Roofing contractor
New England Roofing & Home Repair
284 Racebrook Rd Ste 2A, Orange, CT 06477
Listed under New Haven, CT
- Google average
- 4.8
- Ratings counted
- 109
- One and two star
- 4 of 109(3.7%)
- Connecticut median
- 1.1%
The first three are Google’s own figures for New England Roofing & Home Repair, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Connecticut roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 98 | 90% | |
|---|---|---|---|
| 4 | 6 | 6% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 3 | 3% |
About typical — the typical roofer in Connecticut sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for New England Roofing & Home Repair, most recent first.
- 1 out of 5Josh Wechslera year ago
We bought our house last December. It had a "new" roof, installed a year earlier by New England Roofing, who had already replaced it once due to shoddy workmanship. A minor storm hit the day after we moved in, and our "new" roof leaked …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5W H4 years ago
My area was hit with a storm and it caused damage to my roof. I went into contract with New England Roofing & Home Repair so that they could work with Insurance to help repair the leaky roof. Little to no progress was made in the first 6 …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Adam ArterberyEdited 5 years ago
I hired them for roofing inspection/maintenance over the last couple of years. I have a black roof, they replaced some shingles with brown shingles. Long story short, Connecticut has a reasonable uniformity code for insurance repairs. The …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Scott MooreEdited 5 years ago
Noticed a leak in my roof and had an inspector come out. Was promised a quote within 24 hours. Never heard from the employee, reached out multiple times, and told I'd hear back very soon. Silence. I went with a different company.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate10
- gutter replacement8
- helpful office5
- polite staff5
- quick work4
- efficient workers3
- flashing repair2
- turnaround time2
- insurance issues2
- leak repair2
Other reviews we hold
14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5Patty McCallumEdited 5 months ago
They did an excellent job on my new roof and chimney rebuild. I was promised free gutters that I have not gotten yet and the contact person has not answered two emails that I have sent about it. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kate Daymon9 months ago
New England Roofing and Siding has been fantastic to work with, cannot recommend JC and his team highly enough. What started years ago with water leaking into my bedroom via the chimney, I called and the team was out that day. I was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5MaryKate Ruff10 months ago
Whole heartedly recommend this company. Good communication, reliable, and extremely honest. Can tell they really care about making the customer happy. Will use them for future projects !!
Reply from the business
We're absolutely delighted to hear your kind words! Your satisfaction is incredibly important to us, and it's wonderful knowing you had such a positive experience. We're already looking forward to helping you with future projects. 😊 …
- 5 out of 5Don Beetham11 months ago
Had a great experience with New England. Very knowledgeable!
Reply from the business
How fantastic to know you had such a positive experience with us! Your feedback means the world, and we're so grateful for your kind words. If you need anything down the road, we're here to help. Wishing you all the best!
- 5 out of 5Geoff Millenson11 months ago
Dan and JC and the team of New England Roofing and Home Repair did an amazing job! They worked non-stop! And they were great with communication and very professional! Would HIGHLY recommend them for any roofing job!
Reply from the business
We genuinely appreciate your amazing review! It's wonderful to know that Dan, JC, and the team impressed you with their hard work and professionalism. If there's anything else we can do for you, we're just a call away. Thanks for recommending us so highly!
- 5 out of 5Michael Denaroa year ago
I have used New England Roofing and Home Repair for 2 jobs, tighten up my gutters and eliminate water seeping between fascia and gutters and fixed a piece a corner of the house that had allotofwoodpecker activity and today replaced attic pulldown stairs. Easy to get a CD quote and get engaged in a project and workmanship was very good. I recommend them and will use them again this summer
Reply from the business
Thank you so much for taking the time to write this review. It has been a pleasure working with you and we look forward to any future projects you may need our assistance with.
- 5 out of 5Joe Rossa year ago
New England Roofing did an impressive job. I hired them for what started as a large dormer project and expanded to a somewhat larger job. They were easy to work with and did the job in a timely manner. I'm very happy with the final product …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your positive experience. We're thrilled to hear that you are satisfied with the work on your dormer project and the overall service provided. Like the rest of our team, JC truly strives to deliver high-quality workmanship and clear communication, so your recognition of his honesty and dedication means a great deal to us. We're glad the project was completed to your satisfaction and on schedule. We look forward to the opportunity to work with you again in the future. Thank you for choosing us and for taking the time to leave such a wonderful review!
