Roofing contractor
SEC Roofing & Construction Group, LLC
12724 Gran Bay Pkwy W Ste 410, Jacksonville, FL 32258
Listed under Orange Park, FL
- Google average
- 5.0
- Ratings counted
- 164
- One and two star
- 1 of 164(0.6%)
- Florida median
- 2.5%
The first three are Google’s own figures for SEC Roofing & Construction Group, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 161 | 98% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for SEC Roofing & Construction Group, LLC.
- 1 out of 5N. Davisa year ago
We cannot give SEC a good rating for these reasons, see pics: Eaves drip doesn't work and rain drips onto fascia and will eventually rot. Wrinkle on section of eaves drip is unsightly, not professional. Uneven shingle placement - why would they do this? Clear caulk mess around electric pole boot. They did a terrible job around the base of our chimney. Roofing crew broke our electric meter pole and WE had to pay $5,000 to replace. They didn't clean up all of their roofing debris, especially in the gutter. Roof was completed Sept 2023 and to this day, Nov 2024, we are still finding roofing nails, plastic caps and pieces of shingles. Sloppy and unprofessional work.
Reply from the business
I’m grateful you took this time to leave this review for others to read. My goal is to address your concerns so you understand you will always be valued as a customer; and to present an organic understanding of how serious we take customer satisfaction through actions, trying to go the extra mile. Saying I’m sorry and being done I feel is a disservice to you and I don’t want you to feel dismissed, but rather to know you are very important to this company. I hope you will find my words to be empathetic. I will say I was confused to read this after we met multiple times and looked at several before project photos, and I personally performed a lot of additional work at no charge, even after discovering the underlying issues previously existed. Ultimately, you expressed satisfaction with SEC going the extra mile so I’m incredibly sorry to learn after all this time that is not the case. My confusions and summary herein are brief and I’m happy to discuss them anytime day or night so please reach out anytime. We found that the drip edge was installed exactly as the original and water is supposed to roll off of it. We traced wrinkles in the drip edge to a structural concern and while my original offer to replace it correctly was not accepted, it still stands. I genuinely wish we could have installed the boot and sealant differently; we simply are not allowed by code. The electric issues we discovered were present beforehand and was leaning. Likely after the hurricane the anchors gave way. In my spare time I made efforts to locate reputable electricians for you and worked with JEA to help determine if they could assist. We consistently ran magnets each day and I personally returned multiple times to ensure the area was clean. You even asked for a magnet to be left and expressed pleasure when I returned to pick it up. I am truly sorry that you feel the cleanup was inadequate. As you experienced, SEC always takes full responsibility for mistakes and works tirelessly to
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- inspections15
- professional crew13
- new roof11
- insurance claim assistance10
- easy process9
- competitive pricing7
- wind damage repair4
- thorough explanations4
- thorough cleanup3
- honest quote3
- high quality roof2
Other reviews we hold
14 more of the 150 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5J S J2 weeks ago
I had the opportunity to interact with Sean and Allie from SEC Roofing as part of my recent residential roofing project of approx. ~5,000 sq.ft roof area. Since I did not qualify for an insurance claim and I have to replace the roof at retail at my cost, I did additional diligence with 5 roofing companies to ensure that I got a fair price without compromising on quality, etc. Of the 5 roofing companies that I interacted with, I was most impressed with SEC roofing - right from the initial interaction with Allie for setting up the inspection, and the interactions thereafter with the owner Sean for inspection, proposal, subsequent follow ups, etc, the entire process was handled with utmost professionalism. Of the 5 proposals that I got, SEC's was the most detailed and comprehensive, and equally competitive as well. I had numerous follow up questions, and Sean responded patiently to each in detail, the pros and cons, including getting additional clarifications that I needed from the shingle supplier as well as the manufacturer since the shingle I chose was not widely installed in the Jax area. I would highly recommend SEC Roofing to my friends and family.
Reply from the business
Hi Mr. J, Allie @ SEC Roofing here. Thank you so much for your kind words! They mean more to us than you know. Sean and I, along with the rest of our team, are grateful to have had the opportunity to earn your business. Please don't ever hesitate to reach out if we can be of assistance to you in the future. Thank you again, and have a wonderful summer!
- 5 out of 5B Da year ago
Amazing people and company. Evaluated 4 other companies and went with SEC. Will answer every question you have. Are always friendly and will address anything no matter how small if it relates to the roof and the work they do. Everyone I worked with on phone, in person, and in email were just the best. They made a horrible experience and amazing one. Could not ask for better people and company. I cannot express how grateful and happy I am 😊
Reply from the business
Thank you so much for your kind words! It truly means a lot to us that you chose SEC and felt supported every step of the way. We're so glad we could help turn a difficult situation into a positive experience. It was a pleasure working with you and we're always here if you need anything in the future! Sincerely, Allie Walker, Office Manager, SEC Roofing & Construction.
