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Roof Warden

Roofing contractor

Pointview Roofing & Public Adjusting

1202 75th St Ste 230, Downers Grove, IL 60516

Google average
4.8
Ratings counted
55
One and two star
3 of 55(5.5%)
Illinois median
1.7%

The first three are Google’s own figures for Pointview Roofing & Public Adjusting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.

Rating breakdown

4.8
55 ratings
How the 55 ratings break down, from five stars to one
5
5295%
4
00%
3
00%
2
00%
1
35%
5.5%of these 55 ratings are one or two stars (3)

Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for Pointview Roofing & Public Adjusting, most recent first.

  • 1 out of 5Todda month ago

    Jake overpriced my wife's roof repair by several thousands of dollars after receiving a second opinion

    Reply from the business

    Hi Todd, We are not sure what repair you are referencing. If you can provide us directly … More

  • 1 out of 5Robbie Xanga month ago

    Avoid at all costs !!

    Reply from the business

    Hi Robbie, We take all customer feedback seriously. However, we have no record of … More

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance funding11
  • gutters9
  • insurance claims7
  • personable staff6
  • seamless process3
  • efficient crew3
  • quick work3
  • tidy crew2
  • thorough job2
  • sidings2
  • professional owner2

Other reviews we hold

14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Steve Sostak6 days ago

    Great experience with Pointview, we had a section in our roof that leaked. The pointview team came up with a plan to fix previous roofers issue. Materials where quality I would go nowhere else.

    Reply from the business

    We sincerely appreciate your excellent feedback and are delighted to learn about your positive experience with our team at Pointview Roofing & Public Adjusting. It is our priority to ensure that our customers receive top-notch service and high-quality materials for their roofing needs. Your satisfaction with the resolution of the roofing issue reinforces our dedication to excellence. Please reach out if there is anything more we can assist you with in the future. Thank you for entrusting us with your roofing needs. We look forward to serving you again.

  • 5 out of 5Frances Fruh2 weeks ago

    My experience with Pointview Roofing was seamless from start to finish. Jake and all the workers were friendly, conscientious and efficient and did a great job.I. highly recommend using them.

    Reply from the business

    Thank you for your kind review and wonderful recommendation. We are pleased to know that you had a smooth experience with Jake and the rest of the team. Ensuring that our clients feel confident in our services is a core part of our mission. We appreciate your acknowledgment of our team’s diligence and commitment. Please feel free to contact us if you need any more assistance. Again, thank you for choosing Pointview Roofing & Public Adjusting.

  • 5 out of 5Dawood Khana month ago

    Great experience with Point View Roofing! Professional, honest, and easy to work with. Highly recommend them to anyone looking for a reliable roofer in the Hoffman Estates area.

    Reply from the business

    Your positive feedback greatly encourages us, and we're pleased to know that you had such a good experience with Pointview Roofing & Public Adjusting. Our team prioritizes professionalism and integrity in all our interactions, and it's … More

  • 5 out of 5Ashok Seshadria month ago

    Good service

    Reply from the business

    We truly appreciate your kind words about our services and are delighted to hear that you had a positive experience with our company. Our team strives for excellence and is committed to delivering the best possible service to our customers. … More

  • 5 out of 5R. Pollack2 months ago

    💯% I can not say enough! Very impressive!

    Reply from the business

    Thank you immensely for your generous feedback! We are so pleased to learn that our services left a positive impression. Our dedication to providing superior service is unwavering, and your words motivate our team to continue striving for … More

  • 5 out of 5Gus Zervas3 months ago

    A great job done. Amazing attention to details. Very satisfied.

    Reply from the business

    We genuinely appreciate your positive feedback! Knowing you are happy with the meticulous work we delivered brings us immense joy. We continuously strive for excellence, and your satisfaction is our top priority. Please feel free to reach … More

  • 5 out of 5Chris Wayland3 months ago

    I was very impressed with the work.

    Reply from the business

    Thank you for sharing your positive experience with us. We are pleased to know that you found our work impressive. Ensuring that our clients are satisfied with our services is of utmost importance to us. If there is anything else we can … More

  • 5 out of 5Marisa Mancini3 months ago

    Jake thoroughly inspected my roof, identified the problem - missing shingles -- and promptly repaired my roof. He was extremely knowledgeable, professional, personable, and instilled a high level of trust and confidence. Going forward, I wouldn't trust anyone else with my roof.

    Reply from the business

    We greatly appreciate your feedback and are delighted to learn about your satisfactory experience. Our team is dedicated to providing professional and dependable service, and it’s gratifying to see that reflected in your review. Jake and … More

  • 5 out of 5eddie rice3 months ago

    Jake was the best from start to finish. He went out of his way a few times for me. Great guy and great work. Beautiful job. Looks amazing. His crew is top notch.

    Reply from the business

    Thank you for your wonderful review. We are genuinely pleased to know that you noticed our commitment to service. Jake and the crew work hard to meet expectations and it is rewarding to hear this feedback. Your kind words and observations motivate us to continue our efforts. If you require assistance again in the future, please don’t hesitate to let us know.

