Roofing contractor
Kerns Roofing Solutions
277 S Pinch Rd, Elkview, WV 25071
Listed under Charleston, WV
- Google average
- 4.1
- Ratings counted
- 10
- One and two star
- 2 of 10
- West Virginia median
- Not comparable
The first three are Google’s own figures for Kerns Roofing Solutions, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the West Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 7 | 70% | |
|---|---|---|---|
| 4 | 1 | 10% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 20% |
Too few ratings to compare against other roofers — at 10 ratings a single unhappy customer moves this figure by several points.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Kerns Roofing Solutions, most recent first.
- 1 out of 5Becky Dean3 years ago
Horrible experience. Beware using them. Also if you look at the reviews most of them are from the owner of the company reviewing their own company.
- 1 out of 5Pam Curry4 years ago
I chose this company based on some good reviews and being a family business. Only later did I find negative reviews in a more general search, including a law suit brought for poor roofing. The work began in February 2022 and was left …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Am sorry you think this way we did everything 😔 asked we even Beyond the trying to make you happy and again am sorry if you was not happy with the work you should call me …
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- new roof2
Other reviews we hold
5 more of the 7 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Angela M.2 years ago
Kerns Roofing Solutions was wonderful to do business with. They are professional and exceeded my expectations. Honest, reliable, and professional service at reasonable rates. My new roof looks amazing. Would highly recommend this company.
- 4 out of 5Rodney Hanna3 years ago
Prompt and right to taken care of business everything looks great
Reply from the business
Thank you for your review
- 5 out of 5Kelley Faulhammer4 years ago
They did an amazing job for half the price of other estimates. I’m so happy with my roof. I highly recommend.
Reply from the business
Thanks Kelley we try to treat all of our customers like family and anything you need just give us a call
- 5 out of 5debi schaible4 years ago
These guys are proffesional and do a great job!
Reply from the business
Thank you very much we try to treat are Customers like family
- 5 out of 5J.L. Moore4 years ago
I can not recommend any other company. Kerns was on time, and worked with me to get a roof that I needed. They do a fantastic job, and my new roof is wonderful. Thank you so much again.
Other roofers in Charleston
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Elite Roofing-Charlestonestimate, new roof installation, hard working crew4.9355 ratings2.3% one and two star(304) 451-5575 | 4.9 | 355 | 2.3%8 of 355 | (304) 451-5575 |
| Design Roofingestimate, warranty, follow up inspection4.8320 ratings5.6% one and two star(304) 250-9544 | 4.8 | 320 | 5.6%18 of 320 | (304) 250-9544 |
| Maycon Construction Servicessiding, thorough inspection, pleasant staff4.9271 ratings1.5% one and two star(304) 208-8978 | 4.9 | 271 | 1.5%4 of 271 | (304) 208-8978 |
| Roofing Americaestimate, quick response, metal roof4.7146 ratings6.8% one and two star(304) 989-0004 | 4.7 | 146 | 6.8%10 of 146 | (304) 989-0004 |
| Secure Construction Company Inc.siding, courteous staff, metal roof installation4.7139 ratings7.2% one and two star(304) 733-1760 | 4.7 | 139 | 7.2%10 of 139 | (304) 733-1760 |
| Alpine Roofingnew roof, quick installation, courteous crew5.0134 ratings0.7% one and two star(304) 990-7663 | 5.0 | 134 | 0.7%1 of 134 | (304) 990-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 10 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 10, of which 7 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.
There is not much data on Kerns Roofing Solutions. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.