My Family Roofer

The only one or two-star review we hold for My Family Roofer.

• 1 out of 5Tyler Longa year ago

  Lady in the office is a complete joke.

  Reply from the business

  Google, this is a spam review from someone or some bot we have never worked with.

• insurance claim assistance21
• insurance negotiation17
• gutter replacement11
• smooth process10
• hail damage repair10
• out of pocket expenses4
• metal roof installation3
• free inspection3
• thorough cleanup3
• no upsell2

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5ibjlgup6 days ago

  The entire experience was very professional. David was able to get the roof covered through our insurnace, which other roofing companies failed to do. Job was essentially completed in one day.

  Reply from the business

  Thank you so much for the review James! David is phenomenal at getting insurance to pay for covered damage, I'm glad we were able to help.

• 5 out of 5Petra Kirsnerova2 weeks ago

  Great roofer! A loved one’s roof had a leak coming down on central ac system through roof, and in the past a leak in another room which had been fixed back then. Brian with My Family Roofer came out, assessed everything well, he did climb …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to leave us a review Petra! I'm so glad we could help you out with your roof leak!

• 5 out of 5Dustyn Pendlay3 weeks ago

  They did a wonderful job. I wasn’t able to meet the crew because I was at work but from what I see on my house they did an amazing job. Thank you!

  Reply from the business

  Thank you Dustyn! We're so grateful for your business and happy we could help you with your new impact resistant roof.

• 4 out of 5Jacka month ago

  Had to remove roof tile from around 3 chimneys' so Stucco repair work could be on the chimneys. Removal work was done well and organized for the replacement. Unfortunately, a new crew of 2 came to replace the roof tile. They didn't speak …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Jack, thank you for the feedback. As we discussed, this was 100% on me the owner for not sending the same guys back that removed it. I am more than happy to send over a crew to re-do anything that is unsatisfactory 100% at our cost until you are completely satisfied. Please reach out to us and we will schedule the work.

• 5 out of 5Steve DinnebeckEdited a month ago

  I was referred to Colorado Family Roofing from a friend to get my 3rd estimate for a new roof (non-insurance claim) to replace the Woof roof I installed in 1985. I was told to connect with Nick Wallis. Nick was very prompt, responsive and very professional, as was everyone at CFR thru the whole process including Richard, the Project Manager. After agreeing to the quote, Nick met us on site with actual roofing samples, not just a brochure to help us visualize how this different shingle colors and new gutters would look. We chose the 50-year Class 4 Owens-Corning Flex Shingle system. The installation crew did a wonderful job. This roof was 42 squares,10 men removed the old roof materials and installed the new roof materials in 1 day with very qualified craftsmen. When I inspected the installation the next day, in the day light, the installation was highly professional and very well done and the cleanup was spot clean, you could tell that the roof was removed...I have been a Mechanical contractor for over 40 years, utilizing roofing companies to assist with our projects and Colorado Family Roofing I would put CFR at the top of the list, very trustworthy company to do business with, I give them a A+.

  Reply from the business

  We are truly humbled by such an amazing review Steve! Thank you so much for your business and being a fantastic client!

• 5 out of 5Yuliya Mozgovaa month ago

  We had an excellent experience with My Family Roofer! A crew of 8 hardworking professionals arrived and worked incredibly efficiently, completing our entire roof by 1:00 PM. It was amazing to see how organized and dedicated the team was. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Yuliya, it was such a privilege to work with you on your new roof! I'm so glad you had a 5 star experience!

• 5 out of 5Loida Benshoofa month ago

  Craig is very nice to work with. Very friendly and kind. Removed steel and replaced it with shingle. 5x16. Moved the gutter

  Reply from the business

  Thank you for the review and for the opportunity to help you with this roofing project!

