Russo Roofing Inc

All 2 of the one and two-star reviews we hold for Russo Roofing Inc, most recent first.

• 1 out of 5E Lewisa year ago

  Absolutely disgusting customer service. I went to the front door expecting to speak with the woman at the front desk. She wouldn’t even open the door to speak to me. She preferred to leave the door locked and ask me what I wanted through the door. As an active real estate investor, this is an absolute DISGRACE. That woman just left $10k+ on the door simply because she refused to give at least a basic service. I DO NOT recommend this place.

  Reply from the business

  Mr. Lewis- I felt it necessary to respond to your review. It is our policy to keep our office doors locked when the office manager is there alone. Obviously...for her safety. We can easily be contacted by phone or email to set up any appointments. Thank you- Russo Roofing

• 1 out of 5Sue J9 years ago

  This company took my money to repair a hole caused by a branch in my roof. A few months later the roof started leaking. All of a sudden they tell me the pitch isn't steep enough for shingles (which is what they used to repair the hole) & I needed rolled roofing material. The roof was 10 yrs old & had never leaked! They quoted me a price for a new roof which was $100 less than another company even though they told me they were "giving me a break" because I already paid to have the hole repaired. Then the owner lies to me & tells me his men told him the shingles didn't have any underlayment & that was probably causing the problem even though the leak was in the same spot as the original hole. Long story short I found another great roofing company who put in a whole new roof for $500 less than their "break" price & when they pulled the old shingles off low & behold there was underlayment on the whole roof!!

• pricing4
• workmanship3
• job3
• attention to detail2
• professional work2
• diligent2
• honest2
• quote2
• communication2

13 more of the 15 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Scott Leonard2 years ago

  Great company and great owner. Tony is amazing. On time, fairly priced, high quality work. I feel it's very important to use a company that has been around and will be around when purchasing a product like roofing. If you have a problem …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lee Boyd2 years ago

  Just had a great a great experience with Russo Roofing. Bruce did an excellent job estimating the job and keeping me informed. Pat and his crew were top notch all around. Their attention to detail is unmatched! Would absolutely recommend Russo Roofing to anyone.

• 5 out of 5Susan Frankenbach2 years ago

  Russo Roofing responded quickly to my request for a quote. My project was scheduled promptly. The work was done professionally and clean up was perfect. Communication was excellent and the price was very competitive. I couldn’t be more pleased!

• 5 out of 5Del Harvey3 years ago

  Quality work. Honest, diligent, dedicated to giving you good service. Highly recommended!

• 5 out of 5Adam LoPiano3 years ago

  very fast, friendly and professional. Quote was very competitive. Couldn't be happier

• 5 out of 5Catherine Moulaison4 years ago

  A great company focused on results and customer service. As a former Licensed Home Improvement Contractor and a Licensed Construction Supervisor in the state of Massachusetts, I was totally impressed when I watched them strip and recover …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Colleen Ann5 years ago

  Excellent, honest, hardworking. They were willing to just fix the small problem on my roof for a reasonable price and did not at all pressure me into anything I didn't need. Previously, another company quoted me 6 times as much for the same job and tried to pressure me into buying an entire new roof I don't yet need at an exorbitant interest rate. Tony was great to work with!

• 5 out of 5David Tyson5 years ago

  Highly recommend this company.. BOTTOMLINE

• 5 out of 5ben mclaughlin5 years ago

  Excellent work done on our copper roof. Highly skilled and totally professional

• 5 out of 5Ryan Bard6 years ago

  It's an absolute pleasure working with Russo Roofing and their staff. Highly recommended.

• 5 out of 5Franz Douskey8 years ago

  Exceptional, reliable group of roofers. They show up exactly when they say they will, and their workmanship is really tight and professional, without exception. The team gets the job done right. Very professional.

• 5 out of 5Fred8 years ago

  Great workmanship and efficient staff

• 5 out of 5Gestapo Spies9 years ago

  These guys did a great job. Despite bad weather and other adversities they came through with flying colors. Great crew office. Highly recommend. Did I mention a GREAT PRICE? It was a pleasure. Going to use them again.

• Warranty offered

  “…Warranty Information Shingle & Accessory…”

• States years in business

  “…Company COMMITTED TO EXCELLENCE FOR OVER 90 YEARS Proud Members Of Russo Roofing Inc.…”

• Family owned

  “…is a family owned and operated roofing company that has…”

Their site also states: states a founding year.