Rhino Roofing LLC

8 of the 20 one and two-star reviews we hold, most recent first.

• 1 out of 5Chris Hurtado4 months ago

  Came out to fix our roof didn’t even fix the spot that was leaking We talked to the owner and he said we didn’t want the leak fixed ? So what the heck did we pay you for ?? Save your money and don’t go with these useless company !

  Reply from the business

  I can assure you we always want to "fix the leak". We are unable to identify the property in question and we do not find a record of your name or of any payment made to us. Please reach out to us directly at 702-805-8100 so we can address your concerns. If the comments are for another roofing company or are inaccurate please delete your post promptly.

• 1 out of 5Kayla Johnsona year ago

  Working with Rhino Roofing has been the worst experience of any of my home improvement projects since becoming a homeowner. Here is my detailed experience to date. I started working with Ken at Rhino Roofing in approximately May or June of 2024 because my roof was leaking. He quoted me, and ultimately, I moved forward with a new roof and fascia replacement. In addition, he set me up with a solar consult since the finance rates were cheaper with solar. I also did solar with their preferred and recommended vendor/partner. The solar install was extremely smooth with zero issues. Paul and the team he has have been extremely easy to work with, very responsive, and answer all my questions. The exact opposite of Rhino. They started after 7AM and left my property clean. I was very clear at the signing of the contract that work could not start prior to 7AM due to noise restrictions. I have some neighbors who follow that statue very faithfully, and I did not want a noise complaint filed. Ken assured me it would not be a problem and it would be communicated to the office. Every single day, they started prior to 7AM; even with me calling and speaking to the office, reminding them of the noise statues and the possibilities of me getting fined. I called every day to remind them not to come prior to 7AM and was ignored. I even spoke to the owner on one of the calls who seemed to not care. While I understand the summer heat can be brutal, my neighbors do have the right to have it quiet until 7AM. I called and spoke to Ken about my overall dissatisfaction. It was at this time he told me that he mismeasured the fascia and needed more money from me. Cash or check as the finance paperwork had already been completed. At this point, I no longer wanted to work with Rhino, so I asked for him to cancel the fascia and credit back the financing. I spoke to Ken again, letting him know that the crew that was coming out was leaving trash behind at the end of the day. Water bottles, wrapp

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are sorry to hear you are dissatisfied with our service. Please reach out to our office so we can discuss your concerns directly. We are sorry about the confusion our crew member experienced regarding the correct property location on the day of the dog bite incident. He was confused, due to the close proximity of the properties where he worked that day and was out of sorts due to what had happened to him.

• 1 out of 5Vanessa DeFreecea year ago

  Awful company. They replaced our roof a few months ago and their workers graffitied our house and didn’t fix rotten wood and left trash. The owners came over and things were fixed but they didn’t have the greatest attitude. It rained heavy on Valentine’s Day I believe and our roof started leaking and we called the company again and someone came over, took pictures and said they’d reach out to us on Monday with what will be done next. My husband ended up calling and the receptionist said we will get a call back. It is now Friday 02/21 and we still have not received a phone call. Extremely unprofessional business.

• 1 out of 5john feicht2 years ago

  We hired them to do a simple repair of our garage roof. The experience started off bad! First they wanted half the money down before they would put us on the schedule. They gave us a start date and time, then never showed up and did not …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Taja MillerEdited 2 years ago

  UPDATE: The roof is leaking once again on 07/13/2024 and at this point they need to just offer a full refund and let someone who knows what they're doing fix the roof properly. And of course they're close so nothing can be done. I wish I gave them two stars before simply so I could give them one star now. It is beyond ridiculous how this keeps happening almost every time it rains harder than a drizzle. The roof leaked (at least three different times) during every single rain after they "fixed" the existing roof. They blamed one guy for doing a bad job then claimed to repair his bad work, but it still leaked after the fact. I don't care that they claim to "make it right" after every leak. There should be no need for that to begin with. Then on top of that they never actually stick to the times they say they'll be there. It's understandable that other people are also fighting the rain, but if the work was done properly the first or maybe even the second time there wouldn't be a need for them to scramble.

  Reply from the business

  We are sorry we did not meet your expectations. We appreciate that we were given the opportunity to get it right and agree the first time would have been optimal. Occasionally, things don't go the way we would like when we are on the roof. Again, thank you for being patient as it allows us to learn from the struggle and do better in the future.

