Boyce's Roofing & Repair

All 2 of the one and two-star reviews we hold for Boyce's Roofing & Repair, most recent first.

• 1 out of 5DougEdited 6 months ago

  If I could give 0 stars, I would. My interaction with Boyce's Roofing raises serious doubts about the ethics, transparency, and regulatory compliance of their operations. This review is informed by my professional experience addressing and rectifying construction defects and as a Part 107 certified commercial drone (UAS) pilot. We called Boyce to investigate the source of a leak and recommend a fix after seeing water intrusion in our master bedroom. The inspection was scheduled for a day my wife was home but I was working. Carlos, one of their Project Managers, came out, looked at the ceiling in the master bedroom, and performed a single drone flight. He was here for about 20 minutes. Based off of this short and cursory inspection, Carlos claimed that my underlayment had failed across my whole roof based off only a drone flight. He recommended a $20,000 whole-roof replacement. As evidence, he provided 4 photos as part of his inspection report. Minus verbiage for marketing and a cost quote, the inspection report came to 238 characters. For reference, the character limit for a tweet is 280 characters. After reviewing my own images of both the roof and attic, other contractors and industry professionals independently recommended a $200 fix to re-apply failed sealant around a single vent. I responded back to Carlos with a list of due diligence questions around their process and data that the property owner wanted answered before we proceeded. Absent a response, I followed up four days later. I posted this review after an additional four days without a response. Given that they refused to answer basic due diligence questions about their inspection process and recommended a fix at 10,000% of the actual cost to repair the issue, I do not see how anyone could justify choosing them for their roofing needs. --- Update: after posting my initial review, Jason Boyce, the VP of Sales and Operations, reached out to try and get me to change or remove it. In return,

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Doug, Thank you for sharing your feedback. We take reviews like this seriously and want to clarify a few important points for accuracy. During our inspection, which was conducted on-site with your wife as you were not present, our project manager identified multiple active leaks and observed that the underlayment across the roof was dried out and deteriorated, which is a common cause of recurring water intrusion. Based on those findings, a full roof replacement was recommended as a long-term solution, not as a requirement. Our recommendations are made to address the root cause of the problem and prevent continued or future damage — especially when more than one leak is present. We understand that some contractors may propose more localized or short-term repairs, and homeowners are absolutely encouraged to explore all options and choose what they feel is best for their situation. Our role is to provide a professional assessment and outline solutions based on what we observe at the time of inspection. Regarding follow-up questions: Carlos intended to respond with additional detail, and we regret that this communication did not occur in a timely manner. That delay was not intentional, and we understand how that could contribute to frustration. We strongly disagree with the characterization of our family company as dishonest. We have built our reputation on transparency, experience, and providing homeowners with clear information so they can make informed decisions — never to pressure or mislead. If you would like to discuss the inspection findings further or review them in more detail, we remain open to that conversation and encourage you to contact either our office directly or our VP Jason Boyce. — Boyce's Roofing and Repair

• 1 out of 5Rita K8 years ago

  I hired Boyce’s roofing and to remove all of my roof tiles and replace the paper underneath (lift and lay). I received 2 quotes and Boyce’s was significantly higher than that of the other company. I decided to go with Boyce’s roofing despite the high cost. I like supporting family businesses and they convinced me that their expertise and quality of work was worth the extra money. I told them right away that my one concern was that I was having a new stove installed in my kitchen with an en exhaust and the contractor was going to have to cut a hole in the roof for the vent. I asked Jim if he could climb up on the roof with me so I could show him exactly where the vent would go. Jim responded that he was too old/overweight to climb on the roof but Jason would go up with me. Jason and I stood on a valley between 2 pitched roofs. I showed him exactly where the exhaust from the range hood would be. I asked Jason if he had any concerns at all. He responded with “no problem, just make sure the vent is tall enough that no water can get in since a lot of water will be coming off of the two roofs onto the valley." I agreed to relay that to my installer and asked again if there might be any other issues to be concerned about. Jason said “no.” On the agreed upon date, my installer came shortly after the workers from Boyce’s roofing. The installer cut the hole in the roof where we agreed. Jim showed up at 11 am, went up on the roof and came down immediately to tell me that “you cannot put an exhaust in a valley.” I asked him why his son Jason said it would be fine. Well, he said, “sometimes you just can’t see things until the roof is open, but you definitely cannot ever put a vent in a valley.” He then told me it would be $1,500 to replace the roofing material in the valley. I explained again that not only did Jason tell us to do that, but we discussed initially that there was a previous roof leak in the valley so the lower part of the valley was already in t

  Google cut this review short. The full text is on their Google profile.

