Roofing contractor
RW Home improvements
203 Cherokee Mountain Rd, Jonesborough, TN 37659
Listed under Greeneville, TN
- Google average
- 4.8
- Ratings counted
- 77
- One and two star
- 3 of 77(3.9%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for RW Home improvements, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 71 | 92% | |
|---|---|---|---|
| 4 | 3 | 4% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 2 | 3% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for RW Home improvements, most recent first.
- 1 out of 5Mark Swanger11 months ago
July 1, 2023. Consult shingle replacement and leaking window with soffit black mold board rot..so assess the plywood section for replacement…RW looked at roof and called shingle supplier for deal price on material on speakerphone. Price states was comparable mid range. Next, writing contract for work “replace shingles over existing shingles assess boards etc. my mistake is I spaced out and signed that. Well you can’t assess anything placing new shingles over old and the mid range price was really good when not having to take off old shingles. After the job…trim of shingles at roof edges look like Helen Keller trimmed it. 5 inches above gutter all the way around house sags so water goes under shingle and behind gutter rotting more wood. I paid ~$6200 for shingle material to RW/$6k for labor=12. Went to shingle supplier and the charge there was invoiced $5100 total, no delivery charge or choice contractor exception reported. Never trust the speakerphone call to material supplier for deals that’s the 2nd time I watched that screw me. And have a construction friend present to look at what your agreeing too. Don’t trust consulting lingo
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Sarah8 years ago
If you want a job done.. Do not go with this company. They never showed and never responded to my messages. I waited over a week after they didn't show and did not respond to my messages to leave a review. The night before my project I …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- reasonable pricing12
- quick response9
- future projects7
- metal roof repair5
- quick work5
- chimney repair3
- project completion3
- fast estimate2
- fast inspection2
- pleasant staff2
Other reviews we hold
14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Dwayne Colea week ago
Rick and his team installed 3 turbine roof vents on my metal roof. He is very professional and cares about the quality of the work. They did a great job and charged me much less than other quotes I had received and I cant imagine that the higher priced guys could have done any better. I will be contacting them for future projects.
Reply from the business
Thank you sir, we’re here when you need us.
- 5 out of 5Yvonne Shepherd2 weeks ago
Rick and his team did a great job with a roof and deck repair. He showed up on time, completed project on time and on budget 5 stars
Reply from the business
We appreciate the opportunity and the kind words.
- 5 out of 5Tricia Salts3 weeks ago
They came out and replaced my mom's decking boards and made sure it was safe. Some of the wood was rotten. They were very professional and polite. I would definitely use them again.
Reply from the business
We was glad to help her out. Thank you.
- 5 out of 5Tom Penningtona month ago
Professional knew what he was doing fixed the problem quickly. His fee was very reasonable. I would highly recommend his services
Reply from the business
Thank you.
- 5 out of 5Clay Sheltona month ago
Install a new hot water heater. Quick and professional. Neat and very well priced.
Reply from the business
Thanks, no problem at all. 👍🏻 …
- 5 out of 5eddy boykina month ago
Ricky and crew were outstanding. On time and extremely efficient.. I recommend RWHome Improvements to anyone. Thanks for the Deck
Reply from the business
Thank you for the review, and allowing us to do your job. It was our pleasure.
- 5 out of 5Sarah Bryanta month ago
We had several people come out to quote us on fixing some flashing and resealing an old chimney. We were told we either needed a new roof or that they would have to tear down the unused chimney $$$. Didn't seem like anyone wanted to take the time and just reseal it. Someone gave me Ricky's number and right away I could tell he was different. He was nice and understanding of what we wanted done. Great communication, stayed in contact to let us know when he could come by and followed through with what he said he would do. We highly recommend him! Appreciate his honesty and being reasonable! Thank you!
Reply from the business
Thank you very much , it was our pleasure.
- 5 out of 5Amber Stewart2 months ago
Ricky did an amazing job on the gutters for our home and storage building. He was very professional, work hard, cleaned up all the mess. He showed up on time and was reasonably priced. Ricky always does great work!
Reply from the business
Thank you very much.
- 5 out of 5Wes Gattis3 months ago
Rick and his team did a great job. P We had 2 separate projects. Each one was finished on time and on budget. Rick is great to work with. Transparent and honest pricing as well as being a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the kind words, very glad we could help.
- 5 out of 5Penny Rogers3 months ago
Ricky and his team are excellent. Quick, precise, quality work. Cleaned up great after job was complete. Will most definitely hire them again. Highly recommended!!
Reply from the business
We’re glad we could be of service Thank you.
- 5 out of 5Suellen Rose3 months ago
The absolute best out there. Extremely knowledgeable and experienced. I used them for roof repairs on a botched metal roof install from another contractor. Sure wish I had know about RW before. Highly recommend and they will be my go to contractors for any and all home improvements. Also pricing was very reasonable.
Reply from the business
Thank you , it was our pleasure.
- 5 out of 5Tri-Cities Permanent Cosmetics & Aesthetics4 months ago
RW Home Improvements did exactly what they said with quick, efficient service. Prices were more than reasonable, less than the original estimate and communication was excellent. Replaced two worn out boots on my roof. Other companies wanted to replace the complete roof for thousands of dollars. Would definitely be willing to hire for other home improvements. Highly recommended this company.
Reply from the business
Thank you , it was our pleasure 👍🏻 …
- 5 out of 5ALEXIS RAMON CABRERA ZUÑIGA6 months ago
Excellent roofing contractor, quality materials, skilled crew, timely completion, and durable workmanship.
Reply from the business
We appreciate your trust. Thank you.
- 5 out of 5Kaitlynn Monk6 months ago
Worked me in quickly and did great work on top of it. Prevented any worse damage from happening by not just fixing the immediate issue but addressing others to ensure no further issues come up. Highly recommended
Reply from the business
Thank you 🙏 …
The latest post from this business
Posted by RW Home improvements to their own Google profile 3 months ago. Their words, not ours.
Attic venting, deck repair, roof add on shed.Aug 12, 2026
What RW Home improvements says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…Quality home improvement services since 1994, specializing in roofing, plumbing…”
Their site also states: licensed, free estimates.
Other roofers in Greeneville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Palisade Roofingmetal roof installation, polite staff, estimate5.0113 ratings0.9% one and two star(423) 549-2065 | 5.0 | 113 | 0.9%1 of 113 | (423) 549-2065 |
| Covenant Roofing & Restorationroof replacement, fair pricing, hardworking team4.987 ratings2.3% one and two star(423) 281-8325 | 4.9 | 87 | 2.3%2 of 87 | (423) 281-8325 |
| Ramos Rod Roofing and Constructionroofing, roof replacement, gutters4.766 ratings7.6% one and two star(423) 376-9050 | 4.7 | 66 | 7.6%5 of 66 | (423) 376-9050 |
| M&M Metal Roofingvalue, punctuality, metal roof installation4.555 ratings10.9% one and two star(423) 923-5600 | 4.5 | 55 | 10.9%6 of 55 | (423) 923-5600 |
| Affordable Roofingroofing, roof replacement, timeliness4.952 ratings3.8% one and two star(423) 646-1126 | 4.9 | 52 | 3.8%2 of 52 | (423) 646-1126 |
| Erie Home Roofingnew roof, cleanup, friendly staff4.530 ratings10.0% one and two star(423) 301-8565 | 4.5 | 30 | 10.0%3 of 30 | (423) 301-8565 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 77 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 24 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.