Roofing contractor
River City Roofing Portland
6641 SE Lake Rd, Portland, OR 97222
- Google average
- 4.9
- Ratings counted
- 192
- One and two star
- 4 of 192(2.1%)
- Oregon median
- 3.0%
The first three are Google’s own figures for River City Roofing Portland, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Oregon roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 188 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 3 | 2% |
About typical — the typical roofer in Oregon sits at 3.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for River City Roofing Portland, most recent first.
- 2 out of 5Richard Widdoes2 years ago
They hire subs to do all there install work, the sub contractor hold liability for 2 years than rivercity picks up the remaining warranty. Shady.... go thru company who have inhouse guys. Better.
- 1 out of 5Austin Schmidberger3 years ago
Extremely loud and discourteous workers, who totally ignore city noise ordinances. My building is getting roofing work done by River City Roofing, and while the residents were informed that there would be construction noise, it has been truly excessive. Today, Sunday the 25th, the workers have been banging on the roof and shaking the building all day, from morning until past 6:30PM (they’re still going) despite Portland noise ordinances specifying no loud construction work allowed on Sundays. Additionally, on weekdays they will sometimes work until 8PM or later, again disobeying noise ordinances. (They also have already exceeded their given timeline of 2-3 weeks, though I did get this estimate secondhand from my landlord) Of course roofing work is bound to be loud, but these workers seem to have no concern for the people living here and nearby, as evidenced by their ignoring noise ordinances and seemingly just working whatever hours suit them.
Reply from the business
Hi Austin. I can imagine that is pretty frustrating for you. Roofing can be loud from inside the dwelling. We have been working tirelessly to get the building complete, as requested by the property owner- even coming in on Sundays to get the project finished as quickly as possible to meet that request. It is not my guys’ intention to disturb you in any way. They are just trying to go the extra mile to get the project completed as quickly as possible to get out of everyone’s hair. Trust, we typically don’t want to be working on Sundays either. We are simply trying to follow the wishes of our customer and I am sorry that has put you in an undesirable place. Please know that we are going as fast as we can to tie up the project.
- 1 out of 5Jeffrey Evans6 years ago
Can't recommend this company due to dishonest dealings. We were not told subcontractors were doing the work. We hired RCR because of their reviews and BBB rating; subcontractor company that did the work, had poor ratings and would not have been hired. When we asked that only RCR staff fix/finish the job of the subs, one guy showed up to do some work. We appreciated that - but he couldn't finish all the work. Guess who showed up a few days later - another crew of subs, with crooked magnetic signs to cover up their company logo! Worst part - as I was listening via speaker phone to the sales person talking to the last subcontractor, I heard her say "tell them you work for River City Roofing." Too much dishonesty. Sales person couldn't get our final payment fast enough and get out of our neighborhood. I suggest you don't call this company.
Reply from the business
Hi Jeff, It makes me really sad as an owner to read your review, but I would like to begin with saying I am grateful that you did. No company wants to receive a 1-star review, but in doing so it can only help us to improve. I hold our standards very high- undoubtedly, that’s why we have earned the reviews that drew you to us in the first place. I understand your confusion with our subcontractors. As a general contractor specializing in roofing, I think it is important to train my support staff on the communication around this with our customers who may be confused with our process. Yes, we use subcontractors- the same few on every job we do here in Portland- which is normal practice for the leading roofing companies here in the Pac NW. I hope it helps to put you at ease knowing that they have been fully vetted by myself personally, are completely licensed with CCB, bonded and insured- listing River City Roofing on their insurance certificate, even (I take this process very seriously). I only have contractors whose work has consistently proven to be very good-as I put my name on every roof we install. Every roof is thoroughly inspected for quality control and documented. I am sad that your experience was not wonderful, as I truly do care about your project like it is my own house. I reviewed your completion report and the roof looks beautiful; I only wish that you felt your experience was the same. I want to apologize that it wasn’t, and thank you for giving us a few topics to exercise into our team training to prevent this from happening in the future. Stacy
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement49
- insurance coordination20
- insurance claim assistance14
- gutter repair9
- new roof9
- fast crew7
- thorough inspection5
- roofing experts3
- detailed estimates2
- seamless process2
Other reviews we hold
14 more of the 180 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Johan Stefonskia day ago
Very attentive to detail. You can trust Rich. He looks out for his customers AND his workers. We have a solid roof we can trust and our business went to a reputable company. Go ahead, fix your leaky roof. Ours was ROTTEN and River City Roofing got it fixed up better than new with VERY competitive pricing. We got 3 quotes. Go with these guys.
Reply from the business
We appreciate your business and your feedback! Your recommendations and referrals are the best complement we can get. Thanks for your review.
- 5 out of 5Joe A2 weeks ago
Josh was awesome. No surprises from original quote and we actually needed less decking replaced than first anticipated. Awesome crew of seriously hard working roofers. RCR left our property clean with only minimal disturbance to some …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Great to hear you're satisfied with your roof replacement! We know how important it is to provide a thorough estimate up front to prevent any surprises. Thank you for your business, Joe.
- 5 out of 5D.J. S.3 weeks ago
Their work quality was great. They were highly communicative, which is a must for me. And I appreciated them working on my behalf with my insurer to get the maximum amount covered, especially since the roof was in really bad shape. l would definitely use them again.
Reply from the business
Thank you for taking the time for a review. We are happy to help work through the insurance claims process whenever we can. In your case it was a big win!
