Roofing contractor
Nutmeg Roofing Company
554 Boston Post Rd #163, Orange, CT 06477
Listed under New Haven, CT
- Google average
- 4.7
- Ratings counted
- 69
- One and two star
- 5 of 69(7.2%)
- Connecticut median
- 1.1%
The first three are Google’s own figures for Nutmeg Roofing Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Connecticut roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 64 | 93% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 5 | 7% |
Higher than most — the typical roofer in Connecticut sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for Nutmeg Roofing Company, most recent first.
- 1 out of 5Adam WallerEdited a day ago
Today, August 17, 2026, I filed a formal complaint with the state of Connecticut demanding a refund or a rebuild of the faulty roof that Sonny Michell and nutmeg roofing installed. After a certified letter from August 5 demanding the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Adam we carefully explained to you that the roof would not work, after all it is a plastic roof, against my advice you still wanted us to do the roof. The only mistake we made is working for a person like you.
- 1 out of 5Mj Wrenn10 months ago
Waited for 2 hours - being told “in 20 minutes” twice after I inquired. Obviously, I was being given the run around as no company could “under estimate traffic” by 1 1/2 hours. My appointment was for after 4 not 4-6 and in texts’ If you think of any ‘ He Anytime doctor , I am out of my office company stated One other thing I remember it would be there about 4:30, then in another 20 minutes then another 20 minutes …. Company admitted in text that it had lied about being stuck in traffic. And became abusive when it learned I had filed a poor review. I will happily send copies of their admission and texts.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mj we had an appointment between 4:00/6:00 we showed up at 6:04 due to traffic and called you and explained that to you. A 25 minute drive took us over two hours. You threatened to call the police and have us removed from your property because we showed up 4 minutes late. We apologized numerous times. Being a roofer is hard enough let alone being threatened for trying to help you fix your roof.
- 1 out of 5Cynthia Thorne2 years ago
I cannot rate the quality of this companies work as they did not afford me the opportunity. I called to inquire about service, was told they could possibly send someone out the same day. I never heard from them again! No call, no show.
Reply from the business
Cynthia, we apologize for not getting back to you. We misplaced your phone number, if you could please give us a call we can schedule an appointment.
- 1 out of 5thadeous mckoy3 years ago
Wanted a estimate on my small roof ranch in New Haven, never came out to quote , unprofessional. disappointed
Reply from the business
You must have the wrong company, Because we don’t have any records of a thadeous mckoy. But if you want an estimate would would be more then happy to help you.
- 1 out of 5Jean ScottEdited 3 years ago
I'm sorry to say I need to revise this review. Nutmeg Roofing did respond promptly, but it turned out they misdiagnosed the source of the leaks and slapped on a fix that had nothing to do with the problems. When their own foreman inspected to see what had gone wrong, he himself said it was a "bad job" - his words. Nutmeg did not offer a proper repair or even a partial reimbursement - only a tarp-up at full price, which I even considered, but then I couldn't get a call back. I paid thousands of dollars for essentially nothing - definitely feel like I got played.
Reply from the business
Jean, we spoke on the phone briefly, you asked me if I was ghosting you, I told you no I am not ghosting you, If you call me I will answer. We also discussed that you needed a new roof, not just a repair, but you told me that you couldn’t afford a new roof. So we did a repair. It did continue to leak, but I also explained that by just repairing your roof, your just placing a bandage on a broken arm. You argreed and said that you understood that. I told you that I’d be willing to repair the roof for free. To help you out which you stated that you didn’t want too. I’d still be willing to repair the roof for free to help resolve this situation.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- quick response9
- respectful staff8
- answering questions6
- quick estimate4
- chimney flashing repair3
- punctual crew3
- skylight repair3
- gutter guards2
- daily cleanup2
- snow removal2
- quick start2
Other reviews we hold
14 more of the 66 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Vincent DeFrancescoa month ago
Extremely responsive and fast! Answered all of our questions in an emergency situation.
- 5 out of 5Emily Milavskya month ago
Fast and efficient repair on our leaking roof. They even worked in the rain.
Reply from the business
Emily thank you for the honest feedback on our company. We appreciate your business.
- 5 out of 5Kenndra Queena month ago
The roofing professionals were reliable, honest, and highly skilled. They quickly repaired the damaged areas and ensured the roof was fully secure before finishing the job. Their dedication to quality workmanship and customer satisfaction truly sets them apart.
Reply from the business
Thank you Kendra!
- 5 out of 5George D2 months ago
Great work and communication. I recommend.
Reply from the business
Thank you George.
