Lansard Bros Roofing Ltd

8 of the 12 one and two-star reviews we hold, most recent first.

• 1 out of 5Anis Shilia week ago

  Very frustrating experience. We had a leak in our sunroom and paid $472.50 for the repair in April 2025. The invoice says, “Inspected roof and re-sealed flashings.” Unfortunately, the sunroom continued to leak whenever it rained, especially during heavy rain. When someone came back later in the summer, I was told there was still a small hole in the flashing. The person who came out acknowledged that the issue was related to the previous repair and applied some caulking. Unfortunately, the leaking continued. This year, we have had the same problem multiple times. Tyler came out last week, confirmed that there is still a leak, and took pictures. I was told the office would contact me, but nobody followed up. Now I’m being told I would have to pay another $350 service call, apparently for them to come back and address the same ongoing problem. What is especially frustrating is that the original invoice specifically says **“NO WARRANTY ON REPAIRS.”** If there is no warranty on the repair, it raises the question of what happens when the same problem continues after the repair. I’m not expecting perfection, but after paying for a repair and having the same leak continue for more than a year, I expected better follow-up and a more meaningful solution than repeatedly applying caulking and charging another service call. Very disappointed with how this has been handled.

• 1 out of 5xXXAvIErXx 812 years ago

  Haven’t done any business with them but I was driving beside one of their trucks and I’m just speechless, One of their employees were driving careless and dangerously in a company vehicle on public roads !! They were going over posted speed limits not using turn signals and with the gentlemen’s kid in the car with him as well !! Every time I got beside or was going forward in my lane past this vehicle, this gentleman was trying to start verbal arguments/fights, mocking me with his hands and telling me to grow up as well !! This is Very disappointing and sad to see !!! There are other lives on the road and just by this incident, I can only assume how their business practices are as well !! Licence Plate Number: CKH 379 Date: May 17th, 2024 Time: Around 5pm

  Reply from the business

  We are very sorry that you experienced this. We appreciate the info you had taken down as we were able to easily figure out who it was and deal with this in house. Again, our apologies. That behaviour is not reflective of our company values.

• 1 out of 5Clifford James Bloomfield2 years ago

  Learn to zipper merge idiot.

  Reply from the business

  Hey Clifford, sorry to hear you had a poor experience with one of our drivers. Road construction season is upon us, unfortunately! Every unit we have is equipped with GPS and has a unit number on it. We appreciate getting that info as well (if people can see the unit number or license plate) so we can talk to the driver specifically.

• 1 out of 5LRay McKinley2 years ago

  I had two positive experiences previously with Lansard so I used them a third time. I had a leaky dorm style roof. When I initially hired Lansard there was simply a wet area in the ceiling. Over the course of the next two years Lansard did make several attempts to fix it. New vents were installed. A new plumbing stack installed. New shingles in the area with a new weather stripping. And throughout the process Lynette and Al were more than helpful. But. The problem got way worse. Water was coming in and destroying the wall. I had a new roofer look at it and he immediately said the stack was installed wrong and it was the likely culprit. I hired them to fix it. They did and the leak is gone. I received a recent quote from a restoration company that estimates the interior damage to be around $4000. I contacted Lansard and indicated that their install of the stack was faulty and it resulted in damage. Lynette is on leave so I got Darryl instead. He’s a peach. He just blew me off saying they don’t warranty repair work. Goodbye Beware if you use them for anything they consider ‘repair’ work. If it’s not warrantied, apparently they don’t care to even refund the original service costs, let alone look at covering any other damage costs. You are a priority 2 customer without warranty. I never leave bad reviews anywhere. I never leave reviews. But Darryl’s blow off made me hope one bad review may cost them some future repair work. And I get emails from them asking for google reviews and referrals. So here is mine. I would not give them a referral for repair work. Now I am moving forward with a small claim against them. It’s the right thing to do.

• 1 out of 5Mike Tavares3 years ago

  From the beginning of process working with a quote, Ken would note out all the details of the extra work in the quote. This already seemed quite unprofessional, after back and forth he finally got the details in. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey Mike + Meg, while there were some issues with the job, yes, this is not a fully accurate picture of everything that took place. We do apologize for any inconveniences you experienced. We attempted to remedy this situation and we are sorry that you did not want to work with us on the solution. An unhappy customer is never what we want. Again, our apologies. I’ll put this same response on your partner’s review that they left for us too.

• 1 out of 5Meg Meg3 years ago

  We had a roof installed this summer with lansard, after reading reviews we believed that they would be a good reputable company to have work done to our home. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey Mike + Meg, while there were some issues with the job, yes, this is not an accurate picture of everything that took place. We do apologize for any inconveniences you experienced. We attempted to remedy this situation and we are sorry that you did not want to work with us on the solution. An unhappy customer is never what we want. Again, our apologies. I’ll put this same response on your partner’s review that they left for us too.

• 2 out of 5Layla RaineEdited 3 years ago

  Great company, However the office lady named Lynnette is very rude and unprofessional definitely could use some more customer service training before dealing with customers!