• 5 out of 5totch22Edited 2 months ago

  Brian the owner sat down with us, took the time to communicate, educated us about the process, answered all our questions, and followed up throughout. The project manager Conan was extremely friendly and communicated well, letting us know …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the review! I'm so happy we could help you with your new roof!

• 5 out of 5Greenback Cutthroat2 months ago

  Craig, Conan, and the rest of the team were fantastic to work with! The team did an excellent job in a timely fashion. They also provided photos of all the work that was done. Working with Erin on the billing side was easy and painless. I would highly recommend My Family Roofer to friends, family, and neighbors.

  Reply from the business

  Thank you so much for the review! I'm so glad we could help you out with this project.

• 5 out of 5Monique Hopkins2 months ago

  Brian was so helpful and amazing through the process. After 2 other horrible roofing companies experience, Brian made the process painless and very easy to go through. Thank you Brain for everything!!

  Reply from the business

  Thank you so much Monique! What a testament, thank you for trusting us with this important roofing project.

• 5 out of 5Phil Braudaway-BaumanEdited 3 months ago

  “What makes your company stand out from other roofers?” “Tell me about a serious mistake you made and how you fixed it.” “Why do you recommend this particular roofing system and shingle brand, and how does it compare with the brands quoted by other contractors?” These are the types of questions My Family Roofer founder and owner Brian Barnes loves to answer – openly and thoroughly. In hiring a contractor, I find the most important things are integrity, a commitment to the customer's needs and satisfaction, and proven professional workmanship. You will find that in My Family Roofer. I first became aware of MFR (formerly Colorado Family Roofing) by watching Brian’s videos on Facebook – short informational pieces intended to help you learn about roofing products and tips on evaluating a contractor’s bid. Their focus was on educating viewers as much as selling them on his services. Knowing our 25-year-old roof had some wear and tear, I asked My Family Roofer and two other companies to inspect it and propose a solution. Brian was the most responsive, providing complete information with data to back up his recommendations (the shingle we chose was the one that held up the best when his company tested them all using a home-built potato cannon; yes, these guys did their own testing by shooting potatoes at high speed at shingles and evaluating the results). MFR’s approach was always centered on ensuring the absolute best outcome for the customer, emphasizing our protections, not their company’s. For roughly the same total price as quoted by the other companies, we got not only a new roof, but new upgraded solar-powered ventilation and all new gutters (not included by the competitors). Further, we felt confident the MFR proposal was backed by the strongest commitment to our satisfaction and protection. We asked MFR’s help in dealing with our insurance company, and when the process got extended and required two additional inspections, Brian came out each time to be on site to

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Wow Phil, what an amazing review!! We are so thrilled to have been able to work with you and I can not thank you enough for your business and the wonderful and thorough review of our company!

• 5 out of 5Amber Ford3 months ago

  Great communication from team, kept area clean and they were efficient! Roof looks awesome!

  Reply from the business

  Hey Amber, thank you so much for the amazing review! It was such a pleasure working with you!

• 5 out of 5Shelden Riley3 months ago

  My Family Roofing did a great job. They were great to work with from the start. They made sure I got the best price since I couldn't go through insurance and was pay out of pocket. The crew doing the project surrounded the property with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Shelden! What a wonderful review! It was a pleasure helping you with your new impact resistant roof!

• 5 out of 5Matthew Joslin3 months ago

  Great communication and great work even with some challenging weather!

  Reply from the business

  Thank you Matthew!

• Licensed

  “…Are you licensed and insured? Yes. My Family Roofer is…”

• Warranty offered

  “…performing shingle with the strongest warranty in the industry. Our Roof Systems…”

• Free estimates

  “…START HERE. Book My Free Inspection Serving Colorado & Wyoming Book…”

• Financing available

  “…our profits are dedicated to charity FINANCING AVAILABLE 0% Interest Financing We have many…”

• Mentions the BBB

  “…South, and a recipient of the both the Better Business Bureau Spark Award for ethics in 2024 and…”

Their site also states: insured.