Contractor
Martin's Roofing Service
481 Meadowview Ln, Bean Station, TN 37708
Listed under Morristown, TN
- Google average
- 4.4
- Ratings counted
- 60
- One and two star
- 9 of 60(15.0%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Martin's Roofing Service, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 50 | 83% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 8 | 13% |
Much higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 7 of the one and two-star reviews we hold for Martin's Roofing Service, most recent first.
- 1 out of 5Felicia Zurfacea year ago
Martin should probably remember they’re driving a vehicle and trailer with their name on it. His driving is subpar. when you’re on the road and traffic is backed up for miles due to road construction, and there is literally a sign saying that the right lane is closed, should probably not be flying down the right hand lane, and pulling in front of somebody else. Apparently wherever Martin is going is way more important than anybody else, if roofing skills or anything like his driving skills, I would stay away from this man
- 1 out of 5richard griffith3 years ago
Too busy to even return a phone call.
- 1 out of 5Becky england3 years ago
I called to get a estimate on my roof left a message twice and no return call back
- 2 out of 5Darrel Swope5 years ago
They will not return your calls for service after several attempts and messages left on their phone.
- 1 out of 5Bob Carter6 years ago
I would strongly advise everyone to avoid this place of business! After paying thousands of dollars for a new roof just 2 years ago, we started getting multiple leaks in different rooms of our house. We called over and over again leaving …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Karen Light6 years ago
I have been trying to get a call back for the past 4 weeks.
- 1 out of 5MBW7 years ago
The only reason I gave one star is because I could not write a review without doing so. BEWARE OF MARTINS ROOFING! We made the mistake of hiring him to roof our home with architectural shingles that have a 30 year life 7 years ago. We are now experiencing our second leak, the first leak was in Feb. We had a reputable roofer look at our roof and he said because the shingles were not nailed in the right place when wind lifted shingles water leaked into the attic soaking our ceiling. We question the condition of the shingles that were used as the tacky strip that should have held the shingles down failed. Today I found a wet spot in another room in our home. So again we will have to have the roofer come out and see what the problem is. You might ask why we didn’t call Keith Martin to look at our roof? That would be because he roofed our daughters house 2 years ago and 2 weeks later she found a leak near the chimney. He refused to come look at the roof and would not answer his phone after a message was left concerning the problem so she had to find someone else to fix it. Keith Martin does not stand behind his work and the work is shoddy. Once he has money in hand he doesn’t care. We are older and thought the roof we paid good money for would last us many years but sadly it looks like that is not so. Please do not make the same mistake we did take your business elsewhere!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement22
- timeliness10
- cleanup9
- personable staff5
- dimensional shingles4
- shingle roofs3
- quick roof replacement2
- roof removal2
- insurance claim assistance2
- talented workers2
Other reviews we hold
14 more of the 53 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Susan Akins2 weeks ago
My roof looks great. Mr. Martin came out and did a quote quickly, once I decided to have them do the job. They arrived when they said and did a great job. I would highly recommend
- 5 out of 5Jay Jacobsen2 weeks ago
Great workmanship, excellent communications, and fast service. I was surprised that they could to a tear-off and new install in one day. Very pleased!
- 5 out of 5Granta month ago
Excellent service and communication! Jason had a quote for me quickly, gave me a timeline of what would happen and when, and delivered as promised. 10/10 experience and a job well done!
- 5 out of 5Kayden Ogan2 months ago
Jason did an incredible job on my room!
- 5 out of 5Bryce Justice3 months ago
I contacted Jason Martin at Martin Roofing to discuss my need for a new roof. He responded immediately to my call. He set times and dates to check the roof and gave me a clear and concise estimate on three different roofing options. They were on the job at the set date and time. The work was done, the price was fair, and his crew is very professional, kind, and hard working. Thank you Martin Martin Roofing for a job well done.
- 5 out of 5James Knipper3 months ago
Martin’s Roofing completely replaced both my roof and my parents’ roof, and Jason and his team were outstanding from start to finish. Within a week of contacting them, we had selected a color, scheduled the job, and their crew completed …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Bailey Holdway3 months ago
Great customer service, insanely talented workers with a lot of dedication to their profession, got it done in less than 4 and a half hours. Amazing job!
- 5 out of 5Preston Buss3 months ago
Jason the business owner was very professional when speaking with me he got my roof done in less than a day. Would recommend using martins roofing for your home
- 5 out of 5Michael Hammer3 months ago
Would highly recommend Martin's Roofing Service to anyone. Jason is very easy to get ahold of and was able to get us on his schedule very quickly. He was the most affordable roofer after getting quotes from several other companies. Our new roof looks fantastic.
- 5 out of 5Kendal3 months ago
my roof was amazing. thanks to the crew. pulled into my house slowly and is very punctual. got my roof done in less than a day
- 5 out of 5steve10 months ago
Very professional, efficient, and competitively priced. Clean up was also excellent. Very satisfied. Highly recommend!
- 5 out of 5Charlotte Snyder10 months ago
Jason Martin & his crew just installed my new roof several weeks ago. They did a great job & my roof is beautiful. I was very pleased with the response to my phone calls & how quickly my roof was replaced. Thank you for an outstanding job. I highly recommend this roofing Co.
- 5 out of 5Drew Collinsa year ago
I had a leak and called to get quotes from roofing companies suggested to me by friends and family. Almost every company was too busy to get to my small repair in a meaningful time frame. Martin’s Roofing showed up that weekend in the cold to fix my leak. Jason was super knowledgeable and even used a drone to show me the damage and repair before and after completion. He was even cheaper than every quote I got to repair months out. I will definitely be using Martin’s Roofing when I replace my roof!
- 5 out of 5Phyllisa year ago
Just had a new roof installed by Martin's Roofing. Amazing job!! I am so happy with the results. Jason Martin and his crew put a new roof on my house in a few hours and there wasn't a trace of debris for me to clean up. He even dealt …
Google cut this review short. The full text is on their Google profile.
What Martin's Roofing Service says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…TN & the Lakeway Region for Over 35 Years Contact Us We're happy to help!…”
States a founding year
“…Morristown, TN and the Lakeway Region since 1990 - Roofing you can trust, quality you…”
Free estimates
“…Contact us today to schedule a free consultation and discover what sets us apart as…”
Other roofers in Morristown
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| TF Building Solutionsknowledgeable staff, home show, quality of work4.774 ratings6.8% one and two star(423) 438-9516 | 4.7 | 74 | 6.8%5 of 74 | (423) 438-9516 |
| Miasanmia Improvementworkmanship, small project, reasonable pricing4.552 ratings9.6% one and two star(423) 438-5618 | 4.5 | 52 | 9.6%5 of 52 | (423) 438-5618 |
| Reliable Roof Repairfriendly staff, fair pricing, leak repair4.934 ratings2.9% one and two star(423) 237-0007 | 4.9 | 34 | 2.9%1 of 34 | (423) 237-0007 |
| Eskola Roofingdriving, weaving, speed3.023 ratings52.2% one and two star(423) 318-2196 | 3.0 | 23 | 52.2%12 of 23 | (423) 318-2196 |
| Regal Ridge Roofing & Exteriorscommunication, shingles, integrity5.017 ratings0% one and two star(423) 312-8870 | 5.0 | 17 | 0%0 of 17 | (423) 312-8870 |
| Miguel Ramos Roofingroof replacement, pricing, timely manner4.417 ratings11.8% one and two star(423) 254-7635 | 4.4 | 17 | 11.8%2 of 17 | (423) 254-7635 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 60 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 60, of which 53 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.