Roofing contractor
Max Baxter Roofing
1605 Puetts Chapel Rd, Bessemer City, NC 28016
Listed under Gastonia, NC
- Google average
- 4.2
- Ratings counted
- 29
- One and two star
- 4 of 29(13.8%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Max Baxter Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 21 | 72% | |
|---|---|---|---|
| 4 | 2 | 7% | |
| 3 | 2 | 7% | |
| 2 | 0 | 0% | |
| 1 | 4 | 14% |
Much higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Max Baxter Roofing, most recent first.
- 1 out of 5Leslie Barnes2 years ago
BEWARE ! Roof replacement. They drug this job out for weeks & weeks; It appears that they scheduled multiple jobs at once so would only do a few hours here & there. Very disappointed. Owner was unresponsive & the crew would not show up when he said they would or they would only show up for a few hours then leave. This job could have been done in a few days but instead it had a tarp on it for weeks. Ridiculous. NEVER would we use this company again!!!!
- 1 out of 5P E3 years ago
In November, they told my elderly mom that they’d come back to fix around the chimney on her garage they were reroofing, but they still haven’t returned.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement3
- clean up2
Other reviews we hold
11 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Rebecca Bolt6 months ago
10/10 service from this company! Came all the way to my house in Laurens, SC to fix a few leaks. They will always have my business!
- 5 out of 5Dana “Butter tub” BurroughsEdited 8 months ago
The best around
- 5 out of 5Brucea year ago
Great business with unparalleled service.
- 5 out of 5Susan Crawleya year ago
They are a great company, and they stand by their work. No, need to look anywhere else, go with Baxter Roofing.
- 5 out of 5Antonio Marshall VFX Artist3 years ago
Lots of items for your roofing needs at a very reasonable price. Theres even items for landscaping. 1605 puetts chapel rd is the correct address not 500 costner!
- 5 out of 5Chris Gay3 years ago
Just had my roof replaced on my residence. Crew arrived early and had the job done in 1 day. The clean up was 100%. I can't even tell they were there. Highly recommend Baxter & Sons Roofing. Great local company.
- 5 out of 5Larry Evans3 years ago
Lady was very nice and plenty of lumber and supplies
- 5 out of 5King James3 years ago
GREAT PLACE ALL THE WAY AROUND The owner is a Great person, he will give a reasonable price and he made sure to take care of customers first. Love my visit I give a 5*****
- 5 out of 5Stephanie Bohanan4 years ago
Love Max! Super helpful, great prices! Just got an oven for $400. Regularly $1777.99 at Lowes!!!
- 5 out of 5Al Graves5 years ago
They are great. I will use them again. The 2 guys that repaired my roof were excellent. I totally recommend them for any of your roofing needs....
- 5 out of 5Landon D “Doug's Homestead” Summey6 years ago
Good price. Will not sell you something that you do not need, as ridge vent...The others will. Excellent clean up after the job as well. One day tear off and replacement of entire roof. Good people!
What Max Baxter Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…___________ Call 704-616-4997 now for a free estimate on residential or commercial roofing.…”
Their site also states: insured, bonded.
Other roofers in Gastonia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Gaston Roofing LLCsiding, courteous staff, shingle selection4.8494 ratings4.0% one and two star(704) 861-8166 | 4.8 | 494 | 4.0%20 of 494 | (704) 861-8166 |
| Gutter and Roofing Guysgutter replacement, fair pricing, hail damage repair4.9313 ratings3.2% one and two star(704) 879-4384 | 4.9 | 313 | 3.2%10 of 313 | (704) 879-4384 |
| Cathey Roofingpricing, personable staff, timeliness4.8147 ratings4.8% one and two star(704) 460-4885 | 4.8 | 147 | 4.8%7 of 147 | (704) 460-4885 |
| Paradise Roofing LLCwork quality, insurance claim assistance, polite crew5.0140 ratings0.7% one and two star(980) 320-1864 | 5.0 | 140 | 0.7%1 of 140 | (980) 320-1864 |
| Gator Metal Roofingmetal roof, new roof, quick installation4.7125 ratings8.0% one and two star(888) 202-2711 | 4.7 | 125 | 8.0%10 of 125 | (888) 202-2711 |
| Liberty Roof Groupcost, new gutters, new roof installation5.081 ratings0% one and two star(980) 287-6352 | 5.0 | 81 | 0%0 of 81 | (980) 287-6352 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 29 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 13 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.