NuHome Exteriors

8 of the 17 one and two-star reviews we hold, most recent first.

• 1 out of 5Cristie DeVossEdited 8 months ago

  When you hire this company, they aggressively solicit your neighbors. They go door to door. They call people's phones to telemarket. They do not respect requests to stop. It's a terrible pitch, too, about how they're offering a free …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This is now the 8th time you post the same review.It's evident what you're trying to do. We have already apologized to you multiple times for simply doing our job. You say you're not interested in the "back and forth" yet here you are AGAIN You've posted this about 8-10 times. We reponded kindly and tried to understand your situation. But it's become very clear after 8 times of reading the same thing over and over, you just want to make sure your review is the "newest". We won't respond again. We truly apologize for any problems you're facing that have caused you to behave this way towards people who have been nothing but nice, professional, and understanding towards you. We will pray for you. I know this may be hard for you to do but please stop harassing us at this point. We will be reporting this behavior to Google and the proper authorities. Hello Cristie! We are so sorry to hear you're disappointed with us. According to our records, it looks like you or your spouse had contacted us to get a free quote on Hardie siding, but unfortunately, we were never able to provide you the estimate. One of our representatives, Patrick, was simply calling you back to reschedule. Once again, we're sorry for the misunderstanding. If you would like to discuss this further, please give me a call at 703-273-0101.

• 1 out of 5Cory Browna year ago

  Ugh. What a terrible customer service experience. Googled "window replacement woodbridge" , as I need a full window replaced in front of my new home . Got back a rude response stating to find another contractor. Then received another one within minutes saying the same - here it is cut and pasted: "NUHOME EXTERIORS, INC. wrote: Please contact another provider that can help. Thanks! Thanks, NUHOME EXTERIORS, INC." So why have an entire website page dedicated to windows and window replacement if you dont want to actually do the work? Why advertise ( I called from a paid ad of theirs) if you dont want to actually replace a window in woodbridge? Guess my 1 window job was too small.....gross. 1 star at best.

  Reply from the business

  Hello Ms. Brown, We are so sorry to hear you had a bad customer service experience. We recently implemented a new AI chat service so are still in the process of fine tuning it to better serve our customers. We have made efforts to contact you directly to personally apologize. Please feel free to give me a call at 703-261-6789 so we can work towards resolving this issue. Your feedback is incredibly valuable, and we appreciate your patience as we work to improve. Thank you for your understanding.

• 1 out of 5Ali Eazzya year ago

  Worse is place to get started form. We have got cheated by one of their sales name Jasper. Firstly the color of shingles was incorrect and after installing they stopped responding and when responded they depend on their paperwork which was not correct at all while we told clearly told her we want brown color. Second is that she told us there won’t be no interest for three years while the finance company sends us bill with interest. I would think twice before contacting them. Scammers and stay away form any Home.

  Reply from the business

  We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. This is not the level of service we aim to provide. We take your feedback seriously and would like the opportunity to review your situation in detail. Please contact us directly at 703-934-4020 so we can work toward a resolution.

• 1 out of 5Michelle Wrighta year ago

  I had an extremely disappointing experience with Nu Home Exterior. They rescheduled our appointment at the last minute and never confirmed the new date, leaving me in limbo. When they finally showed up, the sales pitch was overly aggressive and felt more like a hard sell than a genuine consultation. They also promised to follow up with additional details, but that follow-up never happened. To make matters worse, they outright refused to put anything in writing, including the quote they said they’d provide. The entire process felt disorganized, unprofessional, and like a complete waste of my time. I would not recommend working with this company unless you enjoy having your time wasted.

