Roofing contractor
One Call Roofing, LLC
5224 Creekside Loop, Birmingham, AL 35244
- Google average
- 4.8
- Ratings counted
- 422
- One and two star
- 23 of 422(5.5%)
- Alabama median
- 1.6%
The first three are Google’s own figures for One Call Roofing, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Alabama roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 393 | 93% | |
|---|---|---|---|
| 4 | 6 | 1% | |
| 3 | 0 | 0% | |
| 2 | 3 | 1% | |
| 1 | 20 | 5% |
Higher than most — the typical roofer in Alabama sits at 1.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 19 one and two-star reviews we hold, most recent first.
- 1 out of 5Kim Lewis2 months ago
I was under warranty for my roof that now has leaks and issues and when I reached out to the company and found out the company has closed!!! I got some sob story about the owner getting cancer and closing the business and was basically told “Sorry but we’re closed. There’s nothing we can do.” We spent upwards of $17k on a new roof and was given the guaranteed of a “Five Star Warranty.” We were given no warning or communication about the company closing. HORRIBLE BUSINESS!
- 1 out of 5Leigh Webba year ago
One Call put on my roof. There are some problems that need to be fixed that are under warranty. I've been calling them for over a month. They do not return calls. Found from a mutual friend they are going bankrupt- not paying workers or …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Lord VoldemortEdited a year ago
I've a contract with them. They've taken my money and refuse to return any calls. My roof was promised four months ago. I want my money back
- 1 out of 5Anna Vogta year ago
This company requested a 50% deposit before starting the job. After taking our payment, they never showed up and have since stopped responding to our calls. I strongly advise against hiring them.
- 1 out of 5Amanda Littlejohna year ago
I had a contractor, who came to fix my roof, he was supposed to put some tarp on my roof, he did a horrible job, the tar didn't even last a month, the tarp flew 😭 of my roof, that was the worst job ever done, it looks like he was in a hurry, I wouldn't recommend him ever, his name was trey. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Brendaa year ago
They did our roof and we found handfuls of nails in the driveway and the yard. They came back to scan for nails and days later we still found l9ts of roofing nails all over the yard. Very sloppy guys.
- 1 out of 5Cynthia Little2 years ago
This company has been very difficult to work with. My job was delayed over and over again since January. My son made a call to see what the problem was in getting my roof replaced and they were out to my home to measure that day (4 months …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Shelby Sandlin4 years ago
One Call did a roof for me a few months back. Upon entering the attic I noticed the dryer vent was blowing into the attic. I asked them to come fix it, some guy came and looked and claimed to fix it. He didn’t. They come back again, tell me …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate43
- experienced crew23
- courteous staff9
- metal roof installation6
- storm damage repair4
- new roof installation3
- chimney cap replacement2
- professional install2
- deck repair2
- no upselling2
Other reviews we hold
14 more of the 391 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5JaRon Thomasa year ago
This is an apology to One Call Roofing from and earlier review that I posted. One call is an amazing company that stands behind their work. Hopefully except my apology for the review from earlier. Best Roofing Company In The Business!!!!
- 5 out of 5Matthew Coopera year ago
Steve was quick to come out and give an estimate. We were able to get the proper ventilation in the attic. Appreciate the communication throughout the process as well.
- 5 out of 5Paige Carter2 years ago
Steve and his team did a great job on the roof of our house and detached garage! They were efficient, cleaned up everything and the roof looks great! Highly recommend!
- 5 out of 5KWills2 years ago
Great experience with One Call Roofing. Steve was prompt, courteous and professional. Very satisfied with the work.
- 5 out of 5Will Canary2 years ago
One Call was great to work with! They promptly scheduled a quote meeting and then subsequent required work for the following week. The work was done well, pricing fair, and they didn't try to upsell. Would highly recommend to anyone looking for an honest roofing contractor that isn’t just going to try to sell you a new roof.
- 5 out of 5Johnny Whitten2 years ago
One Call first replaced a chimney cap that had eroded and was allowing wasps into my house! They did such a good job, I called them to inspect and repair some siding and trim damage along the roofline of my house. The trim and siding was improperly installed following a roofing job about 8 years ago which resulted in some rotting. Steve and his guys are super nice, very punctual and do fantastic work! I highly recommend One Call!