- 5 out of 5Lisa Williamsa year ago
SEC Roofing & Construction treated us like family, therefore; I will use first names in this review. Our experience was exceptional from the start Robert (SEC President) answered questions with integrity. The (Office Manager) Allie communication skills and super prompt response is unlike no other. This lady is remarkable and a joy to work with as your roofing project takes shape. The estimating team lead Sean developed a great proposal within my budget to support a roof that is the best in this neighborhood. The roofing crew led by Julian (Operations Manager) - arrived on time and Julian's work ethic is simply unmatched. The whole experience from start to finish was just great. The conclusion and overall experience is Robert Wilbanks (SEC President) Roofing and Construction company can be trusted to deliver exceptional service with integrity - they are a company you can trust and deserve a 5 star rating and your business.
Reply from the business
Hi, Miss Lisa! Thank you so much for your incredible review! It truly means the world to us that you took the time to share your experience in such thoughtful detail. On behalf of Sean, Julian, and our entire team, thank you for trusting us with you and your mother's home. Your kind words about my communication and the team's professionalism put a big smile on my face. We always aim to treat our customers like family, so hearing that you felt that from start to finish is the greatest compliment we could receive. It was such a pleasure working with you throughout this project, and we’re absolutely thrilled that you're happy with your new roof. If you ever need anything down the road, please don’t hesitate to reach out. We’re always here to help. Wishing you all the best, Allie Walker, Office Manager, SEC Roofing & Construction.
- 5 out of 5Vicki Montgomerya year ago
Our experience with Robert and SEC Roofing has been excellent! The fact that we don't live nearby and had such a great experience with the company in the repair and replacement of my parents' roof speaks volumes! Robert answered all of our questions and explained all of his findings, gave suggestions, and gave us a very competitive price. Allie, the office manager, is so professional, organized and helpful and has kept us on track. The roof is now 6 months old and we are very pleased with this company and the work they did. Thanks so much Robert and Allie!
Reply from the business
Miss Vicki - Thank you so much for your thoughtful and kind review! We're thrilled to hear that your experience with the entire SEC Roofing team was such a positive one, especially with you coordinating everything from a distance. It means a lot to us that you felt informed, supported, and confident throughout the process. We're glad the roof has been performing well and that you're happy with the results. It was a pleasure working with you and we'll be sure to pass along your kind words to the team. Thanks again for trusting us with your parents’ home! -Sincerely, Allie Walker, Office Manager
- 5 out of 5Terri Catherwooda year ago
I can’t say enough great things about SEC roofing. Every single person that I came into contact with was not only knowledgeable, but extremely professional and made me feel like my job was the only job they were working on at the time. I never felt rushed and they were very prompt. They stayed until the job was completed even into the dark hours on some days to make sure every I was dotted and T was crossed. Thank you to everyone. Sean,Allie, Robert, and I could go on and on. Definitely recommend SEC for any roofing needs.
Reply from the business
Thank you so much for your kind words and for sharing your experience with SEC Roofing! We’re thrilled to hear that our team’s professionalism, dedication, and attention to detail made such a positive impact. Ensuring every project feels like our top priority is incredibly important to us, and we're glad you felt supported and valued throughout the process. We'll be sure to pass along your compliments to the rest of the team—they'll be delighted to hear your feedback. It was a pleasure working with you, and we truly appreciate your recommendation. Warm Regards Sean Noland, Owner
- 5 out of 5Daniel Gallettaa year ago
I recently had a roof repair performed by SEC Roofing & Construction Group. I am very pleased with the with their work. The entire team from original inspection and quote, office interaction, field work and follow up inspection was responsive, courteous, and professional. They performed the work in a timely manner. They kept the work site clean. I would highly recommend SEC for any roofing or construction project.
Reply from the business
Thank you so much for sharing your positive experience with SEC Roofing & Construction Group! We’re delighted to hear that our entire team—from the initial inspection and quote to the office coordination, field work, and final inspection—provided you with responsive, courteous, and professional service. We strive on each and every file to maintain the highest level of transparency, communication, and go the extra mile so this review means a lot! It’s also wonderful to know that our timely work and clean-up efforts met your expectations. We truly appreciate your recommendation and look forward to assisting you with any future roofing or construction needs. Thank you again for placing your trust in us. Warm regards, Robert Wilbanks, Owner
- 5 out of 5Robert Lynna year ago
Highly recommend! Price was very reasonable, communication was off the charts. Extremely professional all the way around.
