glad Isaac made the entire process a smooth one for you. Great communication, dependable follow-through, and being available when homeowners need answers are all things we value. Thank you for trusting Signature Roofing with your new roof!
The latest post from this business
Posted by Signature Roofing to their own Google profile 5 days ago. Their words, not ours.
Wondering if your roof needs to be replaced after another Boise summer? Cracked shingles, missing granules, and aging roofs can turn into expensive leaks once snow and freezing temperatures arrive. Signature Roofing provides honest roof inspections and expert roof replacements for homeowners across Boise and the Treasure Valley. 1 day agoLearn more
What Signature Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…sites and professional crews Fully licensed, insured, and warranty backed…”
Insured
“…professional crews Fully licensed, insured, and warranty backed Thousands of…”
Warranty offered
“…crews Fully licensed, insured, and warranty backed Thousands of installs…”
States a founding year
“…Locally owned and operated since 1994 GAF Master Elite contractor…”
Free estimates
“…Center Contact 208-631-1640 BOOK MY FREE ESTIMATE Boise Roofing Company Built on…”
Financing available
“…Schedule MY FREE ESTIMATE Financing Options We offer flexible financing options…”
24/7 emergency call-out
“…commercial flat roof systems, and 24/7 emergency roof repair services. When…”
Their site also states: states years in business.
Other roofers in Boise
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bartlett Roofingroof replacement, insurance claim assistance, initial inspection4.6627 ratings9.7% one and two star(208) 286-4187 | 4.6 | 627 | 9.7%61 of 627 | (208) 286-4187 |
| Blue Goat Roofing Inc.estimate, leak repair, solar installation5.0267 ratings0.4% one and two star(208) 999-0775 | 5.0 | 267 | 0.4%1 of 267 | (208) 999-0775 |
| Hawaiian Built Roofinginspection, fair pricing, leak repair4.8230 ratings4.8% one and two star(208) 214-8808 | 4.8 | 230 | 4.8%11 of 230 | (208) 214-8808 |
| Recon Roofing & Solarsolar installation, solar panels, insurance work5.0167 ratings0.6% one and two star(208) 314-0324 | 5.0 | 167 | 0.6%1 of 167 | (208) 314-0324 |
| Northwest Roof, LLCfair pricing, responsive, quick work4.9160 ratings1.3% one and two star(208) 440-2205 | 4.9 | 160 | 1.3%2 of 160 | (208) 440-2205 |
| Rooftops Energy Solutionsinsurance claims, scheduling, answering questions4.9134 ratings3.0% one and two star(208) 870-1584 | 4.9 | 134 | 3.0%4 of 134 | (208) 870-1584 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 534 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 532, of which 441 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.