Master Roofing Company

The only one or two-star review we hold for Master Roofing Company.

• 1 out of 5Cl pre3 months ago

  I would avoid giving Master Roofing Company any stars if I could. We are dealing with a recurring roof leak that this company refuses to properly fix without trying to price-gouge us. The roof was originally installed by them in June 2023 with a 5-year workmanship warranty. We bought the house in November 2024, and the roof leaked immediately during the December 2024 rains. Their team came out and attempted a repair in early 2025, which proves they initially acknowledged responsibility. However, the exact same leak reoccurred in the same exact spot during the December 2025–January 2026 rains. The underlying issue was never actually fixed. When we contacted the owner, Danny, he completely shifted goalposts to evade the 5-year warranty. He is now claiming the warranty is non-transferable simply because the house changed hands. We have thoroughly reviewed the original contract, and there is absolutely no clause stating the warranty is non-transferable. When we asked him to provide the specific written terms to back up his claim, he couldn't do it. Instead of honoring their workmanship, they sent us an outrageous repair quote. They are trying to charge us $6,250 to fix a very small, isolated part of the roof—even though the original invoice to redo the entire roof was only $7,250! Charging nearly the price of a brand-new roof for a tiny repair is absolute extortion. Getting them on the phone is almost impossible because their voicemail box is constantly full, and emails are routinely ignored until you threaten legal action. They have left us with no choice but to take this to small claims court and file an official complaint with the California Contractors State License Board (CSLB). Avoid Master Roofing Company. They do not stand behind their workmanship, they use fake loopholes to void their warranties, and they will try to scam you with thousands in repair fees for their own defective mistakes.

• efficiency8
• quick job4
• timeliness3
• honest staff2
• quality materials2
• new roof2
• communicative team2
• fair pricing2
• job completion2
• sealing2

14 more of the 39 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jordie Bornstein6 months ago

  These guys saved us - our insurance dropped us and we had to get a new roof before the rains and before we were uninsured! They came to our rescue, came in on time and on schedule and were completely professional. Would use them again in a heartbeat and encourage everyone else to do the same!

• 5 out of 5IdealistKT IdealistKT8 months ago

  They repaired a part of my roof that another big company messed up and refused to fix. Sunny and his team fixed it, and also patched another problem on my roof at a good price. I didn’t know they were a local small business as they had been referred to me by a neighbor so I was extra happy that not only were they great but I was supporting a nice Oakland built business. Highly recommend them for your roof needs.

• 5 out of 5Becca Sullivana year ago

  Sunny and Danny did an excellent job fixing our roof a few years ago and it has aged extremely well. Their pricing is incredibly fair for the high-quality work that they provide and the extremely efficient work ethic! I highly recommend master roofing!!!

• 5 out of 5rebrackens2 years ago

  Outstanding! Master Roofing Company came as a referral from a highly respected source. The Kwon's both Sunny and Danny made my experience with all the work our facility needed stress free, and that's something that is so needed today when …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much Robert.

• 5 out of 5Stephen Kraft2 years ago

  We recently had a crew from Master Roofing do some work on part of the old roof of our old house. We are very pleased with the reasonable cost and professional attitude and skill. Highly recommended.

  Reply from the business

  Thank you Stephen.

• 5 out of 5Remedios Melendres2 years ago

  Master Roofing gets the job done! I can't say enough positives about this company and the people who work here. Sunny and Danny are professionals. They are prompt and efficient when it comes to providing a quote, looking at what needs to be fix, and getting the job done in a timely manner. Oakland needs more businesses just like Master Roofing Company and I am very happy with the work that was done on my roof.

  Reply from the business

  Thank you very much Remedios.

• 5 out of 5Taylor Davidson3 years ago

  Master Roofing is great! Sunny and team are responsive, have great pricing, fast to repair, and really professional. I’ve used them twice now- once for a roof inspection / resealing project and the other was due to damage from a tree …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much Taylor.

• 5 out of 5Kailyn3 years ago

  Master Roofing Company did a masterful job and we are grateful for it. Thank you Sunny and team!

• 5 out of 5alfred chin3 years ago

  Sunny Kwan ,Father and son Danny Kwan are wonderful people to work with.They did an overlay Roofing for my SF 3 units apartment house in Just a little over 2 days, very efficient and the roof is looking great! All Master roofing employees are very professional and nice. Using Good quality Certain Teed Landmark composition shingles for my new roof,very happy about it.I hightly recommend to those who want to install a new roof for their house. After all, Master Roofing Has Good quality,Good value,Very Professional,Responsive and on time. In the future,I will use Master Roofing to service my Roof. Thank you very much Sunny and Danny Kwan for your wonderful service! Alfred Chin

  Reply from the business

  Thank you very much Alfred. We appreciate this.

• 5 out of 5Dipti Anderson3 years ago

  Absolutely wonderful company and owners to work with. Sunny is dedicated to professionalism and quality workmanship. He is timely, fast and an expert on all roofing needs. What I enjoyed the most was his flexibility as my general contractor made changes to the new roof per city inspector's requirement of adding 4 eyebrow vents. Sunny and his office staff were efficient with updating the contract with me and getting it done quickly. I will definitely use them again for all my roofing needs.

  Reply from the business

  Thank you very much Dipti.

• 5 out of 5Mariana Ferreira4 years ago

  Master Roofing Company did an excellent job fixing my roof in South Berkeley. I was impressed with the timeliness of the crew and great professional and polite service all along. Highly recommend!

• 5 out of 5Debbie Katz4 years ago

  Mr. Kwon did an excellent job replacing my roof a couple of years ago. Easily the best price and I am very happy with his work. Thank you.

• 5 out of 5Sandy Lee4 years ago

  The crew completed the job ahead of schedule. Only 2 days, and I have a new roof!

  Reply from the business

  Thank you Sandy! Was great working with you.

• 5 out of 5Sarah Kiner5 years ago

  Wonderful work! Would recommend Master Roofing Company for any roofing need. Master Roofing Company came out a week before the start date to select a color with me for my new roof. They started in the morning and got everything done by the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Sarah! We really appreciate this.