Roofing contractor
Berg Home Improvements
900 Ogden Ave, Downers Grove, IL 60515
- Google average
- 4.8
- Ratings counted
- 127
- One and two star
- 6 of 127(4.7%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Berg Home Improvements, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 120 | 94% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 5 | 4% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Berg Home Improvements, most recent first.
- 2 out of 5Zach Pa year ago
I'll start off by saying the communication between the salesperson and myself was top notch starting from initial quote all the way through the install of a sloped roof, flat roof, gutters, downspouts, fascia and capping. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Mike Meyer2 years ago
Used them at my old house 2013. Roof was great. A lots changed in 10 years apparently. Used them for a roof on my new house. Two leaks from penetrations in my now new roof. Berg came out for 4 callbacks and each time had an excuse. The final “we can’t help you” excuse was that I had a condensation problem. Even though the moisture around the penetrations ONLY was there when it rained and was dry a couple days after the rain regardless of outside temperature. I had 3 different attic insulation companies out and all 3, within 10 minutes, were able to look around and determine the problem was roof leaks around penetrations and not condensation. Use Berg if you want to pay thousands for a leaky new roof and have them boilerplate responses to get out of fixing them.
Reply from the business
Sorry your having issues agree should not be leaking if it’s the roof can you contact the office next week to discuss and give contact information can’t find you in data base by name thanks happy new year
- 1 out of 5GiGi Anderson-Truman5 years ago
We had a new roof & gutters installed 2 years ago. When questioned about the warranty the owner Tom Pierce was incredibly rude & very unprofessional! In spite of having a PhD, Tom felt the need to define what a noun & verb were in an email. Seriously? I’ve never been spoken to before by anyone let alone a lay person like this. Unacceptable & very derogatory. May I discourage any home owner from securing ANY work from this vendor. Questionable work standards & unprofessional communications- warrant all to search for another vendors who are kind & professional.
Reply from the business
Ms. Anderson-Truman, we are sorry to hear you did not have a 5-star experience with our team. We pride ourselves on our integrity and customer service. If you would like discuss your experience further, please contact our office at your convenience.
- 1 out of 5Kevin Schulz6 years ago
DON’T GIVE THESE PEOPLE YOUR MONEY!!!! I recently purchased a new home that had a Full Tear-Off about 14k in work done …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mr. Powers, we are sorry that you did not have a good experience with our team. We strive to provide the very best customer service. We would love to hear more about this, please contact our office.
- 1 out of 5BRYAN SCHULZ6 years ago
Will never do business with this company! Al is a very disrespectful and condescending individual.
Reply from the business
Mr. Schulz, we are sorry you did not have a 5-star experience with our team. We would love to discuss your experience further, please contact our office.
- 1 out of 5NICK DICOSOLA8 years ago
I had work done by berg, the employees that did the work were ok, but the owner and the sales people. need a lot of help . don't return calls, and don't show up on the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mr. Dicosola, we are sorry to hear you did not have a 5-star experience with us, we would love to hear more about your experience, please contact our office, we highly value our client’s time.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew24
- gutter replacement24
- siding20
- window installation10
- new shingles6
- fascia replacement4
- downspout replacement3
- quality of windows3
- patio door replacement3
- downspouts install3
- gutter leaf guard installation2
- double hung windows2
Other reviews we hold
14 more of the 119 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Leona Sandberg2 days ago
Berg Home Improvements did an excellent job on replacing our roof after the July 27, 2026 tornado that went through Downers Grove. Bob was wonderful to work with, very assuring, and accommodating with paperwork from our adjuster. Would highly recommend. Workers were courtesy and respectful of our property.
- 5 out of 5Art Singarajaha week ago
Didn't get any work done by them but Joe and Tom came around right after a storm. You're typically skeptical when someone rings your door asking to do a roof inspection. They checked and confirmed all is good with the roof and shared photos for my records. Appreciate the honesty and professionalism.
- 5 out of 5John Ford2 months ago
Had my roof shingles and gutters replaced. Nick was the sales representative and provided a reasonable and timely quote. Nick walked me through the timing, process, and shingle and gutter options and colors and made the process relatively …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the detailed review, John! We appreciate you taking the time to share your experience with our team. It's great to know that our crew was able to complete both your roof and gutter replacement efficiently while maintaining the quality workmanship and cleanup standards we strive for on every project. If you ever have questions about future home improvement projects or would like to learn more about our services, we invite you to visit our website.
- 5 out of 5Shriram Jakate3 months ago
We just had our roof replaced (May 11-12, 2026) by BERG. It was a wonderful experience throughout. After our first call, Bob from Berg came over for the estimate in a day or two. Bob was extremely knowledgeable and made time to explain the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for the stellar review, Shriram.
- 5 out of 5William Hoff3 months ago
We needed a roof replacement and were looking for a company we could trust. Berg Roofing did a great job on our roof from start to finish They delivered exactly what was promised at the price quoted, with no high-pressure sales tactics. We also appreciated that they provided a list of local homes with the shingle colors we were considering, which made the decision much easier. Working with Nick made the process simple and stress-free. He was responsive, kept us informed about scheduling, and clearly explained our options and pricing. On installation day, the crew arrived right on time, worked efficiently, and left the property spotless when they were done. Their workmanship was impressive. We’re extremely happy with the results and would confidently recommend Berg Roofing to anyone seeking reliable, high-quality service.
Reply from the business
Hi, William. Thanks so much for taking the time to write us a review.
