Metro Gutter and Home Services Inc

All 2 of the one and two-star reviews we hold for Metro Gutter and Home Services Inc, most recent first.

• 1 out of 5Zaka year ago

  I called based on the reviews stating the company provided next day estimates for gutters. I was told 3+ weeks for an estimate and instructed to go on my roof and take pictures of the gutter screens before they would put me on the schedule.

  Reply from the business

  Zak, we appreciate you letting us know about your experience. It's true we do have tons of glowing reviews from our amazing customers who are completely satisfied with our service to them, and we are quite busy serving the thousands of loyal customers who need our service. We're sorry our service didn't meet your expectations, and we'd love a chance to demonstrate our highly reputable service to you as well.

• 1 out of 5Afi Ghadi2 years ago

  Poor customer service.

  Reply from the business

  I appreciate you taking the time to talk to me about your concerns and it was my pleasure to come out to provide you another gutter cleaning. I am sorry there is a miscommunication with the email on voicemail that led to this review and look forward to giving you great service in the future. Kent, Owner

• thoroughness34
• courteous technicians14
• debris removal12
• downspout cleaning6
• gutter guard replacement4
• fascia board replacement4
• roof inspection4
• powerwashing4
• skylight installation3
• roof shingle replacement3

14 more of the 380 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5William Craig Diamond2 days ago

  Everything went well, even in the face of our discovering that our house had three types of gutter guards and a bird's nest in one gutter. The two guys were intelligent, articulate and very personable; I hope this company values them as much as they deserve. Learned a lesson also: have those gutters cleaned at least once a year

  Reply from the business

  Thank you for the great review, William. We're glad everything went smoothly despite the bird's nest and the mix of gutter guards. We'll pass your compliments on to the two technicians, and we truly value their intelligence and professionalism. We're also happy the visit reinforced the importance of annual gutter cleaning; please reach out if you need anything else.

• 5 out of 5P Hoftyzer (PEH)2 days ago

  The whole experience from scheduling to confirmation of Carlos & Emmanuel's ETA... and most importantly their EXCELLENT/EFFICIENT/THOROUGH gutter flushing could not have been better. In short, great job done with courtesy!

  Reply from the business

  Thank you, P Hoftyzer, for the fantastic review. We're delighted Carlos and Emmanuel were courteous and delivered excellent, efficient, and thorough gutter flushing, and that our scheduling and ETA confirmation worked well for you. We'll share your praise with the team; they will appreciate it.

• 5 out of 5paul abbou2 days ago

  Had gutter issues with downspout loose and cleaning needed. Carlos and Emmanuel came out and inspected and tested to determine the problem. They connected the gutter and downspout where needed and cleaned the debris. They were friendly and efficient. Great service and will use Metro Gutter for future repairs and annual cleaning.

  Reply from the business

  Thank you, Paul, for your kind review of Metro Gutter. We’re glad Carlos and Emmanuel were able to secure the downspout, clean the debris, and provide friendly, efficient service. We appreciate your trust and look forward to handling any future repairs and your annual cleanings. If you need anything in the meantime, please feel free to contact us.

• 5 out of 5Robert BarrettEdited 2 days ago

  Everything went very well and everything looks great. Both men were very nice and professional. I really enjoyed meeting Mike the appraiser. He worked really hard to make sure I got the best service and the best price.

  Reply from the business

  Thank you for the wonderful 5-star review. We’re thrilled everything went smoothly and that you’re happy with how things look. I’ll be sure to pass your kind words along to Mike and the rest of the team for their professionalism and hard work. We appreciate your business and look forward to helping you again.

• 5 out of 5Alice Friend3 days ago

  I used Metro Home and Gutter for over 10 years. My house was built into a hill and that made getting to the gutters on the top floor very tricky. Several other businesses said they couldn’t do it, but Metro said no problem. I got the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your wonderful review and for trusting Metro Home and Gutter for over a decade. We’re glad our team could handle your challenging roofline, provide reliable seasonal service with timely texts, and leave your property clean each visit. We appreciate your recommendation and look forward to continuing to care for your home.

• 5 out of 5Dana Martino3 days ago

  Highly recommend. They were quick, efficient, and very friendly.

  Reply from the business

  Thank you so much, Dana! We're thrilled to hear you had a quick, efficient, and friendly experience. We'll share your kind words with the team. We look forward to helping you again.

• 5 out of 5Bumper Warren3 days ago

  Great timely service at a great price. The techs were very friendly and helpful. I will use them again

  Reply from the business

  Thanks for the kind words, Bumper! We're glad our team provided timely, affordable service and a friendly experience. We look forward to helping you again whenever you need us.

• 5 out of 5Mario Brandan3 days ago

  Great experience. They came to my house to make sure they could do the work before giving me a quote and turned the job around quickly when scheduled. They were nice enough to follow up with me re some damage on the roof caused by an animal. Will contract them again.

  Reply from the business

  Thank you so much for the kind review, Mario. We're glad we could come out to inspect before quoting, turn the job around quickly, and follow up about the animal-related roof damage. We appreciate you trusting us and look forward to being your contractor again for any future work. Please contact us anytime you need assistance.

• 5 out of 5Donna Cramer5 days ago

  They do a great job and clean up when they are done.

  Reply from the business

  Donna, we appreciate you sharing this! The Metro Roof and Gutter crew is committed to doing a great job and always cleaning up thoroughly.

• 5 out of 5Alan Mavera week ago

  Great job. Prompt, friendly, and the gutters look great.

  Reply from the business

  Thanks so much, Alan! We're glad you were pleased with our prompt, friendly service and that the gutters look great. If you need anything else or future maintenance, please give us a call.

• 5 out of 5Keitha week ago

  Very friendly. I loved how they provided recommendations but put no pressure on me to get them done.

  Reply from the business

  Thanks, Keith! We’re glad our team felt friendly and that the recommendations were helpful without any pressure. We look forward to helping you again whenever you need us.

• 5 out of 5Mehran Kashaniana week ago

  Great job of cleaning our gutters.

  Reply from the business

  Thank you for the 5-star review, Mehran. We're glad you were pleased with our gutter cleaning service. We appreciate your support and look forward to helping again in the future.

• 5 out of 5April MEdited a week ago

  Good service. Friendly and professional

  Reply from the business

  Thank you, April! We're glad you found our team friendly and professional. We appreciate your kind feedback and look forward to serving you again.

• 5 out of 5bette gorman2 weeks ago

  All was good---prompt and professional

  Reply from the business

  Thank you, Bette! We're glad everything was prompt and professional. We appreciate your feedback and look forward to serving you again. If you need anything, please reach out.