Reply from the business
Thank you so much for your high recommendation! We’re thrilled to hear that you found our pricing reasonable and our communication exceptional. Professionalism and transparency are at the core of what we do, and we're glad it made a positive impact on your experience. Your feedback means the world to us, and we’re grateful for the opportunity to have worked with you. If you ever need anything else, don’t hesitate to reach out—we’re here to help! Warm regards Robert Wilbanks, Owner
- 5 out of 5Rob Maloneya year ago
Great job, professional, followed up and actually cleaned up. Definitely recommend SEC Roofing and Construction Group.
Reply from the business
Thank you for your kind words and recommendation! We're delighted to hear that our professionalism, follow-up, and attention to cleanup stood out to you. Ensuring a smooth, thorough experience from start to finish is our priority, and it’s wonderful to know we delivered that for you. We truly appreciate your trust in SEC Roofing and Construction Group. If there's ever anything more we can do for you, please don't hesitate to reach out. Warm regards, Robert Wilbanks, Owner
- 5 out of 5Denis Wilsona year ago
Robert Wilbanks, Julian, and the crew did an amazing job! They came and did what they said they were going to do and better. They were shooting for a 2 day job but were actually able to get it done in one 12-hour day. They protected our plants and left our yard the way they found it by taking 3 sweeps with magnets. Julian did a final quality control evaluation, as did Robert. I would definitely hire them again. They also gave us the best price even though they used the best materials.
Reply from the business
Thank you for taking the time to share your experience with Julian, our crew, and me. We're thrilled to hear that our team exceeded your expectations by completing the job ahead of schedule while maintaining the quality and care that matter most to us. Protecting your property and ensuring a thorough cleanup are priorities, and it’s great to know those efforts stood out to you. We’re especially glad that you found value in our pricing and materials. Your recommendation means the world to us, and we’d be honored to work with you again on any future projects. We hope you will keep us in mind should you learn of anyone that may need our services. All the best to you and your family! Warm regards, Robert Wilbanks, Owner
- 5 out of 5Ed Faucettea year ago
Thank you SEC Roofing & Construction for the stellar job on the roof replacement. Your additional time and effort in assisting me with the insurance company was phenomenal. Roof looks amazing, even the neighbors have commented on the looks and the hard work of your team during replacement. Highly recommend you and your company for any roofing needs.
Reply from the business
Thank you for your wonderful review and for recommending SEC Roofing & Construction! We are so pleased to hear that you are satisfied with your new roof and the service you received from our team. Being your contractor of record during the insurance process is just one of the ways we strive to provide comprehensive support to our customers, and we’re glad it made a significant difference for you. Hearing that your neighbors have noticed and commented positively on the work further encourages us to continue delivering high-quality service and craftsmanship. We truly appreciate your kind words and are here for any of your future roofing needs. Thank you again for choosing SEC Roofing & Construction! Robert Wilbanks, Owner
- 5 out of 5Jill McCauleya year ago
I highly recommend this business. Robert Wilbanks helped me from the beginning to the end from understanding the insurance hurdles (Robert really went to bat for me with Allstate) through to his own personal inspection of my yard post-project. All team members were spot-on communicative and so thorough. Great job! Would use for other projects too.
Reply from the business
Thank you so much for your glowing recommendation and for sharing your experience with SEC Roofing! We're thrilled to hear that we were able to guide you effectively through the process and that our team's communication met your expectations. It was my pleasure to help you personally with this file. My dedication to not only meet but exceed client expectations by personally inspecting the work post-project is a testament to our commitment to quality and customer satisfaction. I walk every completed project to ensure it meets the SEC standard as if it were my own home. We're delighted that you would consider us for future projects and truly appreciate your trust in our team. If there’s anything more you need or just want to discuss another project, we're just a call away. Thank you again for choosing SEC Roofing and we wish you and your family nothing but health and happiness! Robert Wilbanks, Owner.
- 5 out of 5MotorKrazya year ago
My roof was replaced around June of 2024 by SEC and I could not be happier with this company. They explained everything step of the way, promptly answer questions and concerns. They made the entire process easy and seamless. Robert is very knowledgeable, honest, takes great pride in his work. I highly recommend SEC roofing.
