Rolando Palma Company

The only one or two-star review we hold for Rolando Palma Company.

• 1 out of 5j Luna4 years ago

  Arrived 2 hours late to appointment, promised estimate within 2-3 days. Never delivered attempted to contact and never heard back! Glad I found olde town got property done within a couple of days!

  Reply from the business

  We're sorry for the frustration this caused, j. Arriving late and not following up with your estimate is not the experience we want for our customers, and we understand your disappointment. Please reach out to us directly so we can better understand what happened here.

• professional crew6
• gutters6
• fair pricing4
• responsiveness4
• siding3
• explaining everything2
• answering questions2
• attention to detail2
• insurance claims assistance2
• great work2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Chris Cooper3 months ago

  I needed some fascia replaced after a storm. They came out, quoted, and finished the job before I even got a call back from other companies. The work looks excellent and the price was more than fair. I will absolutely be calling them first next time I need something.

  Reply from the business

  Chris, thank you for the great review and for choosing us after the storm. We're glad the fascia replacement met your expectations and that our timing and price worked for you. We look forward to being your first call next time; give us a shout whenever you need us.

• 5 out of 5Lisa Ann4 months ago

  We were extremely pleased with Rolando Palma Roofing. The speediness of getting us a quote and scheduling the work was amazing. We were told we needed a new roof... but Rolando assured us that he could fix the problems he found and our roof would be good for a decade or more. Thank you for your honesty and fair pricing.

  Reply from the business

  Thank you, Lisa Ann. We're thrilled Rolando and the team could provide a quick quote, timely scheduling, and a repair that will serve you well for years. We appreciate you recognizing our honesty and fair pricing. If you need anything in the future or have questions about your roof, please reach out — we're happy to help.

• 5 out of 5Anthony Bertolone4 months ago

  What an amazing crew! They were professional, timely, and they explained every step in the process! They cleaned up the area and made a few suggests to help with water run off. They were the best price in town and they got us taken care of the next week. Overall, if I could give them a 100/100 I would.

  Reply from the business

  Anthony, thank you so much for the fantastic review and for taking the time to share the details. We’re thrilled our crew was professional, timely, and walked you through each step while leaving the area clean. Glad the runoff suggestions were helpful and that we could schedule you quickly at a competitive price. We appreciate the 100/100 rating and look forward to helping with any future projects.

• 5 out of 5Extreme Exteriors expertsa year ago

  Great, great company.

  Reply from the business

  Thank you so much for the kind words and the five-star rating. We're glad to hear you had a great experience with our team, and we truly appreciate your support. We look forward to working with you again in the future!

• 5 out of 5Jerry Freesea year ago

  I can definitely tell you with complete confidence there is no better roofing company in the entire Quad Cities area. I can't think of a single contractor that is so responsive and easy to communicate with that I have ever had dealings …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Jerry, for taking the time to share such a detailed review. We're glad our quick response to your text and the follow-up visit for those flipped shingles gave you peace of mind, even a year after the original job. Making sure your roof stays in top shape is exactly the kind of service we aim to provide, and we truly appreciate your continued trust in us.

• 5 out of 5CT Products Machine Shop2 years ago

  Prompt replies and human communication, unlike many contractors that operate by answering machine and you can never get on the phone. A great model for how contractors should be. Excellent professional service and crew. Glad we went with them, highly recommended!

  Reply from the business

  Thank you so much for the kind words! We're glad our team could be there when you needed us, and that clear communication made a difference in your experience. It means a lot to hear we stood out for being reachable and professional. We appreciate you choosing Rolando Roofing and for recommending us.

• 5 out of 5Dogan Dincer3 years ago

  Great experience from beginning to end. I'm no judge of roofing and gutter work but it sure looks like a quality job and materials. Especially impressed with attention to detail in every aspect of the project.

  Reply from the business

  Thank you, Dogan, for the kind words and for trusting us with your roofing and gutter project. We're glad the attention to detail stood out, since that's something our whole team takes real pride in. We appreciate you taking the time to share your experience!

