MCL LLC

All 3 of the one and two-star reviews we hold for MCL LLC, most recent first.

• 1 out of 5Elisabeth Crawforda month ago

  Collected $8000 deposit for a new roof before doubling the material costs from the contractual agreed upon figures. We found another roofing company willing to do at original cost. We were ghosted by Elizabeth. It's going on 3 years, no …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Elijah Ramos8 months ago

  Drivers driving dangerously on the highway almost causing car accidents going over 100, with a giant MCL Roofing sticker on the driver door. Won’t be going to this company if this is how they operate driving.

• 1 out of 5Luisa Ribeiro8 months ago

  After cashing a $19,133.70 check in January, 2025, for roof replacement, MCL Roofing (Elizabeth McNeil and and Dwayne) failed to do the work, even though I asked regularly when my roof would be replaced, per the contractual agreement. 10 months later I asked for the money back, since the work has not been done. Dwayne, Elizabeth McNeil, and Dustin McNeil (present at time of insurance adjuster's roof inspection and picked up the check ) stopped responding to my calls. These individuals who present themselves as roofing specialists at MCL Roofing took payment for a service which they failed to do in more than 10 months.

• insurance7
• insurance claim assistance4
• cleanup4
• crew4
• pricing3
• punctuality3
• quick work2
• new roof2
• inspection2

10 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5P Theresa4 years ago

  Extremely knowledgeable and friendly company. Dwayne and Elizabeth know the business and go out of their way to make things work for you. The crew arrived on time, completed the entire job in one day. They cleaned everything up. I’ve not found a single nail around the house. Call these guys. They are awesome!

  Reply from the business

  So thankful that you trusted us to install your new roof. We strive to offer the best customer service, and are so glad you took notice of our efforts. The roof looks great! With all the free upgrades we provide our customers, the roof will not need to be replaced again. Thanks again for letting us earn your business!

• 5 out of 5B G4 years ago

  Working with MCL Roofing was great! They helped me file a claim with my insurance and when it wasn't covered they gave a great price on replacement. Elizabeth and Dwayne were hands on, accessible and responsive throughout. The crew worked quickly and were finished in a day. The roof was put on a Saturday and after the crew left there was a problem. Dwayne and Elizabeth immediately came to my home and fixed the problem. I would highly recommend them!!

  Reply from the business

  Thank you so much for trusting us to handle your roofing needs. I am so glad you are happy with your roof and our customer service.

• 5 out of 5Dana Cumbo5 years ago

  I had a great experience with MCL Roofing and would highly recommend them to anyone in the Charlotte area in need a roof repairs or a new roof. They explained the entire process in detail and did everything that they promised. They arrived as scheduled and cleaned up before leaving my home.

  Reply from the business

  Thank you so much for trusting us with your roofing project. We enjoyed working with you. So happy you are pleased with your new roof 😀 …

• 5 out of 5Cliff5 years ago

  This company has a crew that is second to none. The roof looks great and they cleaned up really good. A new roof in one day! Wow, thank you so much. *****

  Reply from the business

  Thank you so much for allowing us to complete your new roof. We are so glad you are pleased with our team. 😀 …

• 5 out of 5Gary Hinson5 years ago

  MCL roofing is the best! They came to see us the same day we called. They were very knowledgeable and thoughtful to our needs . We wanted extra done, and they did it without hesitation. We were waiting on someone else for almost 3 months, and were disappointed with them so we called MCL who were referred to us by a friend. In fact they called when MCL was roofing our house and wanted to come by then. We told them to late, our house is being roofed right now. Thanks but, no thanks! In two days MCL roofing were done. And now we have our new roof. We highly recommend them for your roofing. They are honest, straightforward, and no beating around the bush. And they get your roof done right a way. And during Covid-19 when getting materials are difficult, they found the color we needed. You definitely won't go wrong with MCL roofing! .....Nydia and Gary.

  Reply from the business

  Thank you so much. I am so glad we were able to go the extra mile to make your color happen. It looks great! You two were a joy to work with and I am glad the other roofer dropped the ball and you called us! There is no reason to wait three months on a roof to be done. Glad we could get you taken care of in a few days of meeting. All of the projects you have had so many problems with, it feels good to know you are pleased with your experience with us!

• 5 out of 5Kim Pierce6 years ago

  It was a great experience working with MCL Roofing! Elizabeth was hands on, accessible and responsive throughout the entire process. All of my questions were answered promptly and patiently. They were very effective dealing with the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much! We truly enjoyed working with you. It is my job to make sure you are happy and comfortable with the whole process and you can never ask too many questions. You trusted me with a huge project that will protect your home in the future and It was my pleasure to deliver on all my promises. So glad you are more than satisfied. Thank you again!

• 5 out of 5Vinny Deliso6 years ago

  I am very satisfied with MCL Roofing. First, they helped me with my insurance claim process , then they quickly set up a day for my roof installation. The crew took only one day to put on an Architectural roof on my house. They were prompt, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much! We enjoyed working with you!

• 5 out of 5Crispy Bacon9116 years ago

  MCL Roofing is the company to call if you are in need of a new roof. They did an amazing job from start to finish. Very professional, friendly, and they answered all our questions. They helped with the insurance claim to make it quick and painless. They truly care about their customers and I will highly recommend MCL Roofing to everyone.

  Reply from the business

  Thank you so much! We pride ourselves in giving great customer service and a great roof. It feels good to know our customers take notice. Thank you again!

• 5 out of 5Peggy Clow Westbrook6 years ago

  Give them a call. From inspection, insurance and installation, they were top notch. I highly recommend.

  Reply from the business

  We enjoyed working with you! Glad you are happy with the whole experience! It is great to know we are doing a good job for our customers.

• 5 out of 5Harry Haller6 years ago

  I had a very good experience with MCL Roofing. Our roof had some wind damage after a recent storm and needed replaced. The pros at MCL did a free inspection, helped guide us through the entire insurance process, explained all the materials necessary, and then did a fine installation. They did a thorough clean up and final inspection. If you want a roofer you can trust call Elizabeth at MCL.

  Reply from the business

  It was our pleasure! It felt great to help you with getting you a new roof after being denied. So glad you gave us a chance to get it done. Knowing you feel we gave you a great roof and experience is why I love what I do for a living. Thanks again for allowing us to help.