• efficient crew25
• respectful crew15
• daily cleanup12
• estimates11
• underlayment replacement6
• standing seam metal roof4
• skylight replacement3
• fascia replacement3
• informative crew3
• termite damage repair2

14 more of the 162 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Adriana Jacobs4 hours ago

  Julio and his dad were absolutely amazing! They arrived early in the morning, were punctual, honest, hardworking, and did an excellent job. Their price was also very reasonable. I truly recommend them to everyone. If you have any questions or need more information, please feel free to call me. You will be very happy with their work! Adriana Jacobs

• 5 out of 5Tom Bugler2 days ago

  Honest people who have fair prices

• 5 out of 5Rob Culver3 days ago

  I chose Boyce's roofing and repair after getting a couple of other quotes from local roofers based on the fact that prior reviews were very good and their price was competitive. Working with Tate as my main contact, I'm happy to report that I agree with all the prior reviews and am quite pleased with the results. Boyce's did a lift and lay job while repairing several areas of damage. The initial quote specified what additional charges there would be based on damages that could only be found once the tiles had been lifted. It was a fair system and I'm sure fairly standard amongst the better roofing companies. The overall roofing crew was quite experienced and went out of their way to do a completely professional job including details like paint touchups and minor issues to the point that they left my property better than how they found it.. If there are any future issues which I doubt there will be then I know I'll be covered under their 10 year warranty.. Thank you to everyone involved at Boyces!

• 5 out of 5Debi Davidson5 days ago

  I had my solar panels cleaned and they informed me that I had a few broken tiles. I called Boyce's Roofing, Carlos came out right away and gave us an estimate. Once I signed the estimate he said the repair would be done within 10 days, and it was. I was really happy with the service. When the gentleman came out to repair the roof, he also checked the rest of the roof to make sure we didn't have any other area's that needed to be addressed. I think my only issue, our repair was small, when I reached out to find out what day they thought it would be repaired to make sure I was home, I didn't get any response. When we need any thing else done with our roof I will use them.

  Reply from the business

  Debi, thank you for sharing your experience with Boyce's Roofing & Repair and for trusting Carlos and the team with your roof repair. We’re glad the work was completed quickly and that the extra roof check gave you added peace of mind. Your feedback about communication is appreciated, and we look forward to helping whenever you need roofing support again.

• 5 out of 5Liza Porr5 days ago

  Jason and the whole team at Boyce’s roofing did an amazing job with our DaVinci roof! We are so in love with how it turned out! Jason was very communicative and a pleasure to work with. 10/10 recommend giving them a call for your next home project.

  Reply from the business

  Liza, what a wonderful note to read about your DaVinci roof! Jason and the Boyce's Roofing & Repair team are grateful for your kind words and recommendation. We’re glad the communication and craftsmanship made your home project such a success.

• 5 out of 5Cynthia Val6 days ago

  I had a great experience with Boyce Roofing from start to finish. Carlos was a straight shooter from day one fully transparent, honest, and there were no hidden surprises along the way. He handled all of the permits and city paperwork, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Cynthia, your thoughtful words mean a lot to Boyce's Roofing & Repair and Carlos. We’re glad the process felt clear, organized, and respectful from permits through cleanup. Thank you for recommending us and for recognizing the care our crew brings to every job.

• 5 out of 5Terrencea month ago

  Real talk. Reroofing is NOT something most homeowners look forward to and we are no exception. We had a bit of a shaky start in part because of a personnel change. In life things happen. The important thing is that Jason stepped in as …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Terrence, your thoughtful words mean a lot, and we’re glad Jason and the crew earned your confidence. Boyce's Roofing & Repair takes pride in dependable service, clear communication, and a clean job well done.

