Roofing contractor
Reliable Roofing and Construction
9857 Great Smokey Ave, Baton Rouge, LA 70814
- Google average
- 4.9
- Ratings counted
- 168
- One and two star
- 3 of 168(1.8%)
- Louisiana median
- 1.4%
The first three are Google’s own figures for Reliable Roofing and Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Louisiana roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 164 | 98% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 2% |
About typical — the typical roofer in Louisiana sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Reliable Roofing and Construction, most recent first.
- 1 out of 5Willie Jackson3 months ago
Bad customer service
Reply from the business
Hi Willie, thank you for leaving a review. We hold our team to the highest customer service standards, so we were very concerned to read this. However, after checking our database, we cannot find any record of you as a customer or any inquiries under your name. Because there are several companies with similar names, is it possible you have us confused with another business? If this feedback was indeed meant for Reliable Roofing here in Baton Rouge, please call us at 225-445-1220 so we can identify your account and address your concerns right away.
- 1 out of 5Deon King3 years ago
I called and spoke with Lionel about coming out to inspect my roof. He called me back gave me the date and time and never arrived, nor did he or anyone call to say they weren't going to make the appointment. A wasted half day for me.
- 1 out of 5Solomon Hunter4 years ago
The level of professionalism is selective to certain customers. He came to my house and tried to overcharge me for a tarping during the last hurricane. There were only about 8 shingles actually missing no more than 10 ft apart. It shows the lack of true character in a person when you can't get honest service during a time of need. Every other company I called said they leave the roll of tarp and that its $300-$600 per 1000 sq ft., but for some strange reason he did not leave the tarp nor did he even mention it. Then he proceeds to talk to the neighbors in my yard and play catch with the neighbors child, throwing the ball across both front yards in which I have no relationship with my neighbors. Come to find out they're buddies, so that explained the lack of maturity and integrity. I said all this to say, A&A roofing is in this area and they do a fantastic job! Don't waste your time in a guessing game of whether you're going to get quality service and true professionalism
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance16
- courteous staff10
- affordable9
- reliable roofing7
- leakage6
- shingle selection5
- quick installation3
- professional owner3
- debris removal2
- reasonable quote2
Other reviews we hold
14 more of the 153 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Dr. Lori Swain, PsyDa day ago
🗣️I LOVE MY NEW ROOF!!! Great job! Great staff! Excellent quality!
- 5 out of 5Brett Bookera week ago
Did an awesome job on My Roof, im completely satisfied
- 5 out of 5Jacob Andrepont2 weeks ago
Landon turner was a great communicator throughout the whole process and kept me updated the entire time. His guys did a phenomenal job. Would recommend to anyone.
- 5 out of 5Schellia Robertson2 weeks ago
⭐⭐⭐⭐⭐ I had an excellent experience with Landon from Reliable Roofing! He came out to inspect my roof and was incredibly thorough. He went into the attic, carefully checked everything, and even took the time to look at a mold issue on my bathroom ceiling that I thought was caused by a roofing problem. After a complete inspection, Landon honestly explained that the issue wasn't coming from my roof at all—it was caused by my A/C unit, not my roof. I truly appreciate his honesty and integrity. He could have easily tried to sell me a new roof that I didn't need, but instead he took the time to find the actual source of the problem. It's rare to find someone who is knowledgeable, professional, and genuinely cares about doing what's right for the customer. Because of that, when I do need a new roof, Reliable Roofing will absolutely be the company I call, and I will definitely request Landon to come back. Thank you, Landon, for your outstanding service, professionalism, and honesty. I highly recommend Landon and Reliable Roofing to anyone looking for a roofing company they can truly trust!
