Roofing contractor
AmeriPro Roofing
3041 Woodcreek Dr, Downers Grove, IL 60515
- Google average
- 3.4
- Ratings counted
- 139
- One and two star
- 53 of 139(38.1%)
- Illinois median
- 1.7%
The first three are Google’s own figures for AmeriPro Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 76 | 55% | |
|---|---|---|---|
| 4 | 8 | 6% | |
| 3 | 2 | 1% | |
| 2 | 4 | 3% | |
| 1 | 49 | 35% |
Much higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 13 one and two-star reviews we hold, most recent first.
- 1 out of 5John Fiedler2 months ago
Very disappointing experience they will make promises and not follow through. They will send out a team that does not look professional contractor will not be on site for the roof. They will make mistakes and not fix it. Your materials you paid for will be taken at the end . They try to use least material as possible. Do not work with this company
Reply from the business
Hi, we’re sorry to hear about your experience and the concerns you’ve shared regarding communication, installation, and the overall process. This is not the level of service we strive to provide, and we take feedback like this seriously. We would appreciate the opportunity to review your concerns and better understand what happened. Please contact us at 877-266-8666 so our team can look into this further and assist you.
- 2 out of 5Michael Nadeau7 months ago
Garage Siding: I did not know that my trim would not be included in my siding project. I was not even offered that option, never mind that I thought it would be included. Now I have to get someone else to finish the job. With multiple weeks of rescheduling and this misleading omission, I will not work with AmeriPro again.
Reply from the business
Thank you for your feedback, Michael. We apologize for the confusion regarding the scope of the siding project and understand how frustrating that can be. We appreciate you sharing your experience, as it helps us improve communication moving forward. If you’d like to discuss this further, you can reach our team at 877-266-8666.
- 1 out of 5Angie Williams7 months ago
BEWARE! We were approached at home regarding our roof, we knew we needed to get it replaced, no biggie. The gentleman that came said we also had damage to our siding, that he would take pics and submit, in August 2025 we had our roof replaced, and no word about the siding. To make a very long story short, 3 supervisors from Ameripro said we had damage to the siding, and have been fighting with our insurance company, in December 2025 our insurance company wanted to do a reinspect, along with Ameripro rep. Michael Hughes, when he came out he had no idea why he was there, no notes in our acct. Michael went against us, and told the insurance inspector that the damages were mechanical, this was after Joe took samples of our siding to send to the insurance company. Our adjuster from the insurance called to let us know they have denied our claim, due to being mechanical per Ameripro Michael Hughes. Ameripro should never tell a customer one thing, then have one of their people come out, and go against what was previously said and done. Now because of Ameripro we have more damage to our property, and now they can not match the siding that they took. We will be contacting an attorney, since this is their error. DO NOT TRUST THESE PEOPLE, RUN AWAY IF THEY COME TO YOUR DOOR!
Reply from the business
We’re sorry to hear about your frustration and understand how upsetting this situation has been. We take concerns about communication and consistency very seriously, as that is not the experience we aim to provide. Insurance claim decisions ultimately rest with the carrier, and damage determinations can vary between inspections and adjusters. That said, we would appreciate the opportunity to review your account internally, including prior inspections, notes, and communications, to better understand what occurred. Please contact our office directly at 877-266-8666 so we can look into this further and address any outstanding questions.
- 1 out of 5william balasa9 months ago
Was not happy with Joe the estimator or with Char at the main office. I was over, promised that I would receive the roof, gutters and siding When, in fact when I finally got a hold of adjuster was told that the siding would not be allowed, But when I spoke to Joe, he said he was gonna try to get it into the estimate Then I had to pay an $1800 cancellation fee. Was not happy with the whole process.
Reply from the business
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. Our goal is always to provide clear communication and support throughout the process. While our team can assist you in the inspection … More
- 1 out of 5Samantha Bernotusa year ago
I only gave one star, because zero is not an option. Absolutely horrible customer service experience. From the beginning, very unorganized, an emergency tarp for a leaking roof took a week to get, that was in May. Then, I was passed through three different reps before someone would finally assist me. I was repeatedly told "the back office will fight for every penny", yet I had to send the insurance the invoices for the tarp and permits, as they never did. To make it worse, once the job was completed, they tried telling me that I owed them another $11k, which was wrong, and it took over 2+ months to get corrected. My insurance agent and I called, sent emails and was completely ignored, yet the threatening texts about an account past due and liens, when I was waiting for them to correct the invoice and send the finalized details to the insurance. Once they finally did, my insurance reviewed it and I just received the check from them a week ago (11/23). I am also dealing with my mother in the ICU and informed them that I am doing my best to balance all things, but then they send someone else after me, Tomas, who basically spoke to me like I am some sort of pathetic individual, that is beneath him, when all I asked was to allow me to pay the last remaining $1000 over a few months. You thought I asked for a kidney or something, just the most disgusting experience I have ever had with a vendor. I do not recommend them and if they would like to think or suggest I am exaggerating at all, well I am currently a law student and documented every last piece of communication, attempt at communication and snarky emails back from this vendor to prove it.