Reply from the business
Thank you for taking the time to share your experience with SEC Roofing! We're thrilled to hear that you are so happy with your new roof and the service you received. Our team is dedicated to making the roofing process as easy and seamless as possible, and we're glad that we were able to meet your expectations.Our knowledge and commitment to quality are true assets to our team, and we're delighted those efforts made a positive impact on your experience. Your recommendation means a lot to us, and we truly appreciate your trust in SEC Roofing. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Warm regards, Robert Wilbanks, Owner
- 5 out of 5Charles Sylvester2 years ago
If you're looking for a roofing company that prioritizes customer education and exceptional work, look no further than SEC Roofing & Construction Group. From the very first contact, I was impressed by the professionalism and knowledge of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're absolutely elated to hear about your fantastic experience with SEC Roofing & Construction Group! Knowing that my professionalism, knowledge, and our "education first" approach made such a positive impact is incredibly rewarding. We're dedicated to ensuring transparency and clear communication at every step, and it's wonderful to hear this brought you peace of mind. The praise for the quality of our work and the meticulous efforts of our crew is deeply appreciated. My site walk around as the owner is something I do on every project to ensure the outcome meets the standard I would expect if it were my home. It reflects our commitment to excellence and customer satisfaction. Your confidence in the quality of our materials and workmanship means the world to us. Thank you for your high recommendation and for sharing your detailed experience. If you or someone you know ever needs our services in the future, please don't hesitate to reach out. I and the rest of the SEC family are always available to you day or night if you need anything! Robert Wilbanks, Owner
- 5 out of 5Eric PetrowEdited 2 years ago
When it comes to inspections there is no better. I had this review up from a few years back when SEC helped us through our home purchase and needed the latest update.. Knowledgable, honest, and Friendly. Robert & Bob are the best. They did …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Eric, that was a very honest post yourself! One thing we pride ourselves on it the old saying we will not lie, cheat, or steal. Robert expects every staff member to provide the most educated and transparent consultations based upon facts, no matter if it hurts to hear or is elating. SEC maintains that to be professional and ethical, honesty is the only way to operate and it sounds like Robert and Bob upheld those principles. We are happy to hear you appreciated our services and wish you nothing but the best with all of your endeavors. We look forward to being of service again, but hopefully for you and your roof not for a long time!! Please be safe sir.
The latest post from this business
Posted by SEC Roofing & Construction Group, LLC to their own Google profile 6 days ago. Their words, not ours.
Protecting your home goes beyond just the roof. At SEC Roofing, we use the Catch-All system to help protect landscaping, windows, A/C equipment, and surrounding property during roof replacements and tear-offs — like on this recent tile re-roof in SWFL. It’s one more way we work to keep jobsites cleaner, safer, and more professional from start to finish.Jun 19, 2026
What SEC Roofing & Construction Group, LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Based on 164 reviews Licensed & Insured Florida Roofing…”
License number shown
“…Insured Florida Roofing Contractor License #CCC1336989 Google Reviews Quick Links Contact Us…”
Warranty offered
“…Design Center GAF Silver Pledge™ Warranty Modified Bitumen (flat Roof) Tile…”
Free estimates
“…Request Free Estimate Education Center Honest Guidance…”
Financing available
“…If you’re interested in 0% financing options, we can help you explore available…”
Their site also states: insured.
Other roofers in Orange Park
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Beaver Home Servicesroof replacement, insurance claim assistance, easy process4.6480 ratings8.3% one and two star(904) 726-7080 | 4.6 | 480 | 8.3%40 of 480 | (904) 726-7080 |
| Roof It Right, LLCestimate, warranty, timely completion4.6234 ratings8.1% one and two star(904) 541-1191 | 4.6 | 234 | 8.1%19 of 234 | (904) 541-1191 |
| First Coast Roofing Companythoroughness, insurance claim assistance, speed of work5.0204 ratings0% one and two star(904) 685-9384 | 5.0 | 204 | 0%0 of 204 | (904) 685-9384 |
| Mike Boucher Roofingchimney repair, estimate, chimney cap replacement4.9195 ratings1.5% one and two star(904) 343-6682 | 4.9 | 195 | 1.5%3 of 195 | (904) 343-6682 |
| D & D Roofing, LLCinspection, professional project, quick response4.9168 ratings1.8% one and two star(904) 377-8778 | 4.9 | 168 | 1.8%3 of 168 | (904) 377-8778 |
| Premier Roofing of Jacksonville, LLCinsurance claim assistance, inspection, smooth process4.9156 ratings1.3% one and two star(904) 800-4799 | 4.9 | 156 | 1.3%2 of 156 | (904) 800-4799 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 164 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 164, of which 150 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.