Russell M Smith Construction Inc

The only one or two-star review we hold for Russell M Smith Construction Inc.

• 1 out of 5Emmert6 years ago

  Would not allow back in my home, numerious serious issues

  Reply from the business

  Dear Emmert, Thanks for the nice review. It was a pleasure working for you and your wife.I am sorry that you made decisions that your wife did not like. I am sorry that you keep changing your mind about this insurance repair. I know that it was all confusing for you. But I did follow the insurance estimate for the repairs. My Company Did way more work for you than you paid for.I have been do this for over thirty year and for some reason the people you help and do extra no charge things for kick you the hardest... Like take this review you sent after 6 months after the job was complete. You could have called me.But you didn't. Instead you sent this.I think you know better? Russell M Smith

• roof replacement7
• siding6
• quick job4
• siding replacement3
• attention to detail3
• cleanliness3
• careful workers2
• bay windows2
• insurance advocacy2
• efficiency2

14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Bttwig_1311 months ago

  I had an excellent experience with Russell and his team. From the first call to the final cleanup, everything was handled professionally and efficiently. The team showed up on time, kept me updated throughout the project, and worked with great attention to detail. My roof looks fantastic, and they went above and beyond to make sure everything was done right. The crew was respectful of my property and made sure to leave the area spotless. I highly recommend Russell M Smith Construction LLC to anyone in need of roofing services—you’ll be in good hands!

• 5 out of 5Tanya Williamsa year ago

  I only have nothing but the utmost respect for Russ. He is the most pleasant, kind, prompt, and knowledgeable contractor I know. We had issues with our roof, sliding, and bay windows. Russ discovered we had a hole in our roof, our bay …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks so much for the kind words and detailed feedback! We’re thrilled you were happy with the roof repairs and the trim and siding work - clear communication and quality craftsmanship are what we aim for every time. It was a pleasure helping you protect and upgrade your home!

• 5 out of 5Sean Quinna year ago

  I contacted Russell to have my roof replaced as it was leaking. He did several personalized inspections before we moved forward with the replacement which was helpful as some other companies simply just told us we needed a replacement without inspecting the home. There were some hiccups with the new roofing materials that he handled to make sure the job was completed within the day. Overall, we are happy everything was fixed.

  Reply from the business

  Thanks so much for the thoughtful review, Sean! We believe in taking the time to inspect every roof thoroughly before jumping to conclusions, so I’m glad that stood out. I appreciate your patience and I’m thrilled we were able to get your roof fully replaced and watertight in one day. Thanks again for trusting us with your roof replacement!

• 5 out of 5Jane Squiresa year ago

  Russel smith came when he said he would come. Went to bat for me with my insurance company. Stayed on site throughout the roofing and siding process. Very professional I recommend him highly!

  Reply from the business

  Thank you, Jane! It was a pleasure helping with your roofing and siding project. We’re always happy to advocate for our homeowners and make the insurance process as smooth as possible. Appreciate your trust and the kind words!

• 5 out of 5Cristina Williamsa year ago

  Russ was great to work with. He did our roof after storm damage. He dealt with the insurance company for the most part and was helpful with questions and concerns. Job was done quickly and his workers were considerate and careful as to not damage my flower beds.

  Reply from the business

  Thank you so much for the kind words! We're really glad we could help make the process smooth - especially dealing with the insurance side. It means a lot to hear our crew took great care around your home and flower beds. If you ever need anything else, we're just a call away!

• 5 out of 5Rick Rohna year ago

  Russ and his team replaced our roof in 2023. Excellent, top-quality work done on-time and on-budget. And Russ is very communicative throughout the process... a huge plus in our book :-) My wife and I can recommend this gentleman without hesitation! We're in the process of having him come back and do more work for us.

  Reply from the business

  We truly appreciate your recommendation! Delivering on-time, on-budget roof replacements with great communication is what we’re all about. We’re looking forward to helping with your next project!

• 5 out of 5chris sweeneya year ago

  Russ and his crew did a fantastic job, highly recommended A+++++++++

  Reply from the business

  Thank you! We’re glad you’re happy with our work. Your recommendation means a lot, and we’re always here if you need expert roofing help again!

• 5 out of 5Gary Kuglera year ago

  Russ did a great job replacing our roof and siding. I would highly recommend him for any roofing or siding work.

  Reply from the business

  Thanks so much for the kind words! It was a pleasure working with you, and I’m glad you’re happy with both the roof and siding. I take pride in making sure the job’s done right from start to finish - really appreciate the recommendation, Gary!

• 5 out of 5Sharon Stulla year ago

  Russ is awesome job doing our roof trustworthy honest dependable getting job done right backs his work up and it's high quality he does roofing and has high quality work

  Reply from the business

  Thank you so much Sharon! I truly appreciate your trust - it means a lot! Doing high-quality work and standing behind it is something I take seriously. If you ever need anything else down the road, I’m just a call away!

