Definitive Construction

All 3 of the one and two-star reviews we hold for Definitive Construction, most recent first.

• 1 out of 5Tyler Hudgins5 months ago

  For multiple days this company continues to send me unsolicited text messages.

  Reply from the business

  Your text to us - Bad review posted. I'll take it down once you remove my number from your list. My Replies after sent photo showing you have been removed - First Text - Tyler Keaton here owner of Definitive. I’m so sorry for the texts. My team is playing around with ai automation and it looks like it backfired. I made sure you’re removed 👍. Thank you for removing the review. Second Text - Hi Tyler, I’ve confirmed that you’ve been removed and will no longer receive notifications (see attached photo showing DND enabled). I’ve also spoken with my team and we’ve paused Text AI within our organization based on your feedback. Thank you for bringing this to my attention — I truly appreciate it. If you can remove the negative review as you mentioned, I would be very grateful. Thanks again, Keaton Owner, Definitive Third Text - Hi Tyler. I notice the review was still posted. Can you take a second and remove it for me. Thanks a ton. -Keeaton Last Attempt - Hi Tyler can you remove the google review like you stated you would. Im a man of my word and made sure you’re removed. Sorry again about the annoying AI which i have fixed. Thanks.

• 1 out of 5Chris Keochaleunea year ago

  Has terrible drivers that don’t know how to merge

• 1 out of 5Sylvia Taylor3 years ago

  I have never in my life dealt with such unprofessional, sloppy installation in my life. They threw trash all over my yard and did not pick it up, then they slept all day under all the trees until it cooled off, they did such a poor job they couldn’t even put the heat tight back on and I told them not to. We are still picking up Nails and roofing materials that they threw all over the yard and driveway! They were even nails in the road that flattened our tire in the road! They made no effort to protect my plants and landscaping! They had to come back and spent four hours repairing what they had done to the eaves! I never wanted somebody off my property so bad. In fact they came to the door one day to finish the job and I told them to get off my property!! Do not use this company! They hire substandard contractors Who have no clue what they’re doing and have no supervision from this company! I swear it took days off my life! Run far run fast from this company!

• insurance coverage13
• initial inspection6
• quick job6
• smooth process6
• quick to reply4
• garage roof repair3
• roof quality3
• heat tape replacement2
• yard cleanup2
• shingle replacement2

14 more of the 119 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Tui Tuitupou6 hours ago

  You guys are the best in everything

  Reply from the business

  Thank you so much, Tui! We’re thrilled to hear you think we’re the best. Your support means a lot to our team and inspires us to keep delivering great service. We look forward to serving you again.

• 5 out of 5Ryan Murphya month ago

  Great company would recommend. Communication, service, speed, and crew all top notch.

  Reply from the business

  Thank you so much for the kind words! We truly appreciate you taking the time to leave us a review. It was a pleasure working with you, and we're thrilled to hear that our communication, service, speed, and crew exceeded your expectations. Thank you for trusting Definitive with your project. If you ever need anything in the future, we're always here to help. Enjoy your new roof!

• 5 out of 5dragon fisha month ago

  new residential roof - tear off and replacement - fast and friendly service - being local is also important to me - these guys care and do quality work

  Reply from the business

  Thank you for the great review and for choosing our local team. We're thrilled you were pleased with the fast, friendly service and the quality of the roof replacement. It means a lot that you noticed how much we care. Please reach out anytime if you need anything else.

• 5 out of 5Julee Snow2 months ago

  Keaton and team were absolutely amazing. They worked directly with my insurance to insure understanding of what was needed. They stayed in touch with the insurance and myself regularly. I felt like this was a partnership and appreciate all that they did to help us get our garage roof taken care of! Keaton was so professional and kind. I highly recommend Definitive Construction!

  Reply from the business

  Julee, thank you so much for the fantastic review and recommendation. We’re thrilled Keaton and the team could make the insurance process smooth, keep you informed, and make this feel like a true partnership. We appreciate you trusting Definitive Construction with your garage roof and will share your kind words with the crew. If you need anything in the future, we’re here to help.

• 5 out of 5Cynthia Harvey2 months ago

  Amazing company. From quote to finish they are fair, knowledgeable, professional and a very good team. Did excellent work and cleaned up afterwards as promised.

  Reply from the business

  Thank you for the wonderful review! We truly appreciate your kind words about our team and the work we provided. From the initial quote to the final clean-up, we strive to make every project professional, fair, and stress-free for our customers. We’re so glad you were happy with your roof inspection and installation, and we appreciate the opportunity to earn your trust!

• 5 out of 5Leroy Roush2 months ago

  They did excellent work on my roof and it looked even better than I imagined. The job got done quick and there team coordinated all the deliveries of materials very well. They also did a thorough clean up afterwards.

  Reply from the business

  Thank you, Leroy — we appreciate you taking the time to share your experience. We're thrilled the roof turned out even better than you imagined and that our team’s coordination and cleanup met your expectations. I’ll be sure to pass your kind words along to everyone who worked on the project. We’re glad you chose us for the job.

• 5 out of 5Nathan Bastow3 months ago

  Very happy with the team at Definitive Construction. They replaced our steep roof in 3 days without leaving any mess behind.

