Roofing contractor
Roof Replacement Solutions
2806 Reynolda Rd #203, Winston-Salem, NC 27106
- Google average
- 4.7
- Ratings counted
- 62
- One and two star
- 4 of 62(6.5%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Roof Replacement Solutions, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 56 | 90% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 1 | 2% | |
| 2 | 1 | 2% | |
| 1 | 3 | 5% |
Higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Roof Replacement Solutions, most recent first.
- 1 out of 5Nathan Arnold2 years ago
They charged me $825 for gutter cleaning and miter sealing. The workers were here for 1 hour, and the miter that had a leak is still leaking. I communicated this to management immediately and gave them several weeks to return and properly …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Darcy3 years ago
We had our roof “repaired” with this company in December and now that it started raining in January, the roof is worse than before. I have called four times now throughout the month asking for help and NO ONE has called me back! Poor quality work and heaven forbid they guarantee their work or attempt to fix it knowing their repair did not work and even made it worse! I would NOT recommend this company seeing that they charged a large sum of money and won’t come out to see what they may have missed now that it’s rainy season!!!
- 2 out of 5Ella Joyce5 years ago
I called originally on October 26, 2020 based on the great reviews. They were immediately responsive and came out that day to look at our roof and gutters. We requested a quote and they were both very nice and professional. I have since not heard a single word. I have called three times now and no response. I also emailed based on the business cards that they left and one went through but the other person's email was rejected each time. Very disappointing.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement14
- caring staff4
- quick completion3
- thoroughness3
- gutter repairs3
- metal roof2
- efficient team2
- insurance assistance2
- fantastic job2
- courtesy2
Other reviews we hold
14 more of the 52 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5A A16 hours ago
Extremely helpful and responsive. Highly recommend.
- 5 out of 5Paul Henson16 hours ago
Great company. Awesome work!
- 5 out of 5Pete Ma day ago
Thanks to the roof replacement team! They repaired my roof and gutter damage and I'm very happy with the results. Great communication and service. Highly recommend!
- 5 out of 5Joi Notice2 weeks ago
Such a great team to work with and does great work. I have used them multiple times to repair damage after storms. I wouldn’t call anyone else!!
- 5 out of 5Ben McDonalda month ago
Bethany and her team are great. They just helped us with a beautiful metal roof on one of our client's homes. They show up on time, do what they say they will do and stand behind their work.
- 5 out of 5Kevin Dalton2 months ago
Communication from start to finish was thorough. They worked me into the schedule for a gutter clean and some minor repairs, along with resealing the gutters. The technician was on time, couteous, and thorough with his work. It is also nice …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Richard Carlsen3 months ago
Bethany went above and beyond to find the exact match for the job we needed done. Communication was excellent and job quality too. Would definitely recommend to anyone looking for quality work at a reasonable price.
Reply from the business
Thank you for your kind words Rich. Each home presents its own unique challenges and we appreciate the opportunity to take them on!
- 5 out of 5Barbie Nelis3 months ago
Excellent service. Highly recommend.
Reply from the business
Thank you so much for your awesome review! Our team really appreciates your recommendation and support!
- 5 out of 5Nikki Bowen3 months ago
Roof Replacement Systems replaced my siding, roof, and bay windows about three years ago, and everything still looks and performs like new. I recently needed a small siding repair due to damage caused by an animal, and their team responded quickly and did an excellent job as always! Highly recommend their work and service.
Reply from the business
Thanks for your review! Hopefully the squirrels have given up and moved on! 😅 …
- 5 out of 5Michaleh Snider3 months ago
I had Roof Replacement Solutions come give me a quote for repairing my gutters. I received a full roof inspection and quote for my gutters. The quote was easy to understand and incredibly comprehensive. And I have to say, it was incredibly reasonable. Highly recommend how easy and effective they are to work with
Reply from the business
Thanks so much for the awesome review! Our team is thrilled you found everything clear and reasonable. We appreciate you recommending us!
- 5 out of 5Ed Dean3 months ago
Easy, thanks for maintaining my roof.
- 5 out of 5Porsha B4 months ago
They were very quick & efficient while going above & beyond. I'm unable to get on my roof so I cannot post pictures.
- 5 out of 5Rebecca Yeargan4 months ago
Skyler was great to work with and very thorough in discovering my roofing issue. He was very polite and patient with all my questions and made me feel confident moving forward with my ceiling repair because he had solved the problem. Great company to work with!
Reply from the business
Thanks so much for your kind words! We’ve passed this on to Skyler, and his hard work has been rewarded!
- 5 out of 5Timothy Wolz4 months ago
Very accommodating. Great job, highly recommend.
Reply from the business
Thanks so much for the awesome review! Our team loved helping you and really appreciates the recommendation.
Other roofers in Winston-Salem
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Skywalker Roofing Companyanswering questions, initial inspection, courteous staff4.9374 ratings2.9% one and two star(336) 717-0947 | 4.9 | 374 | 2.9%11 of 374 | (336) 717-0947 |
| Smithrock Roofing LLCnew roof, kind staff, gutter replacement5.0351 ratings0.3% one and two star(336) 971-0464 | 5.0 | 351 | 0.3%1 of 351 | (336) 971-0464 |
| Big Anchor Roofing & Guttersgutter replacement, larger downspouts, siding4.9238 ratings0.8% one and two star(336) 745-9534 | 4.9 | 238 | 0.8%2 of 238 | (336) 745-9534 |
| Storm Guard Roofing & Construction of the Piedmont Triadinsurance claim assistance, initial inspection, new gutters4.8180 ratings2.8% one and two star(336) 283-0234 | 4.8 | 180 | 2.8%5 of 180 | (336) 283-0234 |
| Mid Atlantic Roofing Systemsroof replacement, smooth process, insurance claim assistance4.8163 ratings4.9% one and two star(336) 671-5208 | 4.8 | 163 | 4.9%8 of 163 | (336) 671-5208 |
| Camel City Roofingquick response, thorough inspection, timely completion4.9153 ratings0.7% one and two star(336) 815-4480 | 4.9 | 153 | 0.7%1 of 153 | (336) 815-4480 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 62 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 62, of which 52 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.