• 1 out of 5Jessica Weiss2 years ago

  This company was hired by our contractor to do the waterproofing for our pool. They did the absolute most sloppiest job. Their waterproofing damaged all of our tiles and does not come off. I would never recommend them for anything since they do not guarantee their work or provide quality.

  Reply from the business

  Our goal is to provide excellent service to our customers. So, we are sorry to hear that we did not meet your expectations. We were not able to identify your records with the information in the review. Please reach out to us at our office.

• 2 out of 5Jay Time2 years ago

  We regret using Rhino. I'm only giving the a 2nd star because the guy, Frank, that did the install was very good at his job (he did 90% of the work alone), courteous, and on time. Read and believe the negative reviews. I'm kicking myself for not trusting my gut. The inspection and quoting process is why we selected Rhino for tile removal and underlayment replacement. Our Rhino sales guy, Elijah, was polite and on time (rare in roofing). DON'T BE FOOLED - you won't see him again once you sign the contract. Their quote (3.22.24) was higher than others but I was willing to accept that based on the fact that we wanted 40# felt or synthetic. We signed our contract only to find out that they weren't available to start until May. Red Flag #2 , they called before installation to say they "misquoted" the #40 and it would be $1500 more. Then they argued that they are allowed to contracts after they're signed. We agreed that they would put a double layer of #30 for the price quoted because we were having Solar installed an could not wait any longer. Day 1 (week of 5.6.24) they sent 2 guys. After a few hours 1 left leaving only 1 guy to do a 2800 sq ft house. I call Elijah to remind him that the broken tiles should not be put back after the underlayment is replaced. He reassures me he's told the "team". I ask what team?, there's only one guy here. I purchased a pallet (approx. 250) of concrete tiles from RWC Building Products (great company) so Rhino could replace the broken/chipped tiles per our agreement. Unfortunately, the Rhino rep miscommunicated or forgot to tell the install person that the giant pile of tiles in my front yard was for them to use. They spent the 1st two days putting broken chipped tiles back and leaving the new ones untouched. - Crazy Day 2 only 1 guy shows. He worked his butt off but we were very concerned that he never used any fall arrest lanyards and was working alone. I'm now finding myself climbing a ladder to bring him tiles and check

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5scott steacy2 years ago

  signed contract 9/1//23, no contact from them till 10/12/23 at 1pm when workers showed up. unsupervised crew roofed over out of code osb board, in violation of contract. then it was put on me to decide after the fact if rhino does the job to code or not. work is rushed and sloppy, the owners wife screamed at me when i quoted the contract back to them. ridge vent system not done right, then different lies about it. get many quotes , choose wisely- not rhino. look at photo of shingle work and ask if you want your roof to look like this. very poor work, no quality control at all. was quoted the contract by daniel at my house, after i called to plead with them to get someone to my house, and it was opposite of what is in the contract. they dont know whats in their own contract.

• leak concerns10
• courteous staff7
• scheduling5
• prompt estimate2
• clean work areas2
• tile repair2
• sloppy work2
• quote process2
• on time2
• reliable company2

14 more of the 95 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5allie phillipsa month ago

  Super helpful! The girl in the office I think her name was Priscilla ? She helped me with my misunderstanding confusion. Great company!

  Reply from the business

  Thank you for the kind words for Priscilla. She was thrilled to hear her efforts helpful. We know you have a choice so we are very appreciative that you chose Rhino Roofing!

• 5 out of 5Aaron Taylor “The Real Estate Guy” eXp Realtya month ago

  The Real Estate Guy loves Rhino roofing! They are quick and reliable! Amazing roofing company!

  Reply from the business

  And Rhino Roofing loves The Real Estate Guy. It is always a pleasure to work with you!

• 5 out of 5Jacob Taylora month ago

  I have used them multiple times over the years to get work done on transactions. Fantastic work, great response time! Love a family owned and business. Highly recommend!

  Reply from the business

  We appreciate the feedback and that you trust us with your Real Estate transactions. It is always a pleasure working with you.

• 5 out of 5Belen Gutierreza month ago

  Rhino Roofing is highly reliable communicative and always responds quickly. Their team is professional and makes the entire process easy. I recommend them to all of my clients!

  Reply from the business

  We are delighted to hear we provided excellent service. We work hard to provide the best experience possible. Thank you for allowing us to be your roofer of choice.

