Quality Roofing Solutions, LLC

All 3 of the one and two-star reviews we hold for Quality Roofing Solutions, LLC, most recent first.

• 1 out of 5Duane Crithfielda month ago

  I called to get an estimate on a roof repair. The estimator was out on June 30 and said he would be back with an estimate in the next couple of days. I never received an estimate and when I reached out to the estimator, he never responded. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Duane, thank you for your feedback. Being left without a response after your appointment is not the standard we hold ourselves to. We have already contacted the estimator and asked them to reach out to you directly with an update. Thank you for taking the time to share your feedback—it allows us to address situations like this and improve how we communicate with our customers.

• 1 out of 5AIDA “MrsBond” BERRIDYEdited 2 months ago

  Don't bother with the one in Fort Walton Beach. It was open but no one there. When we called a Paul aka AI answered and sent us to a voicemail. Terrible service. AI should not be in charge of many businesses since it was wide open with the computer room wide open. No security.

  Reply from the business

  Thank you for bringing this to our attention. We're sorry to hear about your experience. The security of our office is important to us, and we'll be looking into the situation you described. We appreciate you taking the time to share your experience and hope we'll have the opportunity to provide you with the level of service we're known for.

• 1 out of 5Kim Courtney4 years ago

  I only give them a 1 star because I can't give zero. We had our roof put on in October, terrible job, terrible project manager who we never seen at our home, terrible communication with the office employees when we tried to get them out to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ms. Courtney, Reading about your experience saddens us and we are hopeful that you'll one day update your review to reflect how we addressed each of your concerns. We make every effort we can, on every job we do, to make sure we earn the trust, approval and recommendation of every client. While we are able to do this successfully, with a nearly perfect track record, we are willing to admit when a job doesn't progress in the way that we and our clients have come to expect. In that rare circumstance, we rely solely on our integrity, our values and our reputation for doing the right thing, to make sure our customers are taken care of, that the truth is spoken and that we capitalize on the opportunity to become better because of it.

• answering questions27
• rain gutters13
• personable staff10
• shingle selection7
• quality roofing4
• punctual crew3
• new roof installation3
• shingle replacement2
• fast quote2
• commercial roofing2

14 more of the 178 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Brian Shawa week ago

  I got three quotes all about the same price within a couple hundred bucks, but quality roofing stood out for the best workmanship warranty and top of the line 160mph shingles. The process was well handled through out the project and made less stressful with their customer portal. I would certainly use them again for my roof and gutters. Brian Shaw, fwb fl.

  Reply from the business

  We appreciate your 5-star Google review Brian with Quality Roofing Solutions! We are thrilled that everything went easy from start to finish. Your trust means a lot to our team and if there is ever anything we can help with, just give us a call, and thank you again for putting your trust in Quality Roofing Solutions.

• 5 out of 5Dave Gooch3 months ago

  Quality provided a quick response to an issue with a repair to hardy board with my chimney. Prompt response and repair technician was very professional and polite.

  Reply from the business

  We appreciate your kind words Dave, and thank you for your 5-star Google review with Quality Roofing Solutions! We love that everything went easy and you were informed all the things you know during your roof replacement. If you ever need support or have questions, give us a call, and thanks again for choosing Quality Roofing Solutions.

• 5 out of 5Lynn DeSimone3 months ago

  The crew arrived around 15-20 minutes before the scheduled time and got right to work. They worked hard, kept me informed of any problems. I would HIGHLY RECOMMEND this company to those looking for roof repair or replacement!

  Reply from the business

  Lynn, thank you for your 5-star Google review with Quality Roofing Solutions. Your recommendation and kind words with our team means a lot to us. And if you have any questions on your recent roof repair, just give us a call, and thank you again for putting your trust in Quality Roofing Solutions.

• 5 out of 5Isaac Sheppard3 months ago

  The crew was friendly and professional. Henry, the lead was helpful, making sure I understood the materials being used and where the roof needed repairs.

  Reply from the business

  Thank you Isaac for giving Quality Roofing Solutions a 5-star Google review. We love that Henrry was able to help you understand all the things that needs to be done with your roof and that everything went easy. If you have questions now or in the future, give us a call anytime, and we appreciate you choosing Quality Roofing Solutions.

• 5 out of 5Amanda Hunt3 months ago

  Carl and his team did an amazing job installing my gutters! Carl walked me through the process and worked with me on my quote! I would highly recommend this company!

  Reply from the business

  Congratulations on your newly installed gutters Amanda and for giving Quality Roofing Solutions a 5-star Google review! We love that Carl was able to walk you through the entire process and your recommendation means a lot to us. If questions come up or you need assistance, we are only a call away, and we appreciate you choosing Quality Roofing Solutions.

• 4 out of 5michael mooney3 months ago

  The quality of work and the sales team were outstanding. I especially liked the fact that the product they sell doesn’t have an”Act of God” clause on their roofing material.

  Reply from the business

  Michael, we appreciate you pointing this out and are glad the quality of the work and your experience with the sales team stood out. That CertainTeed coverage is a big deal for a lot of homeowners, especially knowing it does not include an “act of God” clause, but you still have protection even with named storms. That kind of clarity and peace of mind is what we want people to feel from the start. If there's anything that our team can do to make your experience 5 stars, please contact us directly at 850-753-0041. It's important to make sure our team's work met your expectations!