- 5 out of 5brenda clegg2 weeks ago
I had Landon come over to look at a link and he was very honest with me and I would recommend him to anyone looking for a honest person if you have any problem with your roof
- 5 out of 5Jessie3 weeks ago
As a home seller, I really appreciated the honesty and professionalism of this roofing company. They provided a free roof evaluation and didn’t try to pressure me into replacing it or exaggerate its condition. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Andrea Cage3 weeks ago
Landon was a well mannered young man to work with. He was very patient with any questions I may have had. He always returned my calls in a timely manner. His personality put me at ease as my roofing work was taking place. I would recommend and use any other services for my home. Thanks!!!
- 5 out of 5Vershelder Green3 weeks ago
Polite helpful known what he was doing
- 5 out of 5Angela Aucoin3 weeks ago
I called Reliable Roofing for a pre-purchase roof inspection. Landon came out when scheduled and provided a detailed estimate of repairs needed with photos and pricing. After purchasing the home, I had Reliable Roofing perform the repairs and requested Landon to come back out. He honored the original quote and helped me with correcting a code issue. I would use their services again in the future and recommend them because of their quality work and professionalism.
- 5 out of 5Mary Ann Prudhomme4 weeks ago
Excellent customer service! Landon came out to inspect my roof. He’s a professional, courteous young man. Although I don’t need a new roof now, Reliable will be the company I call when it’s time to do so. I highly recommend this company!
- 5 out of 5Chandra Holmes4 weeks ago
Service was great! Called that morning amd they had someone out in a few hours to look at my roof. Vernon and Landon were awesome they took time to explain everything and kept me posted on everything that was going on.
- 5 out of 5Hope Taylora month ago
We had an excellent experience with Reliable Roofing Company! They were professional, responsive, and did an outstanding job repairing our roof. Mr. Hayes explained the repair process thoroughly and delivered exceptional customer service. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Brandon Vincenta month ago
Landon was extremely helpful and thorough!
- 5 out of 5Tammy Armanda month ago
Landon and the crew were professional and friendly.
What Reliable Roofing and Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Roofing Contractors Are Required to Be Licensed For in 2026 Louisiana’s 2026…”
Warranty offered
“…We have our 5-Year Labor Warranty Guarantee, to ensure that our…”
States years in business
“…With over 30 years of roofing and construction…”
States a founding year
“…Reliable Roofing Company In Baton Rouge Since 2008 we have been trusted because of our…”
Free estimates
“…your project, we'll give you a free quote to start your project. Step 2 Enjoy…”
24/7 emergency call-out
“…-Sat 8:00am-6:00pm Emergency Assistance 24/7 Helpful Link Fortified Roof Program…”
Family owned
“…We are family-owned. Family operated. Family oriented.…”
Other roofers in Baton Rouge
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Roof Geckoinsurance claim assistance, thorough inspection, efficient crew4.9479 ratings1.3% one and two star(225) 325-2063 | 4.9 | 479 | 1.3%6 of 479 | (225) 325-2063 |
| Garcia Roofingthorough inspection, insurance claim assistance, polite staff4.6380 ratings8.4% one and two star(225) 756-3100 | 4.6 | 380 | 8.4%32 of 380 | (225) 756-3100 |
| Premier South Roofing & Sheet Metalinsurance claim assistance, gutter repair, quick work4.5358 ratings12.0% one and two star(225) 757-6621 | 4.5 | 358 | 12.0%43 of 358 | (225) 757-6621 |
| Lifetime Roofinginsurance claim assistance, easy process, new roof5.0344 ratings0.6% one and two star(225) 527-7663 | 5.0 | 344 | 0.6%2 of 344 | (225) 527-7663 |
| Ryson Roofinginsurance claim assistance, new roof, estimates4.5205 ratings12.2% one and two star(225) 756-8603 | 4.5 | 205 | 12.2%25 of 205 | (225) 756-8603 |
| Empire Roofing & Exteriorsthorough inspection, insurance claim assistance, new roof4.9197 ratings1.5% one and two star(225) 347-8877 | 4.9 | 197 | 1.5%3 of 197 | (225) 347-8877 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 168 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 168, of which 153 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.