• 5 out of 5Lauren A3 years ago

  Rolando and his crew were great. He was easy to get ahold of, answered all our questions, and replaced our roof in a day. He was affordable and his crew did a great job with the roof and clean up. Would highly recommend.

  Reply from the business

  Thank you, Lauren, for the wonderful review! We're so glad the crew could get your roof replaced in just a day and that the cleanup left everything looking tidy. We appreciate you trusting us with your home and for the recommendation.

• 5 out of 5DJ Guerrero OrtizEdited 3 years ago

  They did an excellent job with my roof and they where fast I’m happy with them I recommend them, very professional work.

  Reply from the business

  Thank you, DJ, for the kind words and for recommending us. We're glad our team could get your roof done quickly while keeping things professional. We appreciate your trust in Rolando Roofing and look forward to helping you again in the future.

• 5 out of 5Janet Juarez3 years ago

  Rolando answered all our questions and did a great job explaining everything. His crew were friendly and did great work!

  Reply from the business

  Thank you, Janet, for the kind words! We're glad Rolando took the time to walk you through everything and that the crew's friendly, quality work made a great impression. We appreciate you choosing us and sharing your experience.

• 5 out of 5Keysha3 years ago

  I would highly recommend Rolando Palma roofing to anyone needing a roof. He was up front, honest and worked with our insurance company to get our roof replaced. If ever in the future we need any other work done he will be the 1st one we call! Using Rolando you will NOT be disappointed!! Thank you Rolando!!

  Reply from the business

  Thank you, Keysha, for such a kind review! We're glad Rolando could work directly with your insurance company to get your roof replaced smoothly and that you felt informed throughout the process. We truly appreciate your recommendation and look forward to helping you again whenever you need us.

• 5 out of 5David McPherson3 years ago

  Rolando's company did an excellent job for us. Roof, gutters, and siding. Absolutely no issues.

  Reply from the business

  Thank you, David, for the great review! We're glad the roof, gutters, and siding project went smoothly and met your expectations. It was a pleasure working with you, and we appreciate you taking the time to share your experience.

• 5 out of 5Yankee Bob3 years ago

  After getting frustrated with several other companies, we contacted Rolando to install our new siding and gutters based on recommendations from some nearby neighbors. They were very easy to work with, took the time to explain everything, and did an excellent job with the installation. We would highly recommend them.

  Reply from the business

  Thank you, Bob, for the kind words and for giving us the chance to install your new siding and gutters. We're glad our team took the time to walk you through everything and that the results lived up to your expectations. Your recommendation means a lot to us, and we appreciate you choosing Rolando Roofing.

• 5 out of 5Benjamin Lavicka3 years ago

  Rolando is very responsive in communication, gets the work done fast and right, and is priced right! Highly recommend.

  Reply from the business

  Thank you, Benjamin, for the kind words and the recommendation. We're glad our team could communicate clearly and get the work done quickly and correctly for you. We appreciate you taking the time to share your experience and look forward to helping you again in the future.

A lot of homeowners ask what actually happens during a roof replacement, so here is the short version. We strip the old roofing down to the decking, check that wood for any soft or rotted spots and replace what needs it, then add underlayment before the new shingles go on. Flashing around chimneys and vents gets replaced too, since that is where most leaks start. The whole job usually wraps up in a day or two depending on the size of the roof. If you are trying to figure out whether your roof needs a full replacement or just repairs, we are happy to take a look and walk you through it.1 day agoLearn more

• Licensed

  “…Fully Licensed and Insured We care about your safety…”

• Warranty offered

  “…50-year warranty shingles. (563) 940-1339 Contact Us…”

• States years in business

  “…We have more than 16 years of hands-on expertise at Rolando…”

• Free estimates

  “…Call us today Call us today to set up a free estimate or talk to one of our roof and gutter…”

• 24/7 emergency call-out

  “…Our team is ready to help you 24/7, whether you have storm damage that…”

• Mentions the BBB

  “…contractor for Owens Corning and a BBB-accredited member. We take pleasure in going…”

Their site also states: insured.