  Reply from the business

  Hello Ms. Wright, We're very sorry to hear what happened and appreciate your feedback. We apologize you felt you were left in "limbo". According to our records your appointment was scheduled for Thursday, 12/5/24 at 11:00AM. We did attempt to call you several times, a day ahead on Wednesday 12/4/24 to see if we could come after 12pm. Since we did not get an answer, we left you a voicemail. You returned our call but unfortunately you said you're unable to meet in the afternoon due to your hair appointments in preparation for your trip out of town. You asked to reschedule to the very next day Friday 12/6 at 11AM. Your consultant arrived on time on Friday 12/6, but was rushed (understandably) because you were leaving town. She did leave you with a quote, however if you have not received it please reach out to me at 703-261-6789 and we will email it right over. We apologize for not meeting your expectations and hope you enjoyed your trip.

• 1 out of 5Stephan2 years ago

  My experience with this siding company was extremely disappointing and concerning. Firstly, they tried to reschedule our appointment only five hours before the scheduled visit, which was inconvenient. When I called to discuss this issue, they promised to call back but never did. The salesman eventually showed up later than scheduled, which was frustrating. During the consultation, I noticed a strong smell of perfume on the salesman, which was overwhelming. As we sat down to discuss the siding options, I also noticed a smell of alcohol on his breath, along with dilated pupils, indicating possible intoxication. Despite this, he mentioned that he was new to selling siding but casually dropped a fresh check from another customer for $13,000 on the table, which seemed unprofessional. After the consultation, we were supposed to receive a quote within three days, but we never received anything. Follow-up emails were also left unanswered. Overall, this experience was unprofessional, concerning, and I would not recommend this company based on my experience.

  Reply from the business

  Hello Stephan, Thank you so much for the feedback and for bringing this to our attention. This is not acceptable behavior and not how we strive to represent ourselves. We are disturbed to hear about this interaction and are taking the matter very seriously. We always aim to deliver a great experience and are disappointed we failed to meet your expectations. We will use the feedback to improve ourselves and to ensure this doesn’t happen again. We would like the opportunity to speak with you to investigate the incident and take proper measures to correct it. Please call 703-273-0101 and ask for the manager, Mike. Please accept our sincerest apologies.

• 1 out of 5Ximena2 years ago

  If you get a quote from them, expect hard sales tactic rather than an actual contractor coming out to provide a quote. When I first received the phone call to get quoted for window replacements, I asked specifically if we get an itemized quote and they claim that they do. It was a bit off-putting that they asked to have "all-decision" makers be at home, strongly suggesting that my boyfriend should be there even though I'm the sole owner of the house and responsible for payment. That should have been a red flag to me already. When Robin came out, she was very professional and was able to educate us on different options that they offer. However, as soon as she began writing the pricing on paper, I immediately knew this was not going to be an honest quote. Although my valid 1-year quote would be $16,000 to replace 8 windows, we can get a huge discount and lower it to $10,000 had we signed up THAT day. I felt bad not giving her the sale that day, but I was very specific on what kind of quote I was expecting. Still, no itemized quote was ever provided. I get a text the next day from Sindy, asking how professional and timely Robin was and I gave my honest feedback. She then said said she can lower the price for us and ended up calling my boyfriend. I have no clue how they even got his number given that I was the one that received the call, I was the one that made the appointment, and I'm the sole owner of the house. Anyways, they talked to him and were able to "lower" the price to $8k something. That's nearly half of the original $16,000 offered. And STILL no itemized quote was ever provided. I do not trust this practice whatsoever. Do not waste your time with getting a quote from this company. You're better off going with a company that will provide you with an actual cost breakdown of time, labor and materials.

  Reply from the business

  Hello Ximena, We're sorry for the miscommunication. The consultant wanted to give you the best price possible so she asked the manager if we could do something better, so the manager went ahead and took an additional 10% off the price quoted t o help you out. We apologize that we did not meet your expectations. We wish you nothing but the best. Thank you for giving us the opportunity.