- 5 out of 5New England Recycling3 months ago
We recently had a new roof installed by Nutmeg Roofing and I am extremely pleased with their work! …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks guys
- 5 out of 5Johnny Amendola5 months ago
Sonny was an absolute pleasure to work with. He was able to provide same day turnaround for an emergency after an ice dam caused a leak (on a saturday!) working into the night to get the job done before the blizzard. Extremely happy with the service and communication. Highly reccomend contacting Nutmeg for all roofing needs!
Reply from the business
Thank John, We appreciate the feedback. We’ll see you soon!
- 5 out of 5Reuben Malkiel6 months ago
Sunny is a straight forward honest gentleman…got the job done right and fast! Would recommend all day, every day !
Google cut this review short. The full text is on their Google profile.
Reply from the business
Reuben, thank you for you honest feedback. We appreciate your business.
- 5 out of 5Mark Links6 months ago
Terrific snow and ice removal service on my roof. wonderful work by the nutmeg roofing team! Would highly recommend - professional and responsive
Reply from the business
Mark thank you for your review. Looking forward to see you in the spring.
- 5 out of 5Joe Owner6 months ago
Sonny at Nutmeg Roofing is the Top Dog at Snow Removal! Thanks for ALL your help and we look forward to working with you MORE in the future!
Reply from the business
Joe thank you for the opportunity.
- 5 out of 5michael demarkey9 months ago
I have a stamped asphalt driveway by DaVinci Driveways I had some cracks appear my wife and I had called numerous Driveway co. Plus the company that installed it they were out of business and the other company I called would not touch it …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Joseph Frederick9 months ago
fast response and professional. Very happy with the repairs made to my chimney flashing and roof
Reply from the business
Thank you Joe!
- 5 out of 5Jarrett Michaels10 months ago
I needed a partial roof replacement after having a water leak during a storm. Sonny picked up the phone on the first call, came out to asses, gave me a quote and had me on the schedule for later in the week. Sonny and his crew were very easy to work with, answered all of my questions, and was very up front about the costs and any potential concerns. The job was completed in a timely manner and looked great. His crew did an excellent job cleaning up and taking care of my lawn/shrubs. Even was able to clean out some gutters as a courtesy. It was a pleasure dealing with Nutmeg Roofing.
Reply from the business
Jarrett, it was a pleasure working with you. You make our job easier. Thank you for trusting Nutmeg roofing with your home.
- 5 out of 5Marc Polanskya year ago
I needed a roof replacement or insurance would drop my home policy. Sonny picked up the phone on the first call, and I had an estimate in less than 15 minutes. That evening he came over to check out the job, we signed some paperwork, and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Marc thank you for the great feedback and thank you for trusting nutmeg roofing with your home.
- 5 out of 5Lina year ago
Fast to respond, did an excellent job replacing our gutters and downspouts at a reasonable price. Highly recommend.
Reply from the business
Lin, thank you for your business it was a pleasure working for you.
The latest post from this business
Posted by Nutmeg Roofing Company to their own Google profile 19 days ago. Their words, not ours.
A properly functioning gutter system helps direct water away from your property and reduces potential damage. Nutmeg Roofing Company offers gutter solutions designed to support effective drainage and long-term performance. Our team helps property owners choose options that fit their needs and budget. Many homeowners in Orange, CT, trust us for dependable gutter installation and replacement services. Schedule your gutter service with us today. #GutterInstallation #WaterManagement #HomeProtectionJul 3, 2026Learn more
Other roofers in New Haven
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Brown Roofingroof replacement, answering questions, courteous staff4.91,085 ratings2.2% one and two star(203) 463-5545 | 4.9 | 1,085 | 2.2%24 of 1,085 | (203) 463-5545 |
| Pro Exteriors LLCsiding repair, courteous staff, professional crew4.9446 ratings1.3% one and two star(203) 909-8075 | 4.9 | 446 | 1.3%6 of 446 | (203) 909-8075 |
| Skyway Roofingcompetitive pricing, new roof, responsive staff4.9336 ratings2.7% one and two star(800) 463-7490 | 4.9 | 336 | 2.7%9 of 336 | (800) 463-7490 |
| New England Roofing & Home Repairestimate, gutter replacement, helpful office4.8109 ratings3.7% one and two star(203) 795-3947 | 4.8 | 109 | 3.7%4 of 109 | (203) 795-3947 |
| Storm Shield Roofing LLCsiding, gutter repair, personable staff5.085 ratings0% one and two star(203) 754-3071 | 5.0 | 85 | 0%0 of 85 | (203) 754-3071 |
| SALINAS ROOFINGgutters, gutter replacement, fair pricing4.876 ratings3.9% one and two star(203) 815-6002 | 4.8 | 76 | 3.9%3 of 76 | (203) 815-6002 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 69 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 69, of which 66 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.