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Roof Warden

Roofing contractor

S&F Roofing LLC

109 N Broad St Ste 200, Lancaster, OH 43130

Listed under Chillicothe, OH

Google average
4.9
Ratings counted
101
One and two star
2 of 101(2.0%)
Ohio median
2.0%

The first three are Google’s own figures for S&F Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.

Rating breakdown

4.9
101 ratings
Google’s profile shows 102
How the 101 ratings break down, from five stars to one
5
9998%
4
00%
3
00%
2
11%
1
11%
2.0%of these 101 ratings are one or two stars (2)

About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for S&F Roofing LLC, most recent first.

  • 1 out of 5Steve Lyons3 years ago

    Won't call back. Just tell me it's too small or too far away.

  • 2 out of 5Richard KremerEdited 4 years ago

    They showed up unannounced at dusk last November to replace two sections of gutters. It quickly became pitch dark and they finished up around 8 PM. The next morning my wife noticed that the corner they joined was 6 inches or more lower than it was before. It was very noticeable. I do not think they took the time or maybe it was just too dark to see when they did the work. I also do not think they caulked the corner seams properly as they leak A LOT. I’ve called them 5 times to ask if they would please stop by and fix things. I’d always get the same excuse that I was out of their way and they didn’t normally work in Chillicothe but they’d try and fit me in It’s been 6 months and nothing has been done. This is probably a 30 minute fix but they’ve been paid and have not been responsible for fixing their mistakes. I’ve never had this problem with other home improvement services. Bottom line: I asked these people to come back and fix the gutter corner and they gave me the run around for 6 months. They are not interested in making things right a 30 minute fix.

    Reply from the business

    Richard, I have explained this to you on multiple occasions. We explained in depth how we thought it was a terrible idea to tie into your existing mitered corners for the chance that they may leak. It is near impossible to remove the caulking in the old miters and this leaves a chance for the new caulking to not seal properly when tying into the same miter. We do not tie into existing work for this very reason. Per our estimate, we explicitly stated that we do not guarantee any issues that may arise from tying into existing gutter systems, because we guarantee all of our work and CANNOT guarantee the mitered corners that the new gutter had to attach into. You needed all new gutters, but price being the issue we agreed to help replace your damaged gutter on a hip roof tied into an existing gutter under the basis that if it did not function properly we were not accountable. We would have gladly installed all new upper gutters, and if any issues arose we would have taken care of them promptly. Read our other reviews, we do not do poor work and we always fix any issues when it is our workmanship (hence the reasoning for not guaranteeing work that ties into gutters that other people installed). I do not see the need to leave a poor review, as we have gone over this issue with you time and time again. And also have texts saying that you understand what we said about not guaranteeing the work. Have a good day sir.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance12
  • courteous staff9
  • quick work8
  • siding installation6
  • quick quote4
  • punctual staff3
  • metal roof installation2
  • seamless design2
  • shingle repair2
  • project completion time2

Other reviews we hold

14 more of the 94 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Aaron Lewis2 days ago

    These guys are awesome. They were out here within a couple hours and fixed the issue in no time. Highly recommended.

  • 5 out of 5Jennifer Tillera week ago

    ★★★★★ I highly recommend this roofing company! We had a leak coming through our …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Edwin Beltran3 weeks ago

    This was our second experience having a home get the roofing redone. Our first time was back in California, the job was done but my goodness, the back and forth, delays, third party inspection/estimates and haggling was pretty harsh. This experience started out somewhat trying, but eventually all the paperwork, estimates, and an equitable consensus was finally agreed upon. All the back and forth was handled by the S&F Roofing company, which I was very grateful for.These guys are rock stars! They totally deserve the honor of being "The Roofing Contractor of the Year!" S&F Roofing sent an amazing team to do the job in just over a day the the job was done, the new roof looks absolutely amazing.The crew did an excellent job cleaning after themselves, it looks like they were never here. My wife and I love the look and soundness of the new roof. Highly recommend these guys, absolutely number one team!!!