• 1 out of 5John D2 years ago

  Contacted them on August 18th, and explained that I had some exterior trim boards that needed replacing. I explained that I was going to break it up into several projects, but starting with the immediate repairs. We scheduled for Weds Sep 13th. I asked for a calendar invite, but nothing ever showed up. Today I got the reminder call. Well, nothing was blocked on my calendar, so I let her know that I'd have 20 minutes. It's just repairing some trim, it wouldn't take more than a few minutes to estimate that... The lady then informs me that they only do whole house replacement. Wtf? Why did they schedule an appointment when I was clear about the work, and I waited for a month? Total waste of time and I could have had the work done by now.

• 1 out of 5Susan K2 years ago

  I was having work done on my home by a contractor when a canvasser from NuHome knocked on my door and began to talk badly about the contractor I hired. The canvassers name was Lucas or Lee. The company doing work on my home is The Home Doctor and they are doing an excellent job and we could not be happier. To send a canvasser to my house to bash my contractor because you are jealous is unprofessional and unwarranted. I highly recommend The Home Doctor.

  Reply from the business

  Hello Susan, We apologize for this experience. We do not condone that type of behavior. The individual you mentioned is no longer with us, and has not been with us for over a month. If you would like to discuss this matter further, please reach out to Mike at 703-273-0101. Thank you for bringing this to our attention.

• responsive staff31
• siding replacement27
• professional installation24
• professional crew20
• window replacement14
• gutter replacement10
• friendly consultant9
• no pressure sales7
• quick installation7
• front door replacement4

14 more of the 263 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Sunila Sundar2 weeks ago

  29 July 2026: I had a new roof installed by NuHome. Red was awesome, he took care of the project from start to end. I was worry free as it comes to my roofing project. Additionally, the crew did an awesome job installing the new roof …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5gene dobreeEdited 3 weeks ago

  Seeking pricing and options for 58 year old doors, windows and siding to be replaced in a single project. 'Red' (NuHome) was responsive prompt and 9courteous. He fully explained the differences of the many product choices available today. Most importantly he addressed how hidden damage if any would be rectified during the repair project to restore the structural integrity of the home.

• 5 out of 5Anita Murphya month ago

  As a 2026 customer, I highly recommend New Home Exteriors. They completed replacement of windows and window trim and provided exceptional customer service from start to finish. The entire process was professional, efficient, and exceeded our expectations.

  Reply from the business

  Thank you for your wonderful review and recommendation! We’re honored that you chose NuHome Exteriors for your window replacement and window trim installation project. Providing exceptional customer service, high-quality craftsmanship, and a smooth installation experience is our top priority, so it’s rewarding to hear that our team exceeded your expectations from start to finish. We take great pride in delivering professional and efficient window replacement services that enhance both the beauty and energy efficiency of our customers’ homes. Thank you again for trusting NuHome Exteriors with your home improvement project. We appreciate your support and look forward to helping you with any future exterior remodeling, replacement windows, or home exterior needs.

• 5 out of 5Alice2 months ago

  It is always refreshing when you call a company and get a human being to speak with. Maria's professionalism and knowledge was just what the Dr. ordered. She was very helpful and displayed a genuine interest in my issue. Kudos to NuHome …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Ali, Thank you for your wonderful review and for being a valued NuHome Exteriors customer. We're delighted to hear that Maria provided the professional, knowledgeable, and caring service that made such a positive impression. Your kind words mean a great deal to our team. Thank you again for your trust and support. We truly appreciate your recommendation and look forward to serving you again in the future.

• 5 out of 5Jennifer Koval2 months ago

  Working with NuHome has been an absolute pleasure. After receiving several quotes from other companies, we ultimately decided to move forward with NuHome, and we are so glad we did. From the very beginning, Red was polite, straightforward, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Jennifer, for your kind words and for choosing NuHome! We’re thrilled to hear that Red made you feel comfortable, informed, and confident throughout the process. We truly appreciate your trust in our team and are excited to get started on your project. Thank you again for the recommendation!

