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Roof Warden

Roofing contractor

Landmark Exteriors

2282 Cass Rd B, Traverse City, MI 49684

Google average
4.7
Ratings counted
49
One and two star
2 of 49(4.1%)
Michigan median
2.5%

The first three are Google’s own figures for Landmark Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.

Rating breakdown

4.7
49 ratings
How the 49 ratings break down, from five stars to one
5
4388%
4
24%
3
24%
2
12%
1
12%
4.1%of these 49 ratings are one or two stars (2)

About typical — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for Landmark Exteriors, most recent first.

  • 1 out of 5Jim Martin7 months ago

    We paid a lot of money in order to receive quality roof snow removal services in a short period of time. What we ended up with was a guy who showed up three hours late and appeared to be on his last legs which resulted in his doing damage …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Jim. we sincerely regret that your initial service did not meet your expectations and that there were concerns with both punctuality and the quality of work. Please reach out to (231) 492-0637 so we can hear more about your experience in detail.

  • 2 out of 5Amber Levinthal2 years ago

    Landmark Exteriors is not only unprofessional but also unethical. They lied about the skill and expertise of their laborers during their estimate and never had a knowledgeable contractor on site to answer questions. On the day work was …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your feedback! We strive to treat everybody with kindness and respect. Without our customers we wouldn’t be here today. We will take your criticism personally and strive to get better!

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • window installation4
  • siding4
  • personable staff3
  • roof appearance3
  • yard cleanup2
  • roof removal2
  • efficient roofing team2
  • quick installation2
  • house makeover2
  • loan options2
  • speed of work2

Other reviews we hold

14 more of the 45 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Michael Rybicki2 weeks ago

    Quality work from everyone involved. Very pleased with the workmanship. Highly recommend Landmark to do a new roof.

    Reply from the business

    Thank you, Michael, for sharing your positive experience and recommendation. It's wonderful to hear that you were pleased with the workmanship and quality provided by the team. Your feedback is truly appreciated.

  • 4 out of 5Chad Emert3 months ago

    Good business very detailed in their explanation of their job they do

    Reply from the business

    Thank you, Chad, for sharing your feedback and recognizing the effort put into providing detailed explanations. It’s great to know that the information shared about the work helped make your experience a positive one. Your input is truly appreciated.

  • 5 out of 5Linda Drake3 months ago

    The team from landmark was great. I had a leak and they got me on the schedule within 4 days. The roof was torn off and reroofed in one day. When they finished cleaning up you couldn’t tell they had been here. Very professional.

    Reply from the business

    Thank you so much for sharing your experience, Linda. We're glad to hear that the team was able to assist you quickly and that the process went smoothly from start to finish. It's wonderful to know you were pleased with the professionalism and attention to detail throughout the project. Your feedback is greatly appreciated.

  • 3 out of 5Michelle ForwardEdited 4 months ago

    The work was good and fast but we didnt want the back end addition done due to problems with snow, run off and ice dams but it was done anyway.were told there won't be problems but still problems and worse because of this past hard winter. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    We’re glad to hear the main portion of the work was completed well and that our crew left a positive impression with their effort and speed. That said, we’re very sorry for the frustration surrounding the back addition and the lack of follow-through. What you described is not the level of communication or service we aim to provide, and we understand why this left you feeling misled. Please reach out to us directly at (231) 492-0637 so we can discuss your experience in more detail.

  • 5 out of 5Krystal DEdited 4 months ago

    Cannot say enough how impressed we are with this company! From the start, there was no sales gimmick, no pressure, no pushing. It was a very short, respectful conversation of here's what you need, here's the (Made in America!) material we …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Krystal, this seriously means so much to us. Thank you for such a detailed and thoughtful review. We are big believers in keeping things simple and honest, no pressure, no gimmicks, just giving homeowners the information they need to make the right decision. I am really glad that came through during your experience. It is great to hear the crew took care of everything from start to finish and respected your home and your family’s safety. That is exactly the standard we hold ourselves to. We appreciate you trusting us with your home and are always here if you need anything down the road!

  • 5 out of 5Jason SailorEdited 4 months ago

    This company is amazing to work with! I refer all my customers to them.

    Reply from the business

    Jason, we really appreciate you taking the time to leave this. It means a lot, especially coming from someone who trusts us enough to refer your own customers. We work hard to keep things straightforward, show up when we say we will, and deliver quality work every time, so it is awesome to hear that stood out to you. We are always here if you or anyone you send our way needs anything!

  • 5 out of 5Dianne Hamlin9 months ago

    We got a new roof from Landmark Exteriors and we were very pleased with the work they did. Austin was great to work with. He was very prompt with any questions we had regarding estimate, contract and time it would be done. He is definitely an asset to your company. Also the roofers did a wonderful job with the roof and cleanup was exceptional.

    Reply from the business

    Thank you so much for sharing your experience, Dianne. It's wonderful to hear that you felt supported throughout the process and that the team's attention to detail, both in the roofing and cleanup, met your expectations. Your kind words about Austin and the crew are truly appreciated.

