Roofing contractor
Gator Metal Roofing
1301 E Garrison Blvd, Gastonia, NC 28054
- Google average
- 4.7
- Ratings counted
- 125
- One and two star
- 10 of 125(8.0%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Gator Metal Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 112 | 90% | |
|---|---|---|---|
| 4 | 2 | 2% | |
| 3 | 1 | 1% | |
| 2 | 3 | 2% | |
| 1 | 7 | 6% |
Higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 7 of the one and two-star reviews we hold for Gator Metal Roofing, most recent first.
- 2 out of 5Carolyn Catona month ago
Excellent and professional service. Would recommend.
Reply from the business
Thank you, Carolyn! We’re so glad you had an excellent experience with our team and truly appreciate your recommendation. We noticed the 2-star rating and just wanted to mention it in case it was selected by accident. Thank you for choosing Gator Metal Roofing!
- 2 out of 5CMM3 months ago
The gentleman that came out to give the quote was like dealing with a car salesman pressure tactic galore. The roofing company may be good, but they need to work on their sales people. He walked up to my door said approximately $15,000 and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We’re sorry to hear you felt that way. That is definitely not the experience we want anyone to have with Gator Metal Roofing. Our goal is to educate homeowners, answer questions, and provide clear options — never to make anyone feel pressured. We appreciate the feedback and will use it as a coaching opportunity with our team. If you’re open to it, we’d be happy to speak with you directly, better understand what happened, and make it right. Please give us a call and ask to speak with Brian our GM- he is aware of this and would love to hear more from you!
- 1 out of 5Christine Fejaranga year ago
Pushy sales person. At the end asked for the what they called a free quote. Insisted we sign and asked what's there to think about. We did not want to sign yet but he continued to pushed and never got quote. Guz fits the typical sales person. Refused to listen so we asked him to leave. Unprofessional.
Reply from the business
Thank you for taking the time to share your experience. We’re very sorry to hear about the interaction you had—this is not how we expect our team to represent Gator Metal Roofing. Our goal is to provide helpful, no-pressure consultations … More
- 1 out of 5shirley icenhoura year ago
They did our roof in August been trying ever since to get them to come back and fix a problem, still have not seen them, very disappointed after what we paid for the new roof have called them many times just get the run around and excuses, so I don't recommend gator metal roofing
Reply from the business
Thank you for bringing this to our attention, and we sincerely apologize for the delay. This is not the experience we want for our customers. We are prioritizing your issue and will have someone reach out to you immediately to schedule a resolution. We appreciate your patience and the opportunity to make this right.
- 1 out of 5Theresa Dellingera year ago
Ad says “no job is too big or small”. However, I called for a small job and I was told it was too small a job! False Advertising
Reply from the business
Theresa, we’re sorry for the frustration and understand why that wording felt misleading. Some projects may fall outside the scope of work we’re able to take on, and we should have communicated that more clearly. We appreciate you bringing this to our attention.
- 1 out of 5Christina2 years ago
They measured and installed quickly. Unfortunately they did not measure correctly and the roof is 1-2 inches too short and now water pours down behind the gutters instead of into them, making the gutters useless and damaging my home. They also damaged the siding on my chimney, cutting away too much of the siding, leaving it exposed to water on two sides, and one of the slats hanging crookedly and again exposing under the siding to more water on a 3rd side. It has been a month since install and they are no longer returning calls or messages to repair the damages they caused. Absolutely would not recommend to anyone.
- 1 out of 5Larry Wiggins2 years ago
Super expensive for a small roof. House is a 32x56 wanted $24000.00 to do the job.
Reply from the business
Thank you for your feedback. We understand that pricing is an important part of any home improvement decision, and we’re sorry to hear that the quote you received didn’t meet your expectations. At Gator Metal Roofing, our pricing reflects not only premium metal roofing materials, but also expert installation, a lifetime warranty, and long-term energy savings. We appreciate you considering Gator Metal Roofing and wish you the best.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- metal roof22
- new roof7
- quick installation6
- financing6
- lifetime warranty4
- courteous staff4
- installation speed3
- roof quality3
- affordability2
- quick quote2
- lower energy bills2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Susan Blacka day ago
Was a great experience through the entire process. Our roof looks fantastic!
- 5 out of 5Brian Tremko5 days ago
From the quote Walt gave us to the install Jose did the process was smooth. They installed in a little over 1/2 a day and from all appearances it looks like a correctly installed roof. They did an excellent clean up when they were finished. So far I am very pleased.
Reply from the business
Thank you for the review!
- 5 out of 5DJ Kai2 weeks ago
My experience with gator metal roofing has been awesome. The sales person was awesome and easy to talk to and the roofers did a phenomenal job installing the roof. I would recommend this company and installation team to anyone that is looking for a metal roof
Reply from the business
Thank you for your Reviews.
