Roofpals, Inc dba Heartland Roof & Gutter

All 2 of the one and two-star reviews we hold for Roofpals, Inc dba Heartland Roof & Gutter, most recent first.

• 1 out of 5Ginaya year ago

  Completely agree with previous customer, Jan. Pretty much what happened to her about a year ago, I also experienced with this company. Poor communication, poor follow up, and I ended up paying more than what was initially quoted with NO payout from insurance. Once I paid my deposit I heard nothing and I always had to follow up with them. Took them months after I've already paid my deposit, to come out and fix my roof. The only reason why they came was because I told them I'm looking into another roofer. It's my error that I should have looked into other roofers instead of just assuming these people are actually looking out for me as they presented when I first spoke with them. After they repaired my roof and paid them the remaining balance, I found a few cosmetic flaws that need to be fixed. They said they will come out the follow week to fix it, and guess what? They never showed or ever called back. Lesson learned. Do your homework and talk to more than one company, even if they were highly recommended.

  Reply from the business

  Ginay, I appreciate you sharing your experience and I am sorry we did not live up to what you expected or deserved on your project. We have made great strides to improve and to not let this happen again. If you have anything else you'd like to sound off I'd be happy to listen and even try to make things up to you. Sincerely, Barry Brecheisen Sales & Marketing Mgr Heartland Roof & Gutter (316) 990.6475

• 1 out of 5Jan Buchanan3 years ago

  Had a roof emergency the beginning of May. Called them realizing it was late in the afternoon and raining. A couple guys came out, put a couple patches on the roof ( that did nothing) . Said someone would be over in the morning around 8-8:30. No show!. Called again asking for an estimate. Was told someone would be out to look at the roof for estimate. No show!! Barry talked to my husband , made plans to come look and or send someone. Again no show. Made a date to come meet with my husband. Day comes No show and a call of a family emergency. Then NOTHING more from our Pal Barry!!. If you have a small roof project don't bother with these guys. Obviously they weren't going to make millions off of us so they just blew us off. I would not recommend unless you have a million Dollar home that needs a million dollars worth of work. Wouldn't even have been a 1 star but had no choice. Thanks pal Barry! Still living with a tarp on the roof

• gutters17
• professional crew10
• insurance claim assistance9
• gutter replacement6
• best pricing5
• new roof3
• polite crew3
• ridge vent2
• quick scheduling2
• storm damage repair2
• reasonable quote2

14 more of the 72 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Randy Malcolma month ago

  The whole process went very smooth and the team that came out to do. My house was very hard workers and polite people. They did good quality work on the roof and my gutters.

  Reply from the business

  Thank you Mr. Malcolm for taking the time to leave us a review. It was a pleasure helping you the the process of getting a new Roof and Gutters. Your Friends at Roof Pals Inc

• 5 out of 5jeffrey luper2 months ago

  Had used Roofpals/Heartland Roofing over a decade ago, and this experience was as good or better. A couple small issues handled within hours. I couldn't be happier. The house looks great.

  Reply from the business

  Hi Jeffery Thank you for being a loyal customer and taking the time for the review. Your RoofPals

• 5 out of 5Mr. K.2 months ago

  Mr. Adrian and his crew did a good job replacing my roof. Thanks

  Reply from the business

  Thank you Mr. K. for taking the time to leave a review and we are very happy to of been able to help you. Your RoofPals

• 5 out of 5Sandra Evans3 months ago

  We have nothing but good things to say about this company. Price was the best we found. The work looks GREAT!!! They were fast from bid to start day. They made sure it was a safe work area. Putting up flags/rope. They made sure everything …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Thank you for trusting us with your project and giving us the opportunity to help you out. You Friends at Roof Pals Inc

• 5 out of 5Aubrey Sanderson4 months ago

  We recently had our roof and gutters replaced and had a great experience. We worked with Adrien, who was fantastic throughout the whole process. We called on a Thursday, signed the paperwork on Friday, and the new roof was completed by …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for giving us the opportunity to help you out. From your friends at Roof Pals Inc.

• 5 out of 5Bunny Reyes4 months ago

  We had a great experience with Roof Pals. They were quick to respond and scheduled job right away. Crew showed up on time and are amazingly quick and organized. Best pricing I could find in Wichita and quality is great. Adrian answered all our questions and provided great customer service.