  • 5 out of 5MICHAEL PETER10 months ago

    They did our entire roof, removal and installation, in one day. The install was done in May 2024 and we have had zero issues with the roof since then. The crew was professional and cleaned up, as best they could, after they finished. They …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for sharing your detailed experience and for your kind recommendation. It’s wonderful to hear that you’re pleased with your new roof and the professionalism of the crew. We appreciate your understanding regarding the cleanup process and are glad that the team’s efforts made a positive impression. Your feedback means a lot and helps us continue to deliver quality service.

  • 5 out of 5Lori Porter10 months ago

    They replace my roof decking and all. it started on time tho they had to do all new decking board they still got done on time two in half days with only one guy working Sunday! He deserves a raise! They all do very kind respectful yard was cleaned up afterwards. My roof does not have a pitch so rolled roofing was used

    Reply from the business

    Thank you so much for sharing your experience and for highlighting the hard work and dedication of our team. We’re glad to hear the project stayed on schedule and that you were pleased with the roof replacement and clean-up. Your kind words about our crew’s professionalism mean a lot and will be shared with everyone involved. We appreciate your trust in us for your roofing needs.

  • 5 out of 5Nancy Coakley11 months ago

    Landmark gave our house and garage a complete makeover. Roof and siding look amazing! We are very pleased with the service they provided from start to finish. Thank you Austin, Adam, Kody and Leo!

    Reply from the business

    Thank you for sharing your wonderful feedback, Nancy. It’s fantastic to hear that you’re so pleased with your new roof and siding, and that the team made the experience a positive one from beginning to end. Your appreciation for Austin, Adam, Kody, and Leo means a lot.

  • 5 out of 5Robert JollyEdited 11 months ago

    Very good job very nice workers

    Reply from the business

    Thank you, Robert, for sharing your positive experience. We're glad to hear that you were pleased with both the quality of our work and the professionalism of our team. Your feedback is truly appreciated.

  • 5 out of 5Shawn Ba year ago

    Very professional and fast. Exceeded expectations on time Frame. Austin was very Professionalto deal with from start to finish always got back in a timely manner in the process of getting started and the process of finishing helping …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the kind words, and thank you for letting us do your roof!

  • 5 out of 5Jennifer Richtera year ago

    Landmark Exteriors was a great company to work with. From Kody coming to assess our roof needs and concerns, to Austin providing updates and scheduling the job around our needs, to Adam and the crew at installation; everything went …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the kind words and letting us tackle that project for you!

  • 5 out of 5Samanitha Watermana year ago

    Landmark Exteriors did an amazing job on our house. With our new sidding it looks like a whole different place. We were comfortable with calling for any reason and they got back to us in a timely manner. When ever there was a delay for any reason we were notified. I would totally recommend them to anyone. Here are some after and before. The gray is after and the yellow is before.

    Reply from the business

    Thank you for the opportunity to work on your house! We are happy to hear the positive feedback and you guys were awesome!

The latest post from this business

Posted by Landmark Exteriors to their own Google profile 4 months ago. Their words, not ours.

Finished Project Friday: GAF HDZ Hunter Green Roof This Northern Michigan home received a complete roofing transformation with a new GAF roofing system in HDZ Hunter Green. During the project, significant deterioration was discovered in the existing roof decking, including rotting, holes, and mold/mildew. The damaged sheeting was replaced before the new roofing system was installed, giving the home a clean, solid foundation beneath its beautiful new roof. The finished result is a striking Hunter Green roof that complements the home beautifully while providing a new layer of protection against Northern Michigan weather. This project is also a good reminder that the condition of the shingles isn’t always the whole story. Problems underneath the visible roofing materials can affect the overall performance of a roof. At Landmark Exteriors, we believe homeowners deserve to understand what is happening with their roof and why before making decisions about their home. 📍 Serving homeowners throughout Northern Michigan with roofing and exterior services. Have questions about the condition of your roof? We’re happy to help you understand what you’re seeing.19 hours ago

What Landmark Exteriors says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Combined Experience Your top-rated, licensed, and insured residential roofing and…”

  • Insured

    “…Your top-rated, licensed, and insured residential roofing and window…”

  • States years in business

    “…MI , and all of Northern Michigan with over 35 years of combined experience. At Landmark…”

  • Free estimates

    “…CONTACT US CALL US Request a Free Estimate Contact Us Name: Email: Phone…”

  • Financing available

    “…Michigan Saves offers a variety of financing options for energy-efficient home…”

Other roofers in Traverse City

Ranked by how many ratings Google has counted.

Other roofers we list in Traverse City
Roofing contractor
Northshore Exteriors, LLCroof replacement, siding, skylight replacement4.9360 ratings0.8% one and two star(231) 221-2578
Preferred Roofing Servicesquick work, polite crews, polite roofers4.999 ratings3.0% one and two star(231) 709-5933
F S Roofing & Construction LLCefficient crew, polite crew, roof quality4.891 ratings4.4% one and two star(231) 463-1821
Story Roofing Company, Inctimeliness, courteous crew, new roof installation4.489 ratings13.5% one and two star(231) 269-3210
White Pine Renovation, LLCsiding installation, window quality, window installation4.985 ratings1.2% one and two star(231) 246-2008
Mariage Roofing Company, Inc.timeliness, fair pricing, prompt quotes4.977 ratings1.3% one and two star(231) 946-7475

All roofers in Traverse City →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 49 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 49, of which 45 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.