  • 5 out of 5Christine Lo3 months ago

    Jake & crew did a great job replacing my roof after huge hailstones caused damage. He worked directly with my homeowners insurance on the claim and thoroughly explained all aspects of the process. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    We sincerely appreciate your fantastic feedback. Knowing that Jake and the team met your expectations affirms our dedication to excellence. We're pleased to have provided thorough and professional service. Your positive words about our communication and honesty are highly valued. Should you need any further assistance, please feel free to reach out to us again. Thank you for trusting Pointview with your roofing needs.

  • 5 out of 5Dominick Archer3 months ago

    From the very first call to completion everything went smoothly and correctly. I would highly recommend them.

    Reply from the business

    We greatly appreciate your kind words and are pleased to learn of your smooth experience with us. Delivering top-notch service and ensuring everything is handled properly is our priority. Your high recommendation is invaluable to us and inspires our team to maintain the standards you appreciated. We hope to serve you again in the future should you need any further assistance. Thank you once more for your support.

  • 5 out of 5Stavroula Pierropoulos3 months ago

    Highly recommend Pointviewfor any roofing needs.They just finished my roof,gutters and soffits, and the quality is outstanding. Jake was a pleasure to work with; he was extremely knowledgeable and professional and kept me updated every step of the process. Excellent work and service!

    Reply from the business

    Thank you sincerely for recommending Pointview for roofing services. It is gratifying to see our commitment to quality reflected in your experience. Jake and the team strive to provide clear, professional service, and it's rewarding to know this met your expectations. Your praise will surely motivate us to continue maintaining our standards. We're open to helping you with any future needs you may have. Thank you once again for your kind endorsement.

  • 5 out of 5Kelseyelyse283 months ago

    We had such a great experience working with Jake. He’s very knowledgeable in his field and knows what he’s doing. He got insurance to pay for everything. We had a couple interesting situations with our roof and gutters but Jake got it all taken care of properly. Would highly recommend working with Pointview.

    Reply from the business

    Thank you so much for sharing your positive experience with us. We are delighted that our team was able to address your roofing concerns effectively and secure the necessary insurance coverage. We take pride in our expertise and dedication to client satisfaction. It is rewarding to hear that Jake was able to assist you with the unique challenges posed by your roof and gutters. Please know that your recommendation is greatly appreciated. Should you have any further needs, we are here to assist.

  • 5 out of 5Tony Adelphia4 months ago

    Jake was outstanding. He took care of all the paperwork with our insurance company; he explained everything they were doing and his communication and follow thru was great. His crews were professional, knowledgeable and they were very neat. I would definitely recommend and use them again in the future.

    Reply from the business

    We truly appreciate your endorsement of our services at Pointview Roofing & Public Adjusting. It is wonderful to know that Jake and our team provided the assistance you needed. Ensuring clear communication and professionalism is a priority for us, and we're pleased it reflected in your experience. We take pride in maintaining a tidy work environment, as noted by your review. Should you have any future roofing or adjusting needs, we would be more than happy to assist you again. Thank you for your positive feedback.

The latest post from this business

Posted by Pointview Roofing & Public Adjusting to their own Google profile 4 months ago. Their words, not ours.

Don’t let paperwork reduce your roof claim. Our licensed public adjuster works with homeowners in Downers Grove to document storm damage, negotiate with insurers, and maximize settlements so repairs aren’t delayed. Learn how we can help.6 days agoLearn more

What Pointview Roofing & Public Adjusting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…& Replacement in Downers Grove, IL Licensed Roofing & Public Adjusting…”

  • License number shown

    “…#104.019661/#105.010223 PA Company License #3002399570 Navigation Home Blog Storm…”

  • Insured

    “…Reliability Licensed, Bonded, and Insured Customer Satisfaction On time, on…”

  • Bonded

    “…& Windows Reliability Licensed, Bonded, and Insured Customer Satisfaction On…”

  • Family owned

    “…you're looking for Contact Us A Family-Owned and Operated Business Licensed -…”

Other roofers in Downers Grove

Ranked by how many ratings Google has counted.

Other roofers we list in Downers Grove
Roofing contractor
Signature Property Solutionsgutter replacement, smooth process, home inspection5.0177 ratings0% one and two star(708) 663-8304
AmeriPro Roofingroof replacement, siding, insurance claim assistance3.4139 ratings38.1% one and two star(630) 283-7294
123 Exteriorsgutters, siding replacement, hail damage assessment4.8128 ratings5.5% one and two star(630) 517-4771
Berg Home Improvementsprofessional crew, gutter replacement, siding4.8127 ratings4.7% one and two star(630) 484-6238
Windy City Skylightsskylight replacement, warranty explanation, estimate4.8116 ratings4.3% one and two star(630) 852-2600
Lifetime Xteriorsprompt response, inspection, siding replacement5.074 ratings0% one and two star(630) 541-9092

All roofers in Downers Grove →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 55 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 20 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.