Pride Roofing and Construction

All 8 of the one and two-star reviews we hold for Pride Roofing and Construction, most recent first.

• 1 out of 5Mike Scofield7 months ago

  Nearly 6 months to resolve damage and commitments. “Over-communication” is pure marketing. Our roof was installed in early June. What followed was nearly six months of delays, missed commitments, and escalation just to get damaged and unfinished work corrected. Pride Roofing aggressively markets “over-communication” as its "secret sauce". Those promotional videos are made by Billy, the General Manager, who was also my main point of contact. In reality, Billy was the source of most communication delays, with responses often taking days or weeks. Billy explicitly committed during the estimate and again on install day to properly repair pre-existing siding damage from a leaking gutter. That repair was not completed for months. Two fascia boards were also damaged during roof removal/installation and left unresolved. Additionally, screen repairs were subpar and had to be redone a second time. Resolution took nearly a month, again largely due to communication delays. Pride’s own foreman took 336 photos documenting the job, yet none showed the two damaged fascia boards that later required full replacement. This was very concerning and raised serious questions about why damage caused during installation was never documented. Ownership had no explanation for why those areas were never documented. In August, after notifying them multiple times that a negative review was quickly being earned, the owner called to assure me all issues would be fixed to my satisfaction and at no cost. That call did not improve communication or reduce delays. After multiple repeated follow-ups well into mid-November, I demanded Pride Roofing’s Certificate of Insurance. Colorado law requires roofing companies to provide a COI at contract signing. I never received it; instead, after the second demand, and after obtaining outside estimates, ownership agreed to repair the damage. Once ownership became directly involved again in late November, repairs were completed within two days and done we

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Sarah Howella year ago

  Terrible, Terrible service. Only use this company of you want to manage your own project. We have had three project managers that could not manage their way out of a wet paper bag. We started with Liam he sold us on using PRIDE. He got fired or left. Then we had Taylor, his roofing crew left a huge mess and worked until after 9 pm at night, well after dark. Then we got Billy. Billy can't return a phone call, text, or send an email. He can't stay up to date on any of the stages of our project. We have had to schedule/ manage several steps of our project because Billy has no clue whats going on. And don't be surprised if Billy calls you 'Bro'.... really? I have talked to the front office about the issues. Nothing has improved. Keep in mind this is a roof replacement, gutters and down spouts, whole house paint, and garage door replacement.

• 1 out of 5Ben WhetsellEdited 2 years ago

  Very unprofessional business. Before having my roof repaired the company no called, no showed twice. This was for the initial estimate. I was then scheduled for repair and again no one showed up on the repair date. After moving things …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Britt Sawyer3 years ago

  Communication was great until we paid $9000 for a down payment and then got ghosted for a month. I called twice (AFTER that month went by) about scheduling the roof replacement and was told I would get a call back on the status of supplies and contractors. No call back. Even if the supply chain is slow, it would be nice to get a phone call giving me an update. I'll change my rating when I get a response from the company and their customer service improves.

• 1 out of 5Jazmin F3 years ago

  Pride came to our home solicited us and we took a chance and let them put a new roof on our home. We even paid extra for a step up on quality. We gave them chance after chance to right their wrong….. So here is the down low: We are veterans …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Deanna Chartier3 years ago

  We worked with Pride awhile back and today I received a phone call that my husband was under investigation for insurance fraud. We paid our deductible and the insurance company issued the check to the mortgage company to release. Pride was …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Lisa Austin3 years ago

  I was so disappointed with the service at this company. They will tell you what ever it takes to get the job. They are persuasive and reassuring! It took them 5 months to start the job, which we understood waiting on insurance. Then during the work they took 3 to 4 week breaks in between taking our solor panels off, roof, and exterior paint. we were left making double payments on electricity and solar panel. It didn't matter to them. They had the job. They were completely unorganized and constantly try to point blame. I recommend you go with another company, they are not worth the hassle. Still dealing with them and it was almot a year ago.

  Reply from the business

  Lisa, we cannot seem to find any job file or past work in relation to your name in our system. Obviously we are very concerned with receiving a review without being to find this info, and we would like to know more details so if this … More

