Panda Exteriors

All 6 of the one and two-star reviews we hold for Panda Exteriors, most recent first.

• 2 out of 5Hisham Abdallaha month ago

  I would avoid hiring Panda Exteriors and here is why. First the positives: they worked well with my insurance company to get the roof replaced after a bad storm and the quality of the roof seems OK from what I can see. Also their crew were …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Alma Loraine5 months ago

  Read the Yelp reviews before doing business with Panda Exteriors. They knocked on my door, offering a free roof inspection and said if they found any damage, they would work with my insurance to cover the cost. I was clear that I did not have any time to work with the insurance and they promised they would do everything. They talked about getting in my entire roof replaced through insurance. It was too good to be true. They continuously called and showed up at my home asking me about my claim and if I’ve called my insurance. There was an approved claim but nothing ever got done. Maybe the amount of the claim was too low. Regardless they were dishonest and I will look elsewhere.

  Reply from the business

  Thank you for sharing your feedback. The interaction described appears to relate to an initial inspection and consultation process rather than a completed project. … More

• 1 out of 5Juliet Banks10 months ago

  We had a very unfortunate incident with Panda Exteriors. What I thought was going to be a free roof inspection has turned into a mess where the worker intentionally vandalized our roof to claim wind damage to insurance. We will be moving forward with DPOR and the State Board of Licensing as I do not want anyone else to go through this. We gave them a chance to make it right and fix the situation by replacing the roof and they chose not to. Find an honest company is my recommendation!

  Reply from the business

  Panda Exteriors takes allegations of this nature seriously. The claims described here were reviewed through the appropriate channels, and the conclusions reached did not support the statements made in this post. … More

• 1 out of 5Priyank Viraa year ago

  Their sales people will ring doorbell despite multiple no solication signs and will be rude and harass if you tell them no.

• 1 out of 5Steven Marcus2 years ago

  If I could give a rating of less than one star I would. A Panda rep. just stopped by to attempt to schedule an appointment for what I assume would be a sales person. This rep said he had no business card when I requested one, but he was wearing a polo type shirt with a Panda logo. He suggested that I could get free replacement roof shingles, paid for by our insurance, because our shingles are covered with moss which damage shingles. Also, he stated that our shingles have been discontinued; he had no way of knowing this. Replacement of my shingles 40 year old shingles is longtime overdue normal maintenance and not the responsibility of my insurance company. Having my insurance company pay for my shingle replacement is dishonest and because others do this is a major reason for insurance cost to be so expensive.

• 2 out of 5Kevin Pham2 years ago

  2 Stars. lets talk about it. In terms of work and quality and service, Top Notch. At the time, my schedule was wonky and to get a meeting was difficult, 95% my fault. The quality and efficiency and communication was excellent. Held our hand the entire way and helped us out and the prices were fair. Coordinated with Andy mostly and he was great. Lets talk about what I didnt like and HATED: 1st. The clean up. They did mainly a great job, but there was still debris and nails found throughout the garage and drive way. They didnt bother covering any exposed items in the garage, so random debris was found along with previous roofing materials. Tiny issue, but still, could have been a punctured tire costing $$$$. 2nd. This is the biggest complaint. They put us in a tough position and didnt give us time to make a decision. And it felt like we got SCAMMED. To be honest, we probably were. With an older roof, they needed it to be brought up to code for them to warranty it with the underlying plywood. Fine, Understandable. Code stated it needed to be 1/2", we were at 3/8s. The roof was already removed and work was halted for us to make a decision. We tried to contact insurance, but they couldnt get back to us. They insisted that insurance SHOULD cover it, but never explained the caveat: we needed to have Building Code coverage (not standard and they knew this as they has our insurance policy). We had to shell out an extra 7200 for 1/2" plywood for the roof. Insurance didnt cover it, and they even stated they worked with this company before and it should have been stated to us. Panda never brought it up, never discussed it and didnt give us an option. It felt deceptive, because we were put in a tough position and wasnt given an opportunity to discuss or consider options. We could have gone with 3/8", but they insisted on 1/2" for code and their warranty. Never stated anything about needing/having the additional coverage. It felt deceptive, it felt misleading. They even state

  Google cut this review short. The full text is on their Google profile.