  Reply from the business

  Thanks for the Positive Review. It was a pleasure working with you

• 5 out of 5brandy brand5 months ago

  Heartland Roof and Gutter exceeded every expectation. Adrian and his crew were absolutely amazing from start to finish. They tarped the driveway, kept everything spotless, and worked efficiently with incredible precision. The quality, pricing, and workmanship were top-notch. Highly recommend!

  Reply from the business

  Thanks for the Review. Your Friends at Roof Pals Inc.

• 5 out of 5Erin Winsel6 months ago

  Roof Pals did a great job replacing our roof—excellent communication, affordable pricing, and super fast turnaround. Highly recommend!

  Reply from the business

  Appreciate the opportunity to help you guys out and glad you guys are happy. You guys are doing a fantastic job with the referrals. Your Friends at Roof Pals Inc.

• 5 out of 5Janice Hibarger8 months ago

  Adrian and his team nailed it! From start to finish it was a pleasant experience. After receiving an affordable bid of what was needed and wanted, Adrian always kept us informed of where we were at in the processed. Was prompt at getting …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Janice Hibarger thank you so much for the amazing review, We're thrilled that our Roof pals crew exceeded your expectations. We work hard to create great experiences ,and your kind words mean the world to our team, See you next time

• 5 out of 5Ellen Jones10 months ago

  I was very pleased with their service.

  Reply from the business

  Thanks for sharing your experience Ellen. I'm so glad you're happy with our service and the removal of the splash guards that you did not care for. Sincerely, Barry

• 5 out of 5Charles Bootha year ago

  I was dealing with another roofing company and didn't feel right about the quote, so I contacted heartland to get a 2nd bid.. Adrian came out the same day and gave us a very reasonable quote compared to the other company.. he went over everything with me and kept in contact with me throughout the whole process, responded to my texts mostly right away.. he told me after I gave him the deposit it would be about 2 weeks until they started... after the deposit I was scheduled for that next Monday.. crew showed up bright and early..tarped everything and got to work..they scheduled me for Monday and Tuesday.. crew had it done in 1 day.. once they was gone I went out to pick up any missing nails (couldn't find any) they was fast and professional and I would highly recommend them to anyone needing there roof repaired or replaced!

  Reply from the business

  Charles, thank you so much for taking the time to share your experience. We are so happy that you were pleased with Adrian & your overall experience. If you have any other questions or thoughts you'd like to share I'd love to hear them. Thank you again so much for the review Charles. I'm sure Adrian is very pleased as well sir. Sincerely, Barry Brecheisen - Customer Service Heartland Roof & Gutter

• 5 out of 5Cavin Whittleya year ago

  Excellent workmanship and customer service. Was so happy with the finished product. Definitely will call them back out for all roofing needs!

  Reply from the business

  Thank you so much for sharing your experience. It was a pleasure to see the joy you and your wife shared over the experience and happiness with the final product. ~Barry

• 5 out of 5Mollie Mainza year ago

  Heartland is very professional and knowledgeable. They were great to work with and really helped us work with insurance when insurance wanted to deny our claim. Just an overall great experience, very stress free and would absolutely recommend to anyone looking to have their roof/gutters replaced!

  Reply from the business

  Thank you so much for sharing Mollie. We really appreciate it and are so happy that you were pleased with our service. Sinerely, Barry Brecheisen Sales & Marketing Mgr. Heartland Roof & Gutter Your Roof Pals

• 5 out of 5Fletcher Marcus2 years ago

  Heartland Roof & Gutter did a high-quality job. It was the middle of the rainy season so they didn’t have a lot of time. The crew worked hard and were professional. Brayden was great to work with and helped us choose the product that was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Fletcher, Thank you for sharing your experience & satisfaction with our service. We hope to hear from you again someday when you need roofing services again in the future. Sincerely, Barry Brecheisen Sales & Marketing Mgr Heartland Roof & Gutter Your Roof Pals

Hail damage can compromise your roof's integrity. We inspected and documented the affected areas to recommend timely repairs for lasting protection.1 day ago

• Warranty offered

  “…We back our work with strong warranty options from 5-year to lifetime…”

• States years in business

  “…Our team brings over 30 years of experience to every project…”

• States a founding year

  “…16) 234-2623 Reliable Roofing Solutions Since 1992 Heartland Roof & Gutter has grown…”

• Free estimates

  “…Get a free estimate today! Quality Commercial and…”

• Family owned

  “…Our family-operated business brings deep industry…”