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Roof Warden

Roofing contractor

Lounsbury Roofing

1186 Broken Island Rd, Palmyra, VA 22963

Listed under Charlottesville, VA

Google average
4.9
Ratings counted
44
One and two star
1 of 44(2.3%)
Virginia median
1.7%

The first three are Google’s own figures for Lounsbury Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.

Rating breakdown

4.9
44 ratings
Google’s profile shows 42
How the 44 ratings break down, from five stars to one
5
4295%
4
00%
3
12%
2
00%
1
12%
2.3%of these 44 ratings are one or two stars (1)

About typical — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Lounsbury Roofing.

  • 1 out of 5Mike S5 months ago

    I would like to give a review on their actual work, however I could not get them to even return my call. Even after three calls to two different phone numbers and one email, I never heard back from them. l guess business must be good that they don't need to reply to customers.

    Reply from the business

    Hi Mike, Thank you for your feedback—we take communication seriously and always aim to respond promptly. We’re sorry to hear we missed your attempts to reach us. We do receive a high volume of calls, including solicitations, but we make every effort to return genuine customer inquiries. If you’re still in need of roofing services, please reach out to our office at 434-989-ROOF or email us at Lounsburyroofing@outlook.com, and we’ll make sure you’re taken care of. Thank you, Chase Lounsbury

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • professional crew9
  • local roofers4
  • punctual crew4
  • scheduling4
  • reasonable bill3
  • polite staff3
  • new roof2
  • flexible timeline2
  • soffit repair2
  • timely completion2
  • friendly team2

Other reviews we hold

14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5George H.3 hours ago

    We had Lounsberry Roofing come in and just replaced five skylights for us. Did an excellent job, on time, and cleaned everything up. Worked with Frank from start to finish, highly recommend

  • 5 out of 5Dan Alexandera week ago

    Lousbury Roofing was easy to work with and straightforward in communication. They did the work quickly, despite excessive heat, and cleaned up well.

    Reply from the business

    Thanks for the review! We appreciate the kind words and are glad to hear your satisfied with the quality of our work, communication, and cleanup. We're here for any of your future needs.

  • 3 out of 5Scott Turnera week ago

    Did good job I suppose, hasn't leaked yet but it's a day old. Was charged full price for skylight with blinds but blinds wouldn't work, wrong skylight I said don't need blind would think would get discount but no. Also told me $16,000 but got a surcharge for an additional $480. Not sure what that is about. They used my 32 ft ladder which was okay but didn't ask my permission nor was I paid or given a discount to use it. Overall grade B-.

  • 5 out of 5Angie Meltona month ago

    From start to finish this company exceeded our expectations. The pricing was reasonable for the project, they showed up for the quote, and the projected start date exactly on schedule (which is a rarity these days) and completed the project …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for taking the time to share! We're glad that everything worked out, we take pride in all that we do. Happy to hear that you love your new roof and skylight, and we appreciate the recommendation!

  • 5 out of 5Kelley W2 months ago

    Excellent service and quality for my new roof installation. Professional and timely!

    Reply from the business

    Thanks for the review! We're delighted that your happy with your new roof. Here if you need anything else.

  • 5 out of 5Cynthia Herman2 months ago

    Chase and his crew provided professional, efficient, and quality service. There was close attention to clean up afterward. I highly recommend Lounsbury Roofing.

    Reply from the business

    Appreciate you for taking the time to share and for your business.

  • 5 out of 5Jean Packard2 months ago

    Roof replacement was done in one day as projected. Crew that did the installation were timely and professional. I would recommend this company.

    Reply from the business

    Thanks for your kind words! We're glad we could complete your roof replacement on schedule. We truly appreciate your recommendation and your trust in our team! We're here for any of your future needs.

  • 5 out of 5Ben Robbins2 months ago

    They did a huge metal roofing job and did incredible work. The soffits came out great with the ribbing.

    Reply from the business

    Thank you for the review! We're glad that you enjoy your new roof. We're here if you need anything else.

  • 5 out of 5Sonny Tomlin3 months ago

    Great company to work with work was done as stated in contract on time the day it was scheduled. This was the 3rd house roof replacement in 13 months. Will use again and strongly recommend.

    Reply from the business

    Thanks for the review! We're glad that we could finish your roof replacement in a timely manner. We appreciate your recommendation! Here for anything else you need.

