Onyx Roofing & Construction

The only one or two-star review we hold for Onyx Roofing & Construction.

• 2 out of 5Traci Gamblea month ago

  Incorrect screw size used causing screws to poke through all over. Nails missed the cross bars and were sticking out everywhere. Instead of replacing boards that fell out during old roof removal a foam was used causing boards that remained in place to bulge out. Instead of replacing broken rotten fascia a new board was fastened to the rotten wood. Overall not very good quality work for spending over $10k

• roof replacement10
• new gutters4
• nice crew4
• clean up4
• estimate process3
• inspection attendance2
• polite staff2
• fantastic job2
• guidance2

14 more of the 48 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Randi Lunaa week ago

  We recently used Onyx Roofing to replace our roof in Old Hickory, TN. We worked directly with Ron Cruz and the experience was exceptional! From the first meeting everything was clearly explained, quickly scheduled, continuous comminication and the work.was completed.on time. The efficiency of the crew was amazing!! They arrived on time each day, worked diligently (in 100 degree heat I might add) and were a joy with which to work. All of our expectations were exceeded! If u r in need of a new roof, I highly recommend u contact Onyx Roofing. You will not be sorry!!

• 5 out of 5Katie Wyliea month ago

  Ron was the MVP of our real estate transaction. Finding a roof replacement solution that worked for both the seller and the buyers (my clients) took some creativity and Onyx helped us get it done. But Ron went above and beyond to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We really appreciate you taking the time to share this. That deal definitely had a few moving parts, and we’re glad we could help find a solution that worked for everyone involved. Ron takes a lot of pride in making sure communication stays clear and that things keep moving, even when unexpected issues pop up! Thanks again for trusting Onyx to be part of the process. We’re always here if you or your clients need anything down the road.

• 5 out of 5Mike Kufela month ago

  I would recommend to anyone who needs their roof replaced to make sure to get a quote from Onyx! I need a replacement for my 7,700sf roof. Not only was the quote competitive, but Jason came out and walked us through the whole process. This …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words and for trusting us with your home. We know going through an insurance claim can feel overwhelming, so it means a lot to hear that James was able to walk you through it and make the process smooth! If you ever need anything down the road, we’ve got you covered. Thanks again for choosing Onyx!

• 5 out of 5Kimberly Twilleya month ago

  Ron at Onyx Roofing was wonderful to work with. He was helpful, always on time, and was there for every inspection. If we needed anything, he was a text or phone call away. We had our roof and gutters replaced from a storm. We couldn't be happier with our experience with Onyx and will defintely recommend them!

• 5 out of 5Kavonte Cottrella month ago

  Awesome company to work with. Brad matherly is by far the best. Would recommend 10/10 times!!!

  Reply from the business

  Thank you so much for the kind words! We’re glad you had a great experience working with us.

• 5 out of 5Mark Gullette2 months ago

  We had hail damage. Our roof and gutters needed to be replaced. Ron Cruz did the initial inspection. The man is persistent, and very professional and knowledgeable. He worked with the insurance adjusters (3) to determine the extent of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mark, thank you for the great review and for trusting us with your home! We know how frustrating the insurance process can be, so we're glad Ron was able to step in, stay persistent, and make sure everything was handled properly. He truly represents what Onyx stands for—doing what we say and following through. We’re grateful for your business and are here anytime you need us. — Hayden Wetherington Owner, Onyx Roofing & Construction

• 5 out of 5Kadyn Barrett2 months ago

  Brad is awesome to work with. Great and speedy customer service. 10/10 would recommend working wirh him and his team!

  Reply from the business

  Thank you for the great feedback!

• 5 out of 5Matthew Vought3 months ago

  Fantastic, fast & friendly service! I met James at a barbershop & told him about my roofing needs. He called his team immediately then let me know that someone would be on their way to my house shortly to take a look. Brad was at my house …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Matthew! We appreciate you!

• 5 out of 5Bill Szymborski3 months ago

  I have personally installed several roofs in the past so I know a thing or two about the processes involved. I am just too old to desire to do it again. So I asked James for an estimate. He gave me a straight forward, per square (100 square …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much Bill. You're review means so much to us! We were happy to help and the new roof looks amazing! Great color choice!

• 5 out of 5Upper Cumberland Living3 months ago

  Amazing job and appreciated how clean they left everything

  Reply from the business

  Thank you!

• 5 out of 5Josh Steelman4 months ago

  Ron is professional and had great communication throughout. A+ quality and experience!

• 5 out of 5Miller Roloson5 months ago

  Ron Cruz with OnyxRoofing was great to work with. Came to our home and showed us several roofing color options, as well as gutter information. We are very pleased with our new roof & Gutters.

• 5 out of 5Angie5 months ago

  If you’re looking for a dependable roofing company I highly recommend reaching out to Onyx Roofing & Construction! I’ve found them to be super helpful and extremely prompt in their communication. It’s rare to find a business so dedicated to the community. Plus, I love seeing their decked out branded Teslas around Mount Juliet!

  Reply from the business

  Thank you so much for the amazing review! It means a lot to hear that our team—and even our Teslas!—left a great impression. We truly appreciate your support and recommendation!

• 5 out of 5Richard6 months ago

  Great company made up by great people.

  Reply from the business

  Thank you Richard! We appreciate the Review.

Employee Spotlight: Alfredo Alfredo is the guy making sure every job runs the way it should. He keeps our crews on schedule, holds the standard on every site, and makes sure each property is left clean and taken care of. This is the level of execution our clients count on—and Alfredo delivers it every day.Mar 20, 2026