• 1 out of 5Denise hEdited 4 years ago

  I really wanted to give a positive review. If I needed another roof done I would not use Pride. My project began last May and still isn't complete. We decided to use Pride because of their support of our military and first responders and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Denise, First off we would like to thank you for choosing Pride for your project on your house, we rarely get reviews less than 5 stars so we would like to address this and hopefully bring some clarity and potentially mutual resolution to the problems that have arisen. Id like to touch on some points individually as you brought them up in your review. We totally understand that delays in the job can become a bit of a headache, but there are unforeseen delays that we have little control over in regard to acquiring certain items on short notice, sometimes those items aren’t in stock for a certain amount of time and when they are in stock we usually do our best to get those to the job site as quickly as we can. In regard to the communication and problems we reached out to you within 15 minutes after you posted your review. Also if our memory and records serve us correctly we promptly (within same day) sent out our Production Manager, Tanner to make any repairs and promptly get everything repaired in short time. There was a water diversion issue and we solved that problem in less than a day. We also left you some extra material to help with any touch ups that may need to be done in anytime in the future. We would have been able to handle these things in even quicker order if we would have gotten ANY communication to our office. We spoke on the phone about your attempts to reach out to Christian our other owner heading up your account, we have screenshots of him texting you stating he was out of the office with COVID and never getting a reply from you, though the text message shows as delivered. Christian, being one of our owners takes great Pride (pun intended) in the level of communication and effort he puts forth in his jobs, making sure every job isn’t just another number but a long standing good relationship with every home owner. We stand by Christian and his iPhone showing the attempts in communication with you, but that being said, if the issue were this grand

• attention to detail73
• insurance claim assistance55
• hail damage repair28
• responsive staff24
• personable staff24
• roofing crew17
• seamless process14
• new roof installation8
• shingle selection5
• no pressure sales5
• decking replacement3

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Robert Francone2 days ago

  We had a very good experience with Pride, Ernesto was awesome and went through every step with us before hand. When the crew showed up they were very protective of our property and their clean up was very meticulous. I was very surprised that Ernesto didn't have a company truck to represent Pride Roofing though. Will was friendly and was always helping out his crew with their needs. I highly recommend them to all. Thank you for everything.

• 5 out of 5Russ Howe3 days ago

  Just finished up the final inspection of our new membrane roof and rain gutters/downspouts with Christian. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Karen Wilsona week ago

  From getting the estimate to contracting to scheduling the work and now the completed job. Pride Roofing has been wonderful. The team completing the work were very efficient and hard working. THANKS PRIDE!!

• 5 out of 5Britney Mechama week ago

  Steele was very professional, courteous and honest in his inspection. He took a look at our roof and siding and informed us everything looked good: only a few dings, but nothing serious enough to put in a claim.

• 5 out of 5Dustin Urban2 weeks ago

  I couldn't be happier with my experience working with Pride Roofing. Billy made the entire project easy by coordinating the schedule, materials, and installation from beginning to end. Matt and the crew were professional, hardworking, and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Brooklyn Garcia2 weeks ago

  Ernesto came out to do the inspection and was so friendly and explained everything to me. Then, he and Billy followed up to answer any questions I had and made sure to be there for any and all questions. It was wonderful! I highly recommend them

• 5 out of 5Laura Arms3 weeks ago

  Steele came by, did a great inspection and estimate for me. However, he was one of many and I ended up going with another company. He was very personable and not at all pushy.

• 5 out of 5Yusuf Siddiqui3 weeks ago

  Our roof was done by Pride Roofing earlier this year. The whole process was made seamless by the manager we worked with, Tod Bergler. He walked us through all the options for colors and gutters, and came in person several times to go over details. When the crew arrived, he was there as well, making sure it was all set up as planned. He also stayed much of the time while the job was being done. We now have a brand-new, high-quality roof and gutters!

• 5 out of 5Lauren Reynolds4 weeks ago

  We were having issues with our dryer vent. I reached out to Will to check it out for us. He went above and beyond to fix the issue! We were so pleased with the service we received! Highly recommended!

• 5 out of 5Steve Nelsona month ago

  Good communication From Jeff Always returned my call Excellent work

• 5 out of 5Gene S.a month ago

  Jeff Dunn on the Pride Team did a great job. He was professional, courteous, and did high-quality work.

• 5 out of 5Melaniea month ago

  Steele did an inspection of our roof. Found there is considerable hail damage. Steele was super friendly and knowledgeable.

• 5 out of 5Shane Millera month ago

  I am selling my house and needed a roof inspection after some notes were made by the home inspector. I sent the report to the team at Pride and they scheduled someone very promptly. I very much appreciated that when Crew Porter showed up he …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lindsey Caroa month ago

  Anastacia was incredibly helpful. She quickly contacted a supervisor and my gutters were fixed the same day. She also did a great job of staying in contact until the issue was resolved. Great customer service!

Hail Hit Your Home This Summer? Our local team is here to help. We want to make sure your home is protected even through these Colorado temperature shifts. Schedule a free inspection today! Jul 28, 2026Learn more

• Licensed

  “…We are licensed, insured, and we are proud to serve…”

• States years in business

  “…| COMMERCIAL & RESIDENTIAL REPAIRS Over 50 Years Experience in Residential &…”

• Free estimates

  “…Schedule Your Inspection Contact Book Free Inspection Open Menu Close Menu Home Get to Know…”

Their site also states: insured.