  Reply from the business

  Thank you, Nathan! We're thrilled you’re happy with our team and the work on your steep roof. We're glad we could complete the job in three days and leave your property clean. We appreciate your feedback and look forward to helping with any future projects or referrals.

• 5 out of 5Stacie Riskin4 months ago

  We had a great experience with Definitive Roofing. Of all the companies we reached out to, they made the most sense financially. They were both clean and efficient. They had our old roof off and a new roof on within two days. I really …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind review, Stacie. We’re glad we could provide a cost-effective, clean, and efficient roof replacement and that our crew’s thorough cleanup gave you peace of mind with young children and pets. We appreciate your recommendation and the trust you placed in Definitive Roofing. Please reach out anytime if you need anything else or have questions about your roof warranty.

• 5 out of 5Ian Smith4 months ago

  I am a real estate agent and would definitely recommend definitive construction to my future clients. This company recommended by another real estate agent. After the inspection, the house I was selling needed a new roof. My client was able to work with their insurance company and once we selected definitive construction they begin working with insurance company making the process seamless. They were able to get the work done very quickly and we let the new buyers pick the shingle color. Definitive recommended architectural shingle as is a much better product. They are very easy to work with and professional while still maintaining a personal touch.

  Reply from the business

  Thank you, Ian, for the recommendation and for trusting Definitive Construction with your client's roof. We're glad our team could make the insurance process seamless, complete the work quickly, and offer options like architectural shingles and color selection for the buyers. We appreciate your recognition of our professionalism and personal touch and look forward to working with you and your clients again.

• 5 out of 5Scott Flygare4 months ago

  Keaton is awesome and his crew is excellent!

  Reply from the business

  Thank you, Scott! We're thrilled Keaton and his crew provided excellent service and appreciate you taking the time to share. We'll be sure to pass along your kind words to the team. Please reach out anytime if you need anything else.

• 5 out of 5Christin Mastelotto4 months ago

  Very efficient and excellent work! Highly recommend if you want the job done right.

  Reply from the business

  Thank you, Christin! We're thrilled to hear you were pleased with our efficiency and quality. We appreciate your recommendation and look forward to helping you again whenever you need the job done right.

• 5 out of 5Megan Van Leeuwen5 months ago

  Definitive Roofing did a fantastic job on my roof! From the very beginning they made the entire process incredibly easy and stress free. They took the time to explain everything clearly and provided photos throughout the process so I could …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Megan! We're thrilled you found the process easy and stress-free and that our team’s communication, photos, and quick one-day installation met your expectations. We’ll share your kind words with the crew — they take pride in their work. We appreciate your recommendation and are here for any future roofing needs.

• 5 out of 5ted stosich5 months ago

  This has to be one of the best contractors I’ve used! My roof is beautiful. They left my yard clean. The workers were very professional and they completed the job 100% Without me asking or requesting anything extra. They asked me if there was anything else they could do for me Before they left. I would recommend these guys to anyone. thanks for the hard Work, quality, and service that you provided.

  Reply from the business

  Thank you so much for the fantastic review, Ted. We're thrilled the roof looks great, the crew left your yard clean, and you were pleased with our professionalism and thoroughness. We appreciate your recommendation and the trust you placed in us, and we're here if you need anything in the future.

• 5 out of 5MARRIETTA MECHAM5 months ago

  Definitive Roofing is an amazing company. They not only have the best employees, but the best pricing. They are a TRUE stand up company!! When Hero Homes didn't finish their end of the bargain and didnt file for the Warranty, Definitive Roofing stepped in and took care of us. If you are looking for roofing - look no further DIFINITIVE ROOFING is who you need doing the work.

  Reply from the business

  Thank you, Marrietta, for the fantastic 5-star review and for trusting Definitive Roofing. We’re proud our team could step in when Hero Homes did not complete the warranty filing and that you found our pricing and service exceptional. Your recognition means a lot to our employees and to the whole company. If you ever need anything else or have questions, please reach out and we’ll be happy to help.

🏠 Reliable Residential Roofing in Roswell, GA — Definitive Construction Your roof is one of the most important investments in your home. Definitive Construction provides expert Residential Roofing services in Roswell, GA, delivering durable roofing solutions that enhance your home's protection, value, and curb appeal. Our Residential Roofing Services Include: · New roof installation & replacement · Roof repairs & leak detection · Storm damage restoration · Asphalt shingle & specialty roofing systems · Roof inspections & preventative maintenance · Quality craftsmanship using premium materials A professionally installed roof provides lasting protection against Georgia's weather while giving you confidence for years to come. 🏡 Protect your home with trusted Residential Roofing in Roswell, GA from Definitive Construction. Learn more about our residential roofing services by clicking the link below.3 days agoLearn more

• Warranty offered

  “…Roof Inspections Lifetime Workmanship Warranty Built To Last Since 2008…”

• States years in business

  “…Doe Senior Roofing Specialist John has over 10 years of experience in residential roofing.…”

• States a founding year

  “…Workmanship Warranty Built To Last Since 2008 Craftsmanship. Integrity. Local…”

• Free estimates

  “…Schedule Your Free Inspection GAF Master Elite Certified Free Drone…”