Raise the Roof Roofing & Repair Ltd.

All 2 of the one and two-star reviews we hold for Raise the Roof Roofing & Repair Ltd., most recent first.

• 1 out of 5Cathy Fonga year ago

  Wow ! Don’t know why have good reviews! I called the number and looking for roof service the guy really rude ! !

• 1 out of 5David Ho3 years ago

  This company is unprofessional, frivolous and vexatious! We got estimates from two roof companies to repair skylight leak last October. The reason we picked this company was they quoted us a fix rate of $1500 including gutter cleaning, while the other quoted by hours. Also John told us their repair job was lifetime warranty. After the job done, they sent the invoice, we found there was no term about warranty. We asked them to add the warranty in case they didn't fix the problem. They declined. We paid them $525 for gutter cleaning and proposed to pay the rest after 6 months if no leak occurs. Without any notice or warning, John registered a builder’s lien on our property. We tried to contact John to discuss the solution, he acted rude on the phone. We’re filing a complaint on BBB and waiting for the judgement.

  Reply from the business

  This roof was installed over 20 years ago and it has had multiple repairs done since then. The original roofers were subpar to say the least. The customer was told further repairs may be required and a complete roof replacement is ultimately advised. We did not say “warranty for life of roof.” Your roof is in need of replacement we would never say this. A lien was placed on the home for the outstanding invoice after customer refused to pay and stopped communication. Furthermore, Raise the Roof did not and has never dealt with anyone by the name of “David Ho”. Thanks.

• roof replacement12
• friendly staff9
• skilled crew5
• leak5
• kind staff4
• budget options3
• shed roof2
• fast repairs2
• honest staff2
• quoting2
• timely manner2

14 more of the 42 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5DJ Jackson2 months ago

  I was in need of some repair work done to my aging roof at my house, and I was simply blown away with how professional and easy working with Johnny and Paul was. They took the time to discuss exactly what needed to be done to provide a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kristina M5 months ago

  The crew at Raise the Roof were amazing to work with from start to finish! They were fair in their pricing and worked diligently to get my roof looking great. Their clean up job on the ground was amazing too! These guys really know their stuff and pay attention to detail. I recommend them to everyone I know!

• 5 out of 5Tara Nelson6 months ago

  My roof started leaking water into my kitchen at night! John and his crew came the next morning and got everything fixed right away, for a very reasonable price. He was professional and courteous and I am so glad I called them.

• 5 out of 5Pezh7 months ago

  Excellent team and outstanding workmanship.very professional, organized, and respectful throughout the entire process. Very punctual, and their overall attitude, professionalism and depth of knowledge really stood out. Highly recommend working with this team.

• 5 out of 5Jason Margolis8 months ago

  We highly recommend Raise the Roof Roofing. John and his brother are diligent, professional, knowledgeable and genuinely friendly. They provided clear and patient communication about available options and scheduling, making the entire …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jordan Whitlow10 months ago

  John and his brother were very professional and great to work with. They clearly communicated with us throughout the process and were flexible with our needs. I appreciated the extra care they put into cleaning up and following up with us after the roof was completed.

• 5 out of 5Chloé Deyris10 months ago

  Amazing professionals. Recommend!

• 5 out of 5Maria10 months ago

  We had a roof leak and needed emergency repairs. Peter, John, and Paul did an amazing job on our roof. Everyone was very respectful and the job was completed in a jiffy. I would recommend them to any of my friends and family.

• 5 out of 5Alex Castaneda10 months ago

  People always question great reviews given to any company that provides services. Naturally we all wonder if they are by legit costumers writing those comments; are they being honest and accurate. I own a house in Hasting-Sunrise neibourhood in East Vancouver. The most important part of any house is without a doubt the roof. It protects your family and belonging from the ever changing west coast weather and it's because of that we should do our diligent work when choosing the right people that we are trusting to keep our home protected from mother nature's harsh elements. I called 3 different companies to get a quote and I quickly settled with this one. When I first met John and Paul, I immediately felt at ease with them; we went up on the roof and they inspected all areas (including the gutters) and they took proper measurements in order to provide an accurate quote and not just something pulled out of a hat. They'd explained me in detail what the work process was going to be and provided me with a timeline; they listed the types of materials they were using and offered solutions with different budget options. All of their work was conducted in a clean and respectful manner without impacting the environment around our garden. They cover and protected all the areas around the house that could have been impacted when removing the old roof. They also installed new venting outlets to improve the air circulation of the attic at no extra cost. When the roof-work was completed Paul was so kind to help me fixed a DIY project that I had done on my garage-roof at no extra cost. These 2 brothers get a 5-star review simply because they exceeded my expectations, they were budget friendly, honest and provided quality workmanship in a timely manner...and it comes with warranty. Give these guys a chance, you won be sorry!

• 5 out of 5Paul Johnson11 months ago

  Raise the Roof replaced our garage roof and did a marvellous job. Communication was excellent, and the job was done on schedule and very efficiently. I would highly recommend!

  Reply from the business

  Thank you, Paul! It was a pleasure!

• 5 out of 5Dima Brodsky11 months ago

  Fantastic prompt, and knowledgable roofing service.

  Reply from the business

  Thank you Dima!

• 5 out of 5Sabrinaa year ago

  Kind, courteous and gets the job done well. Will definitely recommend. Great job John&crew!

  Reply from the business

  Thank you Sabrina! We appreciate you taking the time to share this review. We are glad you’re happy with the new roof. It was a pleasure working with you & Peter on this project!

• 5 out of 5Mira Paulla year ago

  If you have any issue with your roof, from repairs to changing it completely, you don’t have to look anywhere else! Of course, considering you did your due diligence prior to this. Our sweet homes do depend on their roofs as one of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for this wonderful review Mira! You have a beautiful home and roofing can be disruptive but, our goal is to leave things even cleaner than when we started. Glad we could come through!

• 5 out of 5Liz Maceya year ago

  John and his team were terrific! They came on super short notice for an emergency repair and were friendly, professional, and knowledgeable. Would definitely recommend!

  Reply from the business

  Thanks Liz, glad we could get it resolved! Have a great weekend!

• Insured

  “…Bureau Accredited Learn more Completely Insured & 100% WCB protection Learn more…”

• Warranty offered

  “…Learn more 12 Year Workmanship Warranty Trust Us With All Your Roofing Work.…”

• Mentions the BBB

  “…You Covered!" Book Now About Us A+ Better Business Bureau Accredited Learn more Completely…”

• Family owned

  “…Family owned and operated, we take pride in our…”

Their site also states: free estimates.