• insurance claims14
• timeliness6
• roof quality4
• smooth process4
• new roof4
• gutter replacement3
• product quality2
• rapid completion2
• project explanation2
• efficient crew2
• clear explanations2

14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jennifer Taylor6 months ago

  We love our beautiful new roof! Start to finish, our experience with Panda Exteriors was great. 100% would recommend them to a friend

  Reply from the business

  Thank you so much, Jennifer! 🌟 We’re thrilled to hear you love your beautiful new roof and had a great experience from start to finish. 🏠✨ Your recommendation means a lot to us—thank you for trusting Panda Exteriors! 🐼💚 …

• 5 out of 5Joseph Watson7 months ago

  Installation crew was timely and very hard working. Cleanup was done superbly. New roof looks great.

  Reply from the business

  Thank you, Joseph! 😊🐼 Glad to hear the installation crew’s hard work and timeliness stood out, along with the excellent cleanup. It’s great knowing the new roof looks exactly as it … More

• 5 out of 5David Thigpen7 months ago

  Shout out to Panda Exteriors Team members Eddie Whelan, Chris Ayala and the entire crew for an excellent job on replacing the roof on my home. Eddie led me from the start by meeting with me and the Insurance Adjuster and guiding me towards …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the detailed shout-out, David! 😊🐼 It’s great to hear how supported you felt throughout the entire process—from working with the insurance adjuster and selecting the right products, to clear coordination, efficient installation, and thorough cleanup. Recognizing Eddie Whelan, Chris Ayala, the install crew, and the office team truly means a lot. Guiding homeowners step by step and making everything easy to understand is exactly what Panda Exteriors strives for, especially with storm and wind damage repairs. Appreciate the trust and the kind words—thanks for choosing Panda Exteriors! 🏠💚

• 5 out of 5Joe Limber8 months ago

  Great experience end to end. They engaged with our insurance to ensure the claim was properly filed and the damage was well documented. They got the work approved by our HOA. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for such a detailed and thoughtful review, Joe! 😊🐼 Great to hear the entire process—from insurance coordination and HOA approval to the final install—felt smooth and well handled. Making sure everything is properly documented and approved is a big part of setting homeowners up for success. Really glad the crew’s professionalism, respect for your home while working remotely, and Jonathan’s clear, upfront communication stood out. Addressing concerns without pressure or unnecessary upsells is exactly the experience Panda Exteriors strives to deliver. Appreciate the trust, the recommendation, and knowing Panda Exteriors will be your first call for future exterior needs. 🏠💚

• 5 out of 5Carol Giampietro8 months ago

  Inspection was essentially a great experience and assistance with insurance filing. The estimate was fair and comperible to other local companies. The installation team was very professional and timely with job and were very consistent with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your experience, Carol! 😊🐼 Glad to hear the inspection, insurance assistance, fair estimate, and the installation team’s professionalism and cleanup all stood out positively. Those are key parts of delivering a solid roof installation experience. Appreciation as well for the honest feedback regarding scheduling communication. That insight is important and helps identify where improvements can be made to better respect homeowners’ time. Thank you for trusting Panda Exteriors and for taking the time to provide such balanced, thoughtful feedback. 🏠💚

• 5 out of 5Dolores McCallum8 months ago

  The roofing crew did a good job and in a timely manner.

  Reply from the business

  Thank you, Dolores! 😊🐼 Glad to hear the roofing crew delivered quality work and completed everything in a timely manner. That reliability is something Panda Exteriors truly values. … More

• 5 out of 5Brian Rolle8 months ago

  Knowledgeable, professional, patient, and supportive

  Reply from the business

  Thank you, Brian! 😊🐼 So glad to hear the experience felt knowledgeable, professional, patient, and supportive. Providing that level of care—especially during storm and wind damage … More

• 5 out of 5Simon Shtipelman8 months ago

  Idris and Tommy were great! Honest and upfront about everything. Work was done quickly and very well. Will definitely be using Panda for future work and recommending to anyone.

