Roofing contractor
Langley Roofing
2211 Hickory Valley Rd, Chattanooga, TN 37421
- Google average
- 4.8
- Ratings counted
- 1,545
- One and two star
- 58 of 1,545(3.8%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Langley Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 1,399 | 91% | |
|---|---|---|---|
| 4 | 72 | 5% | |
| 3 | 16 | 1% | |
| 2 | 10 | 1% | |
| 1 | 48 | 3% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 33 one and two-star reviews we hold, most recent first.
- 1 out of 5Rebeccaa week ago
Where to start? They took off gutter guards on my gutters when they replace my roof and failed to put them back on, spoke outside my friends’ window while replacing her roof trashing her house, unaware she was sitting there, and are …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Trey Emmerta month ago
Quality was not good, then when I asked about it I was told that the aesthetics didn’t matter
- 1 out of 5Brandon BouchillonEdited a month ago
Went with Langley for a new roof in July of 2026. Communication was poor from the start. I had to reach out two days prior to our scheduled date to see shingles. They sent me a website link to pick, never saw anything in person or met anyone in person beforehand. Job took two days, during which they left shingles on my grass and cooked it in a circle around my house. Langley has tried to skirt taking responsibility by saying it should grow back “pretty aggressively” in a week. Project manager never even visited the site during the actual job. So ultimately, I really don’t understand all the positive reviews of Langley. I mean, if you want them to cook your grass and then gaslight you about it, by all means: Edit: As of July 10, 2026, Langley is refusing to pay for any of the grass they killed. I am also adding a picture of a giant pile of trash they left in my driveway for days after the job was finished. So, again, if you want to have your yard destroyed and sharp materials left around for your kids to play on, go with Langley.
- 1 out of 5Stevena month ago
My experience with Langley Roofing has turned into a miserable one. I went with Langley because of the big name and all the great reviews. I thought that they would stand behind their work, and I would be in good hands with such a big company. That has not been the case. Two and a half years ago they re-shingled my roof and installed new gutters. After that amount of time, I realized I had a leak that had been running down a bedroom wall, into a closet, and onto the ceiling of my garage. Over the years, there were times I found the closet carpet soaked, but I had a gecko in there and though the kids has spilled water or something. Finally this year, the leak was severe enough to make it down to my garage, leak onto the door opener, and trip the gfci. It turned out to be a piece of flashing installed upside down and with the overlap backwards. Water only backed up past the flashing in extremely heavy rains blowing the right direction. Langley was quick to come out and diagnose. I asked if they would do anything for the years of damage to my home. Maybe some new closet carpet to help with the musty smell, and I could live with the water stains in the garage. They had a couple guys fix the flashing and do a bit of caulking "as a favor to me". Now they won't return my calls, voicemails, texts. I've been asking for their pictures and a written statement of the repairs that had to be made. This roof was installed in one day. It was stripped in a day, and all the new material went on the the next. That crew busted their behinds from sunup to sundown. The nail guns were still ripping at full speed when there wasn't really any light left. It seemed rushed. The gutters were the same way. They weren't prepared for the gutter job with the leaf catchers I asked for. See the pictures. I had these plastic ones dumping water all over my woodwork for months. It took a year to finally get the gutters finished. I'm fairly certain Langley is a contractor. The people they hire to do t
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Bobby Wasabi2 months ago
This company needs to tell their workers that business trucks are race cars. Driver number 67 cut me off aggressively for absolutely no reason today as if he is in a rush to nowhere.
Reply from the business
We’re really sorry to hear about your experience. Our team will address this behavior to ensure safer driving.
- 1 out of 5Eli Kurochka2 months ago
Driver number 67 was driving very reckless cutting people off including me who is hauling a trailer
Reply from the business
We're really sorry to hear about your experience. Our team will address this immediately to ensure safer driving.
- 2 out of 5Brian Eftink6 months ago
Langley accommodated a tight deadline and performed well when replacing several shingles on my roof. The reason that I am providing a low rating is that the company’s accounting and back-office processes were so disorganized and deficient that the resulting headaches overshadowed its initial performance.
Reply from the business
Brian, we appreciate you acknowledging that our team accommodated your tight deadline and performed quality work on your roof. Regarding the billing concern, the services were approved by you in writing and completed as agreed in September 2025. While the invoice was issued later than intended due to an internal system issue, that timing does not change the obligation to pay for completed work. We made multiple attempts to resolve this directly and professionally. We stand behind both our workmanship and our business practices, and we remain available to close this matter promptly.
- 1 out of 5Gloria Butler8 months ago
Not at all pleased. Sloppy work. No communication.
Reply from the business
We're really sorry to hear about your experience. Our team values your feedback and wants to make things right.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement199
- courteous staff54
- shingle selection37
- efficient crew27
- new roof27
- shingle repair13
- metal roof11
- quick estimate10
- chimney removal6
- vent boot replacement4
Other reviews we hold
14 more of the 457 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Kha Doan4 hours ago
Very hard workers, fast, and roof done well.
