Newhaus Roofing & Construction

All 8 of the one and two-star reviews we hold for Newhaus Roofing & Construction, most recent first.

• 1 out of 5Bob Griswold4 days ago

  Stay away from these guys! They messed up our solar panels so badly - check out the video I attached here - they didn't even attach our panels properly! Our solar output was 50% of its rated capacity after they were done, and when I …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Fabienne Slama (FabYOUlicious)a week ago

  Run away. If their quote is too good to be true, it’s because they are lying. We needed to replace our foam roof and their quote was very competitive. They looked professional and very responsive. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to leave your feedback. We take all customer concerns seriously and would like the opportunity to investigate this matter thoroughly. At this time, we have been unable to locate a project associated with the name used in this review. We kindly ask that you provide the project address, contract number (if available), and the name under which the contract was signed so we can identify the project and review the circumstances. We would also like to clarify that it is not our company's policy to request additional payment for the original contracted scope of work. If additional costs were discussed during your project, they would have been related to conditions that were concealed and could not have been discovered during the initial roof inspection. In the roofing industry, certain issues—such as deteriorated decking, structural deficiencies, water damage, or code-related deficiencies—often become visible only after the existing roofing materials have been removed. When such concealed conditions are discovered, California law, applicable building codes, and manufacturer installation requirements may require corrective work before the roofing system can be installed properly and legally. In those situations, any additional work is presented as a separate change order and is never intended to alter or increase the price of the original contracted scope of work. Our company is committed to performing every project in compliance with applicable building codes, manufacturer specifications, and industry standards. We never recommend unnecessary work, and any additional recommendations are made solely to ensure the project is completed safely, legally, and in accordance with the approved permit requirements. We sincerely invite you to contact us directly with your project information so we can review the matter objectively, answer your questions, and work toward a fair resolution if you are, in fact, one of our customers. We appreciate the o

• 1 out of 5Terrie Van Dyke5 months ago

  In November of 2025, I hired NewHaus Roofing and construction to do a “full reroof” for $23,200. The day the roof was removed, Greg, the sales rep, came out and told me there was a big problem and he showed me some very deceiving close up photos of problem areas in my roof. He led me to believe that they needed to cover my entire roof with OSB (which should have been included in a “full reroof”) before they could continue which now meant a change order for $17,800, almost doubling the initial price I was quoted! I was beginning to feel pressured, deceived and manipulated and being abused as a senior citizen. But as my roof was now uncovered and they showed what they claimed were large holes with winter coming soon, I agreed to this change order. Later I found out these holes were much smaller than he made them seem and the “poor construction” of the original roof were areas left open to vent the attic. They also claimed to not use subcontractors when in fact they do. The CEO actually told me this in a phone call. Throughout this entire process the communication between me and the salesman, and the communication between the salesman and the subcontractors was HORRIBLE! He rarely answered my calls and I was never able to leave a message because his box was full. He told me multiple times he would be over and never showed up or even took a few seconds to let me know he wouldn’t be coming by after all. I canceled my own plans lots of times to wait for him to show up. I also never knew from day to day when anyone would be at my house working. I also asked multiple times to see an invoice for material prices and labor for the change order and what I finally received was the poorest excuse for an invoice that I’d ever seen and this was coming from the CEO. In the beginning I agreed to the higher price of the 2 options they gave me because I believed I was getting the 50 year “duration cool premium” shingles when in fact, I got the 30 year “duration cool” shingles- thi

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5David Chou6 months ago

  As other reviewers have mentioned, this company practices aggressive upselling on things you don't need. From the get go, Yuri was friendly and casual. This is to get you off guard. As you get more comfortable, he starts to profile you …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Gia Huynh11 months ago

  George. I did not bridge the contract. You're charging me a whooping 17k for a demolition work. And jack up the cost from 38k to 57k. Which is out my reach...and I paid you $1500 for re-wrap my roof during the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Huynh. You didn't pay for any roof services that we have provided. We brought the entire amount and bonus from your insurance company. After demolition, we found a hazarous situation also based on city inspector's report and clearly explained you that re-decking and partially re-framing is required. You rejected to go proper way, and trying to blame us with spreading false information. Your case has already been denied by CSLB. And yes you did bridge the contract, and we have all paperwork with your signatures, you have them too. We also notified to your insurance company that you were trying to do a fraud, and that report went to a system that all insurance companies use.

