Robinson Roofing & Construction

The only one or two-star review we hold for Robinson Roofing & Construction.

• 1 out of 5Mark Kehrli6 months ago

  I hired Robinson Roofing and Construction for a full roof replacement on my home in the Rutledge area. The initial document provided was an estimate of $21,100, broken down as $7,420 for materials and $13,680 for labor. It was explicitly not presented as a fixed quote. In my understanding, and based on standard industry practice, an estimate indicates the final cost could vary (higher or lower) depending on actual materials used and site conditions. The job was completed, but a significant amount of the budgeted materials remained unused. Rather than adjust the final invoice to reflect only what was actually used (which I believe would have been appropriate for an estimate), the contractor billed me the full $21,100 exact amount from the estimate. They then attempted to reclaim the leftover materials instead of providing any credit or reduction for them. When I asked to retain just a small portion of the unused materials, the response via text became heated and argumentative. At the time of completion, I was still owed (and have not received credit, return, or resolution for) 5 bundles of shingles, 1 roll of roofing paper, and 3 rolls of ridge vent--items included in the materials budget I paid for. Exhausted from the repeated arguing, I eventually paid the full invoiced amount to end the dispute and move forward. Additional issues arose during the work: The contractor did not perform the labor himself but subcontracted the job to another crew (a group of Spanish-speaking workers). He is unable to communicate with them in Spanish. Despite my roof being fully sheathed with plywood (as specified and existing), there was a failure in conveying the need to use plywood decking. As a result, OSB (oriented strand board, a less expensive alternative) was installed in places instead. The wrong color hip and ridge shingles were ordered and installed. One of the workers pointed this out to me directly. When I raised it with the contractor, he became upset and stated that I "w

  Google cut this review short. The full text is on their Google profile.

6 more of the 7 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Tiffany Seals7 months ago

  I highly recommend Robinson Roofing and Construction. They were easy to work with, their work was high quality, and exceeded my expectations. They were also punctual with time. They were respectful to my pets and my property. I can’t say enough great things about them. I will definitely used them for future projects.

• 5 out of 5Courtney Brewer10 months ago

  Not enough people give good work praise. They had a great price, warranty, and workmanship was amazing. They did a great job cleaning up as well. If I ever have to have another roof on another house, they will have my business. I will be calling them for other jobs.

• 5 out of 5Carrie Ealy5 years ago

  Very impressed with our quote, the efficiency, professionalism and finished product! Excellent company to work with from start to finish!

• 5 out of 5Joey Daniels5 years ago

  Excellent and quick work! Fair pricing and friendly!

• 5 out of 5Terry Hessick5 years ago

  They did a great job and they were very professional

• 5 out of 5Rob Toby6 years ago

  Great job