  • 5 out of 5Kyle Davisa month ago

    The guys are S&F were great to work with - awesome customer service and really helped explain the entire insurance claim process. They even did all of the back and forth with the claims submissions working directly with the insurance …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Amanda Collins2 months ago

    This company was extremely nice and helpful. My roof looks great and no hassle with the insurance since s and f roofing delt with them for me and only had to pay my deductible!!

  • 5 out of 5Benjamin Decker4 months ago

    RJ was knowledgeable, kind, and on time. He was easy to talk to and fixed the problem with my hangers in just a few minutes. And he did it the right way. Couldn’t be happier with my service. I will be using S&F Roofing exclusively from now on. Thanks again RJ!

  • 5 out of 5John Hampson4 months ago

    RJ was super helpful and repaired a missing shingle for me for very low cost.

  • 5 out of 5Uma Zielinski4 months ago

    Hands down the best roofing company we have ever dealt with in 28 years in the Columbus area. Their team is honest, efficient and did great work on our roof that was damaged from high winds. Highly recommend. No need to call others in the area as others recommended a full roof replacement which was not the case for us and could be repaired. Saved us thousands of dollars.

  • 5 out of 5Breanna Boudinot5 months ago

    They were immediately very good communicators, which was very important to us! Then they were extremely affordable, which was even MORE important to us! Out of the three quotes we got, the one from them was the best. They did great work …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the review, Breanna! We are happy we were good communicators, affordable, and able to provide you with a great roof repair service. Please reach out if we can help you in the future!

  • 5 out of 5Tracey Hare5 months ago

    Super quick and repair job well done after crazy Ohio wind storms. Grateful for their professionalism

    Reply from the business

    Hi Tracey. Thank you for the kind words. We are pleased we were able to provide a quick repair job! We appreciate your business.

  • 5 out of 5Lora Ashton5 months ago

    So grateful for S&F roofing. I noticed a leak prior to anticipated heavy rain. They showed up at my home the same day and were able to repair it ....no leaks at all when it rained all night. S&F is very knowledgeable and professional. Awesome team for sure.

    Reply from the business

    Thank you for the great review Lora! We are happy we could help you out with your leaking roof.

  • 5 out of 5Brian lowes9 months ago

    S&F roofing is awesome! They helped us with dealing with State Farm and got our roof and gutters completed in a timely manner. I would definitely recommend them to anyone who needs any work. Thanks guys!

    Reply from the business

    Thank you, Brian, for your kind words and recommendation! We're thrilled to hear that our team could assist you with your roofing and gutter needs, and it was a pleasure working with you.

  • 5 out of 5Will Tolly11 months ago

    S & F Roof Repair was absolutely fantastic! They guided us through every step of our roof replacement project with professionalism and care. Initially, we thought our chance of getting insurance approval for a new roof was gone, but S & F …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Joshua Wilson11 months ago

    They were responsive, communicated well, and did a great job!

The latest post from this business

Posted by S&F Roofing LLC to their own Google profile 19 days ago. Their words, not ours.

Wind damage got the best of this roof—but not for long We just wrapped up this Lancaster, OH replacement through insurance using CertainTeed Landmark Pro shingles in Resawn Shake, plus all new clay-colored flashing metal for a clean, lasting finish. Gutters are coming next! If your roof took a beating from recent storms, visit our website for a free inspection.Aug 5, 2026Learn more

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Ranked by how many ratings Google has counted.

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Bo Lacey Constructionnew windows, gutters, work quality4.8150 ratings2.7% one and two star(800) 266-9916
Skyline Roofing & Constructionmetal roof installation, timeliness, courteous staff4.979 ratings0% one and two star(937) 481-3258
Martin & Sons Roof Repairchose, flashing, metal roof4.971 ratings0% one and two star(740) 240-6600
Continental Roof Companyvalue, thorough, insurance claim assistance4.759 ratings6.8% one and two star(513) 847-9502

All roofers in Chillicothe →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 101 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 101, of which 94 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.