• 1 out of 5A PowEdited a year ago

  Terrible experience. I contacted this company for a minor roof repair and was immediately hit with aggressive upselling. From the first call, they pushed a full roof replacement based solely on the age of my home (28 years)—not the actual issue. The salesperson, clearly sizing me up, used high-pressure tactics to get me to sign a contract the same day. I was told my $8,000 repair wouldn’t be warrantied unless I upgraded to a full replacement—an ultimatum that felt manipulative and alarmist. Feeling trapped, I agreed just to stop the pressure. The work itself was worse than the sales tactics. The crew reused old tiles, used the wrong nails (which now stick through my decking), and clearly lacked basic carpentry skills. The job dragged on for days with long breaks, poor communication, and zero accountability. What should’ve been a simple repair turned into a mess. When I raised concerns, I was met with dismissive, dishonest responses. As a senior, I feel completely taken advantage of. I’m now paying another contractor to fix the fascia and rafter tails—issues this company was supposed to address in the first place. Avoid this company at all costs. I was misled, overcharged, and left with substandard work. Maybe they treat wealthy Bay Area clients better—but if you’re not one, expect pressure, poor quality, and no integrity. It’s laughable that they now offer to come back and “fix” the problems, likely by sending the same crew that did the lousy job in the first place. The whole experience was a mess, starting with the salesperson who used carnival hypnotism tactics to pressure me into signing a contract for roof repair I did not need. The work itself was subpar, done by clearly unskilled labor. This is not a reputable company, and I would strongly advise others to stay away.

  Reply from the business

  Thank you for your feedback. We're sorry to hear about your experience and would love the opportunity to make it right. Please call us at 6693382481 or email info@newhausroofing.com, so we can address your concerns directly and find a resolution. We take all inquiries seriously and strive to provide the best possible service.

• 1 out of 5J Ja year ago

  They worked on my neighbors house. The crew is careless when it comes to taking care of the neighborhood street. No, im not a customer but I do live next to the customer they serviced. Company reputation would go a long ways if they took …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback. We're sorry to hear about your experience and would love the opportunity to make it right. Please email info@newhausroofing.com so we can address your concerns directly and find a resolution. We take all inquiries seriously and strive to provide the best possible service.

• 2 out of 5I Loa year ago

  Careless company with employees that don’t know how to manage a construction site. Debris was all over a residential road and damaged my vehicle making it inoperable and needed to have it towed. The workers denied any wrong, even though I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We don't have a customer with your name. Add in comments address and photos please. There's no possibility that company won't respond or leave the job site with trash and debris. This is fake review

• professional team27
• craftsmanship18
• efficient team15
• polite team5
• patio roof update3
• full roof replacement2
• reliable roofing2
• rafter replacement2
• window frame fix2
• fascia repair2

14 more of the 147 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ron Paulo2 days ago

  Joel and his team did a great job

  Reply from the business

  Thank you, Ron, we really appreciate the kind words. I’ll pass this along to Joel and the team; they’re thrilled to hear it. We look forward to helping you again whenever you need us.

• 5 out of 5James Genone4 months ago

  Great experience with Newhaus roofing on our garage, shed, and small roof repair. Highly recommended.

  Reply from the business

  Thank you for the recommendation! We’re glad to hear you had a great experience with your garage, shed, and roof repair project. Our team works hard to deliver consistent quality across every part of the job, so it means a lot to hear that reflected in your experience. We truly appreciate your support and are always here if you need anything down the road!

• 5 out of 5Luciano J5 months ago

  We are very happy to have chosen Newhaus to replace our roofing they have a team of professionals that I highly recommend.

  Reply from the business

  Thank you so much for choosing Newhaus and for your kind words! We're thrilled to hear you're happy with your new roof. Our team takes great pride in delivering professional, quality work on every project, and it's incredibly rewarding to know that came through for you. We truly appreciate your recommendation and look forward to being your go-to roofing team for any future needs!

• 5 out of 5SYED ABDUL RAHMAN 1604217353085 months ago

  Just a really good experience all around. Would hire them again in a heartbeat and tell all my friends to do the same.

  Reply from the business

  Thank you so much for the kind words! We’re glad to hear you had a great experience from start to finish—that’s exactly what we aim for on every project. Your willingness to recommend us to friends means a lot and is the highest compliment we can receive. We truly appreciate your support and would be happy to help anytime in the future!

• 5 out of 5Rosanna Nuti5 months ago

  Yuri D and the team at NewHaus are wonderful and very professional. I appreciated that the team was able to come out the next day and fix the issue with the skylight before the next rain fall - thanks again Yuri !!

  Reply from the business

  Thank you for your kind words! We’re thrilled to hear that Yuri D and the team were able to respond quickly and fix your skylight before the next rainfall. Providing prompt, professional service is always our goal, and we’re glad it made a difference for you. We truly appreciate your trust in NewHaus Roofing and Construction!

