Roof King Roofing & Solar

All 8 of the one and two-star reviews we hold for Roof King Roofing & Solar, most recent first.

• 1 out of 5Christopher Finch-McCollum5 months ago

  Their trucks will cut you off

• 1 out of 5Michelle B.8 months ago

  My roof was replaced a few months before I purchased my home, 2 years ago. With the last rain fall a few weeks ago, I had a leak of spraying water entering my bedroom and stains appearing on the ceiling. I got out the invoice from Roof King and contacted them to fix this, under warranty. They strung me along for a couple weeks, not returning calls, etc, telling me they wouldn't honor the 12 year warrantee because I didn't "transfer the warrantee" 2 years ago when I purchased the home. I did some research and found out that in California, contractors have to fix their poor workmanship for up to 4 years, regardless of a warranty. I kindly pointed this out to them and gave them a week to respond, before reporting them to the CA licensing bureau. I got a call a couple days later saying "we will be out today between 1-3pm to fix your leak". While I'm glad they fixed the leak (which I cannot confirm since it hasn't rained yet) I think any reputable business would have fixed a leak 2 years after a roof was completely replaced. I would not recommend this roofer at all. If my roof ends up still leaking, I'm getting it replaced by someone else and not messing with this company anymore.

  Reply from the business

  Hi Michelle, I am sorry to hear this was your experience. Please respond to my direct message, we’d like to make this right for you.

• 1 out of 5Julia Romero SLP2 years ago

  Shocked by how dirty, dangerous and disrespectful they are. I understand one disgruntled employee but all of them. They were throwing nails and other things off the roof to our driveway and didn’t clean up. Unbelievable.

  Reply from the business

  Dear Julia, I would like to sincerely apologize for the experience you had during your recent project. I don’t see you as a customer but believe you might be a neighbor. We are deeply concerned about the issues you raised, and I want to assure you that this does not align with our company's values and standards. I share your shock and disappointment regarding the behavior of our team members. Such actions are completely unacceptable and do not represent the level of professionalism and respect we expect from our employees. Rest assured that we take your feedback seriously, and we are taking immediate action to address the situation. We will conduct a thorough investigation to identify those responsible for the inappropriate behavior and ensure that appropriate disciplinary measures are taken. In addition, our Vice President of Operations would like to personally meet with you at your earliest convenience to discuss your concerns, hear your feedback, and work towards a resolution. Your feedback is invaluable to us, and we are committed to rectifying this situation promptly. We appreciate your patience and understanding as we work to make this right. Sincerely, Roof King Roofing

• 1 out of 5Amanda Wang3 years ago

  My neighbor with a larger roof footprint used them and paid $16k for full roof replacement. I decided to call them and was quoted $22k for peel and stick replacement. We informed him we have torch down but the roofer refused to go up and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Amanda, We sincerely apologize for any inconvenience you encountered during your recent experience with our team. We understand that there were misunderstandings regarding the roofing material and a missed appointment, and we want to assure you that we take these issues seriously. Your satisfaction is our top priority, and we are committed to addressing your concerns promptly and effectively. Our team is actively working to rectify the situation and ensure that such misunderstandings do not happen again in the future. We value your feedback and appreciate the opportunity to make things right. Please reach out to our dedicated customer service department at 760-941-5464 or office@sandiegoroofking.com, and we will work closely with you to find a satisfactory resolution. Thank you for bringing these matters to our attention. Your feedback is invaluable as we strive to improve and provide the exceptional service you deserve. Sincerely, Brian Duggan Roof King Roofing & Solar

• 1 out of 5Andrea Johnson5 years ago

  WORST RE-ROOF - TERRIBLE LONG-DRAWN OUT EXPERIENCE. Poor craftsmanship, poor communication from project manager, poor customer service. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Andrea, Thank you for taking the time to share your feedback with us. We appreciate your honesty and regret any inconvenience you may have experienced. At Roof King Roofing and Solar, we strive to provide the highest level of professionalism, quality, and responsiveness in all our projects. We take your concerns seriously and apologize for any shortcomings in craftsmanship, communication, or customer service that you encountered during your roof repair. Although it has been some time since your review, we want to assure you that we continuously evaluate and improve our processes to ensure that our customers receive the exceptional service they deserve. Your feedback serves as a valuable reminder of the importance of clear communication and meticulous attention to detail in our operations. We would welcome the opportunity to discuss your experience in greater detail and find a resolution that addresses your concerns. Please reach out to us directly at 760-941-5464 or office@sandiegoroofking.com, and we will be more than happy to assist you. Thank you again for your feedback, and we appreciate your understanding. We remain committed to delivering exceptional service to all our valued customers. Sincerely, Brian Duggan Roof King Roofing and Solar

• 1 out of 5Tyler Robinson5 years ago

  They left trash everywhere. Left chicken bones in a space where lots of the complex dogs walk. Were rude and unprofessional. Told us a start time. Did not come at the start time came three days early doing damage to all the things we were supposed to be given three days to move. Absolute terrible service would rate a 0.