- 5 out of 5Silvia Demedeirosa year ago
Great crew Adam was great. They were neat and I could not be more happy with them. I would recommend anybody who needs a flat roof to call them.
Reply from the business
Thank you Silvia for the kind comment.
- 5 out of 5Michelle Hatcha year ago
New England Roofing is an excellent company. Everyone from the sales and office staff, to the roofers and gutter installers were all great! They were considerate, explained the process, answered questions along the way, cleaned up after …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Michelle! It was a pleasure working with you.
- 5 out of 5Pasquale Armellinoa year ago
The team did a great job! Thank you for replacing my roof. They were all professional and completed the job with no mess around the house, which is a plus!
Reply from the business
Thank you Pat! It was a pleasure working with you.
- 5 out of 5John A. Hodaa year ago
Great diagnosis. They did what they said they were going to. Great work. Five years later I went to sell my house and the buyers agent demanded a permit for the job. New England Roofing came through with the town and getting the permit in time for the closing. They went above and beyond for a customer from five years earlier
Reply from the business
Thank you so much for your kind words John! We're so glad everything worked out.
- 4 out of 5You Tubea year ago
Great staff, always polite and helpful. Job was done quickly and professionally. Had some issues with an invoice and managers were responsive and removed unnecessary charges promptly. Will definitely use them again!
Reply from the business
It was our pleasure working with you as well. We look forward to working with you on future projects.
- 5 out of 5Niki2 years ago
Beyond happy I went with these guys for my roof and gutters. Out of all the quotes I got, these guys were the most professional, quickest to provide an on-site estimate, and get the job done. I appreciated the open communication I had with the project manager in regards to my repair needs. They did everything I needed, the workers cleaned up after, and the turn around time for having my house and garage roof done and my gutters replaced and redesigned to drain properly, was amazing. I highly recommend them and I definitely will be utilizing them for my next project.
Reply from the business
Thank you so much for your amazing review and recommendation! We're delighted to hear that you were pleased with our professional roofing and gutter services, as well as our efficiency. We appreciate your kind words about our team's … More
- 5 out of 5Kim Lagase2 years ago
We are thrilled with our new roof installed by New England Roofing and Home Repair. Everyone from start to finish; in your office to the workers who installed our roof, the level of service was outstanding! We couldn't be happier. A big thank you to everyone.
Reply from the business
Thanks so much, Kim! We're so happy to hear that you're enjoying your new roof. It was great working with you in Orange, CT, and we’ll be sure to share your kind words with the entire New England Roofing & Home Repair team! 😊 …
Other roofers in New Haven
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Brown Roofingroof replacement, answering questions, courteous staff4.91,085 ratings2.2% one and two star(203) 463-5545 | 4.9 | 1,085 | 2.2%24 of 1,085 | (203) 463-5545 |
| Pro Exteriors LLCsiding repair, courteous staff, professional crew4.9446 ratings1.3% one and two star(203) 909-8075 | 4.9 | 446 | 1.3%6 of 446 | (203) 909-8075 |
| Skyway Roofingcompetitive pricing, new roof, responsive staff4.9336 ratings2.7% one and two star(800) 463-7490 | 4.9 | 336 | 2.7%9 of 336 | (800) 463-7490 |
| Storm Shield Roofing LLCsiding, gutter repair, personable staff5.085 ratings0% one and two star(203) 754-3071 | 5.0 | 85 | 0%0 of 85 | (203) 754-3071 |
| SALINAS ROOFINGgutters, gutter replacement, fair pricing4.876 ratings3.9% one and two star(203) 815-6002 | 4.8 | 76 | 3.9%3 of 76 | (203) 815-6002 |
| Nutmeg Roofing Companyquick response, respectful staff, answering questions4.769 ratings7.2% one and two star(203) 800-5506 | 4.7 | 69 | 7.2%5 of 69 | (203) 800-5506 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 109 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 24 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.