• 5 out of 5Leslie2 months ago

  NuHome did an excellent job with the installation of new windows for my townhouse. They were great to work with through the whole process from initial purchase to installation and final inspection. Their prices were very competitive. I highly recommend.

  Reply from the business

  Thank you for your kind words and recommendation! We’re so glad to hear you had a great experience from start to finish and that you’re happy with your new windows. It was a pleasure working with you, and we truly appreciate your trust in NuHome!

• 5 out of 5Sabrina Fisher3 months ago

  Amazing experience and service for the multiple projects I had completed by them. The entire team is patient and thorough with every step in the process.

  Reply from the business

  Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear you had a great experience across multiple projects. Providing patient, thorough, and reliable service is always our goal, and we truly appreciate your support. We look forward to working with you again!

• 5 out of 5Hanna Langstein4 months ago

  Had new windows installed. The high rating is primarily in praise for the employees who did the actual installation. They were incredibly careful and thorough. I had security bars on one of the windows that I was meaning to have removed; …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Hanna, Thank you for taking the time to post your 5-star review. We are delighted to hear that you're happy with the work. Thank you for being a valued customer.

• 5 out of 5Connor H4 months ago

  Great and friendly company, no complaints.

  Reply from the business

  Thank you so much for taking the time to post a review!

• 5 out of 5Jared Johnson4 months ago

  Adam did a great job giving us an honest assessment of our roof and the best options for us going forward. Helped us get down to an amazing price too. Definitely plan to use NuHome in the future.

  Reply from the business

  Thank you for taking the time to share your experience! We’re glad Adam was able to provide a clear, honest assessment of your roof and help you find the best option at a great price. We appreciate your trust in NuHome and look forward to working with you again in the future.

• 5 out of 5Andrea Lamphier4 months ago

  I've had two projects with NuHome; and new roof and replacement storm and entry doors. Through both projects, Maria was a fantastic resource in getting me scheduled, keeping me informed about arrangements, and providing prompt assistance with billing. This year I needed invoices for tax purposes and Maria was on it! My tax preparer needed specific costs for each project so I could my preparer could fill out the forms correctly. I truly appreciate Maria's help and persistence in making sure I had what I needed. Thank you so much!

  Reply from the business

  Hello Mrs. Lamphier, We're so happy to hear Maria has exceeded your expectations. Thank you so much for your review and for being a valued customer!

• 5 out of 5Mark Anthony Rosas4 months ago

  I had a great experience with NuHome professional team, smooth process.Highly recommend their services!

  Reply from the business

  Hello Mark, thank you so much for taking the time to post a review!

• 5 out of 5Ian Bones4 months ago

  Amazing Company!

  Reply from the business

  Hello Ian, thank you for your review!

• 5 out of 5Kevin Crouch5 months ago

  We had our house wrapped and a new gutter system installed -- Both teams & our Project Manager were amazing!

  Reply from the business

  Hello Mr. Crouch, Thank you for the 5-star review! We're happy to know we met your expectations. Thank you for being a valued NuHome customer.

We’ve been seeing a big increase in homeowners asking about siding lately, and projects like this show why. This Potomac home was upgraded with James Hardie siding in the color Deep Ocean, creating a dramatic exterior transformation with long-lasting performance to match.2 days agoLearn more

• Licensed

  “…assured knowing that you are getting licensed, insured, and bonded workmanship .…”

• Insured

  “…that you are getting licensed, insured, and bonded workmanship . When it…”

• Warranty offered

  “…Warranties Our workmanship warranty surpasses most of our competitors and…”

• States years in business

  “…Roofing Services In Fairfax County, Va Over 27 years of experience More than 200+ High…”

• Free estimates

  “…ACEMENT SERVICES CONTACT US TODAY Get A Free Quote Service Type: Roofing Doors Siding…”

• Mentions the BBB

  “…NuHome is honored to be have an A+ rating with the Better Business Bureau, a…”

Their site also states: bonded.