- 5 out of 5Esteban Santos6 hours ago
Amazing work and outstanding crew. Would definitely recommend them and will be using them in the future.
- 5 out of 5Jessica Mason8 hours ago
Very professional. On time. Excellent communication. Works around your schedule—payment is due after the work is reviewed and approved by the homeowner.
- 5 out of 5John Proctor21 hours ago
Our roof repair was performed as promised in a timely and profssional manner. We would not hesitate to use Langley Roofing again.
Reply from the business
Thank you sir for your kind words.
- 5 out of 5Mary BEdited 2 days ago
We used Langley roofing about 17 years ago to replace our roof. They did an outstanding job. When I recently noticed that we had a leak, I knew who to call! Langley roofing came out, inspected the damage, gave us a quote that day and we …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Greetings Mrs Mary, I hope things are well with you and the family. Thanks much for the 5 stars and awesome review. Call us when you need us. :)
- 5 out of 5Chris Coleman2 days ago
The entire Langley team was fantastic from the project manager to the roofing team. Everything was done timely and done right. The cleanup was better than expected and I would highly recommend Langley.
- 5 out of 5Dale Steinmetz2 days ago
Thank you so much.The representative was extremely helpful.And the roof workers were wonderful, and did a great job.Thank you
- 5 out of 5Alison Stinnett3 days ago
⭐⭐⭐⭐⭐ We had a great experience with Langley Roofing! They installed our new roof and did an excellent job from start to finish. Gio and Marcus were wonderful to work with and kept us informed throughout the entire process. The crew worked quickly and efficiently, and everything turned out great. We really appreciated the communication, professionalism, and quality of the work. Highly recommend Langley!
- 5 out of 5Tony Souder3 days ago
Langley Roofing has been a pleasure to work with. They do what they say they are going to do when they say they are going to do it.
- 5 out of 5Darrell WatersEdited 5 days ago
Great company! They do an awesome job, are very prompt, and clean up everything. You won't find a more honest man than the owner Jeremy. Give them a call & let them prove it to you!
Reply from the business
Darrell, thanks for your review. Call us when you need us. Pardon us for taking so long to review. Our Google Business listing was help captive by an unknown source. It took a great act to have the business listing released to the rightful owners
- 5 out of 5Christine Mortona week ago
Needed gutters repaired after a tree fell on my house and knocked them down. Langley had the most affordable quote of all the ones I looked at and while timing was difficult due to the summer schedule, all the work was excellent and worth …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Robert McKinleyEdited a week ago
Everything went flawless , starting with Brian doing the roof assessment and quote and ending with the install crew cleanup . Really liked the photos texted to me when they incurred an issue and got my concurrence immediately for the solution .
- 5 out of 5David Wallacea week ago
They did a whole roof replacement in two days. The crew worked tirelessly. Some minor touch-ups needed on clean up, but with communication they raced to fix any issues. They did competent work. I wasn’t motivated to leave a review, until I saw a neighbor get a roofing job from another company. They left materials on the lawn for days to kill the grass and took several more days do a smaller job. I realized just how much more painful it could have been. Thanks for the good work.
- 5 out of 5April Broussarda week ago
Excellent work! Excellent emploee
What Langley Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Langley Roofing LLC is a licensed, bonded, and insured Chattanooga…”
Insured
“…Roofing LLC is a licensed, bonded, and insured Chattanooga roofer. We are a locally…”
Their site also states: bonded.
Other roofers in Chattanooga
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Sentri Roofingroof replacement, inspection, insurance claim assistance4.9453 ratings1.3% one and two star(423) 417-3276 | 4.9 | 453 | 1.3%6 of 453 | (423) 417-3276 |
| Chattanooga Exteriorsdeck, siding, answering questions4.9363 ratings2.2% one and two star(423) 805-3800 | 4.9 | 363 | 2.2%8 of 363 | (423) 805-3800 |
| American Roofing Companyinsurance claim assistance, answering questions, new roof4.8343 ratings4.4% one and two star(800) 385-0781 | 4.8 | 343 | 4.4%15 of 343 | (800) 385-0781 |
| Southern Guardian Roofinginsurance claim assistance, inspections, personable staff5.0235 ratings0.9% one and two star(423) 508-4907 | 5.0 | 235 | 0.9%2 of 235 | (423) 508-4907 |
| RoofingCo.comcourteous staff, gutter overflow, gutter replacement5.0225 ratings0% one and two star(423) 565-0050 | 5.0 | 225 | 0%0 of 225 | (423) 565-0050 |
| JDB Construction & Roofingpolite staff, decking replacement, efficient team4.9171 ratings1.8% one and two star(423) 394-8486 | 4.9 | 171 | 1.8%3 of 171 | (423) 394-8486 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 1,545 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 606, of which 457 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.