River City Roofing Corporation

All 6 of the one and two-star reviews we hold for River City Roofing Corporation, most recent first.

• 1 out of 5Gregory Richardson4 years ago

  Went to next job without completing our job.

  Reply from the business

  Never heard of this Gregory Richardson he has wrong Company!!

• 1 out of 5Stephanie Washington4 years ago

  Had a roof put up with the River City 2014 still having problems with the rules I have had a bad experience with this company

  Reply from the business

  Hi, Stephanie. I'm so sorry to hear that you didn't have a great experience. At River City Roofing, we aim to provide exceptional customer satisfaction at all times. Is there anything we could do to make it better? Please call us at (904) 766-3464!

• 1 out of 5Trina Carver5 years ago

  Avoid at all cost. We hired this company initially to replace the roof on a home we were selling. The agreed upon date for the work to begin was Feb 26th. A week prior we called to confirm that they would be out only to be told that because they had not heard from us that they moved the date to the end of March. Our closing date for the sale of the home was March 4th (and they knew this) so there was no way we could push back the closing or have them to replace the roof afterwards. We called another roofing company that was able to go out there the same week to get it done. When we were getting the paperwork done to sell the home, the title company informed us that we had two NOC's on our title. One from the roofing company that we used and one from River City Roofing. We called River City Roofing and ask them to remove it and they said only if we paid them a cancellation fee of $3870.90!!!! They wanted 20% of the contract price and they never lifted a finger and did zero work! I tried to reason with them because they were the one who moved the date and then it turned into them saying "can you prove that?", "you didn't speak to me", and "you signed a contract". We did sign the contract but they were the ones in breach of the contract by changing the date on us. Anyway, we paid the cancellation fee in order to close on the house and I intend to sue them. STAY AWAY!!

  Reply from the business

  We tried contacting customer multiple times day after day trying to get a date set up for him, we even help getting him financed, picking out shingle and drip edge colors, we had already pulled all permits, while all long he was out shopping other roofers. So yes we held him to the agreement he signed.

• 1 out of 5Ashley Szczukowski6 years ago

  I had my roof replaced by River City Roofing and since have a few leaks - they never even came out to do an assessment instead said that they warranty was no longer good because of natural disaster storms in the past few years. They NEVER even came out to see what, where or why this was happening. They do not stand behind their word.

  Reply from the business

  Ashley Szczukowski called River City Roofing in October 2020 and wanted to know where she could buy some shingles to match hers, that she had some hail damaged, So I pulled her file and told her that her roof was installed in 2015 and we have gone through two hurricanes since then she said she was going to Home Depot looking for shingles. I then told her we do not get our shingles from H.Depot. Ashley called back again in November 2020 and said she was selling her home and had an home inspection report that stated she has shingle damaged, then she wanted us to come out and repair them we informed her that was a manufacture issue and gave her the info and she agreed that the time. We never heard back from her again. So this was the first time hearing about any leaks from her?

• 1 out of 5Trip Gallagher6 years ago

  River City Roofing does not stand behind their work. Had a roof put on a house as a condition of the sale. Three months after the roof was put on, it began to leak. RCR was called and their response was that the warranty does not transfer. So, not only did they do a horrible job on the roof, they won’t even stand behind their work a mere three months later. When looking for a roof, call one of the dozens of other roofing companies in town. I guarantee that no one will provide service poorer than River City Roofing.

  Reply from the business

  RCR has never heard of this guy

• 1 out of 5Michele padgett8 years ago

  Was given a roof estimate in early February and roof to be done in March, put deposit of over 8000.00 and when I called in late feb to see exact date for roof I was told my sales rep didn’t work there anymore and they were not doing my roof …

  Google cut this review short. The full text is on their Google profile.

• insurance process10
• new roof installation8
• polite staff6
• kind team5
• warranty5
• inspection5
• efficient team3
• chimney repair3
• flat roof slope2
• painless process2
• storm damage repair2
• roof quality2

14 more of the 85 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Angeline Carya day ago

  Fixed wood soffits on house. River City Roofing made it look like new. They were quick to respond, schedule and complete job.

• 5 out of 5jim boedeker2 days ago

  Great company to deal with, from sales staff to office staff they did excellent job explaining the total project , from start to cleanup. We were greatly impressed

• 5 out of 5Sheila Kittle2 days ago

  I've had the pleasure of working with River City roofing on several occasion. I must say the quality of the work is nothing but absolutely great! most of all the professionalism and the kindness, that's so lacking in this world today unfortunately. I was blessed with professionalism and kindness that's it priceless to me! if you're looking for someone to do a wonderful job and greet you with courtesy this will be the company that I would recommend thank you River City Roofing

• 5 out of 5Luke2 days ago

  Very nice crew did excellent job and left jobsite clean.Overall happy with new roof

• 5 out of 5Samantha White2 days ago

  Thank you Joe for all your help in making sure this roofing process has been the easiest to navigate through! Highly recommend Joe at River City Roofing!

• 5 out of 5Michael Benton2 days ago

  10 Stars for these guys. Call Joe he will get you a beautiful new roof or repair any damage professionally and expeditiously!

• 5 out of 5samantha benton2 days ago

  Joe was fantastic to work with!

• 5 out of 5glynnis hoodless3 days ago

  Joe was amazing 👏 ,he took care of everything work very hard to make sure I understand the whole ordeal the finish roof was very beautiful all done in one day ,very satisfied and the ladies in office was so very nice .I recommend River City Roofing to everyone

• 5 out of 5GUY DEVITO3 days ago

  My roof was beat . River City showed up early and stayed late to beat the weather and upgraded my venting and chimney flashing as well . They did a great job and clean up .

• 5 out of 5James Brown4 weeks ago

  We had River City Roofing do a job on an investment property. Everything couldn't have gone smoother! They communicated very well and did what they said they would do, which unfortunately is rare these days. I will definitely use them again on future jobs!

• 5 out of 5Mickeya month ago

  Beautiful job exalant repair,guys are great Dianne is the best

• 5 out of 5Ennys Afanadora month ago

  Honest people, excellent customer service and dedication to great work. Alex has been amazing manager and every day on site checking the crews

• 5 out of 5Dailennys Afanadora month ago

  Amazing company

• 5 out of 5Sarah Oriarda month ago

  River City Roofing was a great company to work with! They came out did an inspection and completed the job with great quality and timely manner. Chad was a pleasure to work with and his team was kind and tactful. I couldn’t recommend them enough! We are loving everything they did and look forward to using them again in the future!

• Licensed

  “…project follows the same standards Licensed, insured, and certified crews Clear…”

• Insured

  “…follows the same standards Licensed, insured, and certified crews Clear…”

• Warranty offered

  “…clean job sites Final Review & Warranty Coverage Confidence in the work…”

• States years in business

  “…Built on Decades of Experience For more than 40 years, River City Roofing has helped…”

• Free estimates

  “…Resources FAQ Blog Videos Service Areas Free Estimate Roofing Services Residential Roofing…”

• Financing available

  “…Guarantees Reviews & Project Proof Financing Options Resources FAQ Blog Videos Service…”

• Family owned

  “…Commercial Services Company Standards Family-owned with more than 40 years in Northeast…”