Nexus Pro Remodeling LLC

We hold no one or two-star review text for Nexus Pro Remodeling LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

• roof repair5
• insurance3
• attentive staff2
• gutter repair2
• cleanup2
• team2
• don was2

5 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.

• 3 out of 5Osi A2 months ago

  Decent company overall. I’m not really sure how to feel about the service. Requested a tune up that turned into damage found that led to filing a claim. My insurance, Travelers, came out and said they did not find such a thing. Turned into a dispute and multiple calls to me behind the scenes. Claim was approved but Travelers did not find storm damage. A few weeks later, the new roof was installed. Issue 1: massive debris caught in my attic and there was no cleanup. This led to debris blowing out my vents for a few weeks. Issue 2: new pipe boot and attic fan installed. This new attic fan shakes my entire house when turns on. I contacted the company about it but received no response. I initially called to replace my pipe boot but this turned into something I’m not sure I needed.

  Reply from the business

  Thanks for the feedback — I’m sorry this experience fell short of your expectations. I understand the roof work led to attic debris that blew out vents and a newly installed attic fan that causes excessive vibration, and that you didn’t get a timely response from our team. We will investigate and make this right by scheduling a complimentary inspection to remove all debris, correct the fan and pipe boot installation, and coordinate with your insurer if needed. Please contact our customer care team using the phone number on your invoice or the contact form on our website or reply to your project message so we can prioritize your service.

• 5 out of 5Garrison Kittrell4 months ago

  Don and his crew expressed great Communication and completed the roof repair in one day they worked on our rubber roof, will definitely be contacting them again for our shingles would definitely recommend to family.

  Reply from the business

  Thank you, Garrison — we appreciate the great review. We're glad Don and the crew communicated well and completed your rubber roof repair in one day. Thank you for recommending us to your family, and we look forward to helping with your shingle roof when the time comes.

• 5 out of 5Janet Frei7 months ago

  Don, Ruben and their entire team did a great job replacing our roof. They explained everything they would be doing and answered all of our questions. Don was extremely helpful in helping me understand and fill out the insurance paperwork. Clean up was great, no nails or trash left behind. The entire team was very friendly and professional. We love the new roof and would definitely recommend Top American Exteriors LLC

  Reply from the business

  Thank you so much for your kind words! We’re happy to hear you loved your new roof and had a great experience with our team. We truly appreciate your trust and recommendation.

• 5 out of 5Dan Slegel9 months ago

  Don and his team did a great job with not just the install of the new roof but the cleanup as well. From the beginning, Don helped facilitate the insurance claim process and met with the inspector to assist in any way. He also helped me walk through the paperwork end and any questions that I had. The team did an amazing job on the roof, extremely professional. Don was even out there assisting with the clean-up and checking over the final product. I would highly recommend them!

  Reply from the business

  Thank you for choosing us! We’re glad you’re happy with our work. It was a pleasure working with you and we truly appreciate your recommendation.

• 5 out of 5Nathan Villalobosa year ago

  Ruben was very attentive and very specific to the details of the job they were performing on my house. His guys were hard working and presented a very professional work environment!! The final product was exceptional! They installed fascia and aluminum and gutters in my house and im extremely satisfied! I I highly recommend going with Top American Exterior LLC for your roofing and exterior needs!

  Reply from the business

  It was a pleasure working on your home, and we look forward to serving you again in the future!