- 5 out of 5Gertrude Haufenhuisen3 weeks ago
Was very nice Jonas was helpful
Reply from the business
Thank you for your review!
- 5 out of 5Krysti Hannaha month ago
They were quick and got the project done in one day
Reply from the business
Thanks Krysti!
- 5 out of 5Hinter Wolf2 months ago
From the initial inspector to the installers themselves were both very professional and the work is solid. I normally dont trust reviews but having used the service my roof stands out from the road and im less concerned going into hurricane season. My upstairs is noticeably cooler as well.
Reply from the business
Thank you for the review, we're happy to help!
- 5 out of 5William Cook2 months ago
We're very happy with our Gator roof! Give them a call and you'll be happy too!
Reply from the business
Thank you William for your review!
- 5 out of 5Ronfeb14 Banks2 months ago
They did a great job, and cleaned the yard very nicely, the only thing I found out of place was when I cleaned my gutters afterwards. I found several pieces of the old roof and screws it was no big deal, but I feel it should have been cleaned up. Otherwise I'm very satisfied with the job.
Reply from the business
Thank you for the positive review, Ron, we're sorry there was debris in your gutters. We strive to be the best and will bring the feedback from your review to our installations.
- 5 out of 5Lin Bates2 months ago
I Had two house's done and so far I am very pleased how they look job well done Thank you
Reply from the business
Thank you for the kind review, Lin, we're so pleased you are enjoying your two new metal roofs!
- 5 out of 5Chad Hall2 months ago
I had a Forrest green metal roof put on my double wide home. It looks great, works great, and is a big improvement. I'm very happy and satisfied with the results.
Reply from the business
Thank you so much for the feedback, we're very happy to hear you're pleased with your new roof!
- 5 out of 5Todd Wilson3 months ago
We love the metal roof! The crew that installed it were very easy to communicate with and answered all of our questions. They did a good job cleaning up and completed the job in two days. From initial sales contact to final installation, we were very pleased with Gator Home.
Reply from the business
Thank you for the review, Todd!
- 5 out of 5Rikki Walker3 months ago
Such great service and wonderful quality. It really stepped up the look of my home. The fact that its lifetime warranty makes it that much better. From the sales team to the installation it was a smooth process.
Reply from the business
Thank you, Rikki, for the review and absolutely BEAUTIFUL photos!
- 5 out of 5Donna Odom3 months ago
Highly recommend Gator roofing they come when they say they are and very knowledgeable. Everyone is fast and reliable they deliver quality service and fast. Thank you very pleased with my new roof.
Reply from the business
Thank you for the review and amazing photos, Donna!
- 5 out of 5WILLIAM GRUBBS3 months ago
Got roof installed took 2weeks to get installed looks great happy with the experience only complaint is clean up could be a little better
Reply from the business
Thank you for the review and feedback, William! We sincerely appreciate your support and will strive to be the best.
The latest post from this business
Posted by Gator Metal Roofing to their own Google profile 3 months ago. Their words, not ours.
Summer savings just got a whole lot cooler ☀️ Get $3,000 off a new Gator Metal Roof for a limited time.Jul 20, 2026Call now
What Gator Metal Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…We are fully insured in North Carolina and South Carolina…”
Warranty offered
“…GET FREE QUOTE ENERGY STAR Lifetime Warranty Win a FREE metal roof! Every year…”
States years in business
“…and durable with a long lifespan over 40+ years, metal is the sustainable and energy…”
24/7 emergency call-out
“…1,500 sq ft minimum Claim discount open 24 hours a day, 7 days a week. Strong Homes Start At…”
Their site also states: free estimates.
Other roofers in Gastonia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Gaston Roofing LLCsiding, courteous staff, shingle selection4.8494 ratings4.0% one and two star(704) 861-8166 | 4.8 | 494 | 4.0%20 of 494 | (704) 861-8166 |
| Gutter and Roofing Guysgutter replacement, fair pricing, hail damage repair4.9313 ratings3.2% one and two star(704) 879-4384 | 4.9 | 313 | 3.2%10 of 313 | (704) 879-4384 |
| Cathey Roofingpricing, personable staff, timeliness4.8147 ratings4.8% one and two star(704) 460-4885 | 4.8 | 147 | 4.8%7 of 147 | (704) 460-4885 |
| Paradise Roofing LLCwork quality, insurance claim assistance, polite crew5.0140 ratings0.7% one and two star(980) 320-1864 | 5.0 | 140 | 0.7%1 of 140 | (980) 320-1864 |
| Liberty Roof Groupcost, new gutters, new roof installation5.081 ratings0% one and two star(980) 287-6352 | 5.0 | 81 | 0%0 of 81 | (980) 287-6352 |
| Max Baxter Roofingcleanup, estimate, fair pricing4.663 ratings9.5% one and two star(704) 629-4064 | 4.6 | 63 | 9.5%6 of 63 | (704) 629-4064 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 125 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 28, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.