  Reply from the business

  Thank you, Simon! 😊🐼 Great to hear Idris and Tommy made such a strong impression with their honesty and transparency. Delivering quality work efficiently—and doing it the right … More

• 5 out of 5Kenneth9 months ago

  I was very pleased with the professional manner in which the Panda Exteriors persons displayed. Eric Olsen provided me with a easily understood and complete information concerning insurance and associated cost. Robert Ridinger , material …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Kenneth! 😊🐼 Really appreciate you taking the time to share such thoughtful feedback. It’s great to hear the professionalism stood out at every step—from clear insurance guidance to materials coordination and the roofing crew’s execution. Recognizing Eric Olsen, Robert Ridinger, and the entire team means a lot, and the recommendation to family and friends is truly valued. Thank you for trusting Panda Exteriors with your roof repair after storm and wind damage. 🏠💚

• 5 out of 5Tom Powell9 months ago

  Very good painless experience

  Reply from the business

  Thank you, Tom! 😊🐼 Great to hear the experience felt smooth and painless from start to finish. Delivering a stress-free roof installation at a fair price is exactly what Panda Exteriors strives for. Appreciate you choosing Panda Exteriors and sharing your feedback! 🏠💚

• 5 out of 5Shelia White9 months ago

  The crew was great! Very efficient and worked well together. Each person had a job to do and everyone was on task. Finished on time and the roof is so beautiful! I'm a happy customer.

  Reply from the business

  Thank you, Shelia! 😊🐼 So glad to hear the crew’s teamwork and efficiency stood out and that everything was completed on time. Hearing that the roof turned out beautiful and left you a happy customer truly means a lot. Appreciate you choosing Panda Exteriors for your roof installation and taking the time to share your experience! 🏠💚

• 4 out of 5Kevin Slaughtera year ago

  Shout out to Dan Hoover and the team from Panda Exteriors! He helped us through the process and the install team was first rate. They installed our new roof and cleaned up the work area in one workday. The very next day we got 6 inches of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kevin, really appreciate the shoutout! 🙌 Dan and the team take pride in delivering first-rate service, and it’s great to hear your roof handled the ultimate test with flying colors! 💪🏡 Rain, wind, snow—no problem! ❄️ Thanks for trusting Panda Exteriors. If there’s anything we can do to make your experience a full 5-star one, we’d love to hear your thoughts! 😊🐼

• 5 out of 5Kathy Collinsa year ago

  My experience was great. Your workers did a great job with my roof and my gutters and even helped my neighbor wanting to also include herself and have hers done so thank you so much for all your hard work and the cleanup was great after you were finished.

  Reply from the business

  Hi Kathy, Thank you so much for the kind words and beautiful photo! 📸🏡 We’re thrilled to hear that your experience was great and that the crew went above and beyond—not just on your roof and gutters, but also in helping your neighbor! 🤝✨ A clean finish and happy neighbors are what we love to see. Thank you for trusting Panda Exteriors! 🚀🙌

• 5 out of 5David Henderson2 years ago

  I recently had my roof and gutters replaced by the pros at Panda Exteriors. Their workmanship and their expertise in dealing with my insurance company was outstanding. Andy and George are the best at what they do and they went the extra mile to ensure my insurance company had all the required documentation and proof needed to fully assess my damages. The quality of materials utilized gives me added protection and peace of mind. Thanks again Team Panda! David Henderson

  Reply from the business

  Thank you for choosing Panda Exteriors for your roofing needs and for sharing your experience with others. We're grateful for your business and appreciate your feedback.

• Licensed

  “…also fully trained, certified, and licensed contractors who treat the customer…”

• Warranty offered

  “…Solar Commercial Gutters Help Contact Warranty Financing Customer Service Site Map .…”

• States years in business

  “…We have more than 30 years of combined experience within the…”

• Free estimates

  “…Schedule your free consultation today and see why thousands across…”