RGS Exteriors & Construction

8 of the 23 one and two-star reviews we hold, most recent first.

• 1 out of 5Diega month ago

  Terrible drives, swerving in and out of lanes cutting me and multiple cars off. It was a truck driver looked like a long blonde hair white male with a hat. and would review the drives.

  Reply from the business

  I understand your concerns, Dieg, and I’m truly sorry to hear about your experience on the road. Safety is our top priority, and we take such feedback seriously. Please feel free to reach out if you would like to discuss this further.

• 1 out of 5Stephen Bartona month ago

  Quote for replacing an existing 300 square foot deck was $45,000! $150 per square foot! From online research luxury PVC install is $50-$80 per square foot. I got two quotes elsewhere for around $20,000 for the same quality PVC. One star, i guess all the marketing costs they have with their radio ads justifies doubling the project costs compared to their reputable competitors.

  Reply from the business

  I understand your concerns, Stephen, and I appreciate you sharing your experience. It's important for us to remain competitive while offering quality services. If you'd like to discuss this further or explore other options, feel free to reach out via text or call. Your feedback is valuable to us.

• 1 out of 5Matthew FullerEdited 9 months ago

  Buyer Beware!!!!! "Update" + (2nd update) You can read the comment I left and the narcissistic reply that the owner or somebody representing to be the owner left for me. still doesn't change what the original issue was. it just tries to deter from the message that was being left. gas lighting and redirecting is not becoming of a response from somebody that is coming from a true place. just so you know, there's a warning on that one. (2nd update) I was able to have a professional gutter company complete the job at match the odd color of earthy beige that we had for $300 instead a hundred of $1,000 so you can see that there was over $600 that was saved by not going with RGS exteriors. Please read on. Tried to schedule an estimate for service after listening to Jeff Jr over state how great a company this is and they'll do anything to make you happy. When I asked to schedule an appointment they told me that it was going to cost me $1,000 minimum for somebody to look at my problem. Now I don't know how much my problem cost to fix but I certainly don't think that it cost $1,000 to fix nor what I want that expectation set by a minimum shop fee. Be honest on your commercials and let people know that you're not willing to do service if you're not willing to do service. Let people know that you're all about money and not really service so that people can have the expectations set and understood that there are going to pay you a lot of money in order to work with you! Not fraudulently trying to claim things on a television or radio ad and not being able to deliver on either one unless I want to spend $1,000 or more.

  Reply from the business

  We do appreciate your feedback and thoughts. Customer service and satisfaction is of the utmost importance to us. We are truly sorry we didn't meet that with you. A few thoughts. I still stand by thoughts that we will do everything we can to take care of our customers. We have 1000s and 1000s of them and the thing we are the most proud of is how we take care of customers and ensure they are happy when complete. Regarding the fee. We don't charge any fee at all for an estimate so I am so sorry about that confusion if you felt that. We do however have a minimum job charge. In fact all contractors in our market do as well. Unfortunately we have to. We are not a service industry like HVAC etc. We have a lot of equipment, and very skilled workers. To send them to do a very small repair just doesn't make sense unfortunately. Especially with fuel prices etc etc we just have to have a minimum job charge. So yes if a customer was looking for a downspout repair only or something like that we probably are not a great fit for one another. We are so sorry we just cannot do all those super small jobs for free. One thing about us tho I can promise, we are honest and transparent. That is why you were told this on the phone before we came over for an estimate. Many will hide this come out and waste your time then hit you with minimum charge.We definitely were not fraudulent, we cannot discuss every option on our advertising. That is why we have the conversation on the phone before we come out. We try to be 100% honest and we truly felt like we did and were. We try so hard to be upfront so all expectations are met before an estimator comes out. I will also note this is our busy season, thus the higher minimum job charge. Lastly I would like to note that in most cases we are able to meet the customers minimum job charge by doing several small jobs that fit the customers needs and still meet the minimum charge. We dont want to waste anyone time or money but try to be fair to the cu

• 1 out of 5Andy Velardea year ago

  Contracted them in April '24, siding, two sets of doors were supposed to completed by Aug '24, Here we are in Jan '25 with debris, materials, broken doors, broken siding ( where they weren't doing any work ) I've contacted them multiple …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Shane Farra year ago

  My wife and I were looking to get our old deck replaced with something bigger so we started requesting quotes from builders. RGS had some great reviews so we invited them out to our house to go over our project. They sent Ron on 5/23/25 and he was very polite but kept eluding to what our budget was but I didn't give him one. Isn't the point of meeting with builders and getting quotes to figure out which one a client feels will provide the best end results at the best price? Long story short, Ron took measurements and said he'd get back with us. He never did. I followed up with him a week later and he said he was 'waiting on some additional information' but would give us a budget number the next day. He didn't. I followed up with him again after another week. No response. If you don't want to bid on my project at least give me the courtesy of telling me you don't want to.

  Reply from the business

  Shane, I truly understand your frustration regarding the lack of communication from Ron after your initial meeting, and I apologize for the inconvenience this has caused you and your wife. It's important for us to provide timely and respectful responses, and I regret that we fell short in this instance. Your experience is valuable to us, and I would appreciate the opportunity to address your concerns. Please feel free to reach out via text or call for further assistance.