- 1 out of 5Madison Dugala year ago
Hello future customers of AmeriPro's, Do not hire them. They did not stand by their workmanship issues and blame the customer for the issue. Now I have to hire an attorney to solve the issue because I have mold from them not properly ventilating after they replaced the roof.
- 1 out of 5Bradley PuklinEdited a year ago
Updating review as I was not satisfied with my warranty experience.
Reply from the business
Hi Bradley, we’re sorry to hear about your concerns with the warranty experience. We want to make things right and ensure you’re fully satisfied. Please reach out to us directly at 877-266-8666 so we can discuss the details and find a solution that works for you.
- 1 out of 5TRAVIS WILLIAMSa year ago
This has been the worst experience, the lack of communication by their team is horrible. We received estimate and gave our deposit, turn around was suppose to be two weeks tops. It's been a month and the job still isn't complete. Called the …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement20
- siding13
- insurance claim assistance10
- hail damage repair7
- new roof7
- gutter replacement6
- warranty5
- no pressure sales3
- permit handling2
- shingle installation2
- free inspection2
Other reviews we hold
14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5Brian Robinsona week ago
Their inner company communication is poor which confused me and put me in a bad spot; but they got my roof tarped in less than two days after the storm, so, awesome job! Thanks Heather!
Reply from the business
Thank you for sharing your experience! We’re glad Heather was able to help get your roof tarped so quickly after the storm and provide support when you needed it most. We appreciate your feedback regarding communication as well and will … More
- 5 out of 5Jose Sandovala month ago
Claudia and Erik provide excellent service and are very kind. They do a great job. Excellent work!
Reply from the business
Thank you for your wonderful review! We're so glad to hear Claudia and Erik provided excellent service and made such a positive impression.
- 5 out of 5Frank Polivka7 months ago
We had storm damage to our siding, roof and gutters. Mike Ricci came by and met with our insurance company. He explained the process and it went according to how he explained it. Ameripro dealt with the permits and our insurance company for …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Frank! We appreciate the recommendation and are glad to hear you had a great experience with Mike and AmeriPro Roofing!
- 5 out of 5Mark Haugen10 months ago
Mike and the Ameripro team did an excellent job with my roof. They did the whole tear off and new roof in one day, plus a new sky light. In addition, they worked hard with my insurance company to get me the most amount of money possible I would highly recommend Ameripro!
Reply from the business
Thank you, Mark! We appreciate the recommendation and are glad to hear you had a great experience with AmeriPro Roofing!
- 5 out of 5Jason Wallacea year ago
AmeriPro is as professional as they come!
Reply from the business
Thank you so much, Jason! We’re thrilled to hear that the team made such a positive impression. … More
- 5 out of 5Renee Lakea year ago
AmeriPro Roofing was a great company to work with. From the start, Michael took the reins and helped me battle my insurance company for full coverage. He definitely knows his job. He was communicative in every step of the way, always available to answer questions I had. Followed up during the construction and even after the job was completed. Highly recommend!! Thanks for everything Michael!!
Reply from the business
Thank you, Renee! We're glad to hear Michael provided such dedicated support throughout your project and that the crew delivered quality work with a clean finish. We appreciate your recommendation and are happy we could help get your home taken care of!
- 5 out of 5Dawn Smitha year ago
Our roof had hail damage and Our home owners insurance refused to pay for it. Ameripro went above and beyond returning multiple times to Our home to meet with insurance adjusters. We only had to pay our deductible. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Dawn! We're honored by your kind words about Michael and thrilled he could be such a dedicated advocate for you. It means a lot to us that you feel valued and supported every step of the way.
- 5 out of 5Ritchie Coatesa year ago
We really enjoyed the whole process start to finish of having our roof replaced. The service was fast accurate and best of all...professional! Highly recommend this company to anyone. Very reliable, hard working team spirit.
Reply from the business
Thank you for the fantastic review, Ritchie! We’re so glad you enjoyed your roof replacement! We appreciate your recommendation and your trust in AmeriPro Roofing!