- 5 out of 5Long Le2 years ago
High quality work done quickly and efficiently at a fair price. Would recommend to anyone needing work done on their homes, both exterior and interior.
- 5 out of 5Josh C2 years ago
Had a roof leak and water entering the house. Steve came out the same day to evaluate it and we got a quote immediately. It was a fair price for the quick turnaround and work required. Javier came out to fix it the first day the rain stopped. Used them for an emergency repair but plan to work with Steve and Javier in the future. Honest and knowledgable people.
- 5 out of 5Barry Smith2 years ago
I loved doing business with One Call Roofing. They were easy to work with and always available to talk too. They did a very professional job on repairing my roof from wind damage.
- 5 out of 5Jim Williams2 years ago
I have used One Call Roofing for all of my roofing work. Most recently was my front porch roof. Javier stayed on the job after dark using lights to ensure the job was completed so my painters could finish their work. I have always been very pleased with the quality of work.
- 5 out of 5Adam Stacey2 years ago
One Call is a great company if you ever need roof work done. Their team is fast, professional, and will make sure you are happy with their work. I highly recommend them to anyone.
- 5 out of 5Mark Schreiber2 years ago
Terrific service, high quality workmanship and super nice people. Very pleased I chose them to repair my gutters!
Reply from the business
We're glad that you are happy, Mark!
- 5 out of 5Philip costa2 years ago
Reached out to One Call to fix some storm damage on my roof. While on the roof they took pictures of the problem areas to show me. They also checked the whole roof for any other issues. Once we agreed on what work was done, they came out immediately to complete the work.
Reply from the business
Thanks Philip! That's exactly how a storm damage roof repair is supposed to go.
- 5 out of 5Philip Scordino2 years ago
Quick response when I called for an estimate during the recent bad weather. Repair was completed when scheduled. Everyone I dealt with including the technician was friendly and cooperative.
Reply from the business
Thanks, Philip! After a storm passes and roof damage or roof leaks are detected, it's always best to get them address right away.
What One Call Roofing, LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…repair or a roof replacement, hiring licensed, insured, and reputable Roofing…”
Insured
“…a roof replacement, hiring licensed, insured, and reputable Roofing Contractors in…”
States years in business
“…and Replacement When your roof is more than 15 years old, suffers storm damage, or is…”
Free estimates
“…Request A Free Quote Professional. Reputable. Trusted. The…”
24/7 emergency call-out
“…We're available 24 Hours a Day and Every day of the year. We serve…”
Mentions the BBB
“…Our real roofing customer reviews, BBB A+ rating, and Google Customer reviews make us…”
Their site also states: warranty offered.
Other roofers in Birmingham
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Cardinal Roofingthorough inspection, insurance claim assistance, easy process4.81,001 ratings3.4% one and two star(205) 377-8400 | 4.8 | 1,001 | 3.4%34 of 1,001 | (205) 377-8400 |
| Blue Angels Roofing Birminghamleaking, roof replacement, insurance claim assistance4.8436 ratings4.1% one and two star(205) 810-1418 | 4.8 | 436 | 4.1%18 of 436 | (205) 810-1418 |
| Hinkle Roofingestimate, inspection, professional report4.7223 ratings8.1% one and two star(205) 844-4880 | 4.7 | 223 | 8.1%18 of 223 | (205) 844-4880 |
| Under One Rooffuture projects, siding, chimney repair4.9211 ratings2.4% one and two star(205) 531-4948 | 4.9 | 211 | 2.4%5 of 211 | (205) 531-4948 |
| Hyde Roofingquick inspection, insurance claim assistance, storm damage repair5.0180 ratings0% one and two star(256) 221-5743 | 5.0 | 180 | 0%0 of 180 | (256) 221-5743 |
| Reeder Roofing LLCinspection, personable staff, thoroughness4.9151 ratings1.3% one and two star(205) 209-3870 | 4.9 | 151 | 1.3%2 of 151 | (205) 209-3870 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 422 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 422, of which 391 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.