LeakMaster Roofing

All 2 of the one and two-star reviews we hold for LeakMaster Roofing, most recent first.

• 2 out of 5Matt Takamine3 years ago

  Repair services were effective, but terrible responsiveness and communication.

• 1 out of 5Naomi Yoshimoto4 years ago

  In March 2018 had extensive paint job of patio metal poles; CMU walls; deck railings and floor; house railings; 3 exterior doors; 3 porch/stairs/railings; metal awning. Given 5 year warranty. They never rust treated the metal awning supports and just painted over the rusted portion with Nutech NXT wall coating. They were told about it but never corrected it. In January 2019 (10 months after work completed), found bubbling on deck flooring. They cut the bubbles and repainted areas with the Nutech rubber lining deck coating. They also noticed wood rot starting on part of the wheelchair ramp; which they replaced the damaged plywood and painted with the Nutech rubber lining deck coating. Fast forward to Spring 2022, about 4 years later. Noted the NuTech NXT wall coating peeling off the walls of the deck ramp, support posts, and gate that were exposed to to UV and moisture. June 2022 noted soft spots on wheelchair ramp along the plywood seams. Further investigation revealed wood rot at every seam of the plywood flooring, at some of the plywood-post joints, on several posts. There was also wood rot in 2 ledger/fascia boards; several places on the ledges of the ramp walls; and where the ramp floor abutted with the porch floor boards. When Jeff from LeakMaster came to assess the damage, he came with a negative attitude with a condescending tone of voice telling me the wood rot is normal where the seams are. He also stated that the wood rot was already present when they did the paint job! I bit my tongue, thinking, "OMG, your company will paint over damaged wood and not let the owner know? You are a roofing company! Will never let you do my roof!" LeakMaster took no responsibility for the wood rot damage. Since, every painter and contractor giving me an estimate to repair the wood rot asked me why LeakMaster did not reinforce/seal/caulk all the seams and transition points where the deck floor and posts meet, etc? You think that a waterproofing and roofing company would know

  Google cut this review short. The full text is on their Google profile.

• professional staff12
• responsiveness4
• caring staff3
• no leaks2
• reasonable pricing2
• leak repair2
• neat workers2
• emergency response2
• waterproofing2
• ease of working with2

14 more of the 38 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Elle M2 months ago

  I called with so many questions and he answered them with so much knowledge and patience. Highly recommend.

• 5 out of 5Colin YokoyamaEdited 4 months ago

  Ty Boughton and Leakmaster Roofing are the best. Use them on all my projects. Great service, value and reliable.

• 4 out of 5Ronald Hayashi6 months ago

  Ty did my roof 9 years ago and did some repairs a month ago. He’s now a partner with the company. He and his workers are competent and trustworthy. I’m glad to have them on my team,

  Reply from the business

  Mahalo, Ronald, for the kind words. It has been a pleasure working with you. Do not hesitate to contact me if you need anything in the future.

• 5 out of 5John MDM9 months ago

  LeakMaster did a great job cleaning, resurfacing and sealing two commercial roofs totaling more than 8,000 SF. Pricing was competitive. Professionalism and quality of work was outstanding. I worked mostly with Ty on the planning and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Wayne K9 months ago

  I used LeakMaster to fix a leaky roof ten years ago. It speaks to the quality of their work that the fix lasted that long so when the leak came back I did not hesitate to call them again. It was a pleasure to work with Ty and his gang. They do professional work with quality materials.

  Reply from the business

  It was a pleasure working with you, Wayne. Thank you for your continued support and business. Go Dodgers!

• 5 out of 5Stacy Sugimuraa year ago

  Leakmasters has helped us with our roof on two separate occassions. I highly recommend Leakmasters. They are extremely professional from the moment you call for assistance. Jeff has been our point person. He is very knowledgable and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5christopher maxwella year ago

  Leakmaster did a great job fixing a roof leak and applying a reflective coating to reduce heat in my home.

  Reply from the business

  Chris, thank you for your business and the kind words. It was a privilege to work with you.

• 5 out of 5richard taylora year ago

  LeakMaster is great company. We also used their service twice. Jeff Kimbrel was our estimator. The first issue we had was a leak in the roof. Jeff identified the probable area of the leak and arranged for LM to install Boral Tile Underlay, battens, and then put the Monier tiles back. The installation team of Earl and Nick were very knowledgeable and completed the work in 2 days. Most importantly - the roof has not leaked since! We were so pleased with the roof, we called Jeff for another leak. Jeff conducted a water test and identified the area of the leak. He suggested Lava Deck system as a solution. Earl and Nick returned and applied the 5 coats of waterproofing required. Earl, the lead, was very accommodating to our requests during the work. I highly recommend LeakMaster.

  Reply from the business

  Thank you, Mr. Taylor, for your kind review. It has been a pleasure working with you.

• 5 out of 5Jenna Alo-Gunther Site Manager Ka Hale Moia year ago

  They did a great job helping us and were very professional. Ty is a pleasure to work with.

  Reply from the business

  Jenna, thank you for the kind words. It was a pleasure working with you as well.

• 5 out of 5Kenneth Bella year ago

  Crew did a excellent job and showed professionalism and attitude.

  Reply from the business

  Aloha Ken, it was a pleasure working with you, and thank you for choosing Leakmaster Roofing for your roofing needs.

• 5 out of 5Michael Richmana year ago

  I highly recommend Ty and Leakmaster Roofing. They did great work, left no mess, and were very nice to work with. I will definitely use them again!

• 5 out of 5Gary Managoa year ago

  Workers were neat throughout the process and the final product was as expected.

  Reply from the business

  Mahalo Gary, it was a pleasure working with you.

• 5 out of 5Will Schoettle2 years ago

  LeakMaster has been an excellent vendor for our roofing needs at the Haleiwa Town Center. They are responsive, reasonably priced, and effective. I wholeheartedly recommend LeakMaster!

• 5 out of 5Greg Jeffreys2 years ago

  I had the privilege of working with Ty and felt comfortable with every step in the process. Will definitely be using them again.

• License number shown

  “…(FAQ) CONTACT US Hawaii Contractor License #C-16434 LeakMaster Roofing 1363 S. Beretania…”

• Free estimates

  “…started Now – Contact Us for a Free Consultation & Estimate or Call Us at (808)…”

• Mentions the BBB

  “…We take pride in our A+ rating with the Better Business Bureau.…”