• 5 out of 5Hsin-Ying Chiu5 months ago

  We just signed a contract with Newhaus Roofing to replace our old wood shake roof, and the entire experience has been outstanding. Since converting a wood shake roof requires a full new plywood deck, we needed a team that is technically proficient. Our Project Manager, Boris, was extremely professional and thorough. He provided a clear proposal that includes a 50-year registered warranty on Owens Corning Cool Shingles, giving us great peace of mind. He also planned for a seamless gutter system with upgraded stainless steel micro-mesh guards to handle the heavy debris from our large Camphor tree. A special thanks to Jason, the trainee, who was incredibly helpful. He took the time to explain the complex structural requirements and the plywood installation process to us in Chinese, which helped us understand the project much better. We are very impressed with their transparency and technical expertise. We look forward to the installation starting next week. If you are looking for a reliable roofing company in San Jose, I highly recommend Boris, Jason, and the Newhaus team!

  Reply from the business

  Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that your experience with Newhaus Roofing has been outstanding from the very start. Boris and Jason will be especially pleased to hear your kind words — it means a lot to us when our team’s professionalism, technical expertise, and clear communication make such a positive impact. We’re glad the proposal, 50-year warranty, and upgraded gutter system gave you peace of mind, and it’s wonderful to hear that Jason’s explanations in Chinese helped you fully understand the project. Transparency, quality workmanship, and customer understanding are top priorities for us, and it’s great to know that came through during your experience. We look forward to a smooth installation next week and truly appreciate your recommendation to others in San Jose. Thank you for trusting the Newhaus team with your roof replacement!

• 5 out of 5Thanh Việt Huỳnh6 months ago

  Our old roof was 25+ years. The difference in just how solid everything feels now is night and day.

  Reply from the business

  Thank you for sharing your experience! At Newhaus Roofing & Construction, we aim to make every step — including payment — simple, transparent, and fair. We’re glad it worked well for you.

• 5 out of 5Roblox6 months ago

  They recommended a slightly different vent setup for better attic airflow. Appreciate the expertise.

  Reply from the business

  Thank you for your review! We’re glad our team could provide recommendations to improve your attic airflow. Sharing our expertise to ensure the best long-term performance is exactly what we aim for.

• 5 out of 5JAY FoCs6 months ago

  The foremans name was Mike, I think. Super guy. Knew every step of the process inside and out.

  Reply from the business

  Thank you for your review! We’re thrilled to hear Mike provided expert guidance and made the process clear every step of the way. We’ll be sure to pass along your kind words to him!

• 5 out of 5Cholid 886 months ago

  Our chimney flashing looks bulletproof now. Last roofer did a hack job on it, but these guys fixed it right.

  Reply from the business

  Thank you for your review! We’re glad we could fix your chimney flashing properly and provide a solution built to last. Delivering durable, high-quality work is always our goal.

• 5 out of 5Support SELLOSHIP6 months ago

  I work from home. The noise was reasonable and they apologized for the disruption each day. Considerate.

  Reply from the business

  We appreciate your feedback! It’s great to hear our team was mindful of your work-from-home setup and communicated any disruptions each day. Providing a respectful and professional experience is very important to us.

• 5 out of 5M Sufyan Ali6 months ago

  Old roof was looking real sad, dragging the whole house down. New one makes it look like a million bucks. Curb appeal through the roof! (pun intended)

• 5 out of 5Bc. Sociálna Práca6 months ago

  Yuri and his guys are the best, hands down. Did a fantastic job on our roof replacement. Highly recommend these guys!

  Reply from the business

  Thank you for your amazing review! We’re thrilled to hear Yuri and the team did a fantastic job on your roof replacement. We’ll be sure to pass along your kind words, and we truly appreciate your recommendation!

• 5 out of 5Ali Opp6 months ago

  Neighbors have been complimenting the new roof non-stop. Makes the whole street look better.

  Reply from the business

  Thank you for your review! We’re thrilled to hear your new roof is getting so many compliments. Helping homes look their best while providing quality roofing is exactly what we aim for!

A damaged or aging roof is not something you can afford to ignore and with NewHaus Roofing & Construction you do not have to let cost stand in the way. We offer 0% financing for qualified homeowners, zero down payment, and monthly payments as low as $99. Protecting your home should not break the bank. Start with a free inspection and free estimate and we will walk you through all your options. No pressure, no obligation. Visit newhausroofing.com to get started today.May 30, 2026Call now

• Licensed

  “…Contractors in CA, Texas & WA | Licensed Experts | Newhaus Roofing About Us…”

• Insured

  “…Roofing Contractors Licensed & Insured Roofing Experts Top-rated roofing…”

• Warranty offered

  “…with lifetime Warranties and 100% satisfaction Guarantee. eXPLORE mORE | OUR LOCATIONS Your…”

• Free estimates

  “…WA Projects Financing Blog FAQs FREE ESTIMATE | Call Us Now 747-335-5704 About Us…”

• 24/7 emergency call-out

  “…Roof Leak Repair Emergency Roof Repair (24/7) Hail & Wind Damage Repair Roof…”

• Mentions the BBB

  “…BBB Accredited with lifetime Warranties and 100%…”

Their site also states: financing available.