• 5 out of 5PAT KIRBYa month ago

  I would definitely use Boyce again. We worked with Tate. He presented the pricing and work details clearly before we started. They did quality work, it was finished quickly and they cleaned up everything before they left. Thank you

  Reply from the business

  Pat, we’re glad Tate could lay everything out clearly and keep the project moving smoothly. Boyce’s Roofing & Repair appreciates your trust and kind words about the quality work and cleanup.

• 5 out of 5david albeanua month ago

  Jason & his people were great I am happy with the job they did. I am highly recommending them

  Reply from the business

  Jason, thanks for the kind words about Boyce's Roofing & Repair. We’re glad you’re happy with the job and that Jason and the team made a great impression. Your recommendation means a lot, and we appreciate your support.

• 5 out of 5Steve and Valentina Stearnsa month ago

  Boyces roofing has done 3 standing seam roofs for my personal homes. Their work is next level. Always super satisfied with the quality and final details. They are number one in our book.

  Reply from the business

  Steve, your continued trust means a lot to Boyce's Roofing & Repair. We’re glad the standing seam roofs and final details have met your expectations every time. Thanks for making us your number one choice for quality roofing work.

• 5 out of 5Kevin Fleminga month ago

  * Highly professional from start to finish * Outstanding communication throughout the entire project * Arrived when promised and completed the work on schedule * Excellent workmanship and attention to detail * The quality of the finished roof exceeded our expectations * Provided a fair and reasonable quote with no surprise charges * Kept the job site clean and organized during the project * Would confidently recommend them to family and friends

  Reply from the business

  Kevin, your thoughtful feedback means a lot to Boyce's Roofing & Repair. We’re glad our professionalism, communication, craftsmanship, and clean job site made the project a smooth one. Thank you for the recommendation and for trusting us with your roof.

• 5 out of 5E Swazy2 months ago

  Absolute great roofing company, had an issue with my last roofing contractors that left me on my own for permitting and finalizing of plans and they were able to step in and do some repairs for inspection and got my roof fixed and finalized!

  Reply from the business

  E, we're glad to know Boyce's Roofing & Repair could provide the expertise and support you needed for your roof repairs and finalization. Your satisfaction is important to us, and we appreciate the opportunity to assist you every step of the way.

• 5 out of 5Jose Perez3 months ago

  I did a lot of research before choosing Boyce’s Roofing and Repair. They weren’t the cheapest and they weren’t the most expensive, but what really stood out to me was their reviews, how professional they were, the way they presented their …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Jose, your confidence in our team and attention to detail means everything to us at Boyce's Roofing & Repair. We're grateful for your thoughtful words about Carlos and our crew’s professionalism throughout your project. Thank you for recommending us and sharing your positive experience!

• 5 out of 5Mike3 months ago

  I had the best experience. New roof and new rain gutters all done in 5 days. No surprises and no hassles. Carlos was great from a sales perspective and Antonio and crew were phenomenal. Would highly recommend for roof repair and/or replacement. So happy with the completed product

  Reply from the business

  Mike, it’s fantastic hearing about your smooth experience and satisfaction with our roofing and gutter services. We appreciate you highlighting our team's dedication to excellent workmanship—thank you for recommending Boyce's Roofing & Repair!

Routine roof inspections can help identify potential problems before they lead to major repairs. Whether you own a home or commercial property, our experienced team is here to help. Contact Boyce's Roofing & Repair today to schedule an inspection.2 days agoLearn more

• States years in business

  “…Jason, has been part of the company for over 11 years, and his daughter, Meagan, has been…”

• States a founding year

  “…County, CA & Surrounding Areas Since 1992, Boyce's Roofing & Repair…”

• Financing available

  “…Flexible Financing To Fit Your Budget - Financing Options  (760) 583-9326 First Name Last Name…”

• Family owned

  “…Begin Your Project A Family-Owned Roofing Company You Can Trust At…”