  • 5 out of 5Georganna Evans3 months ago

    They handled a full roof replacement on a rental property while I coordinated everything remotely. Communication was mainly through photos and short updates, which worked well. There was a slight confusion about material color at one point, …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much for the thoughtful review! Managing a rental property remotely adds a whole layer of complexity to a roof replacement, and we're glad the photo updates and check-ins worked well for you. You're right about the material color mix-up — appreciate your patience while we got it sorted before installation. And big credit to the crew for keeping things respectful for your tenants. That matters to us. Wishing you many easy years with the new roof. — Chase Lounsbury Roofing

  • 5 out of 5Carrie Swanson3 months ago

    Great experience. Very professional crew. Would recommend homeowners invest in a rolling magnet to find nails. I found 45 roofing nails using a magnet after the job was done. I feel like the crew did the best they could...but there's just no way they're going to get them all!

    Reply from the business

    Appreciate the kind remarks and we apologize that many nails slipped through the cracks. Something to work on for sure. Thanks again!

  • 5 out of 5John Jordan4 months ago

    An absolute pleasure to work with from inspection to completion. Pricing was extremely fair. Lead time for service was super quick. 100% would recommend.

    Reply from the business

    thank you for sharing your experience. It was a pleasure to work for you!

  • 5 out of 5Phyllis Treynor4 months ago

    Chase...(regarding our Service call) I just want to tell you how much Frank can be counted on! Robert called me to set up a time for repair, and Frank was here ready to go! He went above and beyond, even spraying the topper ! Just because! Count your Blessing to have such a Loyal person working for you....Tim will tell ya working in his field. Kids only come for a paycheck. Loyalty workers are hard to find, so u make sure you dont loose them! I'm so glad our paths crossed, we have had many do work for us and never show! And even after a job, paying...they dont answer the phone to get another job done. Its a crazy world. Just wanted you to know we appreciate your customer service, and Frank!!

    Reply from the business

    Thank you so much for taking the time to share this, it truly means a lot to us. … More

  • 5 out of 5Melissa Pike5 months ago

    The team was great, friendly, and quick to both schedule me and make the repairs needed. Their pricing and transparency was greatly appreciated.

    Reply from the business

    Appreciate you taking the time to share! Have a beautiful day and we're here if you need anything else

The latest post from this business

Posted by Lounsbury Roofing to their own Google profile 2 weeks ago. Their words, not ours.

"Roof replacement was done in one day as projected. Crew that did the installation were timely and professional. I would recommend this company." - Jean Packard Thank you, Jean, for your kind recommendation! We're pleased to hear your roof replacement in Palmyra, VA was completed on schedule and that our crew provided professional, timely service. We appreciate your trust in Lounsbury Roofing and are glad we could deliver a smooth roofing experience. Roof Replacement in Palmyra, VA | Lounsbury Roofing #RoofReplacement #RoofReplacementNearMe #RoofReplacementCharlottesvilleVA 📍1186 Broken Island RD Palmyra, VA 22963 🌐 https://www.lounsburyroofing.net/our-work https://local.google.com/place?id=9404757973084547541&use=posts&lpsid=CIHM0ogKEOa359TPmdTuvAEJul 30, 2026Call now

What Lounsbury Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…024 & 2025 Fully Insured VA Class A Licensed Follow us on Instagram…”

  • Insured

    “…Readers' Choice 2024 & 2025 Fully Insured VA Class A Licensed Follow us on…”

  • States a founding year

    “…Today Family-Owned & Operated Since 1975 Due for a roofing repair or…”

  • Free estimates

    “…Financing Contact Us 434-989-7663 Get a Free Estimate Today Family-Owned & Operated…”

  • Family owned

    “…434-989-7663 Get a Free Estimate Today Family-Owned & Operated Since 1975 Due for a…”

Their site also states: warranty offered, financing available.

Other roofers in Charlottesville

Ranked by how many ratings Google has counted.

Other roofers we list in Charlottesville
Roofing contractor
Cenvar Roofing - Troycleanup, professional crew, estimate4.8430 ratings3.5% one and two star(434) 231-7076
Cowan Roofinggutters and downspouts, metal roof installation, inspection and estimate5.0288 ratings0.7% one and two star(540) 308-5898
Rainguard Roofing LLCmetal roof installation, pleasant staff, quick job completion5.0202 ratings1.0% one and two star(540) 792-2010
Sentry Exteriorsgutter replacement, pleasant staff, gutter guard installation5.0184 ratings0% one and two star(434) 987-7880
Vanguard Roofingestimates, gutter replacement, new gutter4.8128 ratings4.7% one and two star(434) 484-2372
Apex Roofing, LLCquick work, fair quote, friendly crew4.893 ratings4.3% one and two star(434) 443-7663

All roofers in Charlottesville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 18 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.