Roofmark

All 2 of the one and two-star reviews we hold for Roofmark, most recent first.

• 1 out of 5David4 years ago

  Did a terrible job waste of money and time do not use these guys#!!#!!!!!

  Reply from the business

  SPAM. Who are you and why would you leave a 1 star review for a company you’ve never done business with? You are not a customer of ours. I’ll be reporting this for spam.

• 1 out of 5Raquel SalinasEdited 7 years ago

  Please stayed away from this company. They did a terrible job in my roof, they didn't come back to finished the job and they were very sloppy. They removed my satellite dish and left it in the floor broken, they didn't place back, they never clean up the nails from my floor or grass. Got 2 flat tires because of this. They mess up my ac system, they never come back and replace my gutters. I tried to contact them many times as well as my insurance an they never return a call back. This just happen not more than 6 months ago. This people deserved 0 stars . They used unlicensed roofers they subcontract individuals that doesn't even carry a driver license. Please don't used this company. Adding an updated to this review. Dear owner of roofmark you answer to my review is even more damaging to the cause. You people didn't come back to pick up any nails a 2nd time. Also no body ask you to give me the gutters for free or committed any fraud you company ask my own insurance nationwide for additional money without giving an specific reason why. also the AC company did in fact told us that you workers damaged my unit. Thank God my husband is a successful engineer and he knows how to fixed things and he fixed the unit on his own. Otherwise believe me you will had got hit with a lawsuit for damages to my AC unit. Either you are not aware of what is going on with your workers or you pretended that you don't know.

  Reply from the business

  Ms. Salinas, we’re very sorry we didn’t meet your needs during your job. We tried our best to accommodate every request you made, but it seems we still fell short. We love all of our customers and their satisfaction is paramount at … More

• job7
• staff5
• insurance process3
• responsiveness3
• roof repair3
• quality of work3
• money2

14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5abigail ploschnitznig3 months ago

  We called and within an hour they arrived and checked out our roof, had an estimate and a schedule to come the next day and make repairs. It was repaired the next day and we have had two storms since then with no leaks! Highly recommend.

• 5 out of 5Kellen Rust4 years ago

  This company did outstanding work! They were timely, professional, and reasonably priced. The owner came and inspected the work, and was so incredibly nice and professional. Cannot recommend them more highly.

  Reply from the business

  Thank you so much, it was a pleasure doing business with you!

• 5 out of 5Jenae Wilson5 years ago

  Im in the home buying process and working under a short option period. Matt was very responsive and nice. Came and did the inspection same day. He eliminated a huge burden from me. I’m grateful

  Reply from the business

  Thank you so much! We are always happy to help. Good luck with the home purchase!!

• 5 out of 5Tom Chase5 years ago

  I am highly recommending Roofmark Roofing for residential roofing projects. They were attentive, professional, efficient and provided a quality product. My experience started with the inspection which was done via drone with photos and recommendations. They were aware of and cited a storm which most likely caused the damage and provided evidence to my insurance company for review. That is where the problem started as my homeowner insurance provider refused to acknowledge the need for a full roof replacement. Roofmark was outstanding working with a second insurance provided inspector who also denied my claim,. That is when Roofmarks called my attention to a clause that is a part of Texas homeowner insurance policies which is a provision for arbitration using 2 independent inspectors. Be warned you have to pay for your inspector but the Insurance company has to pay for their inspector. I elected to go with Roofmark's recommendation to try arbitration. The insurance company abided by the inspectors recommendation for replacement and we were on the way. From there it only got better. They scheduled the replacement and claimed it would only take one day. On the scheduled day they arrived on-time at 7am and a few of the workers started tearing off the old shingles while a couple more got tarps and covered my pool. They were throwing old shingles on our front sidewalk which was our only exit to our cars and when I mentioned a potential problem they immediately cleaned it off and changed their disposal process. There was a leak in the roof near our chimney that we had been trying to correct for almost 10 years that started when we had the roof replaced in 2009 . They found and fixed the problem (note: I have waited for 12 months to write this review to provide time to verify the fix). They also found a few other places where the roof decking had deteriorated and fixed that also. The work crew was organized, professional and attentive to any concerns I had

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow, Tom. Thank you so much for the kind words. It was a pleasure working for you, and we take great pride when customers take the time to write reviews for us. It's the highest compliment. … More

• 5 out of 5Michael Hull5 years ago

  I want to share extreme satisfaction with the quality and professional customer service provided by Roofmark (especially Marcus and Mike Overzat). They went above and beyond to work with me on the new roof after the Dallas storms. Installation was very professional and completed in 1 day. I highly recommend there services.

  Reply from the business

  Thank you sir! We love to know you are satisfied, and it was a pleasure serving your roofing needs.

• 5 out of 5Elvis Zuniga6 years ago

  Very professional team. Had some hail damage on my roof and they walked me from beginning to end on how to get it fixed. They took quality pictures of the damage and were very helpful explaining how the process worked, especially with the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you sir! It was our pleasure to help restore your home from the storms.

• 5 out of 5Mary Ann Calvio6 years ago

  We contacted several roofing company and Roofmark responded on a timely manner. They came out and gave us a quote, extremely customer service, professional. Within two days they were here doing the job. Great job. Will definitely be calling Roofmark for our roofing needs.

  Reply from the business

  Thank you Mary Ann! It was a pleasure serving you. Please let us know if we can ever help in the future!

• 5 out of 5Scott S6 years ago

  Great place,And Awesome staff

• 5 out of 5Michael King6 years ago

  Matt, I just wanted to write you a short note saying how much I appreciated having my …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Linda Watkins6 years ago

  Thank you Bluesky for my Roof An ceiling the people at Bluesky roofing is very friendly if you need aRoof they are good i highly recommend them thanks again

• 5 out of 5Moriah Gonzalez6 years ago

  Wow! I'm very impressed with the quality of work and the amount of time it took to restore my home. Keep up the great work guys. Thanks!

• 5 out of 5Ashley Williams7 years ago

  Love how professional they are....plus the technology they use for roofing inspections are one of a kind...Drone inspections are awesome!!! No one on the roof physically and makes the process easier and faster.... Definelty recommended

• 5 out of 5Adrian Miranda8 years ago

  I've heard horror stories from my neighbors about roofing companies in the past, so I was a little hesitant about going with a company with only a few reviews, but I am so glad I did. If there was an option for 6 stars, this would be it. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Mr. Miranda for such kind words. It was an absolute pleasure working for you and your family. We really appreciate the opportunity.

• 5 out of 5Rodney Wilson9 years ago

  I had the pleasure of working with Trey and his crew...my roof looks wonderful! In spite of adverse working conditions, Trey and his crew maintained their professionalism...they were there when they said they'd be, and when problems were …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Rodney! It was a pleasure serving you. We hope every job will go off without any problems, but it's not always the case. We value our customers' feedback and use it to ensure their satisfaction when things don't go as planned. Thank you for being such a great customer and thank you for your service! We hope you enjoy your new roof!

• Insured

  “…Fully Insured Comprehensive liability and workers…”

• Warranty offered

  “…Workmanship Warranty Beyond the manufacturer warranty, we…”

• States years in business

  “…stains on interior ceilings Roof age over 20 years Visible daylight through roof boards…”

• States a founding year

  “…| Dallas-Fort Worth Roofing Experts Since 2010 Services About Process Blog Contact…”

• Free estimates

  “…or Schedule Free Inspection or call (817) 518-2599 15+ Years…”

• Financing available

  “…Fully Insured Same-Day Estimates Financing Available Our Process From Inspection to…”