- 5 out of 5christina ankofskaa month ago
I love this company! They finished the job within the time frame that was stated. The workmen were courteous, thorough, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your experience with us throughout your roof and gutter services. Our final inspection process ensures you can have some peace of mind. Be sure to reach out in the future should you or someone you know need a roofer!
- 5 out of 5Tim LaDuca3 months ago
River City Roofing met and exceeded our needs. We needed roof repairs to satisfy or home sale tick list. They did a great job. All good!
Reply from the business
Great when we can show up swiftly when you need roof maintenance.
- 5 out of 5Ryan Capps4 months ago
Great people and service!
- 5 out of 5Pamela Burt5 months ago
We had a complete roof removal, repair and new roofing installation. The inspection was quick and thorough. They had excellent customer service and were delight to work with. We highly recommend them!
Reply from the business
Thank you so much for trusting us with your roof replacement! We strive to be the best roofing company around. 💜 …
- 5 out of 5Angie Ginsbach5 months ago
I would definitely recommend River City Roofing! They were professional and quick to help us with our roof repair! They did an amazing job at a great price!
Reply from the business
Thanks for the review. We're happy to provide exceptional services and quality repairs.
- 5 out of 5Isaiah Shay7 months ago
Matt and his team at River City Roofing were exceptional to work with from start to finish. Their communication and customer service stood out immediately, which was especially important since the entire project was completed virtually …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for taking the time to leave us a review of your roof replacement service, and for choosing River City Roofing as your contractor.
- 5 out of 5Mathew Day8 months ago
Selling my home and roof started leaking. Trying to find a roofer that wasn't booked solid for at least a week seemed impossible. Luckily I kept trying and found River City Roofing. Ashley figured out how to get me scheduled as soon as …
Google cut this review short. The full text is on their Google profile.
Reply from the business
So glad we were able to get your roof leak repaired quickly and professionally. Thanks for your review!
- 5 out of 5jaimi mallrich-anke10 months ago
Everyone was so nice and Mike tried really hard to work with my insurance company. Once they set a date the process went very quickly.
Reply from the business
Thanks for leaving a review! Our team truly cares about providing value and it's great to know our prices reflect that.
- 5 out of 5John Carter11 months ago
Needed emergency tarping on my roof, they worked with me on a price, and Cameron was here within hours. I cant say it was cheap, but no roofing work is. You get what you pay for, and I got fast, excellent work, on a sunday. Would definitely hire again.
- 5 out of 5Brad Hansen11 months ago
Great service and experience with River City roofing for my roof cleaning and repair. Ashley did a great job communicating and her team did an outstanding job on my home. On-time and on-budget.
- 5 out of 5Lina Franswaya year ago
Professional and skilled! Family owned business that is lead pain certified. Offered a fair price for a big roof repair requiring soffit and rafter tail replacement as well. They helped to make custom rafter tails and came up with other …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're so happy you're satisfied with our work on your roof replacement. The project turned out great! Thank you for leaving us a review.
The latest post from this business
Posted by River City Roofing Portland to their own Google profile 3 weeks ago. Their words, not ours.
Your gutters do more than manage rainwater—they help protect your entire roofing system. When gutters become clogged or damaged, water can overflow, leading to roof leaks, siding damage, and foundation issues. Regular gutter maintenance keeps water flowing away from your home and helps extend the life of your roof. Protect your home with expert roofing and gutter solutions. Contact River City Roofing today to schedule your inspection. Keywords: Gutter repair Portland OR, Roofing company Bend OR, Roof drainage Redmond OR, Roof repair near me, Roofing contractor near meJul 28, 2026Call now
What River City Roofing Portland says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…20+ years of roofing excellence Licensed, bonded, and insured in Oregon Local…”
License number shown
“…, PHOENIX, AZ 85012 Phone: 602-206-9968 License: ROC 341713 Colorado COLORADO, LONGMONT 760…”
Insured
“…excellence Licensed, bonded, and insured in Oregon Local experts familiar with…”
Bonded
“…+ years of roofing excellence Licensed, bonded, and insured in Oregon Local experts…”
Free estimates
“…times and flexible scheduling Get My Free Quote Or Call Now for a Fast Quote +1…”
Their site also states: warranty offered.
Other roofers in Portland
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Interstate Roofinggutters, warranty, estimate4.8767 ratings3.8% one and two star(503) 755-5183 | 4.8 | 767 | 3.8%29 of 767 | (503) 755-5183 |
| Roof Life Of Oregonroof cleaning, moss removal, professional crew4.6500 ratings7.2% one and two star(503) 925-3653 | 4.6 | 500 | 7.2%36 of 500 | (503) 925-3653 |
| IBEX Roofthoroughness, gutter replacement, polite staff4.9440 ratings2.3% one and two star(503) 744-6468 | 4.9 | 440 | 2.3%10 of 440 | (503) 744-6468 |
| Flow Roofinginspection, promptness, responsive staff4.9429 ratings1.4% one and two star(503) 936-2476 | 4.9 | 429 | 1.4%6 of 429 | (503) 936-2476 |
| Geek Roofingroof replacement, competitive pricing, new roof5.0400 ratings0% one and two star(971) 377-9950 | 5.0 | 400 | 0%0 of 400 | (971) 377-9950 |
| Premier Pacific Roofing Inc.respectful staff, metal roof installation, thorough inspection4.9342 ratings0.6% one and two star(503) 855-4994 | 4.9 | 342 | 0.6%2 of 342 | (503) 855-4994 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 192 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 192, of which 180 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.