• 5 out of 5Mark Merrilla month ago

  Exceptional service, left my home just as clean as they found it.

• 5 out of 5Yvonne Lesliea month ago

  I love Rhino roofing!!! So quick, efficient without sacrificing quality/solid work along with certification to stand behind their work! Easy to work with and excellent pricing. I'll be using them for all my clients! :D

• 5 out of 5Stacey Jamisona month ago

  Amazing family owned business!

• 5 out of 5Jen Turcoa month ago

  Super helpful and professional and competitive pricing.

  Reply from the business

  Thank you for the feedback back. It is super helpful to hear how we are doing. We passed the kind words onto our crew which they appreciated. Thanks again!

• 5 out of 5Sue Carrella month ago

  Used Rhino on a home we had listed. They were fast and efficient. We would always refer for any roofing needs.

  Reply from the business

  We are happy to hear that we were able to complete the work within your time constraint. We look forward to working with you again on your next project.

• 5 out of 5Siobhan McGill3 months ago

  Job well done. They worked in a professional manner and went out of their way to leave the project area all cleaned up. Very pleased.

  Reply from the business

  We are happy to hear that you are pleased with our roofing services. We always appreciate getting feedback from our customers. We passed on your accolades to the crew. Thank you for selecting Rhino Roofing LLC for your roofing project.

• 5 out of 5John Flynn4 months ago

  Rhino Roofing does a great and professional job of repairing and replacing roofs. My roof looks great and I am very pleased. My main point of contact was Daniel Barron. I told him exactly what I needed to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you John for the feedback on the teams work. We strive to deliver superior service. We are happy to hear we hit the mark. Daniel is an outstanding performer and we appreciate your confirmation. We passed your comments on to him. We agree that he is one of the friendliest persons you can come across.

• 5 out of 5Jonny White4 months ago

  Rhino Roofing is by far the best Roofing company in Las Vegas! Daniel is very knowledgeable, friendly and knows the business better than anyone I have met in this industry. There prices are fair and they are honest when explaining problems with your roof and only propose work that needs to be done. Give them a call because you will be happy that you did. Speaking from my own experience. They are the only Roofing company I trust and would use to do my job.

  Reply from the business

  Thank you for the kind words. We appreciate hearing how we did, it helps us improve. We are glad we were able to provide you with the services you needed. Thank you for using Rhino Roofing LLC!!

• 5 out of 5Lucia James4 months ago

  I had got attack on my patio with pigeon poo, called to see what was on my roof, great customer service, they explained everything good, installed mesh it was done professionally and not tacty, very neat and disposed of the nest, and showed me pictures of what was done, that to me was great because last time a different company tried to over charge us. I would recommend them for any job, for family and others and hard workers with good customer service is hard to find, this company made that happen for me. They are very professional and great customer service. Thank you Rhino Roofing for a great experience and well job done!

  Reply from the business

  Thank you for your kind words, we let the crew know and they appreciated the feedback. We are glad we were able to help you with your roofing needs.

• 5 out of 5Liam Fielder5 months ago

  Had a great experience. Had a problematic prior roofing job on the new house I bought. Rhino roofing came out and shared their expertise on potential solutions. After choosing an option they were timely, and cleaned up after themselves while having great attention to detail to ensure there wouldn’t be any future water leaks. They helped me out immensely with quality work when I was in a bind, I will be going to them for any roofing projects I have in the future.

  Reply from the business

  Thank you for your kind words. We have passed your sentiments on to the crew and estimator. We are glad we were able to help you with your roofing needs. Thank you for choosing Rhino Roofing!

Why Is Proper Roof Ventilation So Important In Las Vegas? Your roof isn't just a lid on your house; it needs to breathe. During a Henderson or North Las Vegas summer, attic temperatures can soar above 150°F. Without proper ventilation, that trapped heat can "cook" your shingles from the inside out and send your energy bills through the roof. When Rhino Roofing performs an inspection or installation, we ensure your intake and exhaust vents are balanced. This airflow keeps your attic cooler, protects your internal structure from dry rot, and significantly extends the lifespan of your roofing materials. It’s a small detail that makes a massive difference in the comfort and efficiency of your home. We service Las Vegas, North Las Vegas, Henderson, Boulder City and all of Clark County. Contact Rhino Roofing today for a free quote Jul 31, 2026Call now