• 2 out of 5Elsie Piazzaa year ago

  The name of the technician who installed the siding is Felix. He was professional, communicative, courteous, and did excellent work. The reason for the 2-star rating is for the lack of and confusing communication from Quinton, the project manager and the office staff. I gave Brad Evans a deposit on July 9, 2025. I contacted the main office a week or so later about an approximate installation date and was told it would be 2 weeks until the project manager would call to provide me with a date. I waited because of the online reviews as well as a recommendation from a neighbor. I had to call Brad, the project manager 2 TIMES before I received communication from Quinton on July 29th about an installation date of August 18, 2025. A week before my installation date, I received communication from the office staff stating that my project was scheduled for sometime the following week and I would receive an update. I was confused and frustrated because I scheduled my time around the August 18th installation date. I called Quinton to convey what the office communicated. He said “that’s what they do, update on jobs”. I told him that the communication was unclear and confusing. I am exasperated and disappointed with the lack of and ambiguous communication. I also feel there is a lack of transparency on the cost of materials and overall project. I was not provided with an itemized bill. My experience with contractors has been clear, concise communication, this was not the case.

  Reply from the business

  Thank you for sharing your experience, Elsie. I’m glad to hear that Felix provided professional and courteous service during your siding installation. I truly understand how frustrating it can be when communication falls short, and I apologize for the confusion and lack of clarity you experienced with Quinton and the office staff. Your feedback is valuable, and I assure you that we take it seriously as we strive to improve our communication processes. If you’d like to discuss this further or need assistance, please feel free to reach out via text or call.

• 2 out of 5K Bauera year ago

  Our experience did not live up to what we were sold on. We were looking to remove our stucco, frame in a window, and install new siding on the front of our house. Our stucco was cracking and chipping away so that was why we looked at replacing it altogether. We received quotes from 5 other companies and decided to go with RGS because of the large number of positive google reviews, BBB rating and reviews, product quality, good warranty, and the level of service they were proposing. 1. RGS states on the Q&A paper we received from our sales rep, "Are all installers employees of the company? YES". On our project RGS used "Subcontractors" as the installation crew. Not "employees." As a result, there were problems with communication between the installers and the project manager, delays in the project because of the availability of subcontractors, and a lower level of accountability for the project as a whole than they would have had if they had a committed workforce. 2. The install crew led by Alberto disrespected us and the project manager. The team blared music from a stereo when they arrived. I requested them to turn it down because I work from home and was also concerned about disrupting our neighbors. I had to stop working until the team departed since the music was still loud. I texted Bob, our project manager, to inform him of what had happened and requested no music the next day. Alberto arrived the next day and played music with the vehicle door open. Bob stated he showed Alberto the text and had an argument about it, which suggests the "subcontractor" disrespects the project manager and clients. 3. Bob had poor communication throughout. We heard many excuses without action until we wrote to a manager, which eventually led to my husband suddenly arriving at the office on a day Bob was clearly avoiding us. He never wrote anything down, thus there were many recurrent queries and issues not being handled. 4. The entire work area (nails and other materials) wa

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Bruce Dicksona year ago

  Overly aggressive marketing.

  Reply from the business

  Bruce, we're glad our marketing is making to our customers. It's def a balancing act to finding the best approach and message to convey who we are, and what services we can provide to our current and future clients. We are grateful for your business and as always we appreciate feedback!

• gutter installation234
• soffit installation85
• rain gutters73
• polite staff55
• downspout repair53
• quick installation47
• warranty35
• siding replacement28
• professional installers25
• leaf guard installation12
• heat cable installation10

14 more of the 532 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5X Brinkerhoff2 hours ago

  Victory M did a nice job on my exterior upgrade. Worked hard and long hours to make it look nice.

  Reply from the business

  Thank you! We appreciate your kind words about Victory M's hard work on your exterior upgrade. It's great to hear that you're happy with the results!

• 5 out of 5L Da day ago

  A big thank you to RGS, Ron, Kevin, Randy & the team. From point of contact with Ron we felt at home with the entire process. No pressure, worked within a solid budget and never once lost sight of making us feel like our project was #1. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you! We truly appreciate your kind words and are glad to hear you felt at home throughout the process. It's wonderful to know that Ron, Kevin, Randy, and the entire team were able to make such a positive impact on your home. We look forward to working with you again on the next phase!

• 5 out of 5Sunny Clime2 days ago

  RGS Exteriors replaced old vinyl siding with Hardie siding- not only is it beautiful, but is important protection given that our wildfire seasons seem to be getting worse. The crew members Paco and Santos are very hard working, professional, and friendly. I am amazed at how quickly they were able to complete a big job. Kevin the project manager answered all of my questions and made matching metal covers for outside camera wiring. Their responsiveness and attention to detail were impressive. I would highly recommend this company!