• 5 out of 5Susan GeorgeEdited a year ago

  In June 2024 we had a water leak in our upstairs bedroom. Our neighbor recommended Mr. Smith's construction company. Mr. Smith quickly responded to our call and provided a thorough assessment of the roof issue including pictures of the roof damage. The roof was replaced per the designated schedule date. The crew worked efficiently and thoroughy cleaned the area of roofing debris. The ceiling in the bedroom was repaired and painted. Mr. Smith was on-site to ensure work was completed in a thorough and professional manner. We had several other projects that Mr. Smith and his professional crews completed. Mr Smith personally fixed our sagging deck with support beams and brackets. It is wonderful to have a perfectly flat deck. His crew painted our window shutters, front door, and accent borders of our patio. Of particular note is the metal framework that was an overlay for our front door frame, garage door frame, and bay windows. This intricate and meticulously completed project has significantly improved the appearance of these areas and will need no further repainting, repair or replacement in the future. Overall, we are very pleased with the work completed at our house. Mr. Smith and his crews were very professional throughout the process. Mr. Smith was onsite every day the crews were there. We would highly recommend their work.

  Reply from the business

  Thank you so much for the kind words and detailed feedback! It was an absolute pleasure working with you, and I truly appreciate you trusting us with not just the roof replacement, but also the other projects around your home. We take pride in treating every job like it's our own property - showing up, doing the work right, and leaving things better than we found them. I'm glad everything turned out exactly how you hoped. If you ever need anything down the road, you know how to reach me! - Russ

• 5 out of 5Cass MarshallEdited 4 years ago

  Russ was instrumental in negotiating with the insurance company resulting in a substantially higher settlement. He was really good at keeping me informed, returned my calls, and answered all my questions. He is about to put on a new roof and install new siding for me. Will update review upon completion. Update- The roof was replaced and looks fantastic. I also had the gutters replaced. Next up was replacing the siding. Before the new siding went up Russ installed a water barrier (wasn't installed during the initial build) and added a 1/4ín insulation wrap. The new siding looks really good; on top of that I have piece of mind my home is protected from water and my utility bills are lower. Following the roof and siding Russ repainted the interior of my home. I was amazed how fast they worked while providing a quality job. Last, but not least, I am currently working with Russ on new kitchen countertops. So far so good! Russ's crews were punctual, professional, and did a great job of cleaning up after themselves. I highly recommend Russ for all your home improvement needs.

  Reply from the business

  It was Great to work for you. I was happy to help you with your new Roof,Siding and Gutters. I look forward to Replacing your Counter Tops soon. Thanks for the Review and your business ! Russell M Smith.

• 5 out of 5Abdul TahmasEdited 5 years ago

  We needed a whole house siding replacement due to hail damage. Russ made the entire process seamless from start to finish, we loved that he took note of what was important to us and got things done in our best interest. Despite the harsh …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Abdul, thanks a bunch for the review and for you business!

• 5 out of 5Kelly Murphy5 years ago

  Russell Smith was a night in shining armor! Right before I had found out I had breast cancer I had hired Mr.Smith to remodel my kitchen. He took the time to help me plan out a few awesome remodels. A new open kitchen, a bar room off the kitchen and a new family room. Once that was done he was very careful to demo my whole kitchen down to the studs! He even took all the bulk heads in the ceiling down and redirected all the plumbing and HVAC so that I could have ceiling height cabinets! It TOTALLY changed my kitchen!! When I was slated for double mastectomy surgery he said he would wait till I was better to proceed. I said HELL NO! I told him that while I’m recovering you are going to make the kitchen and bar area so I can be so happy! So while I recovered he did just that. He was so thoughtful and everyday when I would come down to see the progress he would stop and show me the updates. He also kept things super clean! He put all my appliances in another room which had plastic all around to keep the dust out. I could still get my food and see them work which help me recover faster! When it came time to replace some of the wood flooring he was able to fill in the areas like it was new! I had the best kitchen in Ashburn! None of my neighbors were able to get rid of their bulk heads! They were super impressed! So was I!! He installed all the cabinets and plumbing, dry wall, painting and every little detail of making it look top notch! A few years later he redid my roof and sky lights, due to a hail storm. He took care of talking with my insurance people and help me select some new architectural grade shingles which made my house look amazing! Then he painted the outside and repaired all the rotting wood around my windows. A year later I decided to replace my windows. That was a chore but he help me navigate which ones to buy and then had them replaced. It’s very tricky and messy but he helped me every step of the way! Then I had a leak

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the Great Review. You are an amazing person !!!! I was happy to take care of everything and it all turned out Great !!!! Thanks Russ Smith

• 5 out of 5Bobby Silverstein5 years ago

  What a professional fast responsive company, very polite, Great attention to detail really a master. Wow is all I can say very impressed and it didn’t break the bank not only did he come in under budget but had great ideas along the build and couldn’t even tell if they were working at my house so clean polite and efficient. I highly recommend this contractor for any remodeling no job is too small or too big he is a veteran in the field and really it shows.I was completely amazed and non stressed threw the entire remodel.

  Reply from the business

  Thanks Bobby for the Great Review ! Russ Smith

Need more space but don't want it to look like an afterthought? We'll design and build your addition to flow naturally with your home's layout, roofline, and exterior details. Call Russell M. Smith Construction, Inc now to talk about your addition.Jul 13, 2026Learn more

• Licensed

  “…We are a fully licensed, bonded, and insured Class A…”

• License number shown

  “…and insured Class A contractor (License #2705 109008A) , delivering reliable…”

• States years in business

  “…As a locally owned company with over 35 years of experience, we provide expert roof…”

• Free estimates

  “…Your Project Started — Request a Free Estimate First Name Last Name Email Phone What…”

Their site also states: insured, bonded.