  Reply from the business

  Hi Layla, we can't seem to find your name/information in our system or emails. Could you contact us so we can look into this? 204-233-4664

• 1 out of 5Levi Kehler3 years ago

  01/12/22 after 1 pm I past a pickup on north perimeter license plate CKA 140 MB and at pipeline road where speed limit is 80 km/h he past me fast and then later this person just played games like a teenager, I almost past him then he stepped on and speed up and didn't let me go and just speed and not using signals to do lane change. I say this is not advertising for they're business

  Reply from the business

  Hi Levi, we are extremely sorry to hear about your experience. Thank you for bringing this to our attention though! Definitely not how we want, or expect, our employees to behave. We have GPS in all of our vehicles so we know exactly who is … More

• quote process5
• competitive pricing5
• high quality work5
• promptness5
• warranty4
• eavestroughs3
• prompt reply3
• polite staff3
• action plan2
• friendly workers2
• shingle selection2
• new roof2

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Barry Onizak3 weeks ago

  We’ve had Tyler and his team replace stucco bumps with stone plates around our windows and surrounding our garage. It was such excellent workmanship we’ve had them do roofing work, shingles and vents. When the storms hit this year Tyler and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ryan Unraua month ago

  I am very happy with the shingle replacement completed by Lansard. Tyler came to do the quote and was detailed in inspecting the roof and knowledgeable about product and improvements that can be done to improve my homes efficiency and well protected. The crew were all great and super impressed at the daily cleanup they completed. And they put up with what could be the hottest days of the year. Thank you to all the Lansard crew.

• 5 out of 5Brittany Morrisona month ago

  Great service! Thanks again!

• 5 out of 5Laura Veitch4 months ago

  Lansard did a fabulous job of providing us with a new roof. I requested a quote and they were out within a day of the request and gave us a quote that detailed everything they would provide and do. Tyler Martin sat down with us and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Glenn Henleya year ago

  Excellent service, great crew who worked on our house. Everything thing was cleaned, they covered shrubs and AC unit. Great job!!

• 5 out of 5A Fa year ago

  Very happy with the new roof of house and detached garage. Thank you to Tyler and his crew. Great job. Took good care not to damage the many plants around house and garage. Very neat and efficient. Competitively priced. Highly recommend.

• 5 out of 5Ray Klassen2 years ago

  Lansard Bros. provided the best quality and service, both in installation and clean up that I have ever had. Tyler Martin went above and beyond by informing me and assisting me in every step of the project. As a handicapped person, Tyler …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Rob Watson2 years ago

  Tyler with Lansard Bros Roofing was fantastic to deal with for my home renovations this spring. The work included: - Replacing soffit, facia, gable vents and eaves - Chimney removal - Siding replacement - Coordination with another contractor to upgrade the attic insulation during chimney removal Tyler worked with me throughout the process and made sure the end product was what I wanted. The work crews were also very knowledgeable and great to work with. Their attention to detail was excellent! I highly recommend Lansard Bros Roofing!

  Reply from the business

  Thanks for the great review, Rob. We're happy Tyler was able to help you with everything you need. We look forward to helping you in the future, should you ever need anything else.

• 5 out of 5Jeff M2 years ago

  I've only delivered there. When I have, people are pleasant, polite. The office look well kept too from what I did see.

  Reply from the business

  We appreciate the kind words!

• 5 out of 5Craig HancockEdited 2 years ago

  Installers were professional and courteous. Lynnette in Customer Service was fantastic to deal with!

  Reply from the business

  Thanks Craig, we've enjoyed working with you and look forward to helping you with anything you need in the future!

• 5 out of 5Sara Gingera3 years ago

  I wanted to give a shout out to Lynnette, Dan and the Lansard Bros. team for a job well done. A leaking roof and risk of more damage is a stressful thing to have happen. I called up Lansard and spoke with Lynnette who promptly set up an …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks so much Sara! Please call us for anything you need in the future.

• 5 out of 5Ager I3 years ago

  Very professional, great communication, did the job on time and cleaned up after themselves I didn’t even know they were at my house. Highly recommend them to anyone looking for a new roof!

  Reply from the business

  Thanks for the great review!

• 5 out of 5Meagan McKillop (REMAX Executives)3 years ago

  Lansard was fantastic to work with. Very impressed with their work and how prompt it was. Highly recommended.

  Reply from the business

  Thanks Meagan! We love working with you! Looking forward to any + all future endeavours.

• 4 out of 5David Carvalho3 years ago

  Knowledgeable staff and friendly environment. If you need your roof, re- shingled. They are the go-to people

  Reply from the business

  Thanks Dave!

• Bonded

  “…BONDED CONTRACTING COMPANY We are fully…”

• Warranty offered

  “…5-YEAR WORKMANSHIP WARRANTY We provide a written 5-year…”

• States a founding year

  “…OIN OUR TEAM CONTACT US AT YOUR SERVICE SINCE 1978 YOUR COMMERCIAL AND RESIDENTIAL…”

• Financing available

  “…We also offer financing options. Please call us to learn more.…”