  Reply from the business

  Thank you, Sunny! We're so glad to hear that you love your new Hardie siding and that Paco, Santos, and Kevin provided you with excellent service. Your recommendation means a lot to us!

• 5 out of 5Mike De Carlo2 days ago

  RSG is a great company. They installed new rain gutters, a leaf guard and a heat tape to melt snow and ice on a north facing gutter which was causing water issues. They have a great 10 year warranty and their service is awesome! They will take care of you, should there be any leaks. I needed to call them back after I had a new roof installed. The roofer missed some things and there were a couple leaks which they took care of.

  Reply from the business

  Thank you, Mike! We appreciate your kind words and are glad to hear that you had a positive experience with our team. It's great to know that we could assist you after your roof installation. If you need anything else, we're here for you!

• 5 out of 5Braden Ellis6 days ago

  They were amazing. When installing, the installer kept in touch to make sure everything was setup exactly how I wanted it.

  Reply from the business

  Thank you, Braden! We're glad to hear that the installer kept in touch and ensured everything was set up to your liking. Your satisfaction means a lot to us!

• 5 out of 5K Jenkinsa week ago

  The transformation on our house has been dramatic with the addition of black 6” half round gutters, fascia and downspouts. It’s a totally different house! Excellent design and estimate experience with Mason, and a great installation crew of Cristo and Quinton. This face lift was so overdue with completely non functional gutters and the color change was so dramatic. We’re thrilled with the end result!

  Reply from the business

  Thank you! We appreciate your kind words about the transformation of your house. It's great to hear that you had an excellent experience with Mason and that Cristo and Quinton did a fantastic job with the installation. Enjoy your beautifully updated home!

• 5 out of 5Kim Heatona week ago

  Lenny was great and very responsive in resolving our rain gutter issues.

  Reply from the business

  Thank you, Kim, for your kind words! We're glad to hear that Lenny was able to help with your rain gutter issues. Your satisfaction means a lot to us!

• 5 out of 5Dennis Thompsona week ago

  I'm so glad I chose RGS to re-side my home. From the first contact with Clint, sales rep., to finish it was a great experience. The guys, Randy and Marty who did my siding were not only great guys, but were very professional. Would I recommend RGS? Big YES!

  Reply from the business

  Thank you, Dennis! We're so glad to hear that you had a great experience with Clint, Randy, and Marty during your home re-siding project. Your recommendation means a lot to us!

• 5 out of 5Galen JonesEdited a week ago

  Everyone were most helpful and efficient including Mason, Gabe,and the demo guys!!

  Reply from the business

  Thank you, Galen! We appreciate your kind words and are glad to hear that you found everyone helpful and efficient.

• 5 out of 5Kass Wooda week ago

  Worked with Kevin and he was able to fit me in early. The crew showed up exactly on time and worked efficiently and professionally. They were congenial with my husband while staying totally on task. It was a small job on my garage, but my 60-year-old garage looks updated and fresh. Happy with the product and the service.

  Reply from the business

  Thank you, Kass! We're glad to hear that Kevin and the team provided you with efficient and professional service. It's great to know your garage looks updated and fresh. We appreciate your feedback!

• 5 out of 5Danny Maltbya week ago

  Had an unexpected mishap at the house. Lenny stopped by and fixed up my gutters made it look fantastic. Great communication, and great service . Thanks again!!!

  Reply from the business

  Thanks for the review, Danny. Lenny definitely has the skills! Thank you for giving us the opportunity to help. Let us know if we can do anything else for you in the future.

• 5 out of 5there claire2 weeks ago

  I learned of RGS from a sign on a neighbors lawn. i had been getting estimates on soffit, fascia & gutter repair replacement for Fo a bit. That neighbor gave them high praise and after the detailed estimate process with Victor I chose RGS. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Claire! We're grateful for your kind words and thrilled to hear about the positive impact our work had on your home. It's wonderful to know that Victor, Randy, Marty, Gabe, Kevin, and Jera contributed to your satisfaction. Your feedback about our craftsmanship and customer care means a lot to us. Enjoy your beautifully updated exterior!

• 5 out of 5Sherry Figueira2 weeks ago

  Just want to give a shout out to RGS Exteriors! They recently installed James Hardie siding on two sides of our home and did a fantastic job. We are so pleased with the end result. Everyone we worked with was wonderful. Ryan, our project …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Sherry! We truly appreciate your kind words and are glad to hear you are pleased with the siding installation. It's great to know that Ryan, Paco, Paul, Bob, and Lenny made such a positive impact on your experience. We'll be sure to pass along your appreciation to the team!

• 5 out of 5Joe Everton2 weeks ago

  Brad did a fantastic job helping us plan for our new porch. We can’t wait to get it done! RGS is most impressive!

  Reply from the business

  Thank you, Joe! We're glad to hear that Brad was able to assist you with your porch planning. We appreciate your kind words about RGS and look forward to seeing your project come to life!

• Warranty offered

  “…10-Year Warranty We offer an industry-best 10-Year…”

• Free estimates

  “…Learn More Free Consultation Rain Gutters Seamless gutters custom…”

Their site also states: mentions the bbb.