• 1 out of 5Brady Poppelreiter6 years ago

  The crew had their truck parking in an alley blocking parking spots. When asked if they could move their work truck for a minute to move the blocked cars they said, "No". They proceeded to say, "if you have an issue with that you can call the number on the side of the truck". We called and nobody answered, so I am leaving this review.

• 1 out of 5Adam Schwartz8 years ago

  I wish I could enter a negative 5!! 1 Star is way too many. This company has been repairing my roof and others in my complex for a few weeks. They are loud, rude, dirty, and have no regard for peoples property. Showing …

  Google cut this review short. The full text is on their Google profile.

• detailed inspection4
• workmanship4
• cleanliness4
• estimate3
• solar installation2
• nice workers2
• efficiency2
• project manager2
• office staff2
• truck2

14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5christopher weiner11 months ago

  I've had the pleasure of working with Cheri at Roof King Roofing & Solar, and she is absolutely amazing! Cheri is knowledgeable, professional, and genuinely cares about her clients. She always makes the whole process simple and stress-free, …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Melinda Kanter11 months ago

  I needed a 34 year old roof replaced with existing solar. I also needed a new solar inverter and wanted a battery. Roof King was outstanding during every step of the process. I received a quick response for any question I asked. The workmen were courteous, they cleaned the area every evening before leaving. One small repair was needed to a roof vent after the project was completed, it was taken care of next day. I highly recommend Roof King, please consider this company if you have roofing needs.

• 5 out of 5Alejandro Acostaa year ago

  They've done repairs at my in law's and family's home for an incredibly reasonable price. The workers and office staff were very nice and I would recommend Roof King to anyone.

  Reply from the business

  Thank you for the kind review, Alejandro! We appreciate your business .

• 5 out of 5Eric Colemana year ago

  What stood out most about this roofing company was their integrity. They provided a detailed inspection, explained our options clearly, and never pressured us into unnecessary upgrades. The workmanship was excellent, and their cleanup was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Rosa Asuncióna year ago

  We had an amazing experience with Roof King Roofing & Solar. Their team did an outstanding job on our solar and roofing project. From start to finish, they were professional, friendly and incredibly efficient. What truly impressed us was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Alejandro Anguianoa year ago

  They've done repairs at my in law's and family's home for an incredibly reasonable price. The workers and office staff were very nice and I would recommend Roof King to anyone.

  Reply from the business

  Thank you for the kind review, Alejandro! We appreciate your business .

• 5 out of 5Diane Oldfielda year ago

  I had a flat roof re-roofed in about four hours. The crew was very friendly, neat and did a great job. Also gave me advice on dry rot in the ceiling. Highly recommend them

  Reply from the business

  Thank you for the review, Diane!!! We greatly appreciate your business!

• 5 out of 5Juan Chaveza year ago

  I am very pleased to have gone with Roof King Roofing and Solar. I was helped by Janet, VP of Solar Operations, who gave me system based on my needs and future goals. She listened and gave her personal opinions in certain matters. Never did I feel like she was trying to oversell me anything. Installation was smooth process. Tony, lead foreman, was very helpful and worked efficiently. There was no mess left behind and communicated well with me throughout the process. He explained what he was doing as I was curious of the process. Once city approval time came, Janet came to ensure it passed and explain anything that the city might have questions on. I would definitely hire them again in the future and recommend to my friends and family.

  Reply from the business

  Thank you for the review, Juan! We greatly appreciate your business.

• 5 out of 5Juan Rodriguez3 years ago

  Roof King was very professional and offered quality pricing and financing along with great workmanship. I have recommended them to others and they were very pleased as well.

  Reply from the business

  Thank you, Juan, for your kind words! We strive to provide professional service, competitive pricing, and excellent workmanship. We appreciate your recommendation, and we're glad to have exceeded your expectations.

• 5 out of 5Uj Mr3 years ago

  did a very nice job.

  Reply from the business

  Thank you, Uj! We appreciate your feedback and are glad to hear that you are happy with the job we did. If you have any further roofing needs in the future, don't hesitate to reach out to us.

• 5 out of 5Jenevieve Lane4 years ago

  Absolutely amazing. They were able to answer all my questions and get the job done in a timely fashion. Would highly recommend using them!

  Reply from the business

  Thanks for the review and so happy to hear you had a positive experience!

• 5 out of 5Papa Bear P5 years ago

  Don't know yep I haven't had an appointment with roof King yet. Papa bear said it

• 5 out of 5angela pejakovich5 years ago

  I have received absolutely 100 % excellent customer service! From first phone call to the office to the last payment made. The office staff and the project manager were kind and very professional. The crew was always on time, and kept the areas around my house clean. They were always polite and courteous. The workmanship it beyond my expectations! Top notch excellent and looks amazing!

• 5 out of 5Elizabeth Reed6 years ago

  Wow, what an amazing company! Called for an estimate at 9am, Proj. Mgr. was here at 10:30, viewed the job, quoted and said, "he can have a crew here today at 12:40" which they were, roof repair completed at 4pm... Love It!!!

• Free estimates

  “…Call Now For FREE Estimate 760-941-5464 AWARD WINNING ROOFING…”

• 24/7 emergency call-out

  “…Always "ON-CALL” with 24/7 Emergency Service. Our team of…”