- 5 out of 5Mark Wolfgram4 months ago
Have nothing but good things to say about John and his team at Berg. We had some siding which was torn off our home during a storm which needed to be repaired. It was difficult finding firms which even wanted the project... but John was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Mark, for your thoughtful and detailed review! We’re happy John kept you updated throughout the process and followed up after the additional storm—that level of care is very important to us. Thank you for trusting us with your Naperville siding installation needs and for your recommendation. We truly appreciate your support and are here anytime you need us again!
- 5 out of 5Jean Page4 months ago
We just had our roof replaced by Berg, and the crew did a fantastic job. Complete tear-off of the old roof, some decking replaced, all new flashing, new vents, new attic fan. Professional crew, clean-up was thorough. Nick was our …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for the stellar review, Jean.
- 5 out of 5Dominick Ens4 months ago
Worked with John O. for our new roof spring 2026. Very responsive, final bill was right at quote. Shared photos of any improvements that needed to be made as well. Was helpful during negotiation of home purchase. Highly recommend.
Reply from the business
Thank you very much for your review. Hope to see you again!
- 5 out of 5LUIS V Balcita6 months ago
John Oros and his team did an awesome job installing out whole house windows. From the very start of the project, John was very helpful and knowledgeable in advising us on the design and options available to us in choosing our windows. He was always available and took care of any issue immediately whenever one came about. The installers were very meticulous in the work they do and installed every single window and trim perfectly. We are very happy with the work they did and would not hesitate to recommend Berg Roofing and Windows for your home projects.
Reply from the business
Thanks so much for taking time out of your day to leave us a review.
- 5 out of 5Sarah9 months ago
We were referred to John for full window replacement in our 1940s home and are thrilled with the outcome. Our original windows (picture 1) were installed when the home was built and in bad shape and no longer helped insulate the house, so …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for the stellar review, Sarah.
- 5 out of 5Erin Ryan9 months ago
We had the roof, skylights, gutters, soffits and fascia replaced. Our contact at the company, John, was very knowledgeable from the first time he came out to give us a quote. My husband specifically wanted a ridge vent across the entire length of the roof and we had a situation at the corner of the house that required a bit of ingenuity with the gutter. Berg sent three different crews to our house due to everything we were having done. Everyone on site was courteous and thoroughly cleaned up the property when they were done. My husband has been a carpenter for 33 years. He originally started out building houses and had high expectations for this project. If he was satisfied then I am satisfied! Please note that the amount of money we were quoted is the amount of money we paid. There were no hidden charges. Communication with John was very easy. If I had a question while the crews were on site, he responded to me almost immediately. I will definitely recommend Berg home services in the future.
Reply from the business
Thanks so much for taking time out of your day to leave us a review.
- 5 out of 5Kent Gier9 months ago
Berg Roofing did excellent, high quality work. They replaced our entire roof 2 years ago. And they recently repaired our roof after it was damaged by lightning.I highly recommend Berg.
Reply from the business
Hi, Kent. Thanks so much for taking the time to write us a review.
- 5 out of 5Ann Filipskia year ago
Berg and our salesperson, Bob, did a major job for us replacing old cedar siding and then installing new vinyl aluminum siding, all new gutters, downspouts, fascia and soffit. They are also in progress with replacing our front entrance and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Ann. Thanks so much for taking the time to write us a review.
- 5 out of 5Nathan Troestera year ago
Berg was fantastic start to finish in replacing our roof and gutters. Nick was a pleasure to work with. The quote was quick, precise, and very reasonable. He’s incredibly responsive, even at odd times of the day and weekends. He answered …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Nathan. Thanks for your review. Glad to hear you had a great experience.
The latest post from this business
Posted by Berg Home Improvements to their own Google profile 2 months ago. Their words, not ours.
Every project starts with a conversation. We're here to answer questions and help you choose the right exterior solutions for your home. Visit our website to learn more. #LocalContractor #BergHomeImprovements https://bit.ly/2HyJvcp20 hours ago
What Berg Home Improvements says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…roofing Berg is your experienced, licensed, bonded and insured Illinois roofing…”
Insured
“…experienced, licensed, bonded and insured Illinois roofing company. Utilize our…”
Bonded
“…Berg is your experienced, licensed, bonded and insured Illinois roofing company.…”
States years in business
“…Windows Proudly Serving Illinois for Over 50 Years Free estimates roofing gutters…”
Free estimates
“…Call and schedule your free estimate with Berg Roofing today! read more…”
Their site also states: warranty offered.
Other roofers in Downers Grove
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Signature Property Solutionsgutter replacement, smooth process, home inspection5.0177 ratings0% one and two star(708) 663-8304 | 5.0 | 177 | 0%0 of 177 | (708) 663-8304 |
| AmeriPro Roofingroof replacement, siding, insurance claim assistance3.4139 ratings38.1% one and two star(630) 283-7294 | 3.4 | 139 | 38.1%53 of 139 | (630) 283-7294 |
| 123 Exteriorsgutters, siding replacement, hail damage assessment4.8128 ratings5.5% one and two star(630) 517-4771 | 4.8 | 128 | 5.5%7 of 128 | (630) 517-4771 |
| Windy City Skylightsskylight replacement, warranty explanation, estimate4.8116 ratings4.3% one and two star(630) 852-2600 | 4.8 | 116 | 4.3%5 of 116 | (630) 852-2600 |
| Lifetime Xteriorsprompt response, inspection, siding replacement5.074 ratings0% one and two star(630) 541-9092 | 5.0 | 74 | 0%0 of 74 | (630) 541-9092 |
| Main Street General Contractors Inc.insurance coordination, insurance claim assistance, responsive crew4.368 ratings17.6% one and two star(800) 510-1028 | 4.3 | 68 | 17.6%12 of 68 | (800) 510-1028 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 127 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 127, of which 119 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.