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Roof Warden

Roofing contractor

Erie Home Roofing

1018 Millennium Dr Suite 2, Kingsport, TN 37663

Listed under Greeneville, TN

Google average
4.5
Ratings counted
30
One and two star
3 of 30(10.0%)
Tennessee median
1.9%

The first three are Google’s own figures for Erie Home Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.

Rating breakdown

4.5
30 ratings
How the 30 ratings break down, from five stars to one
5
2480%
4
310%
3
00%
2
00%
1
310%
10.0%of these 30 ratings are one or two stars (3)

Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Erie Home Roofing, most recent first.

  • 1 out of 5Wing It5 months ago

    Had them come out to give a quote, wanted in my house and was rude when said no. Said they don’t do metal roofs, when on the site says they do. Tried to sell us a 40-50k roof, wouldn’t give us quote details to an email either. Avoid this company.

    Reply from the business

    We strive for excellent customer service and are disappointed to hear we fell short. Please call us at 800-684-4628, so we can discuss.

  • 1 out of 5Samantha McCloud10 months ago

    They called me about getting a quote to replace my roof. Then they told me it was their policy that my husband be present at the quote because so many people disagree about design choices. My husband could literally care less about anything to do with getting a new roof. I’ve gotten several quotes and have never ever had someone ask me if my husband will be present at the appointment. When I told them that wasn’t possible they said they won’t give a quote. Good riddance.

    Reply from the business

    Hi, Samantha. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.

  • 1 out of 5Alyssa Ca year ago

    Sales person came to my house and was there for 5 hours all the way until 11 pm after my entire family went to sleep trying to make a "deal." The pitch was very forward and came off aggressive. The first amount was a laughable 88k and he …

    Google cut this review short. The full text is on their Google profile.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • new roof8
  • cleanup6
  • friendly staff4
  • polite staff3
  • punctuality3
  • clear explanations2
  • work quality2
  • quote2
  • roof appearance2
  • cleanliness2

Other reviews we hold

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Stewart Penicka day ago

    ERIE HOME ROOFING IS A GREAT COMPANY TO USE TO REPLACE YOUR ROOF. THEY WERE VERY DETAILED, AND THEY DID EXCELLENT WORK AND CLEANUP. THE ROOFERS HAD UNBELIEVABLE WORK ETHICS. I HIGHLY RECOMMEND ERIE HOME ROOFING!!

    Reply from the business

    Hi, Stewart. Thank you for taking the time to submit a review, we really appreciate it!

  • 5 out of 5Brian Cregera month ago

    They are pricy. They did my roof in one day and cleaned everything up.

    Reply from the business

    Hi, Brian. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • 5 out of 5Peter LaBerge2 months ago

    Erie Home replaced our roof in one day. Great work and great service. I highly recommend them for your roofing job.

    Reply from the business

    Hi, Peter. These words go a long way, it motivates us to work even harder, thank you for the review!

  • 5 out of 5Reaper Outlaw2 months ago

    Very friendly got to work has soon has they arrived cleaned up their mess when I got home everything was done love my new roof and new solar fan

    Reply from the business

    Hi, Reaper. Thank you for taking the time to submit a review, we really appreciate it!

  • 5 out of 551RedfeatherEdited 3 months ago

    Well I've had the best experience today with, Matt and Ronnie. They helped me understand all I needed, for a new roof, explained everything so well, I didn't have to ask questions. They took their time, I never felt pushed or rushed to …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi, 51redfeather. Your feedback is highly appreciated. Thank you for the review!

  • 5 out of 5ann kennedy4 months ago

    We couldn't have had a nicer, more knowledgeable field rep in Eli Terrazano. Very calm , fun demeanor. The crew headed by Omar, we very hard working and although the clean up was difficult with relationship from our cabin to their dumpster, they did a phenomenal job with the clean up!( even on hands and knees at times!!) We had the cabin roof done and will soon do the detached garage. I would recommend Erie Home to any one and already have.