• 5 out of 5Damaris GonzalezEdited 4 months ago

  From the start with James our experience was incredible. James showed us our options and explained in detail our project. Chuck the project manager was awesome as well and played a big part in making sure the project was done in a professional manner. The workers were invaluable and were very polite and the hardest workers we have ever seen. Thank you Quality ! We love our new roof.

  Reply from the business

  Damaris, thank you for sharing your incredible experience with Quality Roofing! We're delighted to hear that James was informative and helpful in presenting your options and detailing your project. It's great to know that Chuck, as the project manager, ensured everything was conducted professionally. We're also proud of our hardworking team who were not only diligent but also polite throughout the process. Your satisfaction and love for your new roof mean everything to us. Thank you for choosing Quality Roofing, and we're here for any future needs you may have!

• 5 out of 5Pat Jackson4 months ago

  We had no trouble with timing or the workers. Everything was completed in good time.

  Reply from the business

  This is good news Pat and thank you for giving Quality Roofing Solutions an awesome 5-star Google review! We are happy that everything went smooth with the given amount of time, if there is ever anything we can help with, just give us a call, and thank you again for putting your trust in Quality Roofing Solutions.

• 5 out of 5Jeffrey Bullock4 months ago

  This was a great experience. They made things simple and understandable. Highly recommended Quality Roofing Solutions. John Holt was the salesman. He answered my question and eliminated any problems. The crew did there job as quickly as possible. Leaving Zero mess of things. Im very pleased..

  Reply from the business

  Thank you Jeffrey for giving Quality Roofing Solutions an awesome 5-star Google review. We love that you had a smooth experience and that the whole process felt simple and easy to understand. John takes pride in making sure questions are answered clearly and problems are handled upfront, so it is great to hear that made a difference. If you ever need support or have questions, give us a call, and thanks again for choosing Quality Roofing Solutions.

• 5 out of 5Sue Perron4 months ago

  The whole process was stress free and done professionally by all.

  Reply from the business

  Thank you Sue for your 5-star Google review with Quality Roofing Solutions! It is always our goal to finish the job with Quality and to walk you throughout the entire process. We are happy that if felt stress free on your part and if you have questions now or in the future, give us a call anytime, and we appreciate you choosing Quality Roofing Solutions.

• 5 out of 5M P5 months ago

  As of the date of this review (03/05/26), CQ Roofing was impeccable in their performance of our roof replacement. We searched for several months, for a BBB accredited, A+ roofing contractor who had their own, in-house solar technicians. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Emily MasonEdited 5 months ago

  Prompt and consistent communication and high quality work

  Reply from the business

  Thank you Emily for trusting Quality Roofing Solutions with your roofing needs. We are happy that you value our work which reflects on your 5-star Google review that you shared to us. If you ever need assistance or have questions, we are just a call away, and thanks again for trusting Quality Roofing Solutions.

• 5 out of 5Hal Lovato5 months ago

  About the 20th roof quality has done for us at highpointe dbr and perfect as always. Neat, clean and great communication.

  Reply from the business

  Hal, thank you for your continued trust in Quality Roofing Solutions and for the opportunity to complete nearly 20 roofs for Highpointe DBR. Your 5-star review and feedback means a lot to our entire team. We take pride in providing custom home builders with expert roof installation, clean job sites, and clear communication from start to finish. Delivering high quality roofing systems that match the craftsmanship of your custom homes is always our goal. We truly value our partnership with Highpointe DBR and look forward to many more successful roofing projects together.

• 5 out of 5Patrick Nickles6 months ago

  Great service, had it done in one day.

  Reply from the business

  Patrick, Thank you for the 5-star Google review you give with Quality Roofing Solutions. Getting everything done in one day and keeping the process smooth and stress free is exactly what we always aim to do, and we love that everything came through for you. We try to keep things straightforward, respectful of your time, and easy to work with from start to finish. If you ever need anything down the road or have a question pop up, we are always happy to help. Thanks again for choosing Quality Roofing Solutions as your trusted local roofing contractor!

Late-summer storms can stress a roof long before obvious leaks appear. High winds lift edges, loosen fasteners, and strain flashing; driven rain finds gaps around vents, skylights, and wall transitions. Even small openings let moisture reach insulation and decking, raising indoor humidity and making cooling systems work harder. After strong weather, a methodical check pays off: look for displaced granules in gutters, dents at vents, missing or creased shingles, ponding near valleys, and staining along ceilings or around skylight wells. Our team approaches storm-related evaluations as a whole-system task, reviewing intake and exhaust ventilation, sealants, gutters, and terminations so causes and symptoms aren’t confused. With industry-leading certifications from CertainTeed, Versico, Atlas, and Brava—and nearly two decades of dependable craftsmanship—we focus on durable, code-conscious repairs that restore performance. If your property in Fort Walton Beach experienced gusts or heavy rain, documenting conditions quickly and addressing vulnerabilities early can limit secondary damage. Clear findings and a prioritized plan help you move forward confidently while protecting comfort and extending the life of your roof.7 days agoLearn more

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