- 2 out of 5Jacquie Quicka year ago
My experience with Ameripro was subpar. The siding job they did on my house was sloppy, visibly unlevel, and unfinished. They overcharge. The communication was a joke. The crew showed up unannounced several times to my home, after I repeatedly asked them to notify me beforehand. The quality assurance manager, Cathy, is a gaslighting liar. She gave me false excuses for why things ended up the way they did then tried to force me to pay even though the work was not done properly, she questioned my character, and then in the same conversation would make sure to reassure me that she is only trying to help. She also emailed me a contract and told me I had to sign it before the crew could come back to finish work. This contact stated several things, but the thing that struck me was that it would prevent me from writing a negative review (spoiler alert, I did not sign it!). The crew supervisor, Riley, is incompetent and also a liar. After voicing my frustrations on his last visit with his crew and work still not being completed properly, he then went back and told *whoever* at the company that I told him and his crew to leave my property and not come back, which was a lie. So then I received a certified letter threatening to report me to credit reports and put a lien on my home because of that. Finally they sent Matt and his crew from Milwaukee to assess things. They took down and reset all of the siding so it was level and finished the siding properly. They went above and beyond, touching up areas of my home with paint and added a cover on our electrical conduit. Matt and his Milwaukee crew are the only reason I added a 2nd star to this review. I wish I could rate them separately because it was a night and day experience from the local Ameripro crew here in my area.
- 5 out of 5michael pergolaa year ago
I had the pleasure of meeting two of the most professional and knowledgeable men in the business. Michael and Stu inspected my roof and told me everything was fine and needed no work done at all! I’m not used to such honesty and integrity. I will call them in the future for all my roofing needs and concerns.
- 1 out of 5Santa Raia year ago
Avoid this company. You guys get a cheaper and better company. This company is very expensive.
- 5 out of 5Diane Appelhansa year ago
I was referred to AmeriPro by my brother. I called, set up an appointment for someone to come and look at the roof damage. Mike Ricci showed up. Went on the roof, went into the attic and sat me down to explain the damage. We then called my …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Chrisa year ago
Beware of Predatory Practices – Stay Away! I would strongly caution anyone—especially seniors—against doing business with …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Nathan E.a year ago
I kept getting solicitation calls from the company. I called the number back and they said Hello and used my brother name. I informed them they had the wrong person that I do not live in Illinois or own my own home I rent. The gentleman who didn't give a name then wished me a good weekend but completely changed the pitch of his voice and made fun of my voice. He was extremely unprofessional. I would not recommend this company due to one bad employees extremely unprofessionalism.
The latest post from this business
Posted by AmeriPro Roofing to their own Google profile 7 months ago. Their words, not ours.
Noticed Missing or Damaged Shingles? Even a few missing shingles leave your roof vulnerable to water infiltration and structural damage. Our expert technicians provide fast, affordable shingle replacement that matches your existing roof and restores complete protection. We use premium materials and proven techniques to ensure seamless repairs that blend perfectly and last for years. Don't wait for leaks - restore your roof's protection now. Find out more about our shingle replacement services!3 days agoLearn more
What AmeriPro Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…In addition to our exceptional licensed residential roofing services, we have…”
Insured
“…Local Experts Licensed & Insured Top-tier Manufacturer Certifications…”
Warranty offered
“…Warranty coverage: Legitimate roofing…”
States a founding year
“…Services Over 125,000 Happy Customers Since 2000 Schedule Your Free Inspection Does…”
Free estimates
“…for: 447-210-2898 Contact US Schedule Free Inspection Toggle Navigation Residential…”
Financing available
“…Yes. AmeriPro offers financing options to help make your project more…”
Family owned
“…of Service | Sitemap AmeriPro is a family-owned business, specializing in storm and…”
Other roofers in Downers Grove
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Signature Property Solutionsgutter replacement, smooth process, home inspection5.0177 ratings0% one and two star(708) 663-8304 | 5.0 | 177 | 0%0 of 177 | (708) 663-8304 |
| 123 Exteriorsgutters, siding replacement, hail damage assessment4.8128 ratings5.5% one and two star(630) 517-4771 | 4.8 | 128 | 5.5%7 of 128 | (630) 517-4771 |
| Berg Home Improvementsprofessional crew, gutter replacement, siding4.8127 ratings4.7% one and two star(630) 484-6238 | 4.8 | 127 | 4.7%6 of 127 | (630) 484-6238 |
| Windy City Skylightsskylight replacement, warranty explanation, estimate4.8116 ratings4.3% one and two star(630) 852-2600 | 4.8 | 116 | 4.3%5 of 116 | (630) 852-2600 |
| Lifetime Xteriorsprompt response, inspection, siding replacement5.074 ratings0% one and two star(630) 541-9092 | 5.0 | 74 | 0%0 of 74 | (630) 541-9092 |
| Main Street General Contractors Inc.insurance coordination, insurance claim assistance, responsive crew4.368 ratings17.6% one and two star(800) 510-1028 | 4.3 | 68 | 17.6%12 of 68 | (800) 510-1028 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 139 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 23 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.