    Reply from the business

    Hi, Ann. Thank you for taking the time to submit a review, we really appreciate it!

  • 5 out of 5MATTHEW BOLISH4 months ago

    Great sales team. Awsome crew that did the roof. Communication was spot on and they ran in to some problems with our roof and fixed everything perfectly. Excellent products and we love our new roof.

    Reply from the business

    Hi, Matthew. Thank you so much for leaving us an A+ review!

  • 5 out of 5Jane Harris4 months ago

    We had a new roof put on an love it. From start to finish it was excellent.

    Reply from the business

    Hi, Jane. We are thrilled to learn that you had a positive experience with us!

  • 5 out of 5Susan Vail4 months ago

    I had my roof replaced and had new LeafFilter gutters installed also. I was amazed at how fast these guys got the job done and left everything so neat and clean, like they were never there!!! The roof and gutters look beautiful and really add so much to the aesthetic value of our house.

    Reply from the business

    Hi, Susan. These words go a long way, it motivates us to work even harder, thank you for the review!

  • 5 out of 5Richard RoseEdited 4 months ago

    Excellent experience with the whole process and all of the personal, including all of the workers and administrators. They worked very diligently and with great teamwork, great detail, and beautiful artistry. Wonderful details and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi, Richard. We appreciate the kind words and are glad we could provide you with a positive experience!

  • 5 out of 5Dedra Johnson5 months ago

    Everyone I met or spoke to were just great. Very friendly and explained everything to us before they started. The crew they sent out to do the work were very hard workers and very professional and friendly. And also, if I had a question or …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi, Dedra. We are thrilled to learn that you had a positive experience with us!

  • 5 out of 5Patricia Davis5 months ago

    Very pleased with everything

    Reply from the business

    Hi, Patricia. Thank you so much for leaving us an A+ review!

  • 5 out of 5Barry Price7 months ago

    I very much was satisfied with my Erie Home experience. The team was very professional and all details were thoroughly explained. The installation team were very hard working. They were able to complete a really nice job in two days. Their cleanup was well done. My roof looks great.

    Reply from the business

    Hi, Barry. We are thrilled to learn that you had a positive experience with us!

  • 5 out of 5Joan Smyth7 months ago

    Fantastic service from initial planning to final cleanup. The roof looks great and I couldn't be more pleased with the service and communication. Great job!!

    Reply from the business

    Hi, Joan. These words go a long way, it motivates us to work even harder, thank you for the review!

What Erie Home Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…Specials Design FAQs Financing Reviews Warranty All Locations Roofing Systems Metal…”

  • States a founding year

    “…Nationwide Service You Can Rely On Since 1976, Erie Home has installed premium home…”

  • Free estimates

    “…8-8301 Search for: Search Search Get My Free Estimate Get My Free Estimate Why Erie Home…”

  • Financing available

    “…Backed by flexible financing options and limited lifetime warranties, our…”

  • Mentions the BBB

    “…Basement Waterproofing ★ ★ ★ ★ ★ Better Business Bureau They were considerate of my upstairs…”

Other roofers in Greeneville

Ranked by how many ratings Google has counted.

Other roofers we list in Greeneville
Roofing contractor
Palisade Roofingmetal roof installation, polite staff, estimate5.0113 ratings0.9% one and two star(423) 549-2065
Covenant Roofing & Restorationroof replacement, fair pricing, hardworking team4.987 ratings2.3% one and two star(423) 281-8325
RW Home improvementsreasonable pricing, quick response, future projects4.877 ratings3.9% one and two star(423) 741-2502
Ramos Rod Roofing and Constructionroofing, roof replacement, gutters4.766 ratings7.6% one and two star(423) 376-9050
M&M Metal Roofingvalue, punctuality, metal roof installation4.555 ratings10.9% one and two star(423) 923-5600
Affordable Roofingroofing, roof replacement, timeliness4.952 ratings3.8% one and two star(423